Payments SmartCast

Nacha
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Oct 21, 2025 • 33min

Transaction Tagging is One Bank’s Weapon to Combat Payments Fraud

Fraudsters constantly evolve, prompting banks to adapt quickly. JPMorgan Chase is tackling this with “transaction tagging,” a method that adds detailed context to ACH debits. Nacha’s Jordan Bennett and Matthew Friend of JP Morgan Chase talk about use cases for transaction tagging, industry segments, and how they disrupt fraud patterns.
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Sep 22, 2025 • 21min

Powering the Future of Payments: A Real-World Perspective

Miriam Sherrill, Head of Product at Form3, and Greg Murray, Managing Director at Santander U.S., delve into the future of payment systems. They discuss Santander's strategy to explore new payment rails and implement real-time payments (RTP). Greg explains the increasing demand for instant payments and how they plan to satisfy client needs. Miriam shares insights on Form3's flexible platform and partnership benefits. Both emphasize the importance of educating customers and adapting to modern payment solutions.
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Sep 10, 2025 • 34min

To Land the Next Uber Business Model, Banks Need to ‘Up Their Game’

In this episode of Nacha’s Payments SmartCast podcast, experts Mark Dixon, Senior Consultant at Nacha Consulting, Miriam Sheril, U.S. Head of Product at Form3, and Peter Tapling, Managing Director of PTap Advisory, LLC and Vice-Chair of the U.S. Faster Payments Council, discuss the role of big tech related to the payments ecosystem and how banks must modernize to stay competitive in a fast-paced digital economy.
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Sep 8, 2025 • 40min

AI and Customer-Centricity to Fight Fraud

In this engaging discussion, Saurabh Joshi, President of CSG Forte, and Amy Morris, Senior Director at Nacha, explore the intersection of AI and customer-centricity in combating payment fraud. They highlight the importance of understanding customer journeys and behavior to tailor solutions effectively. Saurabh shares insights on using AI for risk monitoring and fraud detection, while Amy emphasizes compliance with NACHA rules. Together, they forecast a future driven by real-time payments and AI innovations, underscoring the need for seamless user experiences.
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Aug 19, 2025 • 27min

Why Nacha’s Capitol Hill Day Took a Detour Out Pennsylvania Avenue

It’s called Nacha Capitol Hill Day, but this year it took an unprecedented detour to the U.S. Treasury. In this episode of Payments SmartCast, Bill Sullivan, Nacha Associate Managing Director, Government and Industry Relations, and Jennifer Denoo, President and CEO of Great Basin Federal Credit Union, and a Nacha Board member, detail their experience at this year's Hill Day.
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Jul 17, 2025 • 17min

Is Your Cybersecurity Effective? Have a Hacker Check

Matthew Simmons joins Payments SmartCast for a conversation on the growing threats in cybersecurity, touching on the most concerning types of cyber-attacks, and the impact of human error. As Head of Vulnerability and Patch Management, Technology Executive at Wells Fargo, Simmons explores emerging cybersecurity trends, the role of AI in fraud prevention, and the skills needed for future tech leaders in banking.
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Jul 16, 2025 • 28min

Nacha Board Chair Says ‘The Future is Solid’ for ACH

In this episode of Payments SmartCast, we explore the professional journey of Joe Hussey—from his first steps into the payments world to becoming an executive at Wells Fargo and serving as Chairperson of the Nacha Board. Listeners will gain insight into the evolution of ACH, leadership in the payments space, and what lies ahead for professionals navigating the future of faster, smarter payments. 
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Jul 14, 2025 • 37min

Nacha’s Payments Innovation Alliance Helps Make Sense of Big Changes

Huge changes are underway in the payments industry—with many more on the horizon. In this episode of Payments SmartCast, Jennifer West, AAP, AFPP, APRP, Nacha Senior Director, Payments Innovation Alliance, Education & Accreditation, Sharon Hallmark, AAP, APRP, Director, Payments Education at EPCOR, and Project Team Co-Lead, and John Brady, Chief Architect, Head of Engineering at BillGO, and Team Co-Lead discuss cryptocurrency, the impact of quantum computing on payments cryptography, and the resources the Alliance has to offer.
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Jun 10, 2025 • 22min

Navigating Instant Payments and Interoperability

In this episode of Payments SmartCast, Dave Scola, Chief Product Officer - US for Form3, and Mark Dixon, Senior Consultant for Nacha Consulting, explore key trends shaping the payments landscape today and in the future.The conversation covers the rise of instant payments, including top use cases, adoption challenges, and the importance of customer education. Scola and Dixon identify what it will take to make it a reality, the technical and regulatory barriers that still exist, and the innovations banks should be preparing for over the next few years to stay competitive and customer-centric.
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Jun 5, 2025 • 22min

Wrong Routing Numbers Mean Trouble for Payers and Payees

Join industry experts Ron Miller, Sr. Product Manager, Mehdi Gudarzi, Director of Market Planning, and Mark Dixon, Senior Consultant at Nacha, as they unveil crucial insights on payment processing. They emphasize the dire consequences of using outdated routing numbers, including heightened risks of transaction failures and compliance violations. Mark highlights NACHA rules while Mehdi discusses the challenges of stale data in today's fast-paced payment landscape. Ron advocates for keeping routing data current with daily updates for smoother operations.

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