Transform NOW

Jon Walden and Michael Marchuk from Blue Prism discuss how an enterprise-grade digital workforce integrates with a human team to create a unified workforce to accomplish the goals of the organization. Rather than limiting the organization’s resource pool to just humans, the digital workforce opens up new possibilities for fulfilling the objectives of the business in a new way.    While there are misconceptions about the capabilities of a digital worker compared to a human worker, there are social aspects that need to be considered when managing a unified workforce. Assigning work along the entire process to the appropriate resource which may transition tasks between digital workers and human workers and artificial intelligence algorithms to support the most efficient, accurate, and socially responsible way of producing output for the business.  By leveraging the Blue Prism Robotic Operating Model (ROM), organizations are building a vision to distribute work across a wider base of digital workers with C-Level support. Because the impact of a unified workforce that leverages humans and digital workers that interoperate naturally with each other, the whole organization benefits when the digital workforce is hired as co-workers across every aspect of the business. Since the capabilities are nearly limitless, putting digital workers into a box will limit the benefits to the entire organization.  Here's what we talked with Jon about:   Sourcing options expanding from local (on-shore) and off-shore to now include “digital shore” using digital workers  Work should be assigned to the most effective resource which may be human or digital at each point of the process  Managing a unified workforce should include considerations of human and digital workers  It’s not about having robots replace workers but supporting the humans in a unified way applying the right resource to the right effort.   To ensure that you never miss an episode of Genera4tion Digital Workforce, subscribe on Apple Podcasts, Spotify, or Google Play.   Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn more about digital workers: https://bit.ly/3Kz0Cu9

AI is on the tip of everyone's tongue when they talk about the future of work … or the future of anything, really. But AI is such a vague term. It means different things to different people, and its meaning evolves over time.      Machine learning experts understand AI, but what about the rest of us. Is there an Introduction to AI course for normal people?     On this episode of Generation Digital Workforce, Ben Carr and Rusen Aktas, both research engineers at Blue Prism's AI Labs, join us to answer basic questions: What is AI? What are people doing with it today? What’s possible in the future?  Here's what we talked with Ben and Rusen about:  * What AI, machine learning, and deep learning really are...and aren't  * The problem of bias in AI  * The hype versus the reality of AI  * What companies could be doing with AI in 1, 3, 5, and 10 years  * Recommended resources for learning more about AI  Resources mentioned:   * Video: 3Blue1Brown - But what is a Neural Network? | Deep learning, chapter 1  * Artificial intelligence: The next digital frontier? - McKinsey   * www.coursera.com  * www.udemy.com  * www.udacity.com     To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn more about RPA and AI: https://bit.ly/43o37FG Learn more about Generative AI Use Cases: https://bit.ly/3rze61R Learn what Intelligent Automation is and how it works: https://bit.ly/Intelligent-Automation-Explained

There's a misconception going around that automation equals job loss. That can be true, of course, but often, automation gives people the opportunity to skip the boring parts of their jobs and do what they signed up to do in the first place.      But what if your company has automated parts of your job and you still find yourself doing manual entry? Maybe you need a COE.     On this episode of Generation Digital Workforce, Matt Juden-Bloomfield, Head of RPA (Robotic Process Automation) at Blue Prism, discusses what a COE is and why your company might want one.     Here's what we talked with Matt about:  * What a COE, an RPA, and BAU are and why they matter in automated companies  * Why the Robotic Operating Model can help initialize your RPA COE  * How to define and build a COE team  * What Blue Prism's RPA team is working on right now  * Automating new business-as-usual tasks with individual owners  * How to package change in a way that gets people excited instead of afraid  To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA

Working between 2008 and 2015, a handful of innovators configured the robotic operating model to roll out the digital workforce at scale. On this episode of the podcast, we talked to one of those innovators about his predictions for what the digital workforce will look like in the next 24-36 months. Neil Wright, the pioneer and market leader in Robotic Process Automation, predicted: * Thousands of digital workers transcending all areas of enterprise organizations * More and more of those digital workers being leveraged on demand from the cloud * Much more intelligence . Here's what else we talked with Neil about: * What the digital workforce will take from the human workforce * How the line will blur between human and digital workers over time * The #1 thing hiring managers should be thinking about to prepare for growth of the digital workforce * The difference between a digital assistant and a digital workforce * The coolest thing a digital worker can do * And the brand-new human jobs that automation will create. To ensure that you never miss an episode of Transform NOW, be sure to subscribe! Visit us on our socials for more RPA and IA top tips and regular updates: ​​ 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn what a digital workforce is and how it works: https://bit.ly/what-is-a-digital-workforce