Better At Work with Cathal Quinlan

In episode 16, we speak with Joe Folkman about leadership and trust.  We discuss: - Joe’s background as a psychometrician (psychologist who uses data to predict outcomes) who studies leadership - How trust in society can predict GDP - The impact of low trust inside an organisation - The correlation between trust and leadership effectiveness - The three behaviours that most affect gaining trust  (you do not want to miss these!) and why leaders should be asking for feedback In his latest book Trifecta of Trust, Joe has collected a mountain of compelling data to make the irrefutable case for the value of trust in leadership. By mastering this leadership trust trifecta, you can increase your success and happiness, both in business and life. Joe is a globally renowned psychometrician, best-selling author, and speaker on leadership, feedback, and organisational change. For over 30 years, Joe has been assessing and studying top leaders in every industry. He designs unique surveys and assessments utilizing a database comprised of over a million assessments on over 100,000+ leaders. And in let's take this offline, my friend Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener James, who has been asked by his manager to move to an exciting new area, however James is worried to say yes...     Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net Hosted on Acast. See acast.com/privacy for more information.

In episode 15, we speak with Amy Gallo about the most effective methods to deal with conflict and difficult people at work.    Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone, and a cohost of HBR’s Women at Work podcast. She writes and speaks about workplace dynamics, communication, feedback, and emotional intelligence. As a sought-after speaker and facilitator, Amy has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. In our chat we dive into, the reality of difficult relationships, how we may be contributing to the problem, and how to turn things around.   Here's a quick episode breakdown... We explore workplace boundaries. The health impacts of bad relationships at work. How to work well with different types of people. How our own biases can seep into our relationships without even knowing.  And in let's take this offline, my friend Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Claire, who has a younger team member experiencing a dysfunctional relationship with an important stakeholder.    Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net   About Amy Book: Getting Along: How to Work with Anyone (Even Difficult People) Book: HBR Guide to Dealing with Conflict (HBR Guide Series)  Podcast: Women at Work TEDx Talk: “The Gift of Conflict” Website: AmyEGallo.com Hosted on Acast. See acast.com/privacy for more information.

In episode 14 of Better@Work, we chat with two leading experts on the future of work, Lawrence Goldstone and Caitlin Guilfoyle. Many of the solutions for the future of work are vague when they’re not tied to an example e.g. ‘Upskilling’, ‘True self’, ‘Purpose’: Plus, these concepts are all journeys (maybe even journeys that don’t have measurable endings). Lawrence and Caitlin provide practical and tangible ways to get ready for the future of work. This is a no jargon approach with insights into 1) What we need to do as individuals to get ready for the future of work? 2) What organisations need to consider and change? and 3) Hybrid work, the pros, the cons and everything in between. Lawrence Goldstone is a Partner at PwC Australia, and leads the firms Future of Work agenda and Signature Experience program, ‘The Outside’. He is passionate around disruptive models of change and bringing new perspectives to Executives and Boards, Lawrence brings over 25 years local and international experience and is an expert in strategic problem solving, collaborative design, employee engagement and communications. Caitlin Guilfoyle is one of Australia’s leading Future of Work voices and specialists. Caitlin is a Future of Work Leader at PwC Australia, with over 15 years’ experience in roles within public and private enterprise both in Australia and overseas. Caitlin develops research and thought leadership on the market trends that affect organisations and people, as well as supporting leadership teams, to help them prepare for their future of work. We discuss recent insights such as World Economic Forum Top 10 skills for tomorrow and the latest report from PWC on the Future of Work Outlook for 2023 In this episode, we cover… What does the future of work really mean? Advice for individuals and organisations on how to get ready for the future Strategies around people returning to the office and really 'Earning the Commute' Advice on reframing the flexibility debate, not only about the individual’s needs, but about the team and the organisation If you are looking to stay ahead in the ever-evolving modern world of work, tune in to this insightful and fun chat with Lawrence and Caitlin. On top of all that, I debrief on Lawrence and Caitlin’s key insights with my friend Annette Sloan and answer a question from our listener Melanie, who is working in an organisation where she feels the culture is broken and every day feels challenging and political.   Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net   About PWC Learn more about PWC Future of Work Hosted on Acast. See acast.com/privacy for more information.

In episode 13 of Better@Work, we chat with one of the world’s leading thinkers and researcher on self-awareness, Dr. Tasha Eurich. Tasha shares her insights around why self-awareness is crucial when it comes to understanding ourselves and the people around us, how you go about developing it, what are the biggest misconceptions about it, and what can you do to overcome the blind spots in your self-awareness. Tasha also talks through why she believes being more self-aware is the key to success in work and life. Tasha Eurich is an organizational psychologist, executive coach, researcher, and New York Times best-selling author of Insight and Bankable Leadership. Tasha has worked directly with 20,000 leaders and spoken live to hundreds of thousands more, with clients including the NBA, Walmart, Salesforce and more, and her TEDx talks have been viewed more than 8 million times. Thinkers50 also named Tasha one of the Top 30 Emerging Management Thinkers in the world, and a Top 50 World Leader in Coaching. We discuss her most recent book; Insights – The Power of Self- Awareness in a Self-Deluded World In this episode, we cover… What is self-awareness? Tasha's advice for improving self-awareness and the simple three questions to ask when brushing your teeth each evening How self-consciousness is different to self-awareness and how it can hinder your work life The seven Pillars of Insight to become a more insightful worker and person (this was amazing!!) How people who are avoiding feedback for their own comfort sometimes underestimate the amount of comfort knowing can give them Tune in and find out why we have wanted Tasha on the show for some time and enjoy the fun Tasha and I have in this conversation.   On top of all that, I debrief on Tasha’s key insights with my friend Annette Sloan and answer a question from our listener Paul, who has been offered a role overseas and is trying to decide if it will enhance his work and life.   Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net   Learn more about Tasha: https://tashaeurich.com/ Hosted on Acast. See acast.com/privacy for more information.

In episode 12 of Better@Work, we chat with Chester Elton, Leadership Expert and Author. Chester shares his perspective on the #1 issue in workplaces across the globe, anxiety. Anxiety in the workplace has always been present, however, rates of anxiety, have increased significantly since 2020 and more people are quitting for mental health reasons. Chester shares generational differences in dealing with anxiety and explains how twenty somethings are much more comfortable discussing how they are really doing. Chester outlines the signs of anxiety, strategies for leaders to help reduce it and ways to normalise mental health conversations in workplaces. Chester Elton is the #4 leadership expert in the world and #2 among the world's top organizational culture experts ranked by the Global Gurus research organisation in 2022. He brings world-class energy, insight, and passion to the conversation with a mindset of empathy and gratitude. Chesteris a best-selling author, speaker and executive coach, he and his co-author Adrian Gostick have proven that the key to really successful companies is really successful relationships with employees. We discuss their most recent book; Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done In this episode, we cover… The #1 cause of anxiety and how managers can recognize it The difference between worry, stress and anxiety How to Lead with empathy and gratitude The importance of an ally at work Being better able to talk about anxiety and creating emotionally safe environments.  Tune in and find out why Chester also has huge passion for the book The Boy, The Mole, The Fox and The Horse. On top of all that, I debrief on Chester’s key insights with my friend Annette Sloan and answer a question from our listener Sarah,  whose boss exploded when she answered a question from someone more senior.   Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net About Chester Hosted on Acast. See acast.com/privacy for more information.

In our latest episode of Better@Work, we chat with William Cowan, author, and career strategist. We discuss the mistakes people make when attempting to take the next steps in their career. We dive into the simple ways to articulate your strengths and learn how you can really secure your dream role. William Cowan has over 30 years of experience in senior management positions and has served as an advisor to boards and chief executives worldwide. He is an amazing leader in career transition management and has formalised an approach that produces outstanding results. In 25-plus years, he has provided practical guidance to over 1,000 senior executives, as well as many others including university graduates In this episode we cover how to… Build your career move using a clear, structured process to identify and secure attractive career opportunities Learn the ways to articulate your special strengths Develop a network and make it work for you Conduct a successful meeting with a future employer Tune in and find out why we don’t want you saying ….“I’m as mad as hell and I’m not going to take this anymore”  On top of all that, I debrief on William’s key insights with my friend Annette and answer a question from our listener Dianne, who applied for a more senior role and was unsuccessful. Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net   About William Learn more about William and the book on his website https://buildingawinningcareer.com/ Hosted on Acast. See acast.com/privacy for more information.

Check out the trailer to learn more about Better@Work, including a preview of the world-leading behavioural psychologists, neuroscientists and performance gurus who join us on each episode to give us their practical tips for a better day at work. Plus, insights on the topics we will be covering in season two.   Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net Hosted on Acast. See acast.com/privacy for more information.

In episode ten of this Better@Work episode, we chat with Erica Keswin about the power workplace rituals have to connect us to purpose and take teams to new levels of performance. I am a huge fan of Erica as I strongly believe in workplace rituals and have seen how positively they can impact culture.   In our chat, we take a look at why it's so important to create rituals in the workplace and how they lead to more engagement, productivity and purpose. Erica has discovered the 3 P's that go into why rituals are so crucial: Psychological Safety, Purpose and Performance. She dives into the science and psychology behind rituals. She defines a ritual as something that we assign a certain meaning or intention, which happens with repetition (whether daily, weekly, quarterly), and which goes beyond its practical purpose. Rituals can help us feel a sense of connection to those participating in a ritual with us. And engaging in a ritual can give us a sense of purpose. While many people think of rituals as things that you do alone, rituals are actually built into workplace practices in all sorts of ways, including onboarding, meetings, and the celebrations of professional milestones.  Erica is a workplace strategist who has worked for the past twenty years with some of the most iconic brands in the world as a consultant, speaker, author, and professional dot-connector. Her bestselling book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World, was published by McGraw-Hill in the fall of 2018. Her second book, Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic (McGraw-Hill), was published in January 2021 and made the Wall Street Journal, Publishers Weekly and USA Today best seller lists. She was named one of Marshall Goldsmith’s Top 100 Coaches in 2020, as well as one of Business Insider’s most innovative coaches of 2020.  This episode is so fun as Erica and I share such a passion for employee engagement, you will leave with some great ideas for creating meaningful, yet simple rituals at work. Quick episode breakdown: Erica’s background as a connector and how it led to her examining the impact of technology on the workplace The definition of “ritual” and you can apply it practically to your workday How a sweet trolley had a positive impact on connection at the New York Times The three Ps of rituals that you can begin to incorporate right now into your workplace and the return on investment (ROI) it creates. Why rituals need to be defined with a purpose The magic question Erica Keswin asks company leaders to help define their company rituals How leading companies like LinkedIn are creating simple yet meaningful rituals. Let’s Take This offline In our “Let’s take this offline” segment I debrief on Erica’s key insights with my friend Annette and answer a question from our listener Sally, who has a senior role and had her request to work flexibly refused by her HR team.   Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net   About Erica Learn more about Erica on her website https://ericakeswin.com/ Books https://ericakeswin.com/books/rituals-roadmap/ https://ericakeswin.com/books/bring-your-human-to-work/ Hosted on Acast. See acast.com/privacy for more information.

In episode nine of this Better@Work episode, we chat with the amazing Margaret Moore aka “Coach Meg,” who is the founder and CEO of Wellcoaches, an evidenced-based wellness coaching school, that has trained over 14,000 coaches in 50 countries over the past 20 years. We might assume coaches are used only in the world of sport, however, Margaret has been helping people from all walks of life discover their strengths and identify opportunities to maximize their potential — in work, in relationships, and in life. The former biotech exec founded the Wellcoaches School of Coaching to help wellness professionals best serve their patients. Since then, she’s has added students from the business world, front-line healthcare workers and the police.   On this episode, the Coach’s Coach details what effective coaching really means; how leaning into doubt, or “our shadow,” can help us reveal patterns we need to change; and why organizing our minds can set us up for sustainable success. She shares how getting into moments of flow every day is nourishing, how we can all be better coaches and we hear her story of not making it in Toronto. Margaret Moore is an executive wellness coach and co-author of Organize Your Mind, Organize Your Life: Train Your Brain to Get More Done in Less Time and Organize Your Emotions, Optimize Your Life. She has driven the professionalization of health coaching in two related domains: constructing a theoretical base for the practice, and evaluating results to establish best practices. Margaret is the co-director of the Institute of Coaching at McLean Hospital (a teaching affiliate of Harvard Medical School) and the founder and CEO of Wellcoaches Corporation, a leading coach training school. This episode is super informative and Margaret teaches us how to apply some of the latest research in neuroscience in our everyday lives, making them less stressful and more relaxed. Quick episode breakdown: Margaret discusses Self-Determination Theory, which suggests we are motivated to grow and change by three innate and universal psychological needs; competence, connection and autonomy We explore how Neuroscientists have opened a window into the disorganized minds of those with attention deficit hyperactivity disorder (ADHD), providing insights into how to train our brains to become more organised Margaret talks through the strong connection between disorganised minds and unhealthy habits We learn why Margaret and her co-author Paul Hammerness translated the science of brain organisation into six principles or “rules of order” We explore the 6 rules of order; Tame Your Frenzy, Sustain Your Focus, Apply the brakes, Access your working memory, Shift Sets and Connect the Dots. Let’s Take This offline In our “Let’s take this offline” segment I debrief on Margaret’s key insights with my friend Annette and answer a question from our listener Steven, who has returned to work from parental leave and both he and his partner are really struggling.   Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net Hosted on Acast. See acast.com/privacy for more information.

In episode eight of this Better@Work episode we explore with Melody Wilding how some of us sense and feel more than our colleagues at work and this can actually be a superpower instead of a liability. Being a driven but sensitive individual is an interesting mix. You have all the desire for high achievement and go-getting but can also overthink everything, which slows you down. This overthinking can lead to putting too much pressure on yourself, experiencing imposter syndrome, having trouble “turning off” at the end of the day, overworking, and on your way to burnout. Building on the work of Dr. Elaine Aron around highly sensitive people (HSPs), Melody shares how Sensitive Strivers are high-achievers who are also biologically and genetically different in being more sensitive to emotions and the world around them, because they process information more deeply than others, are often more susceptible to stress, emotional overwhelm, and overthinking. The good news is that sensitivity, combined with a strong desire to be the best version of ourselves, can make Sensitive Strivers powerhouse performers. Melody’s research found managers consistently rate people with higher sensitivity as their top contributors. The key is learning to manage your mind and emotional responses in more productive ways. Melody is a Human Behaviour Professor, Executive coach and Author of “Trust Yourself, Stop Overthinking and Channel Your Emotions for Success at Work”, who was recently named one of Business Insiders Most Innovative Coaches. This episode with Melody is insightful and informative in understanding sensitivity, how to harness it and also protect and channel your deep empathy into opportunities. Melody makes this super actionable and practical, and it was a true joy to have this conversation with her.   Quick episode breakdown: We learn one in five people are sensitive strivers, how they are highly empathetic and emotionally intelligent and how to identify if you, a friend or a colleague have this super power We discuss how Melody’s personal experience of severe burnout inspired her work and research Melody talks us through how we can stop taking work so personally, diversifying your identity for your own psychological safety We outline how to detox ourselves from “Honour Roll Hangover” of Perfectionism, People Pleasing and Over-functioning Melody explains the biological trait of sensitivity, the link to socialisation and imposter syndrome We unpack the guidance on how to counter sensitivity by taking action to build confidence, along with work-place people pleaser solutions of process and structure, strategic silence, celebrating small successes and not putting off life for work that can wait until tomorrow.   Let’s Take This offline In our “Let’s take this offline” segment I debrief on Melody’s key insights with my friend Annette and answer a question from our listener Karina, who is struggling with a passive aggressive team member.   Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net   About Melody Learn more about Melody on her website melodywilding.com/about/ Her book, Trust Yourself, Stop Overthinking and Channel Your Emotions for Success at Work melodywilding.com/book/ Hosted on Acast. See acast.com/privacy for more information.