No Vacancy The Podcast with Natalie Palmer

Hey hosts! This week we're chatting with Rachel Vigil of UpClose Marketing – a service you're going to be RUNNING to full force after you listen to this. UpClose Marketing helps hosts get FREE products in their listings... and there's no catch! Seriously!Rachel walks us through how she identified a gap in the market between brands wanting users to experience their products in a more hands-on way, and hosts who are always looking for better amenities to elevate the guest experience. And just like that, Rachel started UpClose Marketing. They do all the heavy lifting with negotiating these partnerships deals, and all you need to do as the host is receive and display your free products.Sign up for FREE products here.Rachel also shares about her personal investment journey in Big Bear and Hawaii, and she spills on which of her properties is more profitable!UpClose Marketing will be a sponsor at Level Up Your Listing Summit – less than 2 weeks away! We're down to our last few tickets so grab yours ASAP.See you in Phoenix, AZ, March 9-11th.Thank you to my sponsors!Lodgify - LinkReceive 20% off Lodgify’s most powerful plans with code NoVacancy20 at checkoutFido - LinkGet 1 month free with Fido!Proper - LinkVisit the link to claim your free risk assessment with Proper. Learn more about your ad choices. Visit megaphone.fm/adchoices

HOLY COW YOU GUYS, do I have a GREAT episode in store for you this week. I have long admired what Tori & Seth Bolt (the visionaries behind Bolt Farm Treehouse) have created, and I finally got to ask Tori the burning questions I've had about what it takes to build a brand this iconic – if you're not already following them, please run to their Instagram right now and do so.You know I love a guest who isn't afraid to share numbers, and boy, did Tori reveal it all...How much do their custom domes cost to build?How much did they pay for the land?How much do they charge per night for their tree houses?How much do they spend on marketing?! Hint. A LOT.What percentage of their bookings are direct? Spoiler, it's 100%.The best part about this conversation was the fact that this was just a small taste of the value Tori brings, because her & Seth are officially locked in as speakers for the 2025 LUYL Summit!P.S. We are nearly 80% SOLD OUT on tickets to Level Up Your Listing Summit! Grab your ticket here where you can meet and learn from the Bolts in person. See you in Phoenix, AZ, March 9-11th.Thank you to my sponsors!Lodgify - LinkReceive 20% off Lodgify’s most powerful plans with code NoVacancy20 at checkoutFido - LinkGet 1 month free with Fido!Proper - LinkVisit the link to claim your free risk assessment with Proper. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week I got to interview Justin Pera, CEO of Fido. Fido is a home service company that helps hosts make sure their properties are guest ready with: Bin-to-curb trash service Junk removal Home inspections Justin's founder story is so simple... it all started with a bad Airbnb experience that got him thinking, "this could've been done better". After that, he spent some time bouncing the idea around with friends, who doubted how big this could be. But here he is, years later, having proved them wrong!Not only will you learn how Fido can help you elevate your listings, but you'll also walk away inspired to think about how your next negative experience could be the life-changing moment that takes you from hobby host to CEO.Connect with Justin!P.S. Got your ticket to Level Up Your Listing Summit yet? Fido will be there, and we have some epic ideas in store for their booth! Grab your ticket here, and we'll see you in Phoenix, AZ, March 9-11th.Thank you to my sponsors!Lodgify - LinkReceive 20% off Lodgify’s most powerful plans with code NoVacancy20 at checkoutFido - LinkGet 1 month free with Fido!Proper - LinkVisit the link to claim your free risk assessment with Proper. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week I sit down with Kerri Gibson of Chalets Hygge. Kerri details for us every step she took between purchasing her first STR which was supposed to be a simple side hustle... to expanding to 10 listings, kicking off a major direct booking strategy and brand, and now purchasing her first boutique motel with her husband.It's rare to find someone so willing to outline every single step of their journey, but Kerri doesn't hold back a thing. This conversation was such a good refresher that the "overnight successes" you see online are anything but that. Kerri's impressive portfolio took years of sacrifice and hard work to build, and if you ask her, she's still always learning and has a ways to go!Thank you Lodgify for sponsoring this episode! Lodgify - LinkReceive 20% off Lodgify’s most powerful plans with code NoVacancy20 at checkoutGrab your LEVEL UP YOUR LISTING SUMMITMARCH 9-11th, PHOENIX, AZlevelupyourlistingsummit.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on No Vacancy I catch up with Avery Carl (check out the last time she was on the show in episode 74) on what her next moves are since we last talked about her portfolio of 250 doors!One thing I found so refreshing about Avery's perspective was her idea that she's "only buying vacation rentals that are meant to be vacation rentals". In a time where midterm rentals, corporate housing, insurance stays, and other rental strategies are more and more trendy, I appreciated Avery's unabashed view on the idea that she's in the STR asset class to be an STR host – not to keep pivoting to the next hot thing!Avery gets candid with us about a big failure with a recent property and how she lost money on the deal. And she also dishes out some real talk to the hosts who are considering selling right now.Be the first to read her newest book, "Smarter Short-Term Rentals" published with Bigger Pockets by pre-ordering it now here.Thank you to my sponsors!Lodgify - LinkReceive 20% off Lodgify’s most powerful plans with code NoVacancy20 at checkoutFido - LinkGet 1 month free with Fido!Proper - LinkMention No Vacancy to claim your free risk assessment with Proper.Grab your LEVEL UP YOUR LISTING SUMMIT before prices go up $100 on Feb 1st!MARCH 9-11th, PHOENIX, AZlevelupyourlistingsummit.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week I got to chat with Kristen & Michael of the famous Joshua Tree listing, the Seventh Ray House. You may have seen them on their YouTube channel, where they quickly in popularity after documenting every up and down rollercoaster moment of the property renovation, which they did themselves with no prior experience!Kristen & Michael share the behind the scenes of how time consuming it is the manage a YouTube channel full time, but also how rewarding it can be. They talk about the struggles of putting the whole journey out there, even the ugly parts and the failures… and how nervous they were to start uploading content in the first place. You can find their YouTube channel here and their Lodgify direct booking site here. LEVEL UP YOUR LISTING SUMMIT Presented by Wayfair ProfessionalMARCH 9-11th, PHOENIX, AZlevelupyourlistingsummit.comThank you to my sponsors!Receive 20% off Lodgify’s most powerful plans. Use code NoVacancy20 at checkout!Get 1 month free with Fido! Visit getfido.com/no-vacancy to sign up. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week I sit down with two LA hosts (and my dear friends) who have been on the ground since the moment the fires broke out last week. You'll remember Mercedes from episode 63 and Kaitlyn from episode 71.We sat down for a raw conversation about about The state of LA and the housing crisis Why STR and MTR hosts are so needed in times of crisis How hosts can help right now, and what victims need most Price gauging – and how you may accidentally be part of the problem and not even know it! What's next for LA in terms of rebuilding, housing needs, and the 2028 summer olympics. If you want to help, connect with Mercedes and Kaitlyn on Instagram ❤️LEVEL UP YOUR LISTING SUMMIT Presented by Wayfair ProfessionalMARCH 9-11th, PHOENIX, AZlevelupyourlistingsummit.comThank you to my sponsors!Receive 20% off Lodgify’s most powerful plans. Use code NoVacancy20 at checkout!Get 1 month free with Fido! Visit getfido.com/no-vacancy to sign up. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today on No Vacancy I had the pleasure of catching up with Brent Phillips, the founder of Milk & Honey Ranch. And dammit, this man makes me cry every single time. Today's episode falls on the 1 year anniversary of his wife Daniela's traumatic car accident that almost left her for dead. Listen to episode 94 from last year to hear part 1 of this story...Now, exactly 1 year later, Brent is here to fill us in on how he, his family, and his business navigated this last year. Spoiler alert, they had their most profitable year EVER ($1.5 million in gross revenue) while also having the most charitable year ever, with dozens of nights gifted to guests, free workshops held for autistic kids, and retreats for TBI survivors.You'll love this story, and you will need tissues. Don't say I didn't warn you.And lastly... WE HAVE TO TALK ABOUT LILY PHILLIPS (no relation to Brent LOL).Yes, that Lily Phillips – the OnlyFans model who slept with 101 guys in an Airbnb. Let's get into it.LEVEL UP YOUR LISTING SUMMITMARCH 9-11th, PHOENIX, AZlevelupyourlistingsummit.comBook a stay at Milk & Honey Ranch with code NATALIE10Thank you to my sponsors!Receive 20% off Lodgify’s most powerful plans. Use code NoVacancy20 at checkout!Connect:Show Notes | Start Your Airbnb InstagramPodcast Producer: Kelsey Tran | kelsey@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

*THE ENDING OF THIS EPISODE MAY NOT BE SAFE FOR KIDS*In this episode of No Vacancy I give you the cold, hard facts of why your cohosting business is still just a dream – and more importantly, I give you actual solutions to make your cohosting business a reality. Explore the Cohosting Site Templates here Download my FREE Cohosting Scripts Join the Cohosting Crash Course Purchase my Cohost Contract Join 300 hosts at the Level Up Your Listing Summit 2025!Our 3rd annual summit will be held in Phoenix, Arizona, March 9-11th.Thank you to my sponsors!Receive 20% off Lodgify’s most powerful plans. Use code NoVacancy20 at checkout!Connect:Show Notes | Start Your Airbnb InstagramPodcast Producer: Kelsey Tran | kelsey@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on No Vacancy I got to talk with Chantal Duame of Good Neighbor Realty. After renting out her basement on Airbnb, she realized how much power there was in real estate investing, and she became a licensed realtor herself. After a few years working under a broker, she saw how much more support investor-friendly agents needed from their brokers, and she set out to start her very own brokerage!Chantal's story is so inspiring, but beyond that, she lays out practical tips for what to look for in an agent, and how to make the entire purchase process as seamless as possible.Thank you to Lodgify for sponsoring this episode! Receive 20% off Lodgify’s most powerful plans with code NoVacancy20 at checkout! Learn more about your ad choices. Visit megaphone.fm/adchoices