Airlines Confidential Podcast
Scott McCartney
Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.
Episodes
Mentioned books

Aug 5, 2020 • 41min
042 - Federal Aid & Furloughs
This week: Update on federal aid & employee furloughs; Are airlines critical to economic recovery?; Listener question on turning off devices; passenger complaint about United and refunds-Fine? or Whine?

Jul 29, 2020 • 37min
041 - Boards of Directors Discussions
This week: Frontier IPO gets postponed; What does an airline Board of Directors actually discuss?;This week's Passenger Behaving Badly; and Edith in GA with a complaint about pricing on American: "Fine? or Whine?"

Jul 22, 2020 • 44min
040 - JetBlue/American Partner
This week: What does the new American/JetBlue partnership mean to you?; 3 passengers behave really badly; Listener question: How do airlines keep track of mentally ill pilots?; and a customer complaint-is it fine? or just a whine?

Jul 15, 2020 • 42min
039 - Your Odds on the Middle
This Week: JetBlue's major West Coast service change; MIT study: Do your odds of dying from Covid-19 change if the middle seat is filled? Passengers Behaving Badly: 1 with a gun. The other a US Senator; Listener question on credit card use for inflight purchases; and who do those masks protect?

Jul 8, 2020 • 38min
038 - Marketing or Medicine
This week: Empty middle seats-Healthier or just marketing? 7000 literally take a trip to nowhere; Are seatback screens worth the cost to the airlines? A private jet lands in Italy and officials won't let the American's off - Fine or Whine?

Jul 1, 2020 • 40min
037 - Middle Seats and Masks
This week: Middle seats and masks on planes; Listener question: is Delta yesterday's genius? How can 30,000 passengers stop behaving badly?Customer complaint: I booked then had to pay more later- Fine or Whine?

Jun 24, 2020 • 39min
036 - Cruise-Airline Co-Dependancy
This week: How do the cruise lines affect the airlines? Will an MBA get you a job in airline management? Complaint: The worst seat on the plane "Fine or Whine?"; No Mask or MEGA hat got him banned from AA?

Jun 17, 2020 • 50min
035 - Same Issues. Different Tactics.
This week: Why seemingly similar airlines are taking different business approaches; A look at July airline schedules; A listener question about saving fuel while taxiing; and passenger behaving badly...involving alcohol.

Jun 10, 2020 • 36min
034 - A Noteworthy CEO Experience
This week: What year will the airline industry recover?; Ben's 2-airport adventure; AA CEO's noteworthy experience on a Southwest flight; The status of regional airlines; and this week's customer complaint: "Fine or Whine?"

Jun 3, 2020 • 34min
033 - Employee Buyouts & Layoffs
This week: Airline employee buyout and layoff options; Frontier, Southwest announce new routes; Passengers Behaving Badly; and "Fine or Whine?"


