The Double Your Production Podcast

Scheduling is central to the financial success of a dental office. Without a great system for scheduling patients, the day can quickly fall apart with delays, patients getting upset, and the team turning on one another. In today's episode of The Double Your Production Podcast, Heather Driscoll is sharing her tips for building a productive, smooth schedule each and every day. Heather has spent her career managing and overseeing dental offices across the US. She owns her own group of practices and sees each day how small changes can create big improvements to performance. In the episode, you'll learn… How to handle missed appointments and last-minute cancellations How to avoid conflicts between clinical and front desk staff around scheduling What to do when members of the team become "schedule watchers" Scheduling pitfalls to avoid Why radios are key to making each day run more smoothly PLUS, Heather will be speaking on this topic at our upcoming Champions of Dentistry Summit in Austin, TX, so be sure to join us to get a deep dive into her best scheduling strategies. Click here to learn more and get tickets: https://www.theteamtraininginstitute.com/summit

If you're experiencing a profitability squeeze in your dental office, you're not alone. As costs continue to rise and reimbursements fall, dentists need to pay special attention to profitability in order to ensure the doors stay open for years to come. In this episode, Dr. John Meis and Wendy Briggs are sharing some tips on how to run a more profitable office. They're also discussing how expanding your menu of care and making some changes to your scheduling systems can drastically raise profits. At this year's Champions of Dentistry Summit in Austin, TX, we're diving deep on this topic. We'll be sharing systems for expanding treatment options, improving case acceptance, and transforming profitability. Tickets are available now for this 3-day conference. Don't miss it! Click here to learn more and register: https://www.theteamtraininginstitute.com/summit

Before a new patient reaches your office, before they even schedule an appointment, they do a search online to learn more about you. When they search, does your dental office make a good first impression? Do you show up toward the top of search results? Do you have positive reviews and a 4 or 5-star rating? If not, it's time to build a stronger online reputation. With over 1,600 reviews and a 4.9 rating for his own dental office, Dr. Len Tau learned that positive reviews were an enormous source of new patient growth for his practice. He now teaches dentists and teams how to improve their own online presence with smart marketing and social media strategies. In this episode of The Double Your Production Podcast, Dr. Tau is sharing his best tips for boosting reviews and attracting more new patients into your practice. We're also thrilled to announce that Dr. Tau will be joining us at our upcoming Summit in Austin, TX to talk about how to increase 5-star reviews and grow your practice. Learn more about the conference and get your tickets here: https://www.theteamtraininginstitute.com/summit

Most practice owners focus on 3 key numbers in their office: production, collections, and number of new patients. While these numbers are important to the success of the business, there's one crucial figure missing… profitability. If you're not paying attention to profitability, you will likely end up with cash flow issues, difficulties making payroll, and stress around paying bills. You could face challenges if you want to take out a loan or sell the business. Profits keep the lights on, so it's important to monitor the profitability of your dental office. In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are sharing their best advice for turning a profit each month. If practice profitability isn't where it should be, now is the time to address it. For help with profitability, schedule a call with our team (https://www.theteamtraininginstitute.com/book-a-call) Also, consider joining us at our upcoming Champions of Dentistry Summit in Austin, TX where our focus will be on quickly improving the profitability of your practice: https://www.theteamtraininginstitute.com/summit

The reliability of the phone system is a huge part of dental practice success. While many patients are able to schedule online or via text message, phones remain the most popular way to communicate with patients and their family members. If calls aren't being answered consistently enough or conversations don't flow smoothly, patient concerns can fall through the cracks leaving gaps in the schedule, unanswered questions, and missed opportunities to provide care. Today, Dr. John and Wendy are joined by Richard May of Mango to talk about how dental teams can make big improvements to their phone processes and better connect with patients. With some tech assistance, managing the phones becomes much easier and practices can prevent the frustration many patients experience when trying to get a hold of their dental office. For more information about Mango, visit: https://get.mangovoice.com/tti

Debates often bubble up on social media about dental hygiene. As wages continue to rise and challenges emerge, many practice owners are considering shortening appointments or shifting models to keep costs manageable. With hygiene-free and assisted hygiene models rising in popularity, Wendy Briggs sat down to share her thoughts on these models and shed light on how they are working in real practices. It's important to be sharply aware of the pros and cons of these models in order to protect the business, protect the patient experience, and set your office on a path to growth. If your hygiene department is overloaded or isn't running profitably, tune into this episode to hear Wendy's insights so you can make the right decisions for your office.

Do you need more new patients in your dental office? Are people in your community able to find you and learn more about your practice? And if you do need more patients, should you outsource your marketing or do it yourself? How do you ensure you're spending your advertising dollars wisely? Dr. John and Wendy sat down with Cassidy Dustin of Gargle to answer your questions about marketing and patient flow. Listen to today's episode to learn how to build a predictable, manageble stream of patients into your practice each month. Gargle is a preferred partner of The Team Training Institute. If you need help with marketing and patient flow, learn more about them here: https://www.gargle.com/

Rising dental hygiene wages and shrinking reimbursements are creating major challenges in dental offices. Many practice owners are asking themselves, "Is it even possible to be profitable with hygiene, or should I find ways to cut these losses?" With the right tools and training, dental hygiene can not only be profitable, it can be a thriving part of a dental office. We've seen it over and over again in practices across the US and Canada. Recently, Wendy Briggs hosted a call with practice owners to discuss these challenges in hygiene departments and make recommendations. In part two of this presentation, you'll get insights into how to provide comprehensive hygiene care to patients efficiently and profitably each day.

Did you know…? According to the ADA, dental assistant and hygienist vacancies have resulted in a 10% drop in dental practice capacity nationally. The ADA's Health Policy Institute also estimates that 1/3 of dental assistants and hygienists plan to retire within the next 5 years. Additionally, insurance reimbursements continue to fall and overhead continues to rise causing a financial squeeze in dentistry. In today's episode, we're sharing a recording of a recent call Wendy Briggs hosted with dental practice owners to talk through these dental hygiene challenges and her recommended solutions. In this recording, you'll get insights into how to run a hygiene department efficiently and profitably while providing comprehensive care.

How does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you know how to make improvements to your practice and empower your team to deliver the very best patient care. In today's episode, you'll learn how to create optimal patient flow in your office. Patient flow is crucial for a successful practice. It's important to have enough patients to sustain the business while also ensuring the team can deliver world-class care during every appointment. Today, you'll learn how to determine whether you need more new patients and strategies for filling the schedule. You'll also learn how to alleviate any capacity issues that may exist in your practice to allow you to provide comprehensive care to your patients. *In this episode, Wendy mentions that our quarterly Practice Growth Retreat is coming up October 18-19 in Denver, CO. At each retreat, we allow a select few guest practices to attend with complimentary guest pass. If you're interested in joining us, click here to learn more: https://theteamtraininginstitute.com/guest