KaiNexus: Continuous Improvement, Leadership, and More

Register for the webinar or the recording This episode previews Elisabeth Swan's upcoming webinar, hosted by KaiNexus and Mark Graban. Elisabeth joins Mark here to discuss it. April 18 from 1:00 pm - 2:00 pm ET Enter to win one of 3 signed copies of her new book, Picture Yourself a Leader, by sharing about the webinar on LinkedIn with the hashtag #KaiNexus. Presented by Elisabeth Swan We often underestimate our influence on others. We fail to recognize the impact we have on people, their work, their ability to solve problems, and thrive. Whether we hold formal leadership positions or not, we all have the power to affect those around us. However, the way we think, speak, and act may not always bring out the best in ourselves or those we interact with. This can lead to missed opportunities, strained relationships, and less-than-ideal outcomes.Come join this 1-hour webinar to get insights on how to use the reality of how our minds work to address those people-centric challenges and become a force for good. You’ll get tools to enhance your ability to help people navigate change and make a lasting impact on the organization and those around you. Elisabeth has consulted in the business process performance industry for over 30 years. Her experience spans from helping local non-profits expand their reach to guiding Fortune 100 companies through Lean Transformations. She has trained and mentored thousands of people in improvement projects generating millions in savings. She has deep experience coaching problem solvers and facilitating leadership retreats, strategic planning sessions, process walks, and kaizen events.Elisabeth is the Co-Designer and Lead Instructor for the Lean Six Sigma Leadership Course at University of California, San Diego (UCSD). She is a co-founder of Just-in-Time Café, and co-host of the Just-in-Time Café podcast. She co-wrote The Problem Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey, and her latest book is, Picture Yourself a Leader: Illustrated Micro-Lessons in Navigating Change.

Page with video, slides, and more Presented by Katie Anderson What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems?Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving.In this session, you will:  Understand a leader’s role in creating a “Leading to Learn” culture of continuous improvement Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities Identify one tangible practice to build your leadership superpower and close your process and behavior gaps Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller.

Free webinar registration link Next week, I'm excited to host a webinar that Katie Anderson will present as part of the KaiNexus continuous improvement webinar series. The webinar description: What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems? Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving. In this session, you will:  Understand a leader's role in creating a “Leading to Learn” culture of continuous improvement Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities Identify one tangible practice to build your leadership superpower and close your process and behavior gaps How to Create a Continuous Improvement Culture by Closing the GAPS About Katie: Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller.

Get Slides and More March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) andGreg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as the second part of the Habits Webinar Series. In this webinar, learn how to design organizational habits That Propagate a Culture of Continuous Improvement. Additionally, join us to hear some real-life examples of how you can take this back to implement at your organization.

Register to attend live or get the recording Mark Graban and Morgan Wright, from KaiNexus, discuss the upcoming webinar titled: "How To Design Organizational Habits That Propagate a Culture of Continuous Improvement" It's being presented March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as the second part of the Habits Webinar Series. In this webinar, learn how to design organizational habits That Propagate a Culture of Continuous Improvement. Additionally, join us to hear some real-life examples of how you can take this back to implement at your organization. The first webinar's audio: https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Preview-Introducing-the-Connections-Between-Habit-Science-and-Continuous-Improvement-e1uk5n4/a-a9a35ta

For slides and more from this webinar Presented by Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic As with many lean journeys, we learn first, then lead. At the Cleveland Clinic, it was the same in developing a lean community of empowered healthcare workers. Dr. Lisa Yerian will share experiences and takeaways from Cleveland Clinic's ongoing lean journey. --------------- Lisa Yerian, MD, is Chief Improvement Officer and a Gastrointestinal and Hepatobiliary Pathologist at Cleveland Clinic. Since joining the organization in 2004, she has held several pathology and health system leadership positions. In her role as Chief Improvement Officer, Dr. Yerian leads a team of improvement professionals who build an improvement culture and drive strategic improvements for patients and caregivers across Cleveland Clinic. Under her leadership, the Cleveland Clinic Improvement Model was developed, tested and refined as the roadmap for the organization to pursue a culture of improvement. The model is now used by other organizations within and beyond healthcare. She also leads Access Transformation – an enterprise effort to easily and effectively connect people with care across digital, virtual and traditional channels. Over the last decade, Dr. Yerian’s team has engaged over 20,000 Cleveland Clinic caregivers in improvement by developing capability across the organization and building systems to support patients and caregivers. These initiatives include an integrated system of tiered daily huddles and an enterprise-wide improvement training program. Dr. Yerian has authored over 150 manuscripts, articles, and book chapters in the fields of pathology and improvement. Her efforts have been recognized in multiple awards, including the Association of American Medical Colleges Clinical Care Innovation Challenge Award (2016), the Smart Culture Conference Buffalo Award (2018) and the Outstanding Innovation in Delivery Solutions Award (2020). She serves on the Board of Directors for Lean Enterprise Institute and Catalysis. She speaks nationally and internationally on liver pathology and on the cultural and technical components of improvement. Dr. Yerian received a Bachelor of Science from the University of Notre Dame. She completed her medical degree, residency training in anatomic pathology and a fellowship in gastrointestinal and liver pathology at the University of Chicago-Pritzker School of Medicine.

Today, host Mark Graban talks with Emily Kauten, who joined KaiNexus in 2022 as a Sales and Business Operations Associate. In this episode, we talk about why she joined the company and what she does in her role.

Here is a quick preview of a webinar to be presented by Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic. Register here As with many lean journeys, we learn first, then lead. At the Cleveland Clinic, it was the same in developing a lean community of empowered healthcare workers. Dr. Lisa Yerian will share experiences and takeaways from Cleveland Clinic's ongoing lean journey. Dr. Lisa Yerian Chief Improvement Officer, Cleveland Clinic Lisa Yerian, MD, is Chief Improvement Offer and a Gastrointestinal and Hepatobiliary Pathologist at Cleveland Clinic. Since joining the organization in 2004, she has held several pathology and health system leadership positions. In her role as Chief Improvement Officer, Dr. Yerian leads a team of improvement professionals who build an improvement culture and drive strategic improvements for patients and caregivers across Cleveland Clinic. Under her leadership, the Cleveland Clinic Improvement Model was developed, tested and refined as the roadmap for the organization to pursue a culture of improvement. The model is now used by other organizations within and beyond healthcare. She also leads Access Transformation – an enterprise effort to easily and effectively connect people with care across digital, virtual and traditional channels. Over the last decade, Dr. Yerian’s team has engaged over 20,000 Cleveland Clinic caregivers in improvement by developing capability across the organization and building systems to support patients and caregivers. These initiatives include an integrated system of tiered daily huddles and an enterprise-wide improvement training program. Dr. Yerian has authored over 150 manuscripts, articles, and book chapters in the fields of pathology and improvement. Her efforts have been recognized in multiple awards, including the Association of American Medical Colleges Clinical Care Innovation Challenge Award (2016), the Smart Culture Conference Buffalo Award (2018) and the Outstanding Innovation in Delivery Solutions Award (2020). She serves on the Board of Directors for Lean Enterprise Institute and Catalysis. She speaks nationally and internationally on liver pathology and on the cultural and technical components of improvement. Dr. Yerian received a Bachelor of Science from the University of Notre Dame. She completed her medical degree, residency training in anatomic pathology and a fellowship in gastrointestinal and liver pathology at the University of Chicago-Pritzker School of Medicine. Follow Dr. Yerian on Twitter: @LisaYerianMD.

Get the slides, video, and more Presented February 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization. Key Learning Objectives: Building a culture of continuous improvement The Importance of Habits in continuous improvement (CI) The science behind forming Habits Introducing Habit Loops How Habit Loops can transform your organization

Register to attend live or view the recording February 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization. Key Learning Objectives: Building a culture of continuous improvement The Importance of Habits in continuous improvement (CI) The science behind forming Habits Introducing Habit Loops How Habit Loops can transform your organization About the Presenters: Morgan Wright, Customer Marketing Manager, KaiNexus Morgan Wright is the Customer Marketing Manager at KaiNexus. In her role, Morgan partners with customers to develop and execute on a communication strategy to engage their organization in KaiNexus. Morgan is from Austin, Texas, and graduated from Baylor University with a degree in Marketing. Greg Jacobson, Co-Founder & CEO, KaiNexus Greg graduated from Washington University in St Louis in 1997 with a BS in Biology. He attended Baylor College of Medicine from 1997 to 2001. From 2001 to 2004, he completed a residency in Emergency Medicine at Vanderbilt University Medical Center, where he then stayed on as faculty. Starting in 2004, it was his observation and research of operational inefficiencies and unrealized continuous improvement opportunities that resulted in the founding of KaiNexus. Jacobson is co-author of "Kaizen: A Method of Process Improvement in the Emergency Department, published in the journal Academic Emergency Medicine."