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SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

Jan 10, 2025 • 23min
344. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
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News stories covered in this episode:
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Microsoft CEO says that AI Agents Will Transform SaaS as We Know It https://www.cxtoday.com/data-analytics/microsoft-ceo-ai-agents-will-transform-saas-as-we-know-it/
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2025 will be the year climate tech learns to love AI https://techcrunch.com/2025/01/02/2025-will-be-the-year-climate-tech-learns-to-love-ai/
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‘I received a first but it felt tainted and undeserved’: inside the university AI cheating crisis
https://www.theguardian.com/technology/2024/dec/15/i-received-a-first-but-it-felt-tainted-and-undeserved-inside-the-university-ai-cheating-crisis?/
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The Byte: Facebook Planning to Flood Platform with AI-Powered Users https://futurism.com/the-byte/facebook-planning-ai-powered-users
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Jan 7, 2025 • 44min
343. AI & Automation Predictions for 2025
Dr. Lou Bachenheimer, CTO Americas at SS&C Blue Prism, shares his expertise on the future of AI and automation. He predicts significant shifts in generative AI and automation methods by 2025. The discussion also highlights the challenges of managing unstructured data and cybersecurity risks. Dr. Bachenheimer emphasizes the need for tailored AI solutions while exploring ethical concerns like deepfakes and their surprising impacts. Finally, the conversation touches on the potential resurgence of nuclear energy to power future technological advancements.

Jan 3, 2025 • 25min
342. Weekly Pulse Check on Automation & AI News
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
News stories covered in this episode:
Microsoft and OpenAI have formalized a new definition for AGI (Artificial General Intelligence): a system that can generate $100 billion in profits. - https://techcrunch.com/2024/12/26/microsoft-and-openai-have-a-financial-definition-of-agi-report/
Too Busy For The Future: Why Managers Can’t Close The Skills Gap - https://www.forbes.com/sites/niritcohen/2024/12/08/too-busy-for-the-future-why-managers-cant-close-the-skills-gap/
Google's biggest bet is AI for search, investment chief says - https://www.reuters.com/technology/artificial-intelligence/googles-biggest-bet-is-ai-search-investment-chief-says-2024-12-10/
AI AM AFRAID! Former Google boss warns of AI danger & says ‘humans will not be able to police it’ as computers ‘think for themselves’ - https://www.the-sun.com/tech/13098870/former-google-boss-warns-ai-danger/
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Dec 30, 2024 • 44min
341. Highlights From the Transform NOW Podcast in 2024
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk discuss their respective top 5 moments from 2024 episodes of the show.
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2024 Year in Review for Transform NOW
*86 episodes published
*Started publishing videos of the full podcasts on SS&C Blue Prism’s YouTube channel
*Added a “Weekly Pulse Check” podcast featuring Michael and Brad reacting to top news items in the world of automation and AI
*We remain in the top 2.5% (most popular) of the 3.36M podcasts published around the world, according to listennotes.com
*90 days after publishing, our average #listens per episode is 2.5 times the global average for all podcast episodes
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Episodes referenced in this show:
*302. Preserving Our Humanity in the Age of AI, featuring Dr. Robert Hunt of Southern Methodist University
*260. The Flourishing Effect of Automation, featuring Tonille Miller of EXT
*262. Moving Toward a Swarm Intelligence with GAI Insights, featuring Dr. John Sviokla of GAI Insights
*287. The AI Dilemma: Principles for Responsible Technology, featuring Juliette Powell of Klein Powell International and NYU
*327. Transforming Healthcare Payments, featuring Dr. Mahi Rayasam of McKinsey & Company
*300. New Business Models and Strategies in the Gen AI Era, featuring Al Naqvi of AIAI
*313. Enterprise AI in Motion: Autonomous Vehicles Hit the Limelight, featuring Alex Roy of Johnson & Roy Advisors and The Autonocast
*317. The Future of Agentic AI, featuring Alexander De Ridder of SmythOS
*309. The AI Power-Sourcing Dilemma, featuring Aaron Denman of Bain & Company
*325. Becoming an AI Enthusiast not an AI Tourist, featuring Lauren Vriens of Accenture
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Dec 20, 2024 • 23min
340. Weekly Pulse Check on Automation & AI News
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
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News stories covered in this episode:
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ChatGPT’s AI search engine is rolling out to everyone
https://www.theverge.com/2024/12/16/24322665/chatgpt-search-engine-rolling-out-free-users
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Why the Coolest Job in Tech Might Actually Be in a Bank
https://www.wsj.com/articles/why-the-coolest-job-in-tech-might-actually-be-in-a-bank-274330c5?mod=cio-journal_lead_story
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Google says its new AI models can identify emotions — and that has experts worried https://techcrunch.com/2024/12/05/google-says-its-new-open-models-can-identify-emotions-and-that-has-experts-worried/?utm_source=tldrai&guccounter=1
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Lisa Kudrow Criticizes Tom Hanks’ De-Aging Movie ‘Here’ as ‘Endorsement for AI’: ‘What Work Will There Be for Human Beings?’
https://variety.com/2024/film/news/lisa-kudrow-criticizes-tom-hanks-here-endorsement-ai-1236250210/
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Dec 19, 2024 • 27min
339. AI and Language: A New Frontier
In this episode, host Michael Marchuk interviews Veronica Hylak, co-founder of Metalinguist and an award-winning AI product innovator. They discuss the rapid advancements in AI, its implications for the language industry, and the challenges organizations face in adopting AI technologies. Veronica shares her insights on the importance of human-AI collaboration, the need for regulatory oversight, and the evolving landscape of In this episode, host Michael Marchuk interviews Veronica Hylak, co-founder of Metalinguist and an award-winning AI product innovator. They discuss the rapid advancements in AI, its implications for the language industry, and the challenges organizations face in adopting AI technologies. Veronica shares her insights on the importance of human-AI collaboration, the need for regulatory oversight, and the evolving landscape of copyright in the context of AI data usage. The conversation highlights the opportunities AI presents in breaking down language barriers and enhancing communication across cultures.
Here’s what we talked with Veronica about:
-The importance of human oversight in AI applications.
-Augmenting human capabilities rather than replacing them.
-Investing in AI infrastructure to improve efficiency.
-Navigating the balance between innovation and responsible use.
-AI's impact on job roles.
-The future of AI in language translation
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!copyright in the context of AI data usage. The conversation highlights the opportunities AI presents in breaking down language barriers and enhancing communication across cultures.
Here’s what we talked with Veronica about:
-The importance of human oversight in AI applications.
-Augmenting human capabilities rather than replacing them.
-Investing in AI infrastructure to improve efficiency.
-Navigating the balance between innovation and responsible use.
-AI's impact on job roles.
-The future of AI in language translation
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Dec 13, 2024 • 20min
338. Weekly Pulse Check on Automation & AI News
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
News stories covered in this episode:
How AI and automation will revolutionize claims in 2025 - https://www.dig-in.com/opinion/how-ai-and-automation-will-revolutionize-claims-in-2025
Sohu AI chip claimed to run models 20x faster and cheaper than Nvidia H100 GPUs - https://www.tomshardware.com/tech-industry/artificial-intelligence/sohu-ai-chip-claimed-to-run-models-20x-faster-and-cheaper-than-nvidia-h100-gpus
The Automation Paradox Strikes Again: Lessons From Woolworths “Amazon Era” Productivity Play - https://www.forrester.com/blogs/the-automation-paradox-strikes-again-lessons-from-woolworths-amazon-era-productivity-play/
Big Banks Snap up Tech Grads - https://www.linkedin.com/news/story/big-banks-snap-up-tech-grads-6497505/
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Dec 10, 2024 • 31min
337. Navigating AI Adoption for Transformation
In this episode, host Michael Marchuk talks with Ashley Gross, an AI marketing strategist, discusses the transformative role of AI across various industries, particularly in retail. She emphasizes the importance of starting with the problem when implementing AI, the need for executives to understand their organization's workflows, and the significance of measuring success through insights rather than just data. Ashley also highlights the challenges of adopting AI, the necessity of changing mindsets within organizations, and the importance of building tailored AI strategies for businesses of different sizes.
Here’s what we talked with Ashley about:
-Executives should facilitate AI initiatives but not experiment with them.
-Understanding workflows is essential for successful AI integration.
-Data insights are more valuable than raw data.
-Organizations must change their mindset towards AI as a game changer.
-AI tools should complement existing tech stacks, not complicate them.
-Experimentation with AI can lead to innovative solutions.
-Tailored AI strategies are necessary for businesses of all sizes.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Dec 6, 2024 • 21min
336. Weekly Pulse Check on Automation & AI News
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
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News stories covered in this episode:
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Who's winning the AI race
https://www.axios.com/2024/11/27/ai-race-openai-google-meta-anthropic
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GEN Z WILL DRIVE AN AI TRAVEL REVOLUTION https://www.forbes.com/sites/jefffromm/2024/11/27/gen-z-will-drive-an-ai-travel-revolution/
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Stanford prof accused of using AI to fake testimony in Minnesota case against conservative YouTuber
https://www.foxnews.com/tech/stanford-prof-accused-using-ai-fake-testimony-minnesota-case-against-conservative-youtuber
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Watch: Tiny robot ‘kidnaps’ 12 big Chinese bots from a Shanghai showroom, shocks world https://interestingengineering.com/innovation/ai-robot-kidnaps-12-robots-in-shanghai
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Dec 3, 2024 • 26min
335. Automation in Healthcare: Transforming Patient Care at NUHS Singapore
On this podcast, Brad Hairston talks with Peter Forbes, Group Chief Digital Officer at National University Health System (NUHS) in Singapore, who explains how intelligent automation is driving significant value including enhanced patient care.
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Here’s what we talked with Peter about:
*The automation journey at NUHS
*Automation use cases with big impact at NUHS
*The approach to expanding automation across departments
*Measuring automation benefits
*Exploring Gen AI
*Advice for healthcare organizations looking to embark upon automation program
*The future outlook for automation at NUHS
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Note - The term "GROSS" (Get Rid of Stupid Stuff) referenced in this episode is based on an approach created by the Hawaii Pacific Health System.
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