The Ecomcrew Ecommerce Podcast

Mike Jackness and Dave Bryant | eCommerce, Shopify, and Amazon FBA Experts
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Mar 22, 2021 • 43min

E372 - Taking a Chance on Yourself and Building a 10M+ Ecommerce Company

As someone who's immigrated to another country for a few years myself, I know how tough it is to navigate, much less succeed in unfamiliar territory. Today's guest did just that. Ronnie Teja traveled from Mumbai to Vancouver and to so many other places across the globe during his long tenure in digital marketing. He realized he was making a lot of money for a lot of people and eventually decided to bet on himself and dive right into ecommerce. In this episode, we learn about his long journey, the inspiration behind his watch brand, Branzio, and how he's caught some tailwind by managing a remote team to run his company. We also dive into how his company fared during a year of COVID, why books like Traction mean so much to us, and his big plans for the future. Timestamps: How Ronnie and Branzio did during the pandemic year - 2:45 The Art of the Steal and how Ronnie got into ecommerce - 4:55 The struggle of starting your own business - 15:37 Why personal relationships are important in ecommerce - 19:22 Leveling up your game by finding reliable talent remotely - 23:22 Why Gino Wickman's Traction was a game-changer for both of us - 29:47 What the future looks like for Ronnie and Branzio - 32:52 Here are some of the awesome books we mentioned during the episode: Traction by Gino Wickman Get A Grip: An Entrepreneurial Fable...Your Journey to Get Real, Get Simple, and Get Results by Mike Paton and Gino Wickman The 12 Week Year by Brian P. Moran and Michael Lennington I had a blast talking to Ronnie and learning about his journey to success. You can reach out to him at ronnie@branzio.com or hit him up on LinkedIn or Instagram. Also, be sure to check out his awesome watches on Branzio. Lastly, I'd like to thank everyone who signed up for this round of our EcomCrew Premium opening. Our community is growing fast and it definitely feels great being able to help more and more people as we go along. In case you missed it, you can sign up to get notified when we open Premium again soon. Did you enjoy this episode as much as I did? Don't forget to leave us a review on iTunes. It helps more than you know! Until next time, happy selling!
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Mar 18, 2021 • 37min

E371: 5 Aspects of Brand Design that Give Your Company that Fortune 500 Feel

Rocking a good old plain white shirt is cool, but a white shirt with the Nike 'Swoosh' on it? A hundred times cooler. A great brand design means so much more than a sight for sore yes—it's the easiest way to establish your brand, drive your conversion rates, and invite 5-star product reviews. Think Steve Job's bitten apple or the golden arches of McDonald's. Joining me today is Miriska Harris of Outlinematic. Her company is a consultation and design firm that's dedicated to brand design, whether it be your official brand logo, lifestyle images for your products, and or package inserts. In this episode, we'll be talking about why brand design matters, tips and best practices to make your designs stand out, and which aspects of your e-commerce business you should be infusing with great designs. Timestamps: What Outlinematic does - 3:34 #1. Your Brand Logo - 4:28 #2. Packaging - 9:09 How updated packaging designs drove our revenue - 12:11 Tips in creating awesome packaging - 14:18 #3. Inserts - 18:33 Thanking customers and getting product reviews through inserts - 19:26 #4. Product Images - 22:28 Best practices for listing images - 24:25 #5. A+ Content (EBC) - 29:46 It was great having Miriska on the show, and her insights into brand design is invaluable. Make sure to check out Outlinematic's services over on their website or shoot them an email at info@outlinematic.com. If you want to get a copy of the presentation that we were talking about in the episode, just email us at support@ecomcrew.com. By the way, our next free public webinar is coming on the 14th of April. We will be releasing more details about it in the coming episodes, so be sure to subscribe to the Podcast to stay up to date. Did you enjoy this episode? Leave us a review over on iTunes to let us know! Until the next one, happy selling!
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Mar 15, 2021 • 49min

E370: Offload Your Tasks as Your E-Commerce Business Grows

Wearing many hats as an e-commerce seller isn't easy, but letting someone else take over a task you've been doing for years could be much harder. If you're looking to grow your business, though, you will eventually need to hang up some of those hats to focus on your high-level goals. In today's episode, Kevin Sanderson of Maximizing Ecommerce joins me in breaking down some of the struggles and the rewards of offloading workload from your shoulders and fine-tuning your focus as you scale your business. Kevin is an Under the Hood alumni. He was our guest in a two-parter, where we talked about how to stop being a bottleneck to your own business and how to delegate tasks to offshore VAs. Today, we'll be talking about why you should never compare your Chapter 4 to someone else's Chapter 25, some clever tricks we use to filter through hundreds of job applicants, and effective ways to offload your tasks and delegate them to a team that you trust. Timestamps: Why you should give your endeavors some time before giving up - 3:00 Looking back at our first Under the Hood session - 9:11 How to effectively offload and delegate your tasks - 12:17 Simple and effective ways to filter job applications - 17:04 Why most of us obsess over the tiniest tasks - 27:24 What Kevin is up to these days - 33:54 The value of investing in a team you can trust - 40:09 Never put in your phone number if you're online looking at insurance quotes - 43:34 I had a great time talking to Kevin. Check out his awesome content over on Maximizing Ecommerce and tune in to his podcast and YouTube channel. If you're interested in having me look under the hood of your e-commerce business in an hour-long coaching call that we turn into a podcast episode, head over to ecomcrew.com/underthehood to sign up. Speaking of sign-ups, EcomCrew Premium closes tonight! Premium membership grants you access to our community of like-minded sellers, unlimited 1-on-1 email support from me and Dave, and a growing library of HD video courses and webinars to help you grow and succeed in e-commerce. Sign up for Premium now. Did you enjoy this episode? Don't forget to leave us a review over on iTunes so we can help more sellers like you. Until the next one, happy selling!
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Mar 8, 2021 • 40min

E369: Develop Winning Products Using the Cockroach Method

Finding products that actually sell can be difficult. But it doesn't have to be. This is why Dave and I have decided to share with you the exact secrets that make our lives so much easier when it comes to finding, developing, and defending products in e-commerce. In this episode, we discuss some effective tactics you can use to protect your products from getting ripped off, or at least make it insanely difficult for copycats—especially when securing a patent is off the table. These include raising the barrier to entry for someone who's hell-bent on copying your products, making high-quality photographs, and producing great content that adds value to your niche. Dave also shares his intriguing cockroach method to finding profitable products. Did you know certain item types could net you much higher profits than "perfect" products? If you're struggling to find new products or develop existing ones, there's definitely a lot in here for you. Timestamps How product development has evolved over the years - 1:36 What patents do and do not do for your product - 4:09 Limiting the competition by developing products with high barriers to entry - 18:47 - 14:07 What is the cockroach method? - 19:17 Applying the method to my new business - 22:56 Why you should do FBA for oversized products - 24:47 Additional tips for shipping large and expensive items - 28:37 The benefits of developing multiple products at once - 33:32 It's always a blast having Dave come out to do the podcast, and there's definitely a lot more to unpack on this subject. If you haven't already, sign up to EcomCrew Premium now. Premium gives you access to perks like advanced video courses in glorious HD, including a full-blown module on product development and the cockroach method, unlimited access and coaching from us, and membership to an exclusive community of high-figure e-commerce sellers. Premium is going to be available for a limited time only, so sign up now! If you enjoyed this episode, don't forget to leave us a review over on iTunes so we can help more e-commerce sellers start and grow their businesses. Until next time, happy selling!
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Mar 4, 2021 • 36min

E368: Protecting Your Business From Petty Lawsuits and Accidents

Insurance is not a fun topic. Trust me, I hate it as much as the next guy. But you know what else is not fun? Having your business go under because of a frivolous lawsuit that has absolutely nothing to do with you or your company. That is why today, Maggie Walden and I will be talking about one of the best things you can do to protect your business from exhausting (not to mention, expensive) lawsuits and accidents—taking out insurance. Maggie is a Client Advisor at ECM Solutions, an independent insurance agency that offers a range of coverage options to e-commerce business owners and prepares them for when that fateful day comes. In this episode, we talk about why an insurance policy is a must-have for serious e-commerce sellers, what different coverage options are available to you, and why insurance carriers won't be racing to insure certain product types. Timestamps: Amazon's insurance requirements and why you should comply with them - 05:29 Things you should be looking at in terms of insurance - 07:24 What a general liability policy covers and what it does not - 09:31 Why it's hard to find insurance for certain certain products or categories - 13:30 Why I think getting an insurance policy is essential in e-commerce - 15:35 What an inventory insurance policy is - 23:29 What a business owner's policy or BOP is - 26:25 There's definitely a lot of ground to cover in protecting your business from frivolous litigation and accidents, and Maggie was just the right person to have on the show. If you want some solid advice about what your exposure looks like and how you can go about taking out an insurance policy over your e-commerce business, be sure to check out ECM Solutions or hit Maggie up on 704-227-3130. By the way, if you're looking to stay ahead of the competition and amp up your e-commerce game, EcomCrew Premium opens again on March 8. Don't miss out! With Premium, you get access to a bevy of perks, from HD video courses, to exclusive monthly webinars, to 1-on-1 mentorship. Learned a thing or two from this episode? Let us know, and don't forget to leave us a review over on iTunes so we can reach more e-commerce sellers looking to grow their business. Until the next one, happy selling!
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Mar 1, 2021 • 33min

E367: Increasing Your Repeat Customer Rate After Growing 15x During the Pandemic [Under the Hood Part 2 with Elias Manopla]

When business is good, you want nothing more than to keep finding stuff to do in order to grow even further. In this follow-up Under the Hood session, Elias Manopla is looking to do just that. Elias was our guest for Episode 194, where we talked about how to grow a highly niched ecommerce business. He runs an online butcher shop that sells a wide variety of barbecue meat and other food products. I'm happy to learn that after taking my advice and using his own strategies, Elias's business was extremely successful (with a 15x growth) during a tough year of COVID. In this catch-up, we break down a bunch of other stuff that he can do to grow his business even further. We talk about how to retain customers, upselling and cross-selling, and how to advertise in the online world — things that you can definitely apply to your own e-commerce business well. Timestamps How Elias took my advice and achieved immense growth during the pandemic year - 5:43 A look into upselling and cross-selling - 12:51 How to retain customers - 17:47 Why you should keep your customers engaged with interesting emails - 20:56 How to handle data and purchase statistics - 22:22 Using Google Search to your advantage - 25:40 The power of YouTube marketing for e-commerce - 27:36 I'm glad to have been a part of Elias's success and I hope he finds more growth after coming on for this episode. If you're interested in signing up for an hour-long coaching session and be featured on the podcast, head over to our Under the Hood registration page. Hoping for the same growth as Elias? We're happy to invite you to a free webinar on How to Find and Develop Winning Products When Nothing Else Has Worked this coming March 10, 2021 at 10 AM (PST). We'll be sharing the exact secrets to developing a product that stands out in Amazon's highly saturated marketplace. Also, don't forget to leave us a review over on iTunes and share your thoughts if you enjoyed this episode. Until next time, Happy selling!
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Feb 22, 2021 • 42min

E366: Mike's Exciting New Business

I'm back in the trenches! We sold one of our ecommerce brands back in 2019, and I've been itching to get involved in something again for quite some time. Today, I'm excited to share with you my recent experience in buying a new ecommerce company. Joining me for this episode are my good friends and business partners, Andrew Youderian and Bill D'Alessandro, whose insights are valuable to ecommerce newbies and experienced business owners alike. Andrew is the Managing Partner of ECF Capital, which is tailored to helping small e-commerce businesses grow. He also hosts the awesome eCommerce Fuel Podcast. Bill is the Founder and CEO of Elements Brands, which invests in brands with long-term potential and currently boasts a rich portfolio of consumer products companies. In this episode, we dive into how this opportunity came about and all the hurdles we overcame to finally seal the deal. We also share a bunch of funny stories that you'll surely get a kick out of. Timestamps How the opportunity came about - 6:56 Why this particular business appealed to us - 9:50 How we structured the deal - 12:56 Why having an existing rapport with the seller helps more than you know - 19:30 A fateful Christmas eve call - 20:11 Why you should always leave some buffer in your closing dates - 27:59 Some key things I did before and after closing - 30:15 A heart-stopping Amazon account suspension - 35:37 I'm thrilled to be in business with Andrew and Bill, and I'd be happy to share more updates about this business with you guys in a year's time. If you're looking to grow your ecommerce business and get some long-term funding from experts in the industry, check out ECF Capital. Did you enjoy this episode? Don't forget to help us out by leaving a review over on iTunes. Until the next one, happy selling!
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Feb 18, 2021 • 44min

E365 - The Best Productivity Hacks for Entrepreneurs with Chris Bello

Ever felt like you have waaay too much on your plate? So have I, and so have a lot of other entrepreneurs. Making the best use of your time and staying productive are essential ingredients for success in e-commerce. Which is why today, we'll be talking about productivity hacks with Chris Bello. Chris has a wealth of knowledge in supply chain management and he hosts the Entrepreneur Motivation Podcast, which is tailored to productivity mindset and optimizing your day-to-day processes. He also runs his own personal brand and he deals in real estate all over the US. In this episode, Chris and I talk about some common challenges that e-commerce business owners, particularly solopreneurs, face. We then share some productivity hacks that help us stay focused on our goals, get the most value out of our time and energy, and scale our business without ending up feeling miserable. Timestamps An introduction to Chris Bello - 3:37 What you can do to avoid facing a seemingly infinite to-do list - 7:06 The shiny object syndrome and how entrepreneurs can avoid it - 13:00 Knowing what your focus is and the value of being able to say "No." - 16:58 Chris's scorecard strategy for making the best use of his time - 23:46 The power of outsourcing and delegating tasks - 29:02 Books mentioned: Rich Dad Poor Dad, Robert Kiyosaki The 4-hour Work Week, Tim Ferriss The E Myth, Michael E. Gerber Essentialism, Greg McKeown Apps mentioned: Asana Clubhouse I had a blast having Chris on the show and I'm excited to try out his time hacks. If you want to dive into his productivity-driven content, head over to his website, hit him up on Instagram, or connect with him on Clubhouse. What are some of your personal productivity hacks? Let us know and don't forget to leave us a review over on iTunes if you enjoyed this episode. Until the next one, happy selling!
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Feb 15, 2021 • 35min

E364: The Controversy Behind the FBA Rollup Strategy

Between new COVID strains and Reddit revolutions, 2021 has been a crazy year—and we're only barely a month in! E-commerce is no exception to all this madness, as there seems to be a crazy trend of huge rollup companies gobbling up small Amazon FBA businesses. The rollup strategy is when a company looking to put its large capital to work merges and consolidates a bunch of small companies, aiming to make profits through economies of scale. In this episode, Dave and I talk about how the rollup model works, its potential benefits to investors and to e-commerce sellers looking to exit, and the risks that come with it. Timestamps The current trend of big investors rolling up Amazon businesses - 3:34 Why Amazon is somewhat easy (even though it's not) when it comes to running an e-commerce business - 5:20 What multiple arbitrage is - 7:51 The potential risks and rewards for rollup companies - 10:46 Some possibly incorrect assumptions that rollup companies are making - 21:26 Where COVID fits in all this - 28:26 There's no telling which way this rollup trend goes, and it would be interesting to revisit this episode with Dave in a few years to see how right (or how off base) we were. For the meantime, stay ahead of the curve with our guide on How To Sell Your Ecommerce Company For Top Dollar. Speaking of making the most out of your e-commerce business, don't forget to sign up for our Import From China Like a Pro Webinar this February 17, 2021 at 10 AM (PST). In this free public webinar, we'll be talking about how to find suppliers without getting scammed, staying ahead of the competition, and everything in between. Did you like this episode? Leave us a review over on iTunes so we can make more great content for e-commerce sellers. Until the next one, happy selling!
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Feb 8, 2021 • 56min

E363: Growing and Diversifying Your Ecommerce Business – Under the Hood Part 2 with Sebastien Taché

Sebastien Taché was our guest for Under the Hood back in E187, where we talked about saving on high-quality content for SEO, developing a product in a competitive niche, and then some. Today, Sebastien is back to share how his business has done after our first 1-on-1 coaching session more than a year ago. In this sequel episode, I share a lot of things that helped me grow my own ecommerce brands, which you can apply to your business as well. We talk about things like the benefits of hiring a full-time content writer, branching out into a new industry and importing from China, along with a lot of other stuff that hopefully enables Sebastien to leave his full-time job and reach his ultimate goal in ecommerce. Timestamps An overview of our Under the Hood segment - 3:26 Catching up with Sebastien after our first coaching session - 4:12 How hiring a Filipino writer helped Sebastien's site grow 10x in organic traffic - 5:10 Leveraging credit for optimal growth - 10:31 Venturing into a new industry and importing from China - 14:48 Why I ship LCL (Less than Container Load) - 20:27 How I balance my time between multiple e-commerce projects - 23:59 Things we do to keep our offshore team motivated - 30:35 How to optimize content when it's already ranking well - 40:34 How to launch large or oversized products - 47:03 I had a great time talking with Sebastien and I'm excited to welcome him back for a third instalment to this Under the Hood series a couple of years from now. If you want to schedule an hour-long coaching session and get featured in a podcast episode, make sure to sign up for Under the Hood. We talked a bit about importing from China in this episode, but if you're looking for the nitty gritty of sourcing products from China, check out Import From China Like a Pro, our brand new book that lays out the blueprint for building a profitable business of importing from the factory of the world. If you like this episode, make sure to leave us a review over on iTunes so we can help more e-commerce sellers grow their business. Until next time, happy selling!

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