The Culture Matters Podcast

"Surround yourself with people who play at the things you have to work at." - Aaron YoungAaron Scott Young is the chairman of Laughlin Associates and the creator of The Unshackled Owner and we're excited to have him back on the show today!  Jay and Aaron unpack Aaron's uncanny ability to treat everyone he comes into contact with with respect and genuine curiosity, Aaron's early forays into entrepreneurship and an unfortunate set of incidents that landed him in some hot water, and how the people in your world, whether in business or personally, are your most important resources.  Aaron has been a lot of things and brings a unique perspective and voice to these discussion, so be sure to listen carefully to this episode of The Culture Matters Podcast.

"Every customer is different and that makes them special.  Serve to their needs and create win-win relationships." - Guardian Roofing & SidingRobert Frehafer is the owner and founder of Guardian Roofing & Siding and a very good friend to Culture Matters and he is back again today to chat about what the "U" in Guardian stands for.  The "U" stands for "Unique" and Jay and Robert break that down and what it means for Guardian in particular.  To be unique means to be one-of-a-kind and Robert explains how that has helped shape his business and how it is something he and his whole team strive to be.  The overall theme today is about adding value to your clients and to your business and how being unique will add that value on a daily basis.  We hope you enjoy this unique conversation with Robert Frehafer.

"The future influences the present just as much as the past." - Friedrich NietzscheAndrew Berman is an advisor, mentor, and the Head of Engagement and Outreach at American Business Media and we are very excited to have him back on the show!  During their conversation, Andrew and Jay discuss what it says about you when you are early as opposed to late (because you can never REALLY be on time), how committing to things, no matter how small, and holding to those commitments serve to make you a better person, and what the mortgage industry has to look forward to in the next couple of years.  We keep bringing Andrew back because he is a wealth of truth and knowledge, so we hope you learn a little something on this episode of The Culture Matters Podcast!

"We love life not because we are used to living, but because we are used to loving." - Friedrich Nietzsche"The surest way to corrupt a youth is to instruct him to hold in higher esteem those who think alike than those who think differently." - Friedrich NietzschePhilosopher and artisan contractor with Vision Stone and Tile Nathan Merrill is back today and if you've listened to his previous appearances on the show and thought those conversations were deep then prepare to re-evaluate your definition of the word.  Jay and Nathan discuss a little bit of Buddhist philosophy, the value of discussing opposing viewpoints,  existential angst, and even the dichotomy of good and evil.  This truly is a one-of-a-kind discussion, so make sure you're ready to get in there with the one and only Nathan Merrill.

"It's not what you look at that matters, it's what you see." - Henry David ThoreauWe are back today with the founder of South Fork Business Ventures Tony Capullo as he continues his series where he turns the tables and asks our own Jay Doran the questions!  And since it's a culture podcast, we are talking culture!  More than that, we're getting to know The Culture Man a little bit better.  Ever wonder what Jay does in his free time?  Or where he sees himself when he hangs up his culture spurs for good?  Have you ever wondered if he sleeps?  If you have, then you are getting all of your answers today!

"Constantly probe the people who report to you and encourage them to probe you." - Ray DalioAdvisor, consultant, mindset coach, and founder of one of the top 10 mortgage coaching programs in the country, M1 Academy, and host of "The Business of Success" podcast  Phil Treadwell is back on the program today and this one is full of the good stuff!  We're kicking things off with Jay and Phil discussing coaching and why it can be so important for people on their journey to success.  After that, we're deep diving on the state of podcasts and the direction the genre is going in.  It is still a relatively new medium, so there is a lot of room for growth and we're discussing the culture surrounding podcasts as well as what it means to be a good guest.  This is a podcast episode about podcasts, so if that hasn't already blown your mind we really think you'll enjoy this conversation with Phil Treadwell!

"The reason why we've done so well over a long period of time is we've got good people.  And I've always been a great believer that without good people, you don't have a business.  People can bugger something up pretty quickly, but good people can keep it going." - Robert MilnerAleck Arena is the founder and owner of Arena Securities and specializes in investing in stock shares and today we are focusing on the book The Price You Pay to Be an Australian by Pino Gangemi who just so happens to be Aleck's grandfather!  We're getting an account of Pino's life, where his drive to succeed came from, and how a little boy from Italy moved to Australia with his father and taught himself English and how that was really the start of his journey to success.  Aleck discusses the influence his grandfather has had on him and shares some anecdotes about time they spent together when he was young.  Pino is a fascinating man and we hope you enjoy hearing about his life.

"All truth passes through three stages:  First, it is ridiculed; second, it is violently opposed; and third, it is accepted as being self-evident." - Arthur SchopenhauerChristine Beckwith is the founder of 20/20 Vision for Success and the author of Finding Honor: The Journey to Truth and she is back on the show today to discuss the fifth chapter of her book entitled "Hardwired to Sin".  Christine discusses her inspirations behind this chapter, the innate attraction of doing things that are "sinful", and, on a more personal note, the observations she made about a return to a more innocent and less hostile state of mind when one's time in this life is coming to an end.  We're going deeper and deeper as this series continues and today is no exception!

"Love is the answer."Founder of Duffin Media, voice-over actor, and voice coach John Duffin returns to The Culture Matters Podcast and today we are all about the love.  With all of the negativity in the world, isn't about time we bring some positivity back?  John and Jay are going through the benefits of positive reinforcement, how anger is a strong emotion and love can help overcome it, and how just a little love can change the trajectory of someone's life.  Love can come in all sorts of forms and as long as you are out there putting love and positivity into the world, you are doing your part to make things just a little bit better.

"It is impossible to suffer without making someone pay for it.  Every complaint already contains revenge." - Friedrich NietzscheFounder of The Pavement Group, Top Contractor School, and the host of "The Brian Hess Show" Brian Hess is back on the show to finish up our conversation on conflict and today we are focusing primarily on leadership's role in conflict.  The leader of the organization sets the tone for conflict on how they handle it, they're affinity to causing it, and well they can mediate conflict between themselves and their employees, amongst the employees themselves, or even with clients.  Brian has a lot of experience as an entrepreneur and a leader, so he knows his stuff and if you've got questions about handling conflict, this is the guy to listen to.