

KaiNexus: Continuous Improvement, Leadership, and More
KaiNexus
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Episodes
Mentioned books

Oct 1, 2018 • 33min
Take 2: Ask Us Anything Episode #21
(Sorry for the audio echo problem the first time)
This time, Mark Graban is joined by Jeff Roussel, the VP of Sales for KaiNexus.
They discuss these questions:
What is your favorite book(s) about improvement?
Do you use Kaizen in your personal life outside of work?
How can Kaizen principles be applied to sales? What type of processes
can sales improve?
How do you teach new KaiNexus employees about Kaizen?
What do the most successful KaiNexus customers do differently than
others?
What mistakes do you see most potential customers making when it comes
to Kaizen?
How is KaiNexus really different from a spreadsheet or a sharepoint
site?
Can I just download KaiNexus and start using it?

Sep 24, 2018 • 57min
Webinar Recording: Putting Strategy Back in Strategy Deployment
Presented by Jeff Hunter, President of Jeff Hunter Strategy. Hosted by Mark Graban of KaiNexus.
Managing vision and purpose with strategic agility has never been more important for health care leaders in a turbulent and transforming industry. We know that our old mental models and systems for strategic planning are insufficient; yet in our early attempts to translate the lean-based system of hoshin planning into strategy deployment, the essence of strategy has been lost in translation. We struggle with creating unique differentiating value from the patient’s perspective, making strategic choices to reduce organizational overburden, aligning strategic intent in the organization, and deploying initiatives in a manner that accelerates learning.
Patient-Centered Strategy is a learning system that results in better care. A subset of the lean management system, it builds the leadership team’s capability to identify and satisfy patients’ needs in a unique way and deploy that strategy with a process that increases focus, reduces overburden and delivers faster results.
In this webinar, Jeff Hunter, the author of Patient-Centered Strategy, will share lessons that can apply to any industry.
Learning Objectives:
To learn the advantages of this Plan-Do-Study-Adjust strategic management system over the old strategic planning process.
To gain new insights for creating value from the patient’s perspective.
To understand the steps in the iterative process of developing and deploying strategy through rapid learning cycles.
To gain a basic understanding of how the tools in this system work together within the system, so you can practice at home

Sep 18, 2018 • 8min
Preview: Putting Strategy Back in Strategy Deployment
Mark Graban is joined by Jeff Hunter, President of Jeff Hunter Strategy, to give a preview of his upcoming webinar on September 24.
Register here: https://info.kainexus.com/improvement-disciplines/strategy-deployment/putting-strategy-back-in-strategy-deployment/webinar/signup

Aug 14, 2018 • 1h 1min
Webinar: TWI and Kata: Skill Patterns to Develop a Culture...
TWI and Kata: Skill Patterns to Develop a Culture of Coaching
A webinar presented by Oscar Roche, hosted and moderated by Mark Graban of KaiNexus.
Oscar Roche will discuss how learning and developing the skills provided by the practices of Training within Industry (TWI) and Kata behaviors will develop good coaching practices while simultaneously developing the culture and actual practice of process improvement in your organization.
You will learn:
The basics of TWI and Kata practices
How these skills directly impact an improvement culture.
How the development of TWI and Kata develop coaching skills and practices.
How coaching plays a key role in the developing a lean culture.

Aug 3, 2018 • 11min
Webinar Preview: TWI and Kata
Mark Graban of KaiNexus interviews Oscar Roche, one of the two presenters in our upcoming webinar titled:
TWI and Kata: Skill Patterns to Develop a Culture of Coaching
To register, visit https://info.kainexus.com/improvement-disciplines/toyota-kata/twi-and-kata/webinar/signup

Jul 24, 2018 • 32min
Ask Us Anything! Episode #20
Mark Graban and Dr. Greg Jacbson of KaiNexus answer your questions about sustaining and reinvigorating continuous improvement, Mark's use of "Lean publishing" for his new book, "Measures of Success," whether KaiNexus is still a "startup" or not, and more.
http://www.kainexus.com/webinars

Jun 27, 2018 • 59min
Webinar: Easing the Pain of Change
Webinar recording from June 27, 2018.
In this webinar you will:
Uncover one common change management teaching that's flat-out wrong (and what to do instead)
Understand the psychology of change and its relation to Respect for People and Continuous Improvement
Discover the one most important factor to help transform to a Lean culture
Learn 8 practical steps to help teams embrace change more quickly
Jamie Parker
Process + Results Leadership Coaching
Jamie has served in operations management roles for 17 years, including six years practicing Lean. So she knows first-hand the challenges, opportunities, and possibilities organizations face. Today Jamie helps organizations practicing Lean move from employee resistance, inconsistent performance, and improvement stagnation to highly engaged frontline teams solving problems and continuously improving toward organizational goals. Jamie does this by helping organizations transform their leaders using her signature Process + Results Lean Leadership Transformation Model. Jamie has facilitated workshops for the Association for Manufacturing Excellence, American Society for Quality, and Fortune 50 executives, in addition to years of coaching and facilitating in her formal management roles. She authored Chapter 6 in the book Practicing Lean and has facilitated webinars and podcasts in partnership with Gemba Academy. Jamie brings passion, fun, and purpose to her work in Lean and leadership.

Jun 19, 2018 • 17min
Webinar Preview: How to Ease the Pain of Change
Mark Graban interviews Jamie V. Parker about her upcoming webinar titled "How to Ease the Pain of Change." The live broadcast will be June 27.
Click here to register to attend or get a recording:
https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/how-to-ease-the-pain-of-change/webinar/signup
In this webinar you will:
Uncover one common change management teaching that's flat-out wrong (and what to do instead)
Understand the psychology of change and its relation to Respect for People and Continuous Improvement
Discover the one most important factor to help transform to a Lean culture
Learn 8 practical steps to help teams embrace change more quickly
Jamie Parker
Process + Results Leadership Coaching
Jamie has served in operations management roles for 17 years, including six years practicing Lean. So she knows first-hand the challenges, opportunities, and possibilities organizations face. Today Jamie helps organizations practicing Lean move from employee resistance, inconsistent performance, and improvement stagnation to highly engaged frontline teams solving problems and continuously improving toward organizational goals. Jamie does this by helping organizations transform their leaders using her signature Process + Results Lean Leadership Transformation Model. Jamie has facilitated workshops for the Association for Manufacturing Excellence, American Society for Quality, and Fortune 50 executives, in addition to years of coaching and facilitating in her formal management roles. She authored Chapter 6 in the book Practicing Lean and has facilitated webinars and podcasts in partnership with Gemba Academy. Jamie brings passion, fun, and purpose to her work in Lean and leadership.

May 31, 2018 • 1h 1min
Using Hoshin Kanri to Align and Coordinate Your Lean Strateg
Using Hoshin Kanri to Align and Coordinate Your Lean Strategy (Webinar)
A webinar hosted by KaiNexus, presented by:
Joanna Omi
Consulting Director | Rona Consulting Group, the Lean practice of Moss Adams
Craig Vercruysse
Consulting Partner | Rona Consulting Group, the Lean practice of Moss Adams
In this webinar you will learn:
How the Hoshin practice evolves over time
When to use an X-Matrix vs. an A3
The relationship between visual management and Hoshin Kanri
The relationship between developing people and the must-do, can’t fail few Hoshins
This is Part 2 of a webinar series on this topic.
Here is Part 1: https://www.youtube.com/watch?v=XZx9KdXS7lE
Here is the software demo webinar that they mention: https://www.youtube.com/watch?v=cavnch4E_Y4

May 7, 2018 • 1h
Webinar: Pets and Vets: Applying Lean in Unexpected Places
Presented by Chip Ponsford, DVM
Hosted by Mark Graban of KaiNexus
In this webinar, you will learn:
How to apply Lean thinking in unique settings
Examples of waste and opportunities for improvement in a veterinary office setting
How patients, clients, veterinarians, and staff benefit from Lean
Examples of improvements using Lean methods


