Work 20XX with Jeff Frick

On July 13, The McKinsey Global Institute (MGI) released the 'Empty Spaces and Hybrid Places: The Pandemic's Lasting Impact on Real Estate' - report Sixty-four pages focused on 'superstar' cities in the US, Asia, and Europe, and the long term impacts from Covid on the commercial real estate market with a focus on office, Welcome to the kick-off of Season 3 of Work 20XX with McKinsey's Phil Kirschner, where we dive into the report, and a broader discussion on the best practices necessary to enable your organization to thrive in the face of this the workplace revolution Thanks again Phil. Empty Spaces and Hybrid Places: The Pandemics' lasting impact on Real Estate, Authors: Jan Mischke, Ryan Luby, Brian Vickery, Jonathan Woetzel, Olivia White, Aditya Sanghvi, Jinnie Rhee, Anna Fu, Rob Palter, André Dua, Sven Smit, Editor: Benjamin Plotinsky, McKinsey Global Institute, 2023-July-13 https://www.mckinsey.com/mgi/our-research/empty-spaces-and-hybrid-places —----------------------------------------------------------------------- Disclaimer and Discloser All products, product names, companies, logos, names, brands, service names, trademarks, registered trademarks, and registered trademarks (collectively, *identifiers) are the property of their respective owners. All *identifiers used are for identification purposes only. Use of these *identifiers does not imply endorsement. Other trademarks are trade names that may be used in this document to refer to either the entities claiming the marks and/or names of their products and are the property of their respective owners. We disclaim proprietary interest in the marks and names of others. No representation is made or warranty given as to their content. The user assumes all risks of use. © Copyright 2023 Menlo Creek Media, LLC, All Rights Reserved

Julie Whelan and the research team at CBRE have published the latest edition of the US Office Occupier Sentiment Survey to share insights into the current state of the office market. There have been significant changes since our last conversation, coming out of the pandemic in the summer of 20222. Organizations have become more declarative in setting and communicating policies regarding the number of days employees are expected to be present in the office. Directions, recommendations, or mandates, even those with an 'office first' approach do not expect teams to come in five days a week. When it comes to the health of office buildings, the age-old rule of "location, location, location" still applies. Mixed-use submarkets that host a variety of business and residential profiles, as well as multiple economic drivers, tend to be more attractive, and active, with less crime. Office buildings located in these healthier communities are doing better than those in less vibrant submarkets, like overly office-dense central business districts. Julie and I delve into the implications for office, commercial real estate, and facilities professionals, while also highlighting ways to enhance the effectiveness of those responsible for driving business outcomes. Thanks again Julie. CBRE Spring 2023 US Office Occupier Sentiment Survey - https://www.cbre.com/insights/reports... ----- Disclaimer and Discloser All products, product names, companies, logos, names, brands, service names, trademarks, registered trademarks, and registered trademarks (collectively, *identifiers) are the property of their respective owners. All *identifiers used are for identification purposes only. Use of these *identifiers does not imply endorsement. Other trademarks are trade names that may be used in this document to refer to either the entities claiming the marks and/or names of their products and are the property of their respective owners. We disclaim proprietary interest in the marks and names of others. No representation is made or warranty given as to their content. The user assumes all risks of use. © Copyright 2023 Menlo Creek Media, LLC, All Rights Reserved

Brian Elliott literally 'wrote the book' on the future of work with his fellow authors and Future Forum co-founders, Sheela Subramanian and Helen Kupp. 'How The Future Works.'. At Future Forum, Brian and team got beyond the assumptions, and surveyed 10,000 people, every quarter to get the data. What are the secrets to building culture, connection, driving innovation, and effectiveness, in the ever-evolving world of work? Culture, Innovation, and Productivity, that s what people question the most in my workplace, future of work, hybrid, remote, digital-first........ conversations. So we jumped right into it, and Brian shares some of the lessons learned, a level deeper into connections, behaviors, communications, effective, management principles, meetings as more, with actionable insight that everyone can use to improve the work experience, regardless of where you plug in your laptop of recharge your phone. Digital-first, agency, flexibility, psychological safety, all built on intentional behaviors, 1:1 communication, documentation-first, and repeated communication on the mission, the why, and each person's role in delivering against the mission (see Janitor, JFK, & Apollo Moon Mission story). Living the values in words, actions, and decisions. Pushing decision-making down as far as possible, including the establishment of norms at the team level. What a treat to sit down with one of the top leaders in the industry, built on the back of amazing first-person survey data, the Future Forum partnership, and experience at Slack, Google, and BCG, key and leading players in the digitization of work and workplace. Thanks again, Brain. YouTube - Click Here Episode Site with Transcript and Show notes - Click Here ---- Disclaimer and Discloser All products, product names, companies, logos, names, brands, service names, trademarks, registered trademarks, and registered trademarks (collectively, *identifiers) are the property of their respective owners. All *identifiers used are for identification purposes only. Use of these *identifiers does not imply endorsement. Other trademarks are trade names that may be used in this document to refer to either the entities claiming the marks and/or names of their products and are the property of their respective owners. We disclaim proprietary interest in the marks and names of others. No representation is made or warranty given as to their content. The user assumes all risks of use. © Copyright 2023 Menlo Creek Media, LLC, All Rights Reserved

Andreas Hoffbauer, Founder & Director of Atelier Kultur has built a business helping organizations leverage organizational sociology best practices to build better networks in and around their organizations, to increase the discovery and dissemination of knowledge, reinforce and grow culture, and thrive in these increasingly dynamic times. Networks, and networking, be they physical or digital, face-to-face, via digital work platforms like Slack, Teams, or Webex, or external platforms like LinkedIn, or any number of professional associations, networks provide the ties that bind, and can be the path to new knowledge, information, and potentially cutting edge thought, design, and insights to provide new axes of competitive advantage. Especially in fast-moving industries like technology and media. And since every company's evolving into a technology company, the applicability of Andreas' lessons reach far and wide. Weak ties, strong ties. Internal groups, and cross-functional connectors, information flows up and down and horizontal to the chain of command, direct connects and indirect relationships, we covered it all in this extended conversation. We even got into the Ship of Theseus aka Theseus' paradox. I'm sure you'll enjoy this conversation with Andreas as much as I did. Work 20XX Episode Page for show notes, transcript, etc. YouTube - https://youtu.be/n3kOAh61HfA

Time for Episode 13, and not knowing the level of superstition with my guests, going solo for episode 13. A quick update on some of the lessons learned through the first 12 episodes, and making a slight course correction as we work through season 2. Also reviewing lessons learned through the first twelve episodes including async, communication, office, meetings, learning, career, hybrid, remote, 1:1s, trust, agency and more. YouTube - Click Here

Kate Lister, President of Global Workplace Analytics, shares research on telecommuting and the Mount Rushmore of remote-work issues: productivity, culture, innovation, and employee engagement. They also discuss benefits of remote work, challenges for mid-managers, activity-based workspaces, demographic trends, the future of work with chat GPT, importance of culture and leadership, and the interconnection between profits, people, and the planet.

Dave Cairns, SVP Office Leasing for CBRE Canada, leasing office space to some of the largest companies with a presence in Toronto, squeezed eight years of traditional office time between a very unconventional post-college career in poker, and more recently, embarking on a 'digital home-ad' life while taking a leadership position on commercial real estate transformation, and becoming a prolific publisher on LinkedIn. I am so excited to share this episode with you. East of the Eastern time zone, in the Gulf of St Lawrence, lies Prince Edward Island (PIE), just off New Brunswick and Nova Scotia, in the Atlantic time zone. This where Dave Cairns and family relocated. As he explains, "my wife and I moved to an unconventional place because of a pandemic set of learnings," a place they were considering a vacation home, they would now move full time to raise a family and embrace the life of digital home-ads. Dave inhabited a digital world long before covid, online poker. And it was in this world, that he developed his very unique perspective on the strengths of community, engagement, relationships, and transactions that do happen digitally, the positive impact growth in digital worlds has on corresponding physical worlds, and finally, the difficulty many non-digital natives are having during this time of transition. My conversation with Dave Cairns Don't Gamble 1-800 Gamblers Anonymous Hotlines https://www.gamblersanonymous.org/ga/hotlines Gamblers Anonymous, International Service Office, 1306 Monte Vista Avenue, Suite 5, Upland, CA 91786, Phone (909) 931-9056 Episode Page on Work 20XX - Dave Cairns: Arbitrage, Asset Class, Asynchronous, As-A-Service | Work 20XX #11 - Work 20XX Watch on YouTube - Dave Cairns: Arbitrage, Asset Class, Asynchronous, As-A-Service | Work 20XX #11 - YouTube Disclaimer and Discloser All products, product names, companies, logos, names, brands, service names, trademarks, registered trademarks, and registered trademarks (collectively, *identifiers) are the property of their respective owners. All *identifiers used are for identification purposes only. Use of these *identifiers does not imply endorsement. Other trademarks are trade names that may be used in this document to refer to either the entities claiming the marks and/or names of their products and are the property of their respective owners. We disclaim proprietary interest in the marks and names of others. No representation is made or warranty given as to their content. The user assumes all risks of use. © Copyright 2023 Menlo Creek Media, LLC, All Rights Reserved

Tyler Sellhorn runs remote for Polygon Labs, a blockchain development platform with 500 employees distributed all around the world. Less than 4 years ago, he was teaching high school algebra for the Fort Wayne Community school district, in Fort Wayne, Indiana, the 140th largest metro area in the US, not necessarily known for its bustling blockchain sector. Welcome to Work20XX, a show focused on the transitioning world of work, where we bring you the best minds in the business to provide insight, direction, and specific actions that leaders, line managers, and individual contributors can use as we experiment our way forward. I started the process with Tyler with every intention to deep dive into remote team management best practices, leveraging Tyler's day job, and Podcast where he's hosted the biggest names in the workplace. And yet, I find his career pivot to be even more compelling, and something more broadly applicable to an audience far larger than those focused on remote work, including those laid off in the past, and those still to come. How do people, transition to industries, that didn't even exist when they finished our formal school? Thousands of people are getting laid off, automation will remove many jobs, many of which are crap, but still. The good news is there are so many avenues to find a match for your current aptitude, applied to a new field, with some learning of the vocabulary, norms, community, discussions, hot button issues, voices, etc. And this is accessible online. Whether that be getting a certification for in demand cloud or data skills, or becoming a remote work expert as Tyler did, the resources are available, the information is available, and the community is available, you just have to pick which community fits your objectives. Tyler transitioned from High School Teacher to Customer Success for a software company, then Remote and Ops for a blockchain development platform, picking up hosting the 'We Work Remotely" podcast along the way. As Meg Bear likes to say, the secret to re-skilling is doing. What Tyler shows is all, is that the resources are there, listen to the experts, read the posts, and take the certification. The open-source ethos, layered on vast libraries of information, has changed the way we continue to learn, both for fun, professional development, and the more frequent than comfortable career pivot. My conversation with Tyler Sellhorn YouTube - Click Here

Tracy Hawkins, former VP, Head of Real Estate & Work Transformation, Twitter was well into the hybrid / remote work transformation before Covid thrust the concept on the rest of us. Moving from the London and Dublin offices to Twitter Headquarters in Downtown San Francisco, she and her team had already expanded their thinking from a purely real-estate-centric focus on leases and occupancy, to how they could use the tools at hand to build and support the broader employee experience, culture development, and taking a more human-centric, activity based approach to how her team could enable Tweeps to do their best work, regardless of location. Covid certainly accelerated this, and Tracy's team formally moved from the finance team to the people train in 2020. Tracy has executive support as she and team focused on the details, everything from formally institutionalizing, training, and promoting behaviors, norms or 'etiquettes' around asynchronous communication, fewer meetings, no-meeting Fridays, Perching, and more. Compete with Senior executive support and modeling of desired behaviors. As for space, the goal was choice, giving people a variety of environments to choose from, when they want to come in to accomplish something, be it heavily eam collaborative work, culture building and team bonding, or isolated focus work, Tracy and the team focused on providing options. Welcome to Work20XX, a show focused on the transitioning world of work, where we bring you the best minds in the business to provide insight, direction, and specific actions that leaders, line managers, and individual contributors can use as we experiment our way forward. In this far-ranging conversation, we cover these topics and more including the role of data, and a number of no-cost ways you can begin to better support all the people in the organization. Without further delay, a conversation with Tracy Hawkins Work 20XX Episode Page with links, references, and transcript - Tracy Hawkins: Talent, Twitter, People and Perching | Work 20XX #09 - Work 20XX YouTube - Click Here

Shared pain builds camaraderie and strengthens ties as we rally around a cause. Workplace professionals grabbed internet megaphones and started sharing best practices almost immediately in the spring of 2020 as the digitization of work took a step-function leap forward. This open-source ethos of sharing continues today because as much as we have over two years of experience, the future is still undefined. A learning mindset and all that implies, has never been more important. Welcome to Work20XX, a show focused on work, and the future of work, where we bring you the professionals to provide insight, direction, and specifics actions leaders, line managers, and individual contributors can use to navigate these sometimes choppy waters. Maribel Lopez, Founder and Principal Analyst, at Lopez Research, has been doing her part on this path of discovery. Maribel has been working in 'technology enablement' her entire career, founding Lopez Research in 2008. In this far-ranging conversation, we discuss how organizations are completely rethinking the importance of and prioritization of well-being as an objective which digital workplace systems weren't originally built to do. Now that all devices are connected and data is at our fingertips (literally), the digital work experience is about thoughtful, contextual, and intelligent applications, doing the right things, at the right time, with the right information. Just because you can, doesn't mean you should (cough, 'surveillance'). I was excited to get Maribel's take on the entire spectrum of inputs impacted by the term-soon-to-be-dropped 'future of work.' It's just 'work', the future is unknown. The digitation of work has reshaped the data conversation, shifting the focus from 'can we get data' to 'we have super granular data, now what? What's proper, what's really valuable, and what moves us toward desired objectives?' The ubiquity of data, especially coming from employee surveillance systems and activity trackers, makes the use of that data and its impact on culture and productivity part of the digital workplace calculus. Just because we can, doesn't mean we should. We covered the benefits of asynchronous communications and some meeting best practices. Offices are moving from connected spaces to intelligent, smart assets, adding additional layers of context nuance to the data. Managers need assistance and training in managing their teams and working products in a hybrid world. Flexibility, in time and place, is a high-value component of DE&I initiatives. And finally, in our technology-obsessed connected world, the skill, practice, and art of communication have never been more important. Without further delay, a conversation with Maribel Lopez.