AI Ireland with Mark Kelly

Today’s guest is John Clancy, Founder and CEO at Galvia. Based in Galway, Galvia's mission is to make AI accessible to all organisations, regardless of size. They believe teams should be able to access the benefits of an AI platform and empowered to focus on what matters most, whether that’s value creation or more engaged customers. Galvia were a finalist in the Best Application of AI in a Startup at last month's AI Awards for addressing the University of Galway’s pandemic-induced challenges with an AI-driven student engagement platform named Cara. It helped reduce staff workload by 40%, saving 1500+ hours and instantly resolved 84% of student queries. Topics include: Creating an AI-driven platform to aid student engagement Applying AI to simplify student support processes Training university data to prioritise top student queries intuitively Deploying securely in private cloud while prioritising data governance An AI-driven content system to aid mental health support pathways for students Data provisioning challenges in diverse tech stacks for machine learning

Today’s guest is Emanuel Popovici, Director at the Embedded Systems Group within the School of Engineering at University College Cork. Since 2005, the Embedded Systems Research Group has pursued a broad range of activities through research, teaching, outreach and collaboration with industry.  Emanuel and his team were a finalist in the Best Application of AI in an Academic Research Body and Best Application of AI in Healthcare at the 2023 AI Awards for for their project which addresses neonatal mortality in low-income countries caused by heart and brain issues. It employs AI to interpret physiological signals, improving early detection and healthcare access. Topics include: An overview of his research in solving real-life problems with AI How engineers and doctors collaborate to improve healthcare Improving neonatal brain anomaly detection using AI and sound Their focus on XAI, emphasising human listening acuity for special sounds How human-AI cooperation promises practical healthcare solutions

Today’s guest is Conrad Bernath, Head of Speech and Machine Learning at T-Pro. Headquartered in Dublin, T-Pro is a global leader in clinical documentation improvement software. The company's technology allows healthcare providers to voice enable their existing EPR, reduce transcription costs, outsource overflow transcription and capture patient information effectively and efficiently from anywhere on any device.  Conrad was a nominee for AI Person of the Year at the 2023 AI Awards for his work in revolutionising healthcare with advanced NLP solutions. His leadership refines medical documentation, streamlines workflows and improves patient outcomes. Through his expertise and dedication, Conrad is setting new benchmarks by integrating AI into healthcare processes, elevating standards in the industry. Topics include: Problems T-Pro are solving in healthcare documentation Automating healthcare documentation with speech recognition and NLP Securing healthcare data with encryption and anonymization The impact to healthcare workflows and challenges to quantify impact Developing a digital healthcare assistant using generative AI

Today’s guest is Alan Moore, Founder and CEO at Tax World. Based in Dublin, Tax World were a nominee for the 2023 AI Awards in the Best Use of AI in a Consumer/Customer Service category for their product Ezylia, which addresses the complex issue of obtaining clear tax information with a personal AI assistant. Ezylia has been trained on Irish tax law, tax commentary and publications with over 10 years of questions and answers from Tax World's members area. They employ OpenAI’s ChatGPT, regex and Python to efficiently answer tax questions, simplify tax topics and reduce research time for professionals. Topics include: How their 10,000 Q&A database boosts AI accuracy Ensuring detailed sourcing in AI data for clients' trust Rapid customer expansion and global reach via referrals Empowering accountants with comprehensive tax support A tax-centric approach, UK expansion & streamlined system success

Today’s guest is David Atkinson, Co-Founder and CEO at Lip. Founded in 2023, Lip uses augmented to dubbing to make it look like you can actually speak a different language. David's vision for Lip is every single person in the world being able to speak to every single other person in the world, seamlessly. Lip won the 2023 AI Award for Best Use of AI in a Consumer/Customer Service application for addressing the challenge of language barriers in content creation by using AI to generate lip movements that make it appear as if you can speak another language. This technology aims to help creators reach broader language markets quickly. Topics include: Lip's AI software for global content translation How they simplify video translation for customers Using Generative AI to mimic multilingual live speech How they streamline language adaptation in training and marketing The startup journey with challenges, growth and excitement

Today’s guest is Paul Johnston, British Ambassador to Ireland. Having joined the UK Civil Service in 1990, Paul has served in Paris and New York and has also had a wide range of political and security roles in the Foreign and Commonwealth Office in London. His previous roles include British Ambassador to Sweden, Deputy Permanent Representative to NATO and UK Ambassador to the EU for Political and Security to name a few Paul became Ambassador to Ireland in September 2020. The Ambassador represents His Majesty The King and the UK government in the country to which they are appointed. They are responsible for the direction and work of the embassy and its consulates, including political work, trade and investment, press and cultural relations and consular services. Topics include: AI's promise for good and need for safety balance How the AI Summit emphasises a multi-stakeholder approach to AI management The UK's multi-million-pound investment in AI skills and technology advancement The AI Summit's aim to balance AI's potential with shared safety understanding Global AI development, balancing innovation and safety through collaboration Developing safe AI for global benefit, inclusivity, and societal improvement.

Today’s guest is Paul Sweeney, Co-Founder and Chief Strategy Officer at Webio. Previous 2022 and 2021 AI Awards winners Webio are bringing Artificial Intelligence driven conversations to the enterprise. The company's conversational interface uses AI to streamline inbound and outbound customer communications across new and existing channels.  Webio were a finalist in the Best Use of AI in a Consumer/Customer Service Application and Best Use of Responsible AI and Ethics categories at the 2023 AI Awards for addressing debt collection challenges with empathetic, privacy-first and customisable conversational interactions. By tackling customer needs ethically, they enhance customer engagement, agent efficiency and financial outcomes.  Topics include: How Webio improves collections through digital conversations Leading with empathy to streamline and improve customer engagement Detecting customer vulnerabilities for fast support Using AI & NLP to build a comprehensive platform for credit collections Ensuring ethical AI with controlled, integrated and customisable solutions How their conversational forms improved completion and customer engagement

Today’s guest is David O'Sullivan, Senior Manager - Privacy & Digital Trust at Mazars in Ireland. Mazars is one of Ireland's industry leaders in audit and accounting, tax, financial advisory and consulting services. With 30+ partners and more than 700 staff across their Dublin, Galway and Limerick offices, the Irish firm draws on the expertise of more than 47,000 professionals in 95+ countries to assist major international groups, SMEs, private investors and public bodies at every stage in their development. David is an experienced Privacy and digital trust professional operating across a number of industries including health, financial services, recruitment, higher education and software development. He has managed large scale implementation and change projects, embedding privacy and AI governance into the organisation. David believes in an ethical and user/data subject first approach that is tailored to achieve business goals. Topics include: His role with Mazars within global data protection and AI consulting Addressing data compliance, privacy & AI training considerations Verifying ChatGPT outputs for reliability in client work Why AI governance & compliance is crucial for responsible integration Prepare governance, strategy, education for AI integration & compliance readiness Why early governance is key for adaptable & efficient AI compliance strategies

Today’s guest is Dr. Alireza Dehghani, AI Technical Program Manager at CeADAR Ireland. Alireza is a passionate and experienced AI Technical Program Manager and Chief Product Officer with a profound dedication to leveraging AI and data science to drive meaningful change and innovation. With a PhD in Computing and significant industry experience, he brings a unique blend of technical expertise, leadership and strategic insight to every project. Alireza is nominated for the 2023 AI Awards in the Best Application of AI in Sustainability and Best Application of AI in an Academic Research Body for ReLeafHubs which uses AI-driven solutions, including the myRWH.app recommender system and AI Digital Twins (AIDTs) to transform Remote Working Hubs (RWHs) in Ireland with the aim of reducing carbon emissions, boosting local economies and improving work-life balance. Topics include: How ReLeafHubs helps balance the new normal and address climate change How AI uses data to optimise remote working hubs Using Digital twins in remote working hubs for data-driven insights Utilising AI in identifying opportunities for urban area improvements How privacy-preserving machine learning alleviates data privacy concerns Challenges and opportunities in scaling ReLeafHubs The importance of feedback to enhance the Remote working hubs experience

Today’s guest is Rena Maycock, Founder at Cilter Technologies. Cilter is nominated for the 2023 AI Awards in the category of Best Application of AI to Achieve Social Good for the development of their embedded software to protect children from cyberbullying and online grooming. This unique system operates at a deep level, blocking harmful messages and notifying parents, aiming to make smartphones safer for children. Rena is also nominated for Women in AI Person of the Year for leading the development of Cilter's child protection software for smartphones, addressing cyberbullying and grooming. Rena is also recognised as a respected columnist who advocates for women in tech, lobbies for funding equality and mentors aspiring female founders. Topics include: Her background and origins of Cilter Technologies Why they developed a patented solution for child safety online Creating tech for child safety online involving collaboration & AI databases Their goal to reduce cyberbullying, grooming and harmful content through early detection Their mission for universal parental control across all devices for child safety