NARPM Radio

NARPM
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Mar 25, 2026 • 40min

Mistakes I Made Implementing AI

March 25, 2026 In this week’s NARPM podcast episode, host Pete Neubig talks with Inaas Arabi, Chief Operating Officer at Block & Associates Realty,, about a failed AI implementation attempt and what he learned. Be a wise man and learn from others' mistakes. Inaas outlines the steps you need to take for a successful AI implementation.
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Mar 18, 2026 • 35min

Reduce Onboarding Headaches with a Property Conditions Report

March 18, 2026 Bringing on a new owner can create major headaches if expectations aren’t clear from the start. In this episode, host Pete Neubig talks with Karen Jordan, Director of Growth at HBR Rentals, about how her team uses a paid Property Condition Report during the onboarding process to set standards, educate owners, and prevent costly surprises later. Karen explains how this simple step helps screen for the right clients, ensures properties meet rent-ready standards, and creates smoother onboarding for both owners and residents. The result? Faster leasing, fewer early maintenance issues and a much calmer experience for the operations team.
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Mar 11, 2026 • 33min

Seller Financing and the Boomer Seller: Why Taxes Make It a Win-Win

March 11, 2026 In this week’s NARPM podcast episode, host Pete Neubig talks with acquisition strategist Stacey Salyer about how to grow a property management business through strategic acquisition, not the "door-by-door grind." Salyer, founder of Salyer's Built to Acquire™, dispels common myths, shares strategic ways to acquire a business without millions of dollars, and explains why "boomer sellers" often prefer seller financing due to the tax benefits, creating a "win-win" for both parties. She also breaks down the critical mindset and steps required to move past analysis paralysis and successfully close a deal.
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Mar 4, 2026 • 42min

From Operator to Owner: Building a PM Business That Runs Without You

March 4, 2026 In this week’s NARPM Radio podcast, host Pete Neubig talks with Mark Brower about what it really takes to step out of the day-to-day and lead as an owner. From hiring high-level talent to developing a clear vision, Mark breaks down the leadership and mindset shifts required to build a scalable, sustainable property management company.
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Feb 25, 2026 • 35min

Leveraging Video to Enhance Your Operations

February 25, 2026 In this new podcast, host Pete Neubig sits down with Sarah Hatch, Owner/Broker of Hatch Property Management, to discuss how to use video to enhance your operations. It's not as hard as you think it is. Don't overthink it. Use video not just for marketing purposes, but to reduce resident work orders, including maintenance work orders. Use video to enhance your relationship with your owners.
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Feb 18, 2026 • 42min

Hiring Your First BDM and Building Referral Relationships to Unlock Growth

Feb. 18, 2026 In this week’s NARPM podcast episode, host Pete Neubig interviews Trent Bray, who trains Business Development Managers (BDMs) for Property Management Inc. (PMI) franchise partners on the sales process. Bray advises new owners to wait until they are near the break-even point to hire their first BDM, arguing they should first understand the sales process themselves. He emphasizes that property management is a relationship-driven, referral-based business and prefers hiring a salesperson over a marketer to build these networks. Bray suggests BDMs build relationships with real estate agents using platforms like LinkedIn to warm up the connection before in-person meetings, and also recommends networking with mortgage brokers (not lenders) as a secondary, investor-focused referral source.
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Feb 11, 2026 • 36min

Why Most Property Managers Don’t Build Wealth - and How to Fix It

Feb. 11, 2026 In this week’s NARPM podcast episode, Pete Neubig interviews Justin Anderson, founder and CEO of RentSmart, licensed broker and author of "Funny Money: Building Wealth in a System Rigged to Keep You Broke." Anderson argues that property managers are uniquely positioned to build wealth but often miss the opportunity and should aim to become investment advisors for their clients, suggesting that owning investment properties is key to becoming a better advisor. He claims that housing is cheaper now than it has ever been when measuring value by gold, and explains the four phases of the market cycle, emphasizing that the current "millionaire maker phase" is the best time for long-term investors to buy real estate because it is "on sale." The conversation also covers the importance of understanding neighborhood and property life cycles to find the best deals.
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Feb 4, 2026 • 36min

Inside the Policy Shift: NARPM on Trump’s SFR Executive Order and HUD

Monica Gilroy, Esq., property management counsel focused on SFR, fair housing, and lead paint law. Tyler Craddock, NARPM government affairs director tracking federal housing policy. They unpack Trump’s executive order limiting institutional single‑family purchases and the HUD directive on assisted housing. They highlight definitional risks for third‑party managers, potential reporting burdens, and where to watch for agency guidance.
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Jan 28, 2026 • 31min

Disrupting the Industry: Inside DoorLoop's Next-Gen Property Management Revolution

Ori Tamuz, CEO and co-founder of DoorLoop and serial entrepreneur, discusses building a next‑gen property management platform. He focuses on solving complex accounting needs, open APIs, and heavy investment in AI and LLM-driven automation. They talk about AI for maintenance troubleshooting, tenant co-pilot workflows, leasing automation, and plans to scale into enterprise markets.
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Jan 21, 2026 • 41min

NARPM 2.0 - How it benefits you

Jan. 21, 2026 In this podcast, host Pete Neubig interviews 2026 NARPM National President DD Garzón to discuss the major changes at NARPM.  NARPM 2.0 is tackling challenges the organization has had for years.  Exciting times for Members!  There are more benefits of being a Member than ever before.

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