The Restoration & Remediation Ask the Expert Podcast
www.randrmagonline.com
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics.
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Episodes
Mentioned books
Feb 25, 2026 • 40min
Leadership, Franchise Growth, and the Future of Restoration
On this episode of Ask The Expert, Mark Davis shares how PuroClean and Signal Restoration Services drive long‑term franchise growth, data‑driven strategy, and industry leadership.
Feb 20, 2026 • 38min
ProKlean Talks Rebranding, Chemistry, and Choosing the Right Solutions for You
This week’s Ask The Expert features the ProKlean team, and they talk all things rebranding, chlorine dioxide chemistry, product safety, and training for restoration contractors.
Feb 13, 2026 • 35min
How Cross Industry Collaboration Strengthens the Home Service Customer Experience
This episode of Ask The Expert features five home service leaders discussing how cross‑industry collaboration improves communication, consistency, and customer experience.
Feb 4, 2026 • 31min
How Franchising Drives Growth in the Restoration Industry
This episode of Ask The Expert features Beth Toenies of BELFOR Franchise Group. She shares franchising advantages, operational support, and growth opportunities in the restoration industry.
Jan 28, 2026 • 34min
Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance
Asbestos experts discuss testing triggers, working before the results are received, and best practices for restorers to manage their risk, protect their teams, and stay compliant.
Jan 22, 2026 • 33min
Building Trust and Awareness with Homeowners in Restoration
Holly Baldwin of DocuSketch shares how restoration companies can build homeowner trust using service, communication, technology, and partnerships.
Jan 21, 2026 • 28min
Advancing Modern Restoration Through Education and Collaboration
Klark Brown and Mike Ellis discuss modern restoration, collaborative training, and networking opportunities in this episode of Ask The Expert.
Jan 15, 2026 • 18min
How Restoration Contractors Can Overcome Cash Flow Challenges
Overcome cash flow challenges and insurance delays with expert tips from National Claims Funding’s Ilana Ben-Ezra.
Jan 13, 2026 • 35min
What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality
Industry expert Becky Callegan explains how HVAC systems impact indoor air quality, customer health, and restoration outcomes and why collaboration is essential.
Jan 7, 2026 • 55min
How Drones Can Transform the Restoration Claims Process
Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry.
