The Ecomcrew Ecommerce Podcast

Mike Jackness and Dave Bryant | eCommerce, Shopify, and Amazon FBA Experts
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Aug 1, 2022 • 27min

E461: Reaching The Five-Year Mark (Annual Brand Update by Dave Bryant)

In this yearly review episode, Dave gives an update on how his brand's been doing the past year, from feeling the fallout of a post-pandemic market to increased competition in the niche. I did the first one of these annual reviews on July 17, 2017. It's kind of surreal how fast time flies. I've always enjoyed these because it makes me take an objective look at my brand. Businesses in certain niches certainly benefited from the lockdown, us included. With people choosing to do more outdoor activities then, we saw a spike in our sales the first two years into the pandemic. However, as the world slowly opened up again and travel resumed, our revenue went down. I'm sure other businesses in this niche are experiencing this as well. The past year wasn't all that bad though. We had our losses, but we had awesome wins too. I've also set some goals for the company that I hope will come to fruition in the coming months. Check out the highlights from this episode: Intro - 0:00 June 2022 revenue - 2:52 The Covid bump - 3:31 Increased competition - 6:17 Decline in TACoS - 8:56 Our massive hit product - 12:29 Finding a good fulfillment system in Canada - 15:30 New hires from the Philippines - 16:30 Developing a custom inventory software - 17:40 Our losses the past year - 19:20 My goals for the next 12 months - 21:25 That's it for my year-in-review podcast episode. Thanks for tuning in and I hope you were able to take away a thing or two from this brief discussion. I also did a blogpost where I elaborate more on these points in detail over at ecomcrew.com. Go check it out and leave a comment. I'd love to know what you guys think. As always, don't forget to leave us a review over on iTunes if you enjoy our content. Happy selling and we'll see you in the next one!
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Jul 25, 2022 • 35min

E460: Improving Margins During An Economic Downturn - June Brand Report 2022

Taking a more proactive approach, Mike and Dave talk about the measures they've taken to prepare for less-than-ideal market conditions in this Brand Report episode. As we've mentioned in our previous episodes, Dave and I spent a good chunk of June in the Philippines spending time with our employees there. We also made good headway on the content website we are launching this month–yes, this month! After several setbacks, I can finally see the light at the end of the tunnel. For me, I worked on improving my margins, which included taking out an Amazon loan and fully transitioning to AGL. It's definitely a tedious process, but worth it. If you listened to our May Brand Report podcast, you'll recall that one of Dave's brands had an IPI score teetering below the required threshold. He's got an update on that one. Let's get into our latest Brand Report, shall we? Check out the highlights from this episode: Intro - 0:00 Our revenue for June - 2:32 Average margins in ecommerce - 4:59 The impact of the declining economy - 6:18 Gearing up for the worst - 10:14 What we worked on in June - 12:44 The reason behind our new content website's delay - 15:08 Our game plan for the launch - 17:30 Transitioning exclusively to AGL - 20:19 Dripping in LCL inventory via AGL - 25:07 Amazon's new growth program - 30:25 An update on Dave's IPI score - 32:37 That's it for our June Brand Report. After several delays, I'm so happy to say we're almost at the finish line. We can't wait to finally show you our new content website in the next few days! In the meantime, you can check out the blog counterpart of the Brand Report here if you want a more detailed account of what we did last month. As always, don't forget to leave us a review over on iTunes if you enjoy our content. Happy selling and we'll see you in the next one!
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Jul 25, 2022 • 35min

E460: Improving Margins During An Economic Downturn - June Brand Report 2022

Taking a more proactive approach, Mike and Dave talk about the measures they've taken to prepare for less-than-ideal market conditions in this Brand Report episode. As we've mentioned in our previous episodes, Dave and I spent a good chunk of June in the Philippines spending time with our employees there. We also made good headway on the content website we are launching this month–yes, this month! After several setbacks, I can finally see the light at the end of the tunnel. For me, I worked on improving my margins, which included taking out an Amazon loan and fully transitioning to AGL. It's definitely a tedious process, but worth it. If you listened to our May Brand Report podcast, you'll recall that one of Dave's brands had an IPI score teetering below the required threshold. He's got an update on that one. Let's get into our latest Brand Report, shall we? Check out the highlights from this episode: Intro - 0:00 Our revenue for June - 2:32 Average margins in ecommerce - 4:59 The impact of the declining economy - 6:18 Gearing up for the worst - 10:14 What we worked on in June - 12:44 The reason behind our new content website's delay - 15:08 Our game plan for the launch - 17:30 Transitioning exclusively to AGL - 20:19 Dripping in LCL inventory via AGL - 25:07 Amazon's new growth program - 30:25 An update on Dave's IPI score - 32:37 That's it for our June Brand Report. After several delays, I'm so happy to say we're almost at the finish line. We can't wait to finally show you our new content website in the next few days! In the meantime, you can check out the blog counterpart of the Brand Report here if you want a more detailed account of what we did last month. As always, don't forget to leave us a review over on iTunes if you enjoy our content. Happy selling and we'll see you in the next one!
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Jul 18, 2022 • 37min

E459: Bouncing Back From Failure and Redefining Success with Jonathan Jesper

Here's a reality check: there's more to life than just money. Amazon seller and aspiring personal development coach Jonathan Jesper shares his story of grit and resilience. Coming from a family of entrepreneurs, I am very much aware of how unstable and unpredictable life in the business can be. The journey is never linear. Fellow Vegasite Jonathan Jesper, who has never had a job, has been an entrepreneur his whole life – and he's no stranger to failure. He lived in a van straight out of high school; went to college and then dropped out; and eventually, as he described, "failed into ecommerce." Jonathan's life as an entrepreneur is quite the story. From selling flowers at high school graduations to running his own Amazon business, he certainly knows the hustle. Check out the highlights from this episode: Intro - 0:00 Background on Jonathan - 2:16 Jonathan's early years as an entrepreneur - 3:20 Benefits of traveling - 6:19 Being "stuck" in our beliefs - 7:32 Transitioning to ecommerce - 9:46 Inventing a market - 13:04 Dealing with failure - 16:01 The relativity of success - 20:42 The blueprint of life - 23:16 Connecting the dots - 30:36 Helpful resources - 34:14 That was a great and insightful conversation, Jonathan. Thank you for coming on the podcast. This episode is a reminder that it's important to reevaluate what success means to us. Speaking of success, if you want some tips on how to build a successful Amazon business, EcomCrew Premium is open to new members until Friday. Sign up now to get all the cool perks. As always, don't forget to leave us a review over on iTunes if you enjoy our content. Happy selling and we'll see you in the next one!
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Jul 11, 2022 • 35min

E458: Analyzing Our 2022 Amazon Consumer Behavior Survey

The results are in! In this episode, Mike and Dave unpack their recently concluded Amazon Consumer Behavior survey, which includes a shocker you'll want to know. Over the past few months, we've been working on a survey to pick the brain of today's Amazon consumer a little bit – to better understand their purchasing habits. What pushes a consumer to check out an item? Which matters more: star rating or number of reviews? With the findings, we hope sellers can leverage them to improve their strategies. We also found out something that we've somewhat always suspected. You'll want to stick around till the end. It's quite the bombshell. But don't skip! These are the highlights from this episode: Timestamps: Intro - 0:00 The most important buying holiday - 3:45 The deciding factor to make a purchase - 7:50 Good star rating vs number of reviews - 10:12 The impact of reviews - 13:40 Do badges matter? - 18:20 Sponsored products - 22:45 The real reason why buyers return products - 27:05 The impact of returns on ranking - 34:38 Shoutout to the team - 36:10 We hope you learned a thing or two from our survey. Of course, I can't end this without recognizing the hard work of our team. This would not have been possible without them. Mind you, we only covered a small portion of the survey, so if you want to see the full report, you can check out www.ecomcrew.com/amazonreport. As always, don't forget to leave us a review over on iTunes if you enjoy our content. Happy selling and we'll see you in the next one!
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Jul 7, 2022 • 31min

E457: Looking Into Amazon Advertising in 2022 with Jake Corkin

According to Jungle Scout's new report, Amazon seems to be making very good money on advertising. Mike unpacks the report with Jungle Scout's Jake Corkin. Personally, I've been using Jungle Scout for several years and I've found it to be a great tool for any ecommerce business. We're also grateful to have worked with them as affiliates for a while now. We've even had their CEO on the podcast. For this episode, we have their Director of Product, Jake Corkin. Aside from his full-time position at Jungle Scout, he also sells on Amazon as a side business. Just recently, Jungle Scout released an Amazon Advertising Report for 2022 and I thought it would be great to dive into this with Jake. Here are the highlights from this episode. Timestamps: Intro - 0:00 A brief background on Jake - 1:00 Jungle Scout's new capabilities - 2:30 Dissecting the Amazon Advertising Report - 8:00 The difficulty of launching a new product these days - 12:17 Consumers' preferred ad type - 13:44 ROAS changes - 17:05 The value for sellers in this report - 18:43 Most and least competitive categories - 20:14 Predictions and strategies - 22:16 The equalization of ad spending - 24:22 Where you can view the report - 29:26 You can read Jungle Scout's Amazon Advertising Report in full detail over on their website. Jake, thank you for coming on the podcast and sharing your insights with us. If you want to give Jungle Scout a try, you can sign up through our affiliate link and get a sweet deal on a subscription of your choice. You know the drill, don't forget to leave us a review over on iTunes. Happy selling and we'll see you in the next one!
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Jul 4, 2022 • 35min

E456: Back to Basics - Costs and Profitability Q&A (With EcomCrew's Ben)

Mike is back with EcomCrew's podcast manager Ben for a light yet informative Q&A session on keeping profits high and costs low amid inflation. After recording this episode, I thought it would be nice to have Ben be in front of the camera more often and be a regular on the podcast. In this new Q&A series, Ben will be asking me a bunch of questions on how to run a successful ecommerce business and I will do my best to answer them as exhaustively as I can. This episode is all about costs and profitability. With Covid-related challenges to consider and inflation in full swing, we thought this was a highly important subject to kick things off. Here are the highlights of this episode. Timestamps: Intro - 0:00 Getting to know Ben - 2:13 What are the several costs that eat into a ecommerce business' monthly net profit? - 3:58 How Amazon fees affect profit margins - 6:46 The struggle of maintaining profit in ecommerce - 11:00 Will Amazon fees stop increasing eventually? - 14:23 Raising prices to keep up with inflation - 16:04 Helpful tools to gauge costs and profitability - 18:43 Finding opportunities in ecommerce - 23:10 Which one should you consider first, product or profit margin? - 24:08 Affiliate marketing vs ecommerce from Mike's POV - 26:14 What to expect in the next Q&A episodes - 31:32 If you listened all the way to the end, then you know we have some exciting topics to discuss in upcoming episodes of this series, so make sure to tune in to the podcast. As always, don't forget to leave us a review over on iTunes if you enjoy our content. Happy selling and we'll see you in the next one!
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Jun 27, 2022 • 36min

E455: How Seasonality Affects Revenue - May Brand Report 2022

From finalizing a soon-to-be-launched content website to releasing a new cockroach product, Mike and Dave unpack a hectic May in this Brand Report episode. Aside from our recent trip to the Philippines (which you can know more about here and here), May was quite an eventful month. Revenue-wise, there was a slight increase from April by almost $70,000. If we're talking about individual brand progress, there was a fair share of wins and losses. IceWraps saw a big gain, while Offroading Gear and BTG Gear were down roughly 10% compared to May last year. In May, we worked with our developer on the finishing touches for our new content website. Slight hiccup though, the launch is delayed by a week at least. But we're still eyeing a July date! For Dave, he recently rolled out a 'cockroach' product that sold out in a couple of days. If you're curious to know what this is, you'll have to sign up for Secret Sauce. On the other hand, the IPI score of one of his brands dropped below the required threshold, which could result in inventory restrictions. But Dave's not too worried about it. Listen to the podcast to know more about what went down in May. Check out the highlights from this episode: Timestamps: Intro - 0:00 How was May overall? - 2:45 The ups and downs of being an entrepreneur - 5:08 The seasonality of products - 7:49 Raising prices - 10:49 Computing COGS - 13:09 A quick runthrough of our wins - 19:22 Dave hiring new people for his brand - 25:07 Dave's new cockroach product - 27:40 The cockroach method and why it works - 29:15 How Dave dealt with his brand's IPI score dropping - 32:03 Amazon's excess space issue - 33:59 That's it for our May Brand Report. It's been a busy couple of months. I expect it's going to be even busier as we near the launch of our new content website. Wish us luck! If you want a more detailed breakdown of what we discussed in this episode, you can check out the blog post of the report here. As always, don't forget to leave us a review over on iTunes if you enjoy our content. Happy selling and we'll see you in the next one!
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Jun 20, 2022 • 38min

E454: What We Learned from Visiting Our Team in the Philippines

Fresh (yet possibly still jet lagged) from their trip to the Philippines, Mike and Dave unpack their takeaways after reuniting with the team. It finally happened–we made it to Cebu! Dave and I aligned our travel dates so that we'd have a few days to spend with the EcomCrew team while we were there. It's been three years since I last saw some of them (most I haven't met in person at all), and it was Dave's first time in Cebu, so we were pretty excited to say the least. While it was definitely great to finally be back, this visit was also bittersweet because we recently lost a dear member of our Terran family. If you're curious to know more about what we did while we were in the bustling metro of Cebu, tune in to the podcast. Here are the highlights of this episode: Timestamps: Intro - 0:00 First impressions of Cebu - 1:06 Transiting through Manila - 3:06 Our jeepney adventure with the team - 5:06 How Mike spent his time in Cebu - 8:28 Dave on getting things done - 11:36 The shift in the country's employment landscape - 13:49 Figuring out what else we can offer our employees - 19:50 Pros and cons of frequent meetings - 23:14 Problems we overlooked and uncovered - 27:06 Musings on life - 30:21 What we have planned for EcomCrew - 35:53 Although I wish this trip happened under better circumstances, I'm still very grateful that Dave and I finally got to see our PH team again. We'll definitely do our best to make this an annual thing. We've got some exciting plans for EcomCrew and the podcast but we can't reveal them just yet. For now, make sure to tune in to our upcoming episodes for updates! As usual, don't forget to leave us a review over on iTunes if you enjoy our podcast. Happy selling and we'll see you in the next one!
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Jun 13, 2022 • 29min

E453: Looking Back on Mike's Trip to the Philippines with EcomCrew

Mike sits down with EcomCrew's Podcast Producer, Ben, to talk about his recent trip back to the Philippines, the value of facetime with your employees, and our big plans for the company moving forward. I'm in Cebu for a couple of weeks! Over this short but fun period, I saw old friends again after the pandemic and got to meet new ones whom I've only ever spoken to on Zoom. I had a genuinely fun time being back to the Philippines after several years. Joining me for this episode is our very own podcast producer, Ben. Ben has been with us for over three years and has done amazing work taking the EcomCrew Podcast to the level it's at now. Today, we'll be talking all about how much the pandemic affected our work environment, our big plans to give you more awesome content over the coming years, and why we bully Steve Chou a lot :) If you've ever thought of building or growing your own Philippine team, this episode should be doubly insightful for you. I wanna thank Ben for doing this episode with me. I really enjoyed my short stay here in Cebu and we can't wait for you guys to see everything EcomCrew has in store in the coming years. If you haven't already, please leave us a review over on iTunes if you enjoy our podcast. Happy selling and I'll see you on the next one!

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