Airlines Confidential Podcast

This week: A global crisis for the airline industry; Fuel hedging; A passenger behaving *very* badly; and this week's complaint in "Fine? or Whine?"

This Week: How some airline CEO's are thinking about the current challenges in the industry, including the effects of Coronavirus; One passenger behaving very badly; This week's complaint- Fine? or Whine?

This week: How big should your under-seat bag be allowed to be? JetBlue makes a change in their refund policy; and this week's complaint from a listener in Hawaii about Alaska Air..Is it fine? or just a whine?

This Week: An airline is going out of business but you might not even notice; More on the effects of the Coronavirus on travel; another installment of Passengers Behaving Badly; and this week's passenger complaint-is it fine? or is it a whine?

This week: Reclining in your seat-what space is really yours? Alaska Airlines joins Oneworld; Why does Delta seem so good? New segment: passengers behaving badly!

#017 This week: Are American Airlines employees getting too good a deal in the new compensation agreement? Get ready for America's exciting new start-up airline - can it succeed? and in this week's "Fine or Whine" customer complaint segment Ben and Seth seem to be in complete agreement.

016: This week: The Coronavirus and how it might affect your travel; Is a Southwest safety response concerning?; A listener question about airline regulation; and in "Fine or Whine" a customer complaint about her gift card not being valid.

This week: Is that poisonous snake really a support animal? (new rules coming); Who should be examining the black box following an incident? How much profit does an airline make from each flight? "Fine or Whine?" listener complaint segment: How come there's no window next to my window seat?

This Week: Does Boeing need to change their aircraft branding? How do low cost airlines keep the cost low? A customer complaint begs the question...When does it make sense for you to purchase frequent flyer miles?

This Week: Tips on what to look for if an airline might be going out of business; Will the Iran situation affect air travel? How do airlines decide which flights to cancel? Customer Complaint: Did the credit card holder deserve to get charged for bags? Find out in "Fine or Whine".