The Double Your Production Podcast

Special guest Davis Smith, founder of the outdoor company Cotopaxi and an avid survivalist shares with us his experiences of how surviving in the wild and running a business is not all that different. He's sharing the 5 lessons he's learned in survival situations that prepared him to lead his team and business through various crises and challenges. You'll get exceptional insight as dental practices continue wading through unknown territory brought on by the challenges of the pandemic. In this episode, you'll learn: The one thing you cannot do whether you're in a survival situation or any other crisis How seeing his friend caught in a current taught him this important lesson What Davis did when he was surrounded by three sharks and how it applies to practice strategy What type of people to surround yourself with during challenging times How a rising tide and a satellite phone made him realize this valuable lesson Guest Bio Davis Smith grew up in Latin America and lived for several years in Ecuador. When he wasn't in school, Davis was exploring and camping in Cotopaxi National Park. It was here that he developed a lifelong reverence for the strong, hard-working people of the Andes. His time in Latin America also showed him the plight of those in abject poverty. Davis later moved to the United States, where he pursued advanced degrees in business and international studies. He started several successful e-commerce businesses, two of which took him to Brazil, where he lived from 2010 to 2013. Despite his success, he wanted to do more to make a difference in the world. For his next venture, he decided to merge his love of travel with a poverty-fighting business model. Each customer's purchase would give to those living in the world's poorest regions. He named the company Cotopaxi to represent the spirit of adventure, optimism, and determination that he'd experienced during his time in Ecuador.

Dr. John and Wendy collect data from thousands of practices every year and are able to identify the really successful practices and what they are doing differently. In this episode, they are digging into some common mistakes and blockages that can actually prevent practices from growing. Listen to this episode and learn how to step around these landmines so that you can have a bigger 2021 than you ever thought possible. In this episode, you'll learn: The one factor that disturbs teamwork and who the biggest culprit is What to avoid if you don't want to be an average doctor with an average practice One question doctors need to ask themselves to determine if they're a team player The 3 metrics the majority of doctors care about, and why they aren't good indicators of growth What metrics you should be measuring in your practice to determine success Why trying to maintain harmony in your team can sometimes have the opposite effect How to find your next rockstar hygienist, office manager, or associate (it's easier than you think)

In this episode, David Roux, CEO of Accelerated Dental Assisting Academy, sits down to talk with Dr. John about his struggle to find and hire team members. He wanted to hire people that were a good fit for his culture which led him to start ADAA. They're diving into how practice owners who are struggling with staffing issues can use ADAA to easily find their next talented team member. In this episode, you'll learn: How dentists can utilize their office after hours to make additional revenue. What to help dentists find a perfect team member for their culture. Why and how dentists should become known as an educational resource in their community. The process of turning your office after hours into a school to teach new dental assistants. Going from sorting through endless applications and resumes, to finding a great team member. Stop paying recruiters and job posting sites with this free program to hire dental assistants Guest Bio David joined Accelerated in May of 2015 where he hit the ground running and has been leading by example ever since. His passion for Accelerated Dental Assisting Academy has paved the way for the team, instructors, and students to be able to improve their lives through the world of Dental Assisting. He says it best himself, "I believe my mission in life is very clear; fear the Lord, lead my family, and mentor others to live a meaningful and productive life." If you're interested in hosting an ADAA school at your practice call David at (225) 933-4291 or david@adaa.us

Bert Triche, a hygiene coach, discusses with Dr. John & Wendy how to turn $600 to $6000 with hygiene. She talks about a common mistake that practice owners make that leaves them missing out on hundreds of thousands of dollars in the long run. She's also sharing a common scenario that occurs when doctors think about performance-based incentives for hygienists. In this episode, you'll learn: How one practice's hygienist was able to blow past their production goal of $180 per hour How to incentivize your team to give world-class patient care How practices are achieving 50- 60% increases in fluoride acceptance A huge mistake dentist makes after setting goals for their team How doctors can inadvertently give up $1 million dollars in retirement or lifestyle funds because of a decision made on how they feel Guest Bio Bert has over 32 years of experience in dentistry. She's a practicing hygienist and is currently coaching and training for The Team Training Institute. She's focused on increasing practice profitability and improving hygiene systems. Bert is a proven top producer in the field and has coached many hygienists to more productive hygiene days. She has worked in all aspects of the dental practice: hygienist, chairside assistant, front desk manager, treatment coordinator, marketing director, and office manager. She has a really unique delivery style which is quite entertaining and infused with her passion and enthusiasm for the profession. Bert has been a coach with The Team Training Institute for 2 years and currently lives in Reserve, LA just outside of New Orleans with her husband and 3 children.

In this episode, Dr. John and Wendy sit down with Chris Sands, owner of Pro-Fi 20/20 CPAs, an accounting, tax, and financial consulting firm for dental practices. In this episode, they discuss the common mistakes practice owners make when it comes to managing their dental practice finances. You'll learn how to be financially savvy as a dentist owner, what numbers you should be looking at, and what you need to do now to prepare for tax season. In this episode, you'll learn: The most financial mistakes dentists are making How dentists often incorrectly measure the financial success of their dental practice Why you shouldn't have your accountant prepare your financial statements Why many practices have such a high overhead cost (and what they can do to decrease it) What you need to know about 2020 taxes Why it's imperative to talk to a CPA right now if you took out a Payment Protection Loan (PPP). 3 strategies you can use to lower your tax bill Why you should get a CPA that focuses solely on dental practices Guest Bio Chris Sands focuses on counseling dental business owners as a result of his first-hand experience working in a dental practice. His goal is to help them grow and understand the importance of being fiscally responsible in their business. Chris helps educate doctors about the importance of having accurate business accounting records and a proactive relationship with their CPA to develop tax strategies for both business and personal finances. Chris is active in the dental industry where he regularly lectures at conferences, study clubs, professional association meetings, and workshops and publishes articles on business and finances in the dental industry. Visit https://profi2020.com/ to learn more

In this episode, Dr. John sits down with dentist Dr. Charles and his wife Sylvia Betts, owners of a dental practice in Decatur, AL. Like most dental practices, they were shut down for several weeks due to COVID-19, but are now busier than ever and are still getting new patients, even though they are a fee-for-service practice (a rare phenomenon these days). Dr. Charles and Sylvia share their journey during the pandemic, the challenges they've faced, and how they've pushed through and are doing better than ever. You'll learn: Why they hired 2 new staff members before they even opened back up again How they made the team (and patients) feel safe coming back to the office Why they double booked hygiene and how they were able to keep up with the wave of demand when they reopened What they started doing that was a massive turning point for their practice How they created a culture where their team solves the problems (not them) Strategies they are using now that the pent-up demand is starting to subside to keep their schedules full Guest Bio Dr. Charles Betts grew up mostly in Alabama. He is a husband, father, and grandfather who has been practicing dentistry in Decatur for 30 years. Sylvia began her career in health care and received her bachelor's degree in nursing education and management from Emory University in 1979. She has held nursing positions in several hospitals and home health agencies and now is the office manager at the practice. Sylvia is married to Dr. Betts. They have three children, two of whom are married, and three grandchildren.

We've heard a lot of frustration from the dental world about the latest WHO recommendation in the media. Practices are noticing cancellations, concerned patients, and sudden fall-out of appointment retention which is very concerning. In this episode, Dr. John and Wendy share the best tools and tactics to combat this WHO recommendation, calm the fears of patients, and continue to serve patients at the highest level.

In this episode, Wendy Briggs discusses the current crisis from both a practice and data standpoint with Curtis Marshall from Dental Intel. Together, they lay out strategies on how to move forward now and weather the storm that is coming. They discuss how to take advantage of this time and come out with some of your best production months yet, all while creating a higher level of patient care and attracting even more patients.

In this episode, Wendy Briggs and Dr. John Meis analyze case studies of offices that are implementing change and having tremendous success. You'll learn tips and tricks that will help you now while recovering from the COVID-19 pandemic as well as strategies that will continue to improve your patient care and practice production for years to come.

COVID-19 has many concerned about cash flow. In this episode of the Double Your Production Podcast, Wendy is interviewing an executive from the banking industry to ask questions regarding the best options for surviving the COVID cash flow crunch.