Speaking Of Reliability: Friends Discussing Reliability Engineering Topics | Warranty | Plant Maintenance

Getting Failure Feedback Abstract Kirk and Fred discuss the many required tests before market release and post market ongoing reliability testing and why testing is so necessary. Key Points Join Kirk and Fred as they discuss the reasons we have to do so many tests to get the feedback on failures sometimes long after the […]

Data Analysis Assumptions Abstract Greg and Fred discuss the importance and context of assumptions in data analysis. Key Points Join Greg and Fred as they discuss assumptions making decisions using non parametric data.  Topics include: What is non parametric data? Why, when, and how to use non parametric data? How to make good decisions using […]

AI Challenges and Opportunities Abstract Greg and Fred discuss AI – both the challenges and opportunities for quality and reliability professionals. Key Points Join Greg and Fred as they discuss how AI may have the same impact as the discovery of electricity or the steam engine.  Both created economic disruption and personal change.  So, hang […]

Robustness Abstract Philip and Fred discuss the idea of a robust design for a product or system. Key Points Join Philip and Fred as they discuss Topics include: To improve the ability of a product to withstand unexpected stresses, improve the robustness. Design techniques to improve robustness. Various methods to improve reliability like stress-strength analysis, […]

Vintage Experience Abstract Philip and Fred discuss the value of the experience our co-workers may be able to share. How important is Mentoring in the Workplace? Should we all be mentors? How do we collaborate with a cross functional team that is built through the many generations and Leveridge the experience and foster the growth […]

Shorter Lifespan of Newer Appliances Abstract Carl and Fred discuss an article from the Wall Street Journal describing how newer appliances tend to have more complexity and shorter lifespans, and what can be done to reverse the trend. Key Points Join Carl and Fred as they discuss the factors that influence reliability in large, complex […]

Value of Design FMEA Abstract Carl and Fred discuss an interesting question from a listener about modeling the money value of Design FMEAs. Key Points Join Carl and Fred as they discuss whether it is possible to predict the cost savings due to design changes driven by Design FMEA. Topics include: The challenge of predicting […]

Lots of organizations really struggle with projecting returns. Big time. They often say the only data they have is the number of things sold in a month, versus the number of products returned. Really? So you have no idea which customer is returning the product? No idea when that customer purchased that product ... even just to confirm it was returned in the warranty period? Most organizations actually have the data ... it's all about sharing it.

The 2017 Atlanta Airport Blackout was caused by an electrical fire that took out the main power supply cables, ... and the backup power cables that were located in the same tunnel. This simply can't happen when organizations take reliability seriously. So if you want to learn how 'not' to do something like this ... listen to this podcast!

Customer Support Abstract Dianna and Fred discuss the challenges as a customer when calling for customer support. Key Points Join Dianna and Fred as they discuss customer support. Topics include: why current contact methods make it seem that customers are not a priority. the missing link: the problem the customer is facing. how changing the […]