

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Eptura™
The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible "friction-free" workplace experiences that fuel employee productivity, tech innovation and optimal space utilization, today, and tomorrow. Tune in now!
Episodes
Mentioned books

Apr 30, 2019 • 18min
Ep. 55: FM Connectivity and the Rise of Mobile Technology in Building Operations | Steve Smith - Arvest Bank
Steve Smith, CFM, CFMJ, MFE, DCEP is Director of Physical IT Network at Arvest Bank in Arkansas where he serves in the critical role of managing systems operations for data center and home office facilities. Mike Petrusky asked Steve about trends in FM technology when they met in "Podcast Central" at NFMT 2019 in Baltimore. Steve and Mike agree that personal and professional development are essential for leaders and they share insights and inspiration based on the humility and gratitude they both have found in our facility management community. Steve discusses his views on the trends of connectivity and the rise of mobile technology and handheld devices in the workplace today. Mike believes that a strong foundation of operations is needed before we can create an environment where people can succeed and Steve concurs by recognizing that retention of employees is now part of the FM role. Mike and Steve also find time to explore authentic country music with this week's edition of "Willie Nelson podcast karaoke"! Connect with Steve on LinkedIn: https://www.linkedin.com/in/steve-smith-cfm-cfmj-mfe-dcep-68a6106/ REGISTER for the Next iOFFICE Webinar - "HR & IT - YOUR NEW BEST FRIENDS: The Rise of a New Role for Facility Managers": https://www.iofficecorp.com/live-webinar-new-best-friends REGISTER for the IFMA MSP Chapter Meeting - "HR & IT - YOUR NEW BEST FRIENDS": http://msp-ifma.org/event/may-1-chapter-meeting/?instance_id=423 Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Apr 23, 2019 • 21min
Ep. 54: NFMT 2019 Conference, FM Customer Service, and the ProFM Credential Program | Stormy Friday & Stan Mitchell
Stormy Friday is President of The Friday Group, an internationally recognized woman-owned facilities management consulting firm that generates customized solutions and strategies to current business issues and challenges. Stan Mitchell is CEO of Key Facilities Management International, the UK's longest-established Facilities Management business and a globally-recognized FM pioneer. Mike Petrusky asks Stormy and Stan about how FM professionals can keep pace with the fast-changing world of the built environment where technology is having such a significant impact. They agree that we must all commit to being lifelong learners and continuing education at events like the NFMT 2019 Conference is essential. Stan and Stormy both played a role on the commission that helped to develop the ProFM, a training and credentialing program built to celebrate the diversity and growing roles of facility management. With a focus on asset management, risk management, business management, and operations and maintenance, ProFM is designed to prepare FMs for the future workplace. Stormy and Stan have been long-time leaders in FM standardization, collaboration, and communication, and they believe that customer service is the key when creating an environment where people can thrive. Connect with Stormy on LinkedIn: https://www.linkedin.com/in/stormy-friday-93351b12/ Connect with Stan on LinkedIn: https://www.linkedin.com/in/stan-mitchell/ Learn more the ProFM Credential Program: https://www.profmi.org/ REGISTER for the Next iOFFICE Webinar - "HR & IT - YOUR NEW BEST FRIENDS: The Rise of a New Role for Facility Managers": https://www.iofficecorp.com/live-webinar-new-best-friends REGISTER for the IFMA MSP Chapter Meeting - "HR & IT - YOUR NEW BEST FRIENDS": http://msp-ifma.org/event/may-1-chapter-meeting/?instance_id=423 Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Apr 16, 2019 • 21min
Ep. 53: Facility Management Strategies Impacting the People in the Workplace | Chris Walinski, CEA - Munich Reinsurance America
Christopher Walinski, CEA is Building Operations Manager at Munich Reinsurance America in Princeton, NJ, where he leads the team that oversees construction, maintenance, and sustainability. Mike Petrusky spoke with Chris live from "Podcast Central" in the Expo Hall at NFMT 2019 in Baltimore where they both had recently delivered educational sessions for the facility management community. Chris shares research about the science behind workspace design strategies and he believes that FMs have the opportunity and responsibility to make people comfortable and productive. When considering the complete lifecycle of a building, Chris says that 90% of costs are related to the people occupying the facility and therefore FMs must have a holistic view of the workplace and implement strategies that improve the value of every person working in the built environment. Since both Chris and Mike have roots in the great state of New Jersey, it's not surprising that their discussion would lead to an episode of "Bruce Springsteen Podcast Karaoke"! Connect with Chris on LinkedIn: https://www.linkedin.com/in/chriswalinski/ Learn more about Munich Reinsurance America: https://www.munichre.com/us/property-casualty/home/index.html REGISTER for the Next iOFFICE Webinar - "HR & IT - YOUR NEW BEST FRIENDS: The Rise of a New Role for Facility Managers": https://www.iofficecorp.com/live-webinar-new-best-friends Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Apr 9, 2019 • 19min
Ep. 52: Workplace Strategy & Inspiration from a Young CRE Professional | Cristina Herrera - Ted Moudis Associates
Cristina Herrera is Director of Change Management at Ted Moudis Associates in New York City where she leverages her understanding of human beings to deliver workplace strategy and change management services that help make a difference in people's lives. Mike Petrusky asks Cristina to share her inspirational story about how she came to the U.S. from Australia at a young age with a passion for encouraging others. She recognizes that by first building relationships and trust while understanding the wants and needs of others, we can use that insight to help people achieve success in the workplace. Cris believes that design is as tool that not only supports the overall business goals of a company, but can impact recruitment and retention if our workplaces reflect the values and mission of our organizations. Mike and Cris talk about technology and offer inspirational advice for listeners while they also invite us to join them at "Club Podcast Karaoke" with some 90's dance music! Connect with Cris on LinkedIn: https://www.linkedin.com/in/misscristinaherrera/ Learn more about Ted Moudis Associates: https://www.tedmoudis.com/ Read Cristina's article at Work Design Magazine: https://workdesign.com/2019/03/why-measuring-the-human-condition-results-in-better-space-design/? REGISTER for the Next iOFFICE Webinar - "Who Will Take the Lead? LIVE from IFMA's Facility Fusion": https://www.iofficecorp.com/webinar-take-the-lead-podcast REGISTER for IFMA's Facility Fusion in Atlanta: https://facilityfusion.ifma.org/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Apr 2, 2019 • 23min
Ep. 51: Powering the Changing Workplace with Flexibility | Michelle Fritsche of Regeneron & Dan Castner of BAM Architecture Studio
Michelle Fritsche is Director, Workplace Strategy & Planning at Regeneron Pharmaceuticals, Inc. and Daniel Castner is Principal at BAM Architecture Studio. In March 2019, Mike Petrusky joined Michelle and Dan to broadcast a webinar live from Hudson Loft in Irvington, NY, during a joint IFMA Chapter event with members from both IFMA Westchester County - Hudson Valley Chapter and IFMA NYC. The webinar was a presentation called "Powering the Changing Workplace with Flexibility" during which Michelle and Dan talked about the dynamic workplace and design strategies that Regeneron Pharmaceuticals has used to enable its rapid growth over the past decade. For your condensed listening pleasure, here is an edit of the conversation that will help you to be a workplace innovator in your organization! Connect with Michelle on LinkedIn: https://www.linkedin.com/in/michellefritsche/ Connect with Dan on LinkedIn: https://www.linkedin.com/in/danielcastner/ Download the Full 1-Hour Webinar Recording with Michelle, Dan, and Mike: https://www.iofficecorp.com/download-webinar-recording-powering-the-change REGISTER for the Next iOFFICE Webinar - "Who Will Take the Lead? LIVE from IFMA's Facility Fusion": https://www.iofficecorp.com/webinar-take-the-lead-podcast REGISTER for IFMA's Facility Fusion in Atlanta: https://facilityfusion.ifma.org/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Mar 26, 2019 • 22min
Ep. 50: Employee Experience is More than a Buzzword! FM & CRE Leaders Agree on the Greatest Driver of Workplace ROI | Mike Petrusky
As we celebrate 50 episodes of "The Workplace Innovator Podcast", one theme has risen above all others during our conversations with dozens of corporate real estate and facility management leaders. Mike Petrusky reflects on key moments from the show and shares his excitement about the opportunity for workplace leaders to have a significant impact on employee experience and thereby deliver a measurable ROI for their organizations. Featuring awesome insights from industry thought-leaders Adam Stoltz, Chris Kelly, Lorri Rowlandson, John Parsons, Razia Ferdousi-Meyer, Jacob Morgan, Peter Ankerstjerne, Kate North, Kay Sargent, Steve Todd, Dusty Duistermars, and Melissa Marsh! Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Read Peter Ankerstjerne's article on LinkedIn: https://www.linkedin.com/pulse/future-facility-management-bright-we-would-like-think-ankerstjerne/ REGISTER for the Next iOFFICE Webinar - "Who Will Take the Lead? LIVE from IFMA's Facility Fusion": https://www.iofficecorp.com/webinar-take-the-lead-podcast REGISTER for IFMA's Facility Fusion in Atlanta: https://facilityfusion.ifma.org/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Mar 19, 2019 • 21min
Ep. 49: The Power of Sensors: How Building Data is Impacting the Workplace Experience | Dan Ryan - VergeSense
Dan Ryan is Co-Founder and CEO of VergeSense, a San Francisco-based, Sensor-as-a-Service platform specifically designed for our commercial real estate and facility management world. Mike Petrusky asks Dan about how sensors can help workplace leaders manage space utilization for conference rooms and improve workplace experiences for building occupants, especially in an open office plan. Dan shares lessons from his journey with customers as they use data to make a workplace change or deliver action that will impact the employee experience. With a goal of going beyond dashboards to gain actionable insights when deploying workplace tech, Dan talks about leveraging the power of AI by using algorithms to help understand the vast amounts of data that have been gathered and combining that data from multiple sources to enhance and optimize building performance. Mike asks Dan to address the concerns about privacy and tracking in the workplace and they explore the need to build transparency and trust as you deploy new technologies in your organization. Dan shares some inspiration from Bill Belichick and Mike offers wisdom from Yoda while we also enjoy the first ever episode of "Mariachi Podcast Karaoke"! Connect with Dan on LinkedIn: https://www.linkedin.com/in/dpryan87/ Learn more about VergeSense: https://vergesense.com/ REGISTER for the Next iOFFICE Webinar - "Who Will Take the Lead? LIVE from IFMA's Facility Fusion": https://www.iofficecorp.com/webinar-take-the-lead-podcast REGISTER for IFMA's Facility Fusion in Atlanta: https://facilityfusion.ifma.org/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Mar 12, 2019 • 19min
Ep. 48: "Being Resourceful Together": The Value of Facility Management Consulting | David Reynolds, CFM, FMP - President of IFMA's FMCC
David Reynolds, CFM, FMP is a consultant for both FM-CONSULT-CREATE and the Global Facility Management Alliance while also serving as President of the IFMA Facility Management Consulting Council (FMCC) where he believes that facility managers play a part in every organizational strategy and objective that involves the built environment. Mike Petrusky asks David to describe the ways that FM continuously applies people, places, technologies and processes to the workplace and how the profession constantly develops knowledge, competencies, and methods. David says that FM has a key role in achieving enterprise business goals and outcomes and that success is measured by how well we work together, directing a variety of people and their responsibilities to follow a strategy where the business plan takes us. Mike and David discuss how FM consultants can help to identify and bring out the resources that improve the performance of an organization and develop teams so they work well together. They talk about plans for IFMA's Facility Fusion and World Workplace and how the FMCC is working with IFMA's IT Community in providing a framework around the practical side of selection and implementation of FM technologies. David enjoys music featuring a chorus with an orchestra and that leads Mike to explore movie soundtracks and the first ever podcast edition of "Choral Karaoke"! Connect with David on LinkedIn: https://www.linkedin.com/in/david-reynolds-cfm-fmp-9953977/ Learn more about IFMA's FMCC: https://fmcc.ifma.org/ REGISTER for the Next iOFFICE Webinar - "Powering the Changing Workplace with Flexibility": https://www.iofficecorp.com/webinar-powering-the-changing-workplace-podcast REGISTER for the LIVE IFMA Chapter Event - "Powering the Changing Workplace with Flexibility": http://ifma-westchesterhudsonvalley.com/event/joint-meeting-with-nyc/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Mar 5, 2019 • 22min
Ep. 47: Beyond CRE & FM: How Space Delivers Value for Workplace Leaders | Bob Fox - FOX Architects & Work Design Magazine
Robert D. Fox, AIA, IIDA, LEED AP is Managing Principal of FOX Architects and Publisher of "Work Design Magazine". He is an industry visionary, committed to serving as a trusted advisor to clients to ensure their strategic objectives are achieved while also contributing to our community through IFMA and the Workplace Evolutionaries. On February 14, 2019, Mike Petrusky joined Bob in Washington, DC, to broadcast a live webinar called "Beyond CRE & FM: How Space Delivers Value for Workplace Leaders". Mike and Bob talked about the open office plan, collaboration, and how space can drive value for corporations hoping to attract and retain top talent in today's competitive marketplace. For your condensed listening pleasure, here is an edit of the conversation that will help you to be a workplace innovator in your organization! Connect with Bob on LinkedIn: https://www.linkedin.com/in/robert-d-fox-aia-iida-leed-ap-89a3586/ Download the Full 1-Hour Webinar Recording with Mike & Bob: https://www.iofficecorp.com/download-webinar-recording-beyond-cre-fm REGISTER for the Next iOFFICE Webinar - "Powering the Changing Workplace with Flexibility": https://www.iofficecorp.com/webinar-powering-the-changing-workplace-podcast REGISTER for the LIVE IFMA Chapter Event - "Powering the Changing Workplace with Flexibility": http://ifma-westchesterhudsonvalley.com/event/joint-meeting-with-nyc/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/

Feb 26, 2019 • 19min
Ep. 46: How Amenities, Hospitality, and Culture Drive Workplace Collaboration | Razia Ferdousi-Meyer - Ankura
Razia Ferdousi-Meyer is Managing Director, Global Leader of Real Estate & Business Administration at Ankura where she leverages her background in hospitality to create workspaces that support the vision and future needs of her organization. Mike Petrusky asks Razia to describe how workplace trends around amenities and culture help to meet the expectations and preferences of a diverse workforce. Razia believes that providing space for healthy and happy employees is a great opportunity for workplace leaders, but it also can be a big challenge. Her real world experiences have prepared Razia to help people be successful and do their best work while she encourages that we all be kind to each other in the workplace. Razia and Mike agree that we must invite and accept change to keep moving forward and they also share a love of Bollywood music, which leads to another fun episode of podcast karaoke! Connect with Razia on LinkedIn: https://www.linkedin.com/in/raziameyer/ Learn more about Ankura: https://ankura.com/ REGISTER for the Next iOFFICE Webinar - "Powering the Changing Workplace with Flexibility": https://www.iofficecorp.com/webinar-powering-the-changing-workplace-podcast REGISTER for the LIVE IFMA Chapter Event - "Powering the Changing Workplace with Flexibility": http://ifma-westchesterhudsonvalley.com/event/joint-meeting-with-nyc/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE's workplace experience solutions: https://www.iOFFICECORP.com/


