Outcomes Rocket

Saul Marquez
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Sep 29, 2022 • 25min

Addressing Non-Adherence with Technology with Jason Rose, CEO of AdhereHealth, and Kal Vepuri, founder and CEO of Hero Health

Imagine having a kitchen counter device that made sure you took your medication every day! In this episode, Jason Rose, CEO of AdhereHealth, and Kal Vepuri, founder and CEO of Hero Health, discuss how the partnership between their companies can improve medication adherence with technology. They talk about why non-adherence is a problem in healthcare and how they are addressing it together. Most drugs are refilled every few weeks, and complex-case patients have to manage several medications prescribed by different providers and dispensed by separate pharmacies. They explain how the alliance between Adhere and Hero plans to synchronize all the medications a patient might have to take and deliver them at once. With the device, patients can pour medications directly into the Hero smart dispenser and solve the daily challenge they, or the people they take care of, face when it comes to taking their medication. They believe this type of technology is vital to the shift to home care in healthcare. Tune in to this episode to learn about how the partnership between AdhereHealth and Hero Health is improving medication management and adherence, reducing costs and dispensing errors, and giving patients better outcomes! Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 29, 2022 • 31min

LabOps: Managing a Laboratory Operations Team with John Curran, Vice President of Laboratory Operations at BostonGene

Hear from a research scientist turned into a LabOps manager! In this episode, John Curran, Vice President of Laboratory Operations at BostonGene, talks about his experience in LabOps management after having been a research scientist. He details the steps and decisions taken throughout his career that led him to BostonGene, where he oversees laboratory operations around the development of a platform that harnesses the sequencing of RNA and DNA to get insights into patients’ diseases. He thinks it is very important to recognize LabOps team employees, as he finds retention to be the biggest challenge LabOps face, with a very high turnover for roles that are not considered glamorous.   He explains the automation processes labs can undergo to integrate equipment with information management systems to reduce errors to the minimum, have higher control over processes, and increase the quality of the generated data. Tune in to this episode to learn from John Curran about his experience in LabOps and the challenges he’s overcome! Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 29, 2022 • 18min

CD: Redesigning Care Delivery with Bradley Kruger, System VP for Patient Experience at Advocate Aurora

The customer and consumer pieces are taking their ground in healthcare, how are organizations handling this? In this episode of Memora Health's Care Delivery Podcast, we welcome Dr. Bradley Krueger, the system VP for Patient Experience at Advocate Aurora. With more than 20 years of background experience, Bradley shares how the patient experience has evolved through time from sending surveys via post mail to in real-time feedback they get now. Communication between patients and their physicians is one of the priority items on the list to focus on. Including new voices like the BIPOC Community is crucial to redesigning care delivery today and from now on. Bradley also talks about the future of care delivery and what excites him the most. Tune in to the spectacular episode about taking in new voices, rethinking processes, and improving care delivery. Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 28, 2022 • 29min

FOGI: Finding Your Way as a Nurse: Diving into Research and Evidence-Based Practice with Debra Graham, Vice President of Clinical Informatics at Physicians Services Group of Florida

Writing your evidence-based practice is the best way to learn and teach. In this episode of the Future of Global Informatics, TJ Southern talks with Debra Graham, Vice President of Clinical Informatics at Physicians Services Group of Florida. Debra didn’t want to be a nurse, and yet, she found her calling within clinical informatics. She talks about how she has worked from home for thirteen years to support staff nurses at the bedside and make their lives easier. She discusses various areas with technology where nurse informaticists have opportunities, expanding the job avenues they can perform, and highlights the importance of research for nurses to build their evidence-based practices. Debra encourages listeners to ask for what they want and get themselves in the rooms where the people they want to learn from are. Tune in to listen to Debra’s advice based on her 40-year nursing career and her 15-year informaticist career! Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 28, 2022 • 14min

SEMPRE: Customer Voices as a Data Source with Amy Brown, Founder & CEO at Authenticx

Never underestimate the power of conversational data. In this episode, Amy Brown, Founder & CEO of Authenticx, talks about the power of listening and conversational data in healthcare. After having worked in teams that led conversations with tens of thousands of patients and providers daily, Amy was inspired to start Authenticx by how those micro conversations, when pieced together, might contain really important insights that could fuel change within healthcare. Authenticx seeks to help humans understand humans in the healthcare space. Amy explains how they take in bidirectional customer conversations, and with the help of AI and ML models built by healthcare professionals, Authenticx allows users that go into its platform to dive into the desired areas. This marriage of structured data with the literal voice of the customer generates insights that can help different healthcare areas like operations, strategy, compliance, sales, and marketing. Tune in to this episode to listen about how Authenticx is giving value to customer voices as a data source! Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 28, 2022 • 12min

Introducing Insights Out hosted by Natanya Wachtel, Founder of the New Solutions Network

Customer centricity has a huge business value, so it’s time for you to discover it! In this episode, Natanya Wachtel, founder of the New Solutions Network and evrmore.io, talks about the new show on the Outcomes Rocket Network: Insights Out. Natanya starts off by telling Saul about herself and her work at the New Solutions Network designing customer-centric solutions with technology and behavioral science for different healthcare companies. She explains then what the podcast will consist of, having conversations with the heads of leading organizations to understand how they are making their customer relationships work best and ways to improve operational efficiency. Episodes will be released once per month as starters and will last between 15 and 20 minutes. She encourages listeners to check it out if they're looking to increase their business performance with a mix of customer science and experience from herself and her guests. Tune in to this episode to learn about Insights Out, the latest podcast to join the Outcomes Rocket Network! Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 27, 2022 • 30min

RC: What Can We Do to Improve Clinical Trials? with Brad Hightower, CEO at Hightower Clinical

Welcome to the Research Confidential Podcast! In this first episode, Brad Hightower, CEO at Hightower Clinical, talks about improvements that need to happen in clinical trial research. Brad details how he became CEO of his clinical research enterprise, one where he offered free research infrastructure to physicians who hadn’t been involved in any clinical trials before. Throughout his years of experience, Brad observed and identified many improvable aspects, some of which he mentioned. He believes clinical trial criteria need to be adjusted to include a more general population set. Clinical trials suffer from a lack of standardization in processes, and workflows need to be more integrated. Tune in to this episode to learn how Hightower Clinical addresses all the issues Brad has identified in clinical trials! Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 26, 2022 • 30min

MM: The Marketing Clinical Trials Challenge with Shawn Malloy, VP of Marketing at Curebase

Make it easy for someone to find you if they're looking out for what you can offer! In this episode of Marketing Mondays, we are joined by Shawn Malloy, VP of Marketing at Curebase. He talks about the marketing challenges he has to face when it comes to positioning Curebase for all its different customers. Curebase is a decentralized clinical trial company that is running and conducting clinical trials with a software technology system that allows this to occur in a patient-centric way. He explains how he markets the company’s services to its three different targets at the same time: sponsors, physicians, and patients. Additionally, he speaks in a detailed way about the marketing journey that he has gone through at Curebase, giving advice based on his own experience and the lessons he learned from it. Shawn also highlights the importance of content and press marketing to provide customers with the right information with a degree of legitimacy to make informed decisions. Tune in to this episode to learn about Curebase and its marketing strategies in today’s clinical trial space! Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 23, 2022 • 16min

How Advances in Prenatal Testing are Helping Screen for Underdiagnosed, Yet Relatively Common Conditions with Melissa Maisenbacher, Associate Director of Clinical Projects at Natera

This episode is brought to you by Provider Solutions and Development, the leaders in physician and APC recruitment that deliver top-tier candidates for the right roles. Visit info.PSDconnect.org/outcomesrocket to start the conversation today, and get tailored support, dedicated recruitment, and efforts that lead to provider retention and longevity. In this episode, Melissa Maisenbacher, a genetic counselor and associate director of clinical projects with Natera, joins us to continue the conversation about the benefits of non-invasive prenatal testing (NIPT). Melissa shares details on what conditions NIPTs typically screen for, including microdeletions, such as 22q11.2 deletion syndrome (22q11.2DS). She also highlights key 22q11.2DS findings from Natera’s SMART study, the largest prospective NIPT study ever performed. Through her work with Natera, and as a board member of the International 22q Foundation, Melissa helps educate families about 22q11.2DS and connects parents to critical resources. One way she does this is through the annual 22q at the Zoo events which raise public awareness about the condition. Volunteers spread awareness at their local or regional zoo and distribute fact sheets to educate guests and zoo visitors about 22q11.2DS. Tune in to this episode to learn more about NIPT and 22q11.2DS from someone with first-hand experience. Click this link to the show notes, transcript, and resources: outcomesrocket.health
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Sep 22, 2022 • 19min

Expanding the Reach of Reproductive Genetics with Saman Askari, Co-founder, and CEO at Mitera Genetics

There's a lot that one can learn about themselves and their future children thanks to the advancements in genetics. In this episode, Saman Askari, Co-founder, and CEO at Mitera Genetics talks about genetic testing technologies in the reproductive healthcare space. He explains how Mitera Genetics offers education on genetic testing. If a patient chooses to get an Expanded Carrier Screening or a Non-Invasive Prenatal Testing, Mitera enables them to do it at home. This way, they seek to provide more knowledge and accessibility to genetic testing in a medically responsible manner as it counts on physicians and counselors that review every test and connect it back to patients' existing care systems. Saman talks about the challenges Mitera faced and conquered and also shares details on how to access their services. Tune in to this episode to learn how Mitera is helping patients and families take control of their reproductive health in a medically responsible manner! Click this link to the show notes, transcript, and resources: outcomesrocket.health

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