Outcomes Rocket

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com A patient’s story is the key to better care, yet modern healthcare rarely gives people the time to tell it. In this episode, Chris Brigham, founder of Smart Medical History AI, explains how AI-driven, adaptive patient interviewing can enhance the depth and accuracy of clinical history-taking. He shares his unusual journey from IT pioneer to physician and editor, emphasizing that decades of experience reaffirmed patient history as the cornerstone of good care. Chris describes how his platform conducts a one-hour multilingual interview, verifies the story with the patient, and generates an eight-page clinical summary before the physician enters the room, offering far more insight than passive scribe tools. He also explores global scalability, behavioral health use cases, physician burnout, health literacy, and closes with personal reflections on risk, sailing, music, faith, and a life spanning medicine and technology. Tune in and learn how AI-driven history-taking can transform patient care from the ground up! Resources Connect with and follow Chris Brigham on LinkedIn. Follow Smart Medical History AI on LinkedIn and explore their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The future of healthcare payments depends on harmonizing payers, providers, and consumers through speed, transparency, and control. In this episode, Dylan Papa, Senior Vice President of Commercial Growth for Payments Optimization at Zelis, discusses how the healthcare payments ecosystem is shifting toward deeper collaboration, improved data utilization, and a more modern financial experience for everyone involved. He explains how providers increasingly seek secure, simple, and fast transactions—and how payers benefit when data empowers both sides to reduce denials, improve forecasting, and operate with greater clarity. Dylan also outlines how new consumer expectations are pushing healthcare toward more personalized benefit designs and transparent financial interactions. Looking ahead, he shares Zelis’ vision of transforming payments from an administrative burden into a strategic asset through a unified platform that can harmonize fragmented systems, outdated technology stacks, and inconsistent treasury infrastructures. Tune in and learn how modern payment platforms are reshaping speed, transparency, and trust across the healthcare ecosystem! Resources Connect with and follow Dr. Kianor Shah on LinkedIn. Visit the Global Summits Institute website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Agentic AI is evolving fast, and it’s learning far more about us than we realize. In this episode, Robin Farmanfarmaian, co-founder and CEO at i-GENTIC AI, explores both the promise and the dangers of agentic AI, emphasizing that generative models learn human flaws as well as human knowledge. She explains how her company, i-GENTIC, helps organizations stay compliant amid rapidly evolving AI regulations and privacy requirements. Robin also warns about growing cybersecurity threats and the disruptive potential of quantum computing. Despite these risks, breakthroughs in longevity technology and stem cell innovation keep her optimistic about AI’s impact on human health. Tune in to hear Robin Farmanfarmaian break down AI’s promise, its risks, and how we can stay compliant and secure in a rapidly shifting landscape! Resources Connect with and follow Robin Farmanfarmaian on LinkedIn and visit her website! Follow i-GENTIC AI on LinkedIn and discover their website!

Healthcare is hitting an inflection point where AI is no longer a curiosity; it’s becoming the engine driving the next decade of clinical transformation. In this episode, Nilesh Bhandari, Chairman and CEO at the Advanced Health Academy, explains that this year marks a turning point in healthcare's embrace of AI, with unprecedented enthusiasm from clinicians, administrators, and even boardrooms. He notes that AI experts and clinicians are finally having productive, in-depth conversations that bridge their once-separate worlds. With EHR infrastructure now mature, he predicts massive efficiency gains and personalized clinician workflows by 2030. He also outlines his work on deterministic lab-interpretation algorithms and a whole-person autoimmune care model. Tune in to hear how healthcare is finally embracing AI at full speed, and what that means for efficiency, patient care, and the future of clinical workflows! Resources Connect with and follow Nilesh Bhandari on LinkedIn, or reach out to him via email. Follow the Advanced Health Academy on LinkedIn and explore their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The future of healthcare will depend on whole-person care, patient-centered design, and community-rooted delivery. In this episode, Liana Guzmán, CEO of FOLX Health, discusses how her organization is reimagining care for the LGBTQIA+ community through integrated primary and mental health services, community support, and accessible telehealth. She explains why emerging technologies like AI must be adopted thoughtfully to avoid reinforcing bias and why trust, cultural competence, and safety are prerequisites for better outcomes. Liana walks through FOLX Health’s evolution from a cash-pay subscription model to an insurance-supported membership structure, highlighting the dangers of poorly trained AI systems and outlining the clinical and financial consequences of failing to invest in affirming care. She also dispels myths about telehealth, shares the demographic realities shaping the future, and emphasizes the urgency for employers and payers to act now. Tune in and learn how inclusive, community-centered care can transform outcomes and reshape the healthcare landscape! Resources Connect with and follow Liana Guzmán on LinkedIn. Follow FOLX Health on LinkedIn and Instagram, and visit their website!

Self-injury is not about seeking attention. It’s often a desperate attempt to survive. In this episode, Amanda Beausoleil, founder of Self Injury Recovery and Awareness (SIRA), shares her personal journey with non-suicidal self-injury (NSSI) and her mission to build a global support network for those affected. She clarifies how NSSI differs from suicide attempts, describing it as a coping mechanism for emotional regulation rather than suicidal intent. Motivated by a lack of professional understanding, Amanda created SIRA to provide online peer support, education, and community resources for people of all ages and backgrounds. She also introduces SIRA’s upcoming six-week program focused on resilience, adaptability, and emotional awareness, supported by technology to expand global access for clinicians and individuals.Tune in and learn how lived experience, empathy, and innovation are transforming the conversation around self-injury and mental health recovery! Resources: Connect with and follow Amanda Beausoleil on LinkedIn. Follow SIRA on LinkedIn and explore their website.  Browse Self-Injury Education Resources (free) here. If you have a lived experience, attend a meeting with the SIRA team here. If you are a psychology student or a therapist, you can make a donation here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com What if the most powerful force in healthcare isn’t a new drug or device, but the ability to change patient behavior at scale? In this episode, Kempton Presley, Chief Executive Officer of AdhereHealth, discusses how the company enhances medication adherence and closes care gaps for high-risk populations through data-driven, science-informed behavioral interventions. He explains how AdhereHealth partners with Medicare Advantage plans, providers, and pharmacies to identify care gaps and influence positive patient behavior change, backed by an at-risk financial model tied to measurable outcomes. Presley also reflects on the challenges in the healthcare economy, shares his personal lessons on navigating career stagnation, and emphasizes the importance of aligning head and heart to create momentum. He highlights AI, automation, and advancements in genetic sequencing as key forces shaping the future of healthcare. Tune in to hear how AdhereHealth is reshaping behavior change at scale and driving sustainable health outcomes! Resources Connect with and follow Kempton Presley on LinkedIn. Follow AdhereHealth on LinkedIn and discover their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Thoughtful, problem-first innovation drives real clinical impact in healthcare. In this episode, Saul Marquez and Ed Gaudet from Censinet host Dr. Jason Hill, Innovation Officer at Ochsner Health, and David Leingang, Director of Innovation Data Science at Ochsner Health, to discuss how their team uses machine learning, workflow redesign, and data-driven insights to reduce physician message burden and improve patient routing. They share how analyzing 2.4 million inbox messages revealed that 4% were tied to weight-loss drugs, prompting the creation of a new weight-management digital medicine program instead of an AI tool. They explain how reorganizing message flows, adding e-visits, and using ML to uncover hidden system strain has improved efficiency, while predictive deterioration models saved lives but had to be retrained as outcomes changed. The conversation closes with an exploration of value-based care, problem-solving in AI, and the AHEAD Network’s role in advancing healthcare innovation. Tune in and learn how practical AI, smarter workflows, and cross-industry collaboration are reshaping modern healthcare! Resources Connect with and follow Jason Hill on LinkedIn. Follow and connect with David Leingang on LinkedIn. Follow Ochsner Health on LinkedIn and explore their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com How do you build AI that actually feels loving to the people it serves? In this episode, Dr. Apurv Gupta, Founder and Board Member of A Loving Organization, explains that the Loving Organization Consortium aims to bring more love and compassion into healthcare by improving nine interconnected systems, people, processes, culture, workflows, and especially technology, through a framework called INTEGRATE. He and Ed Gaudet discuss how “loving AI” can ease clinician burden through tools like ambient listening, workflow automation, and emerging burnout-prediction technology, while emphasizing that tech alone is only 10–20% of the solution. Dr. Gupta stresses that effective technology requires human oversight, governance, feedback loops, and involvement from clinicians and patients in the design process. He highlights that organizations often miss these elements due to lack of awareness and capabilities, which the INTEGRATE framework seeks to build. Ultimately, he argues that love must be the foundational intention shaping systems, leadership, and AI, because technology is neutral but becomes “loving” only when embedded in a loving human environment. Tune in to explore how compassion-driven systems and “loving AI” can transform clinician well-being, patient care, and the future of healthcare! Resources Connect with and follow Dr. Apurv Gupta on LinkedIn. Follow A Loving Organization on LinkedIn and visit their website! Last Apurv Gupta RNS episode here!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Care coordination shouldn’t feel like a black box. In this episode, Ben Forrest, CEO of Olio, discusses how his team is reimagining collaboration among payers, health systems, and post-acute providers for the most complex patients. He shares why fragmented workflows create massive administrative burden, how real-time engagement across 100+ care sites improves outcomes, and why downstream provider relationships directly shape cost and quality. Ben also reflects on the future of AI in care coordination and the bold bets he believes will reshape medical spend. Tune in and learn how better coordination can transform patient journeys! Resources Connect with and follow Ben Forrest on LinkedIn. Follow Olio on LinkedIn and discover their website!