Down To Business

Continuing our series of interviews with some of this year’s finalists in the EY Entrepreneur of the Year Awards which reveals this year’s winners on November 23rd, we look at the issue of AI and its intersection with businesses.To discuss, Bobby is joined by Charles Cosgrave of Village Vets who is a finalist in the Established Category; Brian Fahey, CEO of My Compliance Office who is a finalist in the International category; and also by Denise Tormey, President and co-founder of PlanNet21 who was a finalist in 2015.

For many, glass is nothing more than the thing in your windows, but for an entire industry in Ireland, it is so much more. Art pieces made from glass are all over our cities, towns, and homes and so, Bobby wanted to understand that industry from some of the preeminent names in it.To do that, Bobby is joined by:Tom Watts, Head of Design at Design and Crafts Council IrelandElke Westen, Owner of Studio Elke WestenMichelle O'Donnell, Owner of Glasshammer Studios

Bobby is joined by Caroline Murphy of the HR Suite and Ken Murphy, the Former Director General of the Law Society, to discuss the business stories circling today.

Shane Cradock has almost three decades of executive coaching experience and has decided to pass some of that knowledge onto us here at Down to Business. His new book 'The Inner CEO' advocates for a new way of managing your mind to lift your mood, and self-belief and achieve your full potential. Shane joins Bobby to discuss.

Bobby does something quite different today and visits a comic shop in the heart of Dublin city to find out more about the world of superheroes and villains. Is it just a niche? Or bigger than we think?

In the evolving landscape of corporate responsibility, the push for sustainable business practices has led to a notable trend: B Corp certification. Pioneered by the non-profit B Labs, this accreditation requires companies to meet rigorous standards in social and environmental performance, accountability, and transparency.Joining Mandy Johnston are two trailblazers who have taken their companies through the B Corp journey: Aoife McNamara, Founder of the ‘Aoife McNamara’ clothing brand and Jane McDaid, the Founder of Thinkhouse.

Sitting in the Executive Chair this week is Brid O’Connell, the CEO of Guaranteed Irish.

Meet Conor Kelly, the innovative Irish entrepreneur who's turning heads in the world of artificial intelligence. Nominated for the 'Young AI Role Model Award' at the AI Ireland Awards, Conor is gearing up to launch 'Taxbot' – an AI designed to navigate the complex waters of Irish tax law. With capabilities that allegedly outshine 90% of human accountants on the Chartered Tax Exams, 'Taxbot' promises to be a game-changer for Irish businesses.

Ireland, with its rich tapestry of creativity, boasts over 30 art galleries that curate an impressive array of artistic expression from both local and international artists. Despite the complexities of funding, fierce competition, and intricate red tape, these cultural havens have not just survived but thrived, as evidenced by the nearly 800,000 visitors to the national gallery last year alone. What's the secret to their success?To find out more about the industry, Mandy is joined by Mary McCarthy, Director of the Crawford Art Gallery, Dr. Caroline Campbell, Director of the National Gallery of Ireland, and Gerard Gormley, Director of Gormley's Fine Art.

Despite high aspirations to delight customers, many companies falter at the execution stage, leaving a gap between grand plans and customer realities. Steven has spent over a decade conversing with CX professionals and has a wealth of insights on why companies struggle to shine in customer service. His new management book serves as a guide to embedding a genuine Customer Culture within your organisation, offering practical tools and revealing how minor alterations can lead to significant outcomes.This week Mandy Johnston talks to Steven about his new book.