Car Dealership Guy Podcast

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more! This episode is brought to you by:CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformPrivate Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/Warrcloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:03:00) - Jim’s background and career(00:09:54) - Surviving a 7-year feedback loop(00:13:52) - What does the future of service at dealerships look like?(00:17:22) - What happens behind the scenes with manufacturers and dealer relationships?(00:19:38) - What are the key metrics are service members incentivized to hit?(00:22:59) - Do you measure customer experience impacts?(00:24:56) - What are the biggest opportunities for service providers?(00:27:05) - Who are the models of service providers in America?(00:31:25) - How are you able to attract dealers to Warrcloud?(00:34:04) - What is the most surprising thing you’ve learned about this journey?Check out Warrcloud here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode I'm speaking with Andrew DiFeo, Managing Partner at Hyundai of St. Augustine where we discuss: Can Hyundai challenge Toyota? Why he left $8M on the table during Covid, Building a Florida dealership for $17M, How he's selling cars on Amazon and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.IInterested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:48) - Andrew’s background and career(00:05:29) - How big is the group today?(00:07:26) - What’s the background on your new store?(00:17:05) - How are you benefitting from the manufacturer given you’re operating out of a dealership like this?(00:20:10) - Being in the car business vs. the relationship business(00:29:25) - Is there a future where Hyundai challenges Toyota for market share?(00:33:27) - How are your store’s profits split?(00:39:28) - What are you seeing in the market today in regard to technology for auto retail?(00:44:35) - Should more dealers be involved with VC and investing?(00:46:44) - The Amazon-Hyundai announcement(00:53:35) - What do you see for the future of your group?Check out the Hyundai of St. Augustine here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Scott Gunnell, President of JM&A Group where we discuss: AI regulation coming for the car business, The future of the Finance Manager, negative equity entering back into the market, and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Widewail - If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:44) - Scott’s background and career(00:11:22) - What is JM&A Group?(00:13:36) - What are you seeing in terms of dealership financing?(00:16:26) - Why are F&I Managers necessary?(00:20:16) - How are you meeting the needs of the modern customer?(00:22:12) - Is there friction behind the scenes with managers and F&I?(00:25:02) - What margins are you seeing across the board?(00:30:13) - Are you seeing any changes in consumer preferences?(00:36:18) - Where are we on the AI hype curve?(00:40:21) - What are you seeing in the market right now?(00:42:11) - Are dealerships risking the loyalty of the service customer?(00:44:53) - Is there anything keeping you up at night?Check out JM&A Group here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Biggest "Sleeper" brand in automotive Selling dealerships for $100M+, most improving automakers, was the F-150 Lightning a flop? and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/jobsInterested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:02) - The family aspect of the auto industry(00:14:14) - Alan’s background(00:07:46) - Why is the entrepreneur so important to the local dealership model?(00:18:06) - What are you seeing in terms of opportunities for employees?(00:23:33) - What are you seeing in the market?(00:30:38) - What’s happening with Nissan right now?(00:37:26) - What are your thoughts on folks who believe the dealership model is going away?(00:42:53) - What brands are performing best right now?(00:53:16) - Thoughts on Ford(01:00:55) - Do you foresee China coming to the States?(01:06:26) - What’s next for our industry?Check out Haig Partners here - https://haigpartners.com/Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode of the Car Dealership Guy Podcast, I'm speaking with Julie Herrera, President of IDEA Auto Group where we discuss her journey from broke to millionaire Toyota Dealer, How she's able to sell 1,200 cars on a slow month, what it's like to be a trailblazer as a female dealer principal, and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformCar Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:01:58) - Julie’s background and career(00:09:00) - What it was like being a woman in auto sales back in the 90’s(00:11:37) - Becoming a GM(00:15:24) - How do you actually open a dealership?(00:21:20) - What are you doing today that’s ahead of the curve?(00:24:52) - Advice for aspiring dealer principals(00:28:43) - Saying the quiet part out loud(00:31:04) - Does doing what you do come at the expense of family?(00:34:20) - What are you seeing in the market today?(00:36:55) - What's your outlook for the remainder of 2024?(00:40:07) - How did you come up with the branding for your dealership?(00:42:47) - What’s your personal mission for the industry?(00:45:42) - What’s next for you?Check out IDEA Auto Group here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alex Rouse, VP, GM Auto at Upstart where we discuss: If AI can fix the broken credit system, Is 40% of US overpaying for their car loans, Racing in the grueling 24 hours of Le Mans, The CEO secrets learned from Jeff Bezos.This episode of the Car Dealership Guy Podcast is brought to you by:Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:01:52) - Alex’s involvement in Le Mans(00:06:03) - Alex’s career as a founder and at Amazon(00:12:00) - Why did you join Upstart?(00:15:58) - Where are you seeing the most inefficiency with lending?(00:19:51) - Where is the ‘sweet spot’ with respect to lenders as we look out over the next year?(00:22:06) - The E-start coalition (00:24:35) - What are you doing on the digital retailing front?(00:27:35) - What dealer challenges are you seeing right now?(00:30:13) - What does success look like for you over the next 5 years?Check out Upstart here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Ron Andrews, VP of Business Development at Cars Commerce, discusses the disruption of digital advertising, his $1B dealership marketing playbook, and unlocking the secrets of a car shopper's mind. Topics include ideal channel mix for dealerships, the 'always on' customer, and the evolving market landscape.

I am so excited to announce that today is the first-ever episode of my new monthly show: The Car Dealership Guy Market Update—Brought to you by Edmunds.A panel-style, monthly discussion with automotive industry experts and dealers about where our car market is today—and where it may be headed.Think of this as a forum for auto insiders to share everything from macroeconomic trends to ground-level dealership insights, all with a simple goal:To make you smarter and more informed about the car market and economy, in under an hour.Let's get into it!Today, im speaking with Jessica Caldwell, Head of Insights at Edmunds, and Kevin Frye, eCommerce Director of Jeff Wyler Automotive Group.This episode is brought to you by:Edmunds - Premier by Edmunds connects dealers with in-market shoppers when, where, and how they want to connect. New dealers — Get 50% off for 90 days when you sign up at edmunds.com/CDGCar Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:11) - Introducing Kevin and Jessica(00:03:33) - The state of the market(00:05:07) - Price trends(00:09:22) - Auto financing(00:11:09) - Leasing(00:18:31) - Acquiring inventory(00:20:43) - The affordability issue in new cars(00:27:55) - Shopper behavior(00:29:20) - Sales volumes(00:33:49) - Brand performances(00:39:40) - Evs(00:41:07) - Dealer growth strategies(00:42:26) - Outlook for the next 90 daysCheck out Edmunds and get 50% off your first 90 days here!Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode, I'm speaking with Geoff Pohanka, Dealer and Former NADA Chairman where we discuss his involvement in the fight against FTC overreach, the $35B potential cost of the CARS rule, buying a Tesla to experience Direct-to-consumer firsthand, when will Chinese cars come to America and much more.This episode is brought to you by:Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ AutoHaulerExchange.comCDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformCar Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:21) - Life after NADA(00:03:07) - The Pohanka family business (00:06:34) - Did you want to be a dealer?(00:11:24) - What have you done to excel and grow your brand?(00:14:23) - What does your role look like today?(00:20:59) - The CARS Rule(00:34:58) - What does Tesla do that is superior to the dealership model?(00:38:46) - The EV future(00:44:56) - Thoughts on China(00:48:25) - What brands are you bullish on?(00:53:22) - Will we have more or fewer dealers in 10 years?Check out Pohanka Automotive Group here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode, I'm speaking with RussFlipsWhips, the world's most famous car salesman, where we discuss his rise in car sales Tiktok, gaining 700,000 followers and 60 million monthly views, what it's like to juggle a full-time job in car sales and content creation, can anyone make a career out of social media, his big announcement with the Car Dealership Guy and much more...This episode is brought to you by:Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:18) - Selling cars as an 18-year old(00:13:27) - What were your aspirations?(00:15:44) - How did you get into content creation?(00:19:57) - Growth inflection points(00:22:44) - Coming up with video ideas(00:24:29) - Who’s your audience?(00:25:21) - Does your content have a significant impact on your customers coming in?(00:26:43) - What does your management think about all this?(00:28:19) - Balancing selling cars and being a full-time influencer(00:31:37) - How much do you make selling cars and the media side? (00:33:29) - Can people replicate what you’ve been able to achieve?(00:41:05) - Joining the CDG creator network(00:46:02) - How do you see your brand evolving?Check out ALL of Russ' content here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.