

KaiNexus: Continuous Improvement, Leadership, and More
KaiNexus
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Episodes
Mentioned books

May 16, 2019 • 1h 1min
Webinar Audio: A Structured Approach to Problem Solving
Presented May 16 from 1:00 - 2:00 ET
Presented by Chad Westbrook, AGCO
In this webinar, you'll learn a structured approach to problem-solving using the following tools:
5G – A tool used to describe a loss phenomenon
5W1H – An approach to the revised phenomenon
4M1D – Defining the contributing factors to the revised phenomenon
4M1D Confirmation – Validating the contributing factors
5 Why’s – Root cause and effective countermeasures
Chad Westbrook
Chad Westbrook is a manufacturing engineering manager and AGCO Production System manager at AGCO Corporation. Chad has a bachelor's degree in Mechanical Engineering Related Technologies from Kansas State University.

May 13, 2019 • 34min
Ask Us Anything! Episode #23
Recorded May 13, 2019
It's episode 23 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.
Questions and topics:
What's a book that you've been reading recently?How do you measure culture in an organization?
What quick-wins can you suggest with respect to culture change? What suggestions for sustaining change in culture needed to embed CI into an organisation? What measures of CI maturity for an organisation?
Here in our company we used to have an engaged work force where every staff is engaged in improvement. As a result the staffs themselves were excited in seeing the positive impact of employee engagement. Nowadays, it is visible that some of that excitement has vanished and am thinking in what way shall I bring the engaged atmosphere back? Please advise.
Where does the culture change start for professional services organisations (law/accounting) e.g. one partner, or all partners - keeping in mind real silos and prominent sub-cultures?
Relative to when KaiNexus first entered the market, how has the market changed with respect to, A) the willingness to adopt technology, B) the acceptance of lean/kaizen by upper management as well as staff, and C) the industries that are now embracing or exploring lean/kaizen?

May 3, 2019 • 7min
Webinar Preview: A Structured Approach to Problem-Solving
Please join us on May 16, as KaiNexus and I host a webinar presented by a leader from one of our customers -- Chad Westbrook from AGCO Corporation. Chad is a manufacturing engineering manager and AGCO Production System manager there.
It's titled: A Structured Approach to Problem-Solving.
Click here to register.
In this webinar, you'll learn a structured approach to problem-solving using the following tools:
5G – A tool used to describe a loss phenomenon
5W1H – An approach to the revised phenomenon
4M1D – Defining the contributing factors to the revised phenomenon
4M1D Confirmation – Validating the contributing factors
5 Why’s – Root cause and effective countermeasures
Chad joined me the other day to record a short podcast as a preview.

Apr 15, 2019 • 7min
Maggie Millard - What would you say you do here?
Episode number seven in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Maggie Millard, Director of Marketing.

Apr 11, 2019 • 58min
How to Navigate the Transformation Continuum
Presented by Roger Chen, hosted by Mark Graban and KaiNexus
In this webinar, Roger Chen, Executive Director of Lean Transformation at IU Health, shares "lessons from the field" based on his experiences in healthcare (and previously in industry).
You will learn how to identify the phases of the Transformation Continuum and adaptation of rapid improvement and project management methods to standardize efficiency and spread effectiveness -- applicable for any setting!
Roger Chen
Roger Chen is the Executive Director of Lean Transformation at IU Health. He is an organization transformation and change management coach, with a history of quality improvement, operations management and leadership development expertise. He graduated with a B.S. in Electronics from DeVry Institute of Technology in 1986, and earned his International MBA from Nova Southeastern University in 1999.
As a certified Six Sigma Black Belt and Master Black Belt, Roger has a unique understanding of the challenges to transition from an existing quality framework to a lean enterprise. He has lead ISO 9001:2000 Certification, Joint Commission compliance, technology teams, and developed materials to teach large organizations nationally and internationally. He has been invited to speak to healthcare institutions in the USA and Latin America on how to integrate lean thinking and leadership development to improve the effectiveness of healthcare operations. His greatest strength is helping others realize their potential while performing their jobs, so they contribute more to their organizations and society while living a better life.
His passion for coaching others to succeed allows him to excel in the development of individuals so they work as a high performing and self-directed team. He believes that lean thinking is critical to solving the long-standing challenges facing our healthcare system.

Apr 8, 2019 • 9min
Jeff Roussel - What would you say you do here?
The sixth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Jeff Roussel, VP of Sales.

Apr 1, 2019 • 7min
Lisa Hanna - What would you say you do here?
The fifth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Lisa Hanna, Strategic Account Manager.

Mar 12, 2019 • 5min
Matt Banna - What would you say you do here?
The fourth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Matt Banna, Solutions Engineer.

Mar 6, 2019 • 59min
Why Great Leaders Must Unlearn to Succeed in Today’s...
Webinar by Barry O'Reilly
March 6 from 1:00 - 2:00 ET
Presented by Barry O'Reilly
In this session, you will:
Learn to use a systematic approach to adapting your behaviors and mindset in order to meet the demands of an exponential rate of innovation.
Discover how to let go, reframe, and rethink past successes in order to succeed in the future.
Identify and address the personal obstacles that you need to unlearn.
Challenge your thinking, get outside your comfort zone, and achieve results beyond what you thought was possible.
Effective leadership comes with a large learning curve. In today’s rapidly evolving business climate, this is truer than ever for seasoned leaders and entrepreneurs alike.
Many leaders rely too heavily on past achievements, practices, and ways of thinking to drive positive business results today, but they often need to unlearn those behaviors before they can take a step forward.
Join executive coach Barry O’Reilly as he breaks down a transformative framework that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success.
"Unlearn: Let Go of Past Success to Achieve Extraordinary Results" shows leaders and entrepreneurs how to deliberately move away from once-useful mindsets and outdated behaviors that were effective in the past and embrace new behaviors that are effective in a world ripe with emerging technologies and accelerated change.
Barry O'Reilly
Barry O’Reilly is a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation.
Barry works with business leaders and teams from global organizations that seek to invent the future, not fear it. Every day, Barry helps with many of the world’s leading companies, from disruptive startups to Fortune 500 behemoths, break the vicious cycles that spiral businesses toward death by enabling culture of experimentation and learning to unlock the insights required for better decision making, higher performance and results.
Barry is the author of Unlearn: Let Go of Past Success to Achieve Extraordinary Results, and co-author of the international bestseller Lean Enterprise: How High Performance Organizations Innovate at Scale—included in the Eric Ries series, and a Harvard Business Review must read for CEOs and business leaders. He is an internationally sought-after speaker, frequent writer and contributor to The Economist, Strategy+Business, and MIT Sloan Management Review.
Barry is faculty at Singularity University, advising and contributing to Singularity’s executive and accelerator programs based in San Francisco, and throughout the globe.
Barry is the founder of ExecCamp, the entrepreneurial experience for executives, and management consultancy Antennae.
His mission is to help purposeful, technology-led businesses innovate at scale.

Feb 28, 2019 • 1h 1min
Pursuing Zero Harm: A Powerful Platform for Embedding Lean C
Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability
February 27 from 1:00 - 2:00 ET
Presented by Meghan Scanlon
In this webinar, you will learn:
The strategy behind an organization's True North and setting goals at perfect
The power of safety as a value and how to use it to engage people in improving their work
Critical capabilities you need to develop in your organization on a transformational journey of operational excellence
Megan Scanlon
Meghan Scanlon is a principal of Value Capture, LLC. She has nearly 13 years of experience implementing and sustaining transformational improvements in healthcare organizations. Recently, she helped lead Value Capture’s support of the University of Virginia Health System’s Be Safe performance transformation effort. Previously, she spent 9 years as a Sr. Lean Consultant in Johnson & Johnson’s ValuMetrix Services® organization, where she had a proven track record of driving key operational changes in hospitals and healthcare facilities in North America and Europe.
Megan has extensive experience developing hospital employees from the front line to the C-suite as lean practitioners and change agents, working with cross-functional groups to transform their performance and service levels, developing plans to implement change at all levels of an organization, identifying critical performance measures, and creating management tools needed in order to manage and sustain improvements.
She is skilled at designing and delivering effective training sessions focused on process improvement, change management, and leadership. Prior to her work in ValuMetrix Services®, she spent over 3 years internally within Johnson & Johnson, where she attained her Lean Six Sigma Black Belt applying Process Excellence in the areas of Operations, Supply Chain, and IT.


