Talk Talent To Me

In this episode, we do our deepest dive yet into the fascinating field of segmented recruiting marketing.To explore this topic in detail, we are joined by Victoria Myers, the Global Lead for Talent Attraction at Amdocs. Victoria chose a career in the talent space because of her passion for helping people, and that passion hasn't waned one bit. During our conversation, Victoria explains Amdocs' forward-thinking, long-term approach to talent attraction and acquisition and how they are bringing it to life through their newly-developed AI-driven talent marketplace. After listening, you'll understand the difference between talent attraction and talent acquisition, what a successful proactive sourcing model looks like, and why you should always try to do work that you love! Key Points From This Episode: Victoria's approach to time management. Where her career began and the journey she took to get to where she is today. What inspired her to get into full-time recruiting. Why she chose corporate recruiting over agency recruiting. What her day-to-day work consists of as the leader of Amdocs' Talent Attraction team. Features of Amdocs' new AI-driven talent marketplace. The difference between talent attraction and talent acquisition. How Victoria and her team create warm leads for the Amdocs recruiting team. Characteristics of the Amdocs company culture. Metrics Victoria and her team use to measure the success of their talent attraction system. The journey of Amdocs' first hire through their new system. How Amdocs categorizes potential hires. The importance of providing comprehensive feedback to employees. Automated systems that Amdocs is planning to roll out in the coming months. The two different branches of Amdocs' long-term proactive sourcing model. The role of the talent strategy leaders in Victoria's team. Victoria's top piece of career advice. Tweetables: "While I was good at sales, I loved recruiting. I loved helping people find a job [and] feeling like I was doing something positive in someone's life." — @Victoria_rcrtr [0:05:37] "At the end of the day, the best experience in the world is giving someone an offer and them saying, 'Yes, I accept.' That is rewarding work right there!" — @Victoria_rcrtr [0:08:10] "It takes typically seven to nine instances of engagement with your brand before it becomes more recognized or before someone will take an action." — @Victoria_rcrtr [0:14:47] "Work is work. But when it can be something that you enjoy and that you love, it becomes less work." — @Victoria_rcrtr [0:30:33] Links Mentioned in Today's Episode: Victoria Myers on LinkedIn Victoria Myers on Twitter Amdocs Talk Talent to Me Hired

Today, we are joined by tech entrepreneur, author, speaker, advisor, and founder of The Source, Jane Frankland. Jane has identified several discrepancies in the hiring process and, in this episode, she shares her advice for ensuring a diverse and inclusive workplace from the get-go. Key Points From This Episode: Why cybersecurity is so important for individuals and companies. How attackers use automation to target vulnerabilities and extract information. Why social media platforms should provide better support for those facing security breaches. How women's risk perception typically differs from that of men. Jane's background in art and design and her transition into technology and cybersecurity. A look at The Source platform and the opportunities it affords underrepresented women. How Jane helps companies attract and retain diverse talent (and why it's crucial to do so.) The importance of identifying gender differences and removing biases in the hiring process. Factors affecting diversity and inclusion issues in the workplace. Jane's advice for creating an inclusive workspace, starting with the hiring process! The mental health issues challenges faced by the cybersecurity industry. Tweetables: "37% of women in the world still don't have access to the internet, which is really quite horrifying." — @JaneFrankland [0:06:07] "Women [see] risk in a different way to men, and if you [don't] have women in companies helping to assess risk and protect companies, then you [are] going to be less safe." — @JaneFrankland [0:12:24] "We have a real problem with wellbeing [in the cybersecurity industry]; with mental health, with brain health, with stress and burnout. It's absolutely horrific. It's at a higher level than healthcare workers at the moment." — @JaneFrankland [0:29:37] Links Mentioned in Today's Episode: Jane Frankland The Source Jane Frankland on LinkedIn Jane Frankland on Twitter Jane Frankland on Instagram Talk Talent to Me Hired

Are the days of the traditional interview process over? We're experiencing a paradigm shift in the recruitment world where simulation replaces speculation and soft skills take center stage. Joining us to discuss how AI is transforming the hiring process is the CEO and Co-Founder of HiringBranch, Stephane Rivard. In this episode, we explore how HiringBranch is revolutionizing hiring by creating a platform where candidates can showcase their abilities in real-time simulated scenarios. Stephane highlights the importance of soft skills and explains how HiringBranch's assessment works, breaking down the types of skills they assess in candidates. Tune in for insights into the AI recruitment revolution, which may just be paving the way for a more accurate and effective way of finding the right talent. Key Points From This Episode: Introducing Stephane Rivard, the CEO and Fo-Founder of HiringBranch. How Stephane "unplugs" and what's on his reading list. Stephane's background: how he always strove to be an entrepreneur. Insight into his company, HiringBranch, which uses AI for high-volume hiring. How the HiringBranch platform works, the skills it assesses, and how the assessment varies based on the role being applied for. What companies are getting wrong in the traditional interview process. The goal of the platform to identify candidates who excel in soft skills. How HiringBranch bypasses the interview process by simulating job scenarios without the presence of an engineer or mentor. A surprising realization Stephane had about the recruitment industry. Tweetables: "My idea of unplugging is reading business books." — Stephane Rivard [0:01:51] "There are typically two roles that we use [for] our platform. One of them is for a sales-oriented or loyalty-oriented role, and the other one is customer service." — Stephane Rivard [0:07:12] "What [the HiringBranch platform] does, especially for high volume jobs, [is give] you a standardized way to evaluate everyone." — Stephane Rivard [0:15:58] "Everything we do — even our lives, our apps — are metric driven. Why is there not more of this metric-driven approach to hiring?" — Stephane Rivard [0:24:28] Links Mentioned in Today's Episode: Stephane Rivard on LinkedIn HiringBranch A Brief History of the Interview and Its Future THE AI RECRUITER: Revolutionizing Hiring with Advanced GPT-Powered Prompts Talk Talent to Me Hired

Our guest on the show today holds to the saying that the secret sauce to any company's success is the people! Here with us on Talk Talent to Me today is Christina Pinheiro, Vice President of People and Talent at Sibros. In our conversation with Christina, we hear about her background and what sparked her passion for helping people and creating a positive employee experience, which ultimately led to a career in HR. She shares her thoughts and views on the impact of learning and development, and what that looks like at Sibros through their Lunch and Learn sessions. She tells listeners about her favorite session on Interview Bias, and what she thinks about anonymizing parts of the interviewing process. Finally, we discover why she wound up as a guest on the show and hear about how Christina and her team approach the use of AI tools in their recruiting stack. Key Points From This Episode: We chat about her love for ChatGPT and AI in general. She shares her background and how she wound up in her current role. Her goals and objectives as VP of People and Talent at Sibros. Her thoughts and views on learning and development (L&D) and what it looks like at Sibros. What she does with the feedback from their employees regarding L&D. Lunch and Learn: some examples and details from the sessions they do at Sibros. Her favorite Lunch and Learn session: Interview Bias. Her drive-home points from her Interview Bias learning session. Christina's thoughts on anonymizing resumes and other parts of the interview process. AI and recruiting; Christina's approach to using these tools in Sibro's recruiting stack. Christina leaves listeners with the best career advice she's received so far. Tweetables: "I believe that we all get into this build because of a strong passion for really helping people or creating a positive employee experience." — Christina Pinheiro [0:02:58] "I had noticed pretty early on — that there is a large, significant gap, in many companies where employees lacked a voice or guidance for their own personal growth." — Christina Pinheiro [0:03:31] "I always have this motto, saying, 'The secret sauce to every company is the people.'" — Christina Pinheiro [0:04:21] "I really emphasize on the benefits of continuous learning and [how] attending these sessions contributes to personal and professional growth." — Christina Pinheiro [0:10:22] "How does bias occur? It occurs when you unintentionally introduce certain errors or [you] project these during the interview process, leading to an unfair bias for candidates. These biases can stem from various factors, such as personal beliefs, stereotypes, implicate biases and subjective judgments." — Christina Pinheiro [0:19:34] {Longer Quote} "I am a big fan of the AI tools, however, I do strongly share as well, do not allow that AI tool to take away from the own original content of what you may have written. Use it as an additional resource, use it as another opportunity to enhance some of your skills, but do not be reliant on it. We don't want to take away from the natural human being." — Christina Pinheiro [0:24:33] {Longer Quote} Links Mentioned in Today's Episode: Christina Pinheiro on LinkedIn Sibros Talk Talent to Me Hired

"You are never too busy to be innovative!" These are the wise words of today's guest, Daniel Benavides, Director of Recruitment at Recursion. Daniel joins us for this episode of Talk Talent to Me to tell us about his background, what made him become a recruiter, what he loves most about it, and why he believes there should be some sort of school for potential recruiters. We delve into Recursion's incredible inclusion model and strategy and where it came from before Daniel tells us about their employee resource groups, why they are a real community, and so much more! Our guest also shares the best career advice he has ever been given and reminds us to stay innovative throughout our careers. Key Points From This Episode: How Recursion integrates inclusive policies based on its company culture into the business. Where its inclusion strategy came from and how an employee resource group (ERG) assists. Daniel shares his approach to making an ERG an actual community of diversity. How to include everyone in Pride Month and turn employees into allies. Daniel tells us about his background, why he went into recruiting, and what he loves about it. The importance of trying different things to see what works. Why there should be a recruiting school of sorts to help potential recruiters in their careers. The best career advice Daniel has ever received from someone. Tweetables: "I can only speak to my lived experience – I can't speak to the experience that our [Latinx or Black employees] have – so being able to have an ERG that is focused on that pillar or that marginalized group is key so we can ensure our policies are more inclusive." — @benavidesdaniel [0:05:47] "There is an incredibly important piece of having an executive sponsor that believes in the value of diversity, equity, and inclusion and that it makes us stronger." — @benavidesdaniel [0:09:02] "You change the world [and] make an impact [by bringing] everybody along the journey. It's not just on the backs of one underprivileged or marginalized group; we are all working towards the same goal and making the world a better place." — @benavidesdaniel [0:15:02] "The only way we're going to find out if something works is if we try it." — @benavidesdaniel [0:18:32] "Be innovative [and] question the status quo!" — @benavidesdaniel [0:30:16] Links Mentioned in Today's Episode: Daniel Benavides on LinkedIn Daniel Benavides on Twitter Recursion Talk Talent to Me Hired

The recent radical improvement of AI has shaken up the world, and as more AI tools become available and easily accessible, the concerns surrounding the implications of AI on our future grow stronger by the day. But AI should be embraced and not feared, and to help us explain why, we are joined by two talent specialists who are using AI to improve their daily operations. We kick off the show with the Director of Talent Sourcing at Activision Blizzard, Justin Ghio. Justin shares how he ended up in his current role before explaining how he and his team use AI with a practical demonstration for the live audience. After Justin shows us how to use AI to its full potential in recruiting, we welcome José Cong to the show. José is the VP of Talent and Culture at Humane, and his impressive resume includes being part of the team who brought the iPhone 1 to market (working under Steve Jobs!). José came out of retirement to join Humane and after explaining why he made this decision, he reiterates why AI is the future, why it should be embraced and not feared, how AI has improved his recruitment process, and how he and his team are using AI responsibly. At the end of the day, AI is there to support people rather than replace them, and to find out how AI can be used to improve diversity, equity, inclusion, and belonging at the office, press play now! Key Points From This Episode: Introducing Justin Ghio as he explains his chance encounter with Dennis Rodman. Justin's background and his role as the Director of Talent Sourcing at Activision Blizzard. How the Activision Blizzard recruiting team is using AI. Why AI cannot and will not take over jobs in recruitment. Demonstrating how Justin uses freely available AI technology for interviews and onboarding. He explains how to use AI to its full potential. Welcoming today's second guest, the VP of Talent and Culture at Humane, José Cong. José's background and the work he did for Apple for the iPhone 1. Why he chose to come out of retirement to work at Humane; realizing that AI is the future. How José and his talent team are implementing AI tools. His reasons for why AI should not be feared. A look at how AI is improving Humane's interview and assessment process. What José looks for in new team members. How he still creates great candidate experiences in today's remote work landscape. The way he ensures that he and his team are using AI in a responsible way. How AI can help to eliminate unconscious biases to systematically improve DEI in the office. Tweetables: "We are constantly leveraging a lot of the new, latest, and greatest technologies to ensure [that] we're not getting left behind" — @Just_in_Games [07:20] "[AI] is not going to take your job; it's just going to let you do things quicker." — @Just_in_Games [09:53] "That's the power of ChatGPT and some of this AI technology: It's not output-based, it's input-based. We are always going to be the input — don't be scared that it's going to take your job; you are the key that unlocks its potential." — @Just_in_Games [15:57] "[Steve Jobs] was my direct boss, but the people underneath him were equally as impatient. There was a tremendous amount of pressure [at Apple] in terms of yielding results; we were literally racing the clock to get [the iPhone 1] out." — @Jose_Cong [31:39] "Unretiring was not an easy decision — life was pretty good, it was really good actually. But, the feeling that there was a paradigm shift potentially happening is what perked my interest — and I started to look into what AI was." — @Jose_Cong [34:29] "I hate the terminology 'artificial intelligence'; it's augmented intelligence. If we think about it from that perspective, we're going to be less intimidated by it and we're going to be more open-minded." — @Jose_Cong [41:01] "It's not about hiring someone that can do the job; it's about finding someone who is going to buy into what we're doing, and who's going to be passionate about participating and building what we have." — @Jose_Cong [45:45] Links Mentioned in Today's Episode: Justin Ghio on LinkedIn Justin Ghio on Twitter Activision Blizzard ChatGPT José Cong on LinkedIn José Cong on Twitter Humane Talent Acquisition Week Talk Talent to Me Hired

Today's episode is coming to you from our NYC Live Event, and will not be our usual type of episode! It'll be more like a "town hall meeting" so grab onto your seats as we talk about generative AI and its role in the world of talent and acquisition. Our first amazing guest is Jenny Cotie Kangas, a friend of the show and force to be reckoned with. Our second guest is the innovative Chief Technology Officer at Hired, Dave Walters. In our discussion we cover how Jenny is conceptualizing AI and leveraging it best, why you don't have to be afraid of generative AI, and she talks us through some examples of how to use ChatGPT. Dave recaps his opinion on the first half of the session with Jenny, and shares his thoughts on setting generative AI policies at work and why it'll be important. We also dive into Local Law 144, as well as some other questions asked by our audience members. This is a great episode on all things generative AI, so don't miss out! Key Points From This Episode: Rob introduced today's live event and the mission behind it. He introduces our first guest; Jenny Cotie Kangas. Jenny shares her background and how she wound up where she is today. How she's conceptualizing AI in her role and making sure to leverage it best. Don't be afraid of generative AI: calling up the 'hat' you want the AI tool to wear. An introduction to ChatGPT and what generative AI is. Jenny takes us through live examples of using ChatGPT; including prompts and more. Things to remember when using ChatGPT or generative AI. How Jenny uses generative AI in her day-to-day. Checking for bias and why that's necessary. Bringing in a situation and asking for options. We answer "What are sharp questions?" (a live example). Jenny talks about prompts and how to create them. Can you give too many inputs to ChatGPT as a prompt? Rob introduces our next guest: Chief Technology Officer, Dave Walters. His reactions and thoughts on Jenny's segment of the session. The difference between ChatGPT and Google. Dave's thoughts on his team using ChatGPT for 80% of their work: setting policies. Moving past the hype of AI into the real world of AI: democratizing AI. Other AI tools that use generative AI (other than ChatGPT). We discuss Local Law 144: what it is and when to be concerned about it. Who is verifying or validating data presented to us through generative AI? Legal pushback they've received since using these AI tools. The best career advice our guests have ever received. Tweetables: "I leverage AI to enable me, the human, to be able to go further and faster at work." — @CotieJenny [0:06:33] "One of the things to remember is, [with] any sort of generative AI, you have to ask the right sharp question to get the answer." — @CotieJenny [0:15:13] "Don't upload all your business secrets into ChatGPT, that's probably not a smart thing to do, and I would avoid doing that!" — Dave Walters [0:25:48] "I would recommend to everybody — make sure you are getting policies in place — so that your teams know what to do and what not to do [with generative AI]. Don't let that policy we don't use it, that is a bad approach and you will fall behind." — Dave Walters [0:26:13] "These laws, at a very very high level, are meant to ensure that we're using technology for good." — @CotieJenny [0:37:22] "[Generative AI] is not smart enough to figure out what is factual and what is not factual, today. It's a big problem — one of the biggest challenges with generative AI, it's going to have to be solved, [and] it's not easy to solve." — Dave Walters [0:39:37] "Any time something is new it's a lot easier to attack it than to try and understand how we can put effective guardrails in place so that we can use this for good." — @CotieJenny [0:42:47] Links Mentioned in Today's Episode: Jenny Kangas on LinkedIn Dave Walter on LinkedIn Hired ChatGPT Open AI Local Law 144 (Holistic AI) Talk Talent to Me Hired

One of the biggest mistakes made by employers when hiring early-career talent is assuming that the recruiting part is over when someone signs an offer. Today's guest is Ben Siegel, the founder and CEO of the HR technology company, Abode, who knows what it feels like to be left in the lurch after a job offer and is doing his best to ensure it doesn't happen to others. Abode began as a corporation that hired out students to mow lawns for $25 an hour and has since evolved into a thriving company that helps other companies attract and retain early-career talent across the job spectrum. Early-career talent these days is largely comprised of Gen-Z'ers and in this episode, Ben, who is a Gen-Z'er himself, explains what this generation of job seekers is looking for and debunks some of the common misconceptions that older generations have about them. Key Points From This Episode: Ben shares the origin story of Abode. Issues in the talent acquisition space that the pandemic brought to light. Factors that are much more important than the school you attend. Roles that Abode's customers are hiring for. Lessons learned through the research Abode conducted with 5000 Gen-Z job seekers. Misconceptions that older generations have about Gen-Z. How employers can build trust amongst their Gen-Z employees. One of the biggest mistakes employers make when hiring early-career talent. The process that should follow a job-offer-signing. Things that employers need to communicate to early-career talent. The service that Abode offers to employees and employers. Parting words of wisdom about how to retain early-stage talent. Tweetables: "It doesn't matter where you go to school. If you have the skills and work hard, you can go work at Morgan Stanley. You don't have to be at Harvard to do that anymore." — Ben Siegel [0:06:28] "You can boil everything [Gen-Z job seekers] want down into four main things; transparency, connections, respect, and expectations." — Ben Siegel [0:08:04] Links Mentioned in Today's Episode: Ben Siegel on LinkedIn Abode Talk Talent to Me Hired

Tranforming Lives Through Tech: Click Here to Donate With a background in software engineering, Tony brings his technical expertise to the process of TA. Tune in to hear what motivated this pivot, why he is uniquely positioned to work in this role, and what he loves most about recruitment. Tony shares his perspective on when it is necessary to insist on working on-site, drawing on what the data says about remote work and productivity. He shares an inside perspective on Hearst's strategy to keep employees and consumers happy, and what he considers the best use of ChatGPT. Hear about Tony's introduction to the industry, building a team for a fintech firm and realizing he had a knack for it, and what made him want to stick with it. He also tells listeners about an opportunity he found to give back, and how you can get involved. Key Points From This Episode: An introduction to today's guest, Tony Kochhar. Hearst's strategy to keep its employees happy, and its response to the COVID19 pandemic How Hearst diversifies investments in different industries. Tony's view on roles where it is necessary to work on site. His perspective on why executives might want to push to have people in the office. What the data says about remote work and productivity. Tony's background in software engineering and entrance into acquisition. What he realized when AI appeared on the scene. How he realized AI could be used in recruitment. Navigating legal concerns. The best use of ChatGPT. Moving from tech to recruitment. The first team he built for a fintech firm. What made him want to stick with recruitment. Why recruitment is life-changing. Finding a way to give back. How you can get involved with the donation program. Tweetables: "When AI suddenly emerged almost like a bomb several months ago, I subscribed to all these various blogs and magazines, and immediately I knew, I said, 'this is a very big deal'." — Tony Kocchar [0:11:02] "Treat [ChatGPT] like a really smart assistant that you've always wanted and now you have access to." — Tony Kocchar [0:16:44] "There's a very human aspect to talent acquisition and I think that's what kept me here." — Tony Kocchar [0:21:15] "You have to believe in the companies and you have to believe in the people you are representing and recruiting, your candidates." — Tony Kocchar [00:21:56] Links Mentioned in Today's Episode: Tony Kochhar on LinkedIn Hearst ChatGPT Talk Talent to Me Hired Donation Program

For Erica, finding the right kind of employees, ones that are prone to growth and seeking out challenges, is fundamental to success, and she talks about why this individual attitude is the number one thing she looks for in prospective hires. She also lists a few of the other factors that make up good employees and why there are no perfect candidates out there. Key Points From This Episode: Lessons and reflections from this year's ATD Conference. Erica shares her background and path to her current role at Wellthy. Strategies for assessing and dealing with employee disengagement. Why treading water should always be addressed. Why engaged employees are the best kinds of company ambassadors. Different ways that individuals can distinguish themselves. Erica talks about confronting the challenges of the remote workplace. The role of recruitment in the talent life cycle. Erica shares where she wants to be in five years! Tweetables: "In HR in general, - the path is never straight, for most people." — Erica Maureen [0:04:22] "I really loved putting the processes in place but I wanted to make sure there was a quality effect in order to make sure that the patients were having this great experience." — Erica Maureen [0:05:25] "After a while I got sick of working for a large corporation and working for a hospital center and I really wanted to get into tech." — Erica Maureen [0:06:13] "If you have employees that are stagnant, guess what, they are not going to be engaged." — Erica Maureen [0:09:21] Links Mentioned in Today's Episode: Erica Maureen Wellthy ATD Talk Talent to Me Hired