BSCAI
BSCAI
The BSCAI podcast series, Contracting Conversations, will present new ideas, solutions, and tips for contract cleaning and facility services. Each episode will interview a different business owner, entrepreneur, industry leader, or subject-matter expert on relevant topics and current events. Topics in this series will cover the industry’s pandemic response, as well as industry dynamics impacting contractors, customer insights, company culture, business growth, leadership, professional development, and many more.
We look forward to sharing these thoughts and insights with you!
We look forward to sharing these thoughts and insights with you!
Episodes
Mentioned books
May 30, 2023 • 27min
Aspiring to Greatness: Discussing the Makings of an Effective CEO
On this episode of Contracting Conversations, Brett Gilliland, CEO and Founder of Elite Entrepreneurs, discusses what inspired him to start his own company, as well as the tenets of what differentiates a good CEO from a great CEO.
Feb 16, 2023 • 12min
Hustle and Grit: The Foundation of Building a Business
On the inaugural episode of season 5, BSCAI speaks with Justin Forsett, CEO and Founder of Hustle Clean and 2023 Executive Management Conference speaker about how perseverance serves as the cornerstone of entrepreneurship and why taking failure in stride contributes to a business's longevity.
Aug 24, 2022 • 27min
Improving the Customer Experience
On this episode of Contracting Conversations, BSCAI chats with Dan Gingiss, Customer Experience Coach and 2022 Contracting Success Keynote Speaker, about how focusing on customer experience can better overall business operations.
In this episode, you will hear:
-How Dan discovered his passion for marketing
-Common customer experience challenges
-Why focusing on customer experience is important
-A sneak preview of Dan's 2022 Contracting Success Keynote Session
Jul 20, 2022 • 17min
BSCAI CLEAN Awards Inspire Greatness
Hear from Kathleen Bands, CEO of My Cleaning Service, Inc., Jamie Henry, CEO of Beeline Support, and Paul Taylor, CEO of ESS Clean, Inc., as they discuss the positive impact of BSCAI's CLEAN Awards on BSC business owners and their employees.
May 19, 2022 • 21min
Executive Insights: Jim Harris, President of Janitronics Facility Services
On this exclusive Executive Insights episode of Contracting Conversations, Jim Harris, President of Janitronics Facility Services, discusses the future of the cleaning services industry, what makes a good leader, and more.
Apr 14, 2022 • 24min
A Legacy of Excellence
BSCAI sits down with Tim Murch, President and CEO of 4M Building Solutions to dive into his rich history of working in the building services industry, what it takes to build a cohesive team, and more.
Mar 24, 2022 • 26min
It Starts with Company Culture
On the second episode of season 4, BSCAI sits down with Brent Gleeson, former Navy SEAL and founder and CEO of Taking Point Leadership. Throughout the episode, Brent addresses his transition from being a Navy SEAL to starting his own business, the importance of building a strong company culture, and how BSC business owners can nurture leadership qualities within their teams. Brent will also be speaking at the Executive Management Conference in Louisville, Kentucky this April.
Mar 10, 2022 • 26min
Professional Wellbeing in a Humanized Workplace
On this episode of Contracting Conversations, Rachel Druckenmiller, keynote speaker and founder of Unmuted, discusses wellbeing in our professional lives, how business owners can improve employee engagement, and what it means to truly humanize a workplace.
Dec 6, 2021 • 15min
Lift as You Climb: Advocating for Diversity in the Custodial and Facilities Maintenance Industry
On the Contracting Conversations season 3 finale, Rachel Sanchez, CEO and Managing Partner, Prestige Maintenance USA, speaks to how she helped grow Prestige into one of the largest woman and family owned custodial and facilities maintenance companies in the nation, as well as how she advocates for women and diverse communities within the industry.
On this episode you will hear:
-How Rachel and her family built Prestige Maintenance USA from the ground up
-In what ways she is involved in the diverse supplier community
-How she advocates for women in the industry
-What she is most looking forward to as we head into 2022 and beyond
Oct 27, 2021 • 18min
Curating an Environment for Success
Hear from Jerry Flug, Executive Vice President and Owner of Davis Professional Services, as he discusses his methodology for promoting talent from within his organization and the benefits of paying it forward.
On this episode you will hear:
-How Jerry got his start in the cleaning services industry
-His methodology behind promoting from within
-How he pays it forward as an industry leader
-Why mentorship within the industry is important
