PreAccident Investigation Podcast

Ryan Kitchens, a senior software systems engineer with a background in media and gaming, dives deep into the challenges of learning from incidents in the tech world. He highlights a study showing that fast learners often leave the software industry, impacting skill transfer. Kitchens critiques incident command bottlenecks and discusses how higher levels of abstraction can complicate failure management. He emphasizes the need for curiosity despite production pressures and expresses cautious optimism about community-led change in resilience across industries.

How's 2022 going so far?   I can't seem to make the switch...In my mind it is still 2020... Get Caught Trying to Make the World Better! Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives... Give this a listen. Thanks for listening and tell your friends.  See you on Audible...all my books are up on there.  One of them is read by a British dude - it is like a Harry Potter book!  Have a great day as well. 

Ryan Kitchens, a Senior Systems Engineer at Netflix, dives into the intricacies of incident response and learning from failures in software. He discusses the importance of keeping risk conversations alive even during calm periods and critiques the simplistic tools often used for problem-solving. Ryan highlights the challenges of onboarding new leaders to embrace deeper learning methods and warns against action items that can inadvertently create future incidents. He also addresses the pervasive issue of attrition and dark debt within tech teams, advocating for dynamic documentation to mitigate hidden risks.

13Aug How's 2022 going so far?   I can't seem to make the switch...In my mind it is still 2020... Get Caught Trying to Make the World Better! Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives... Give this a listen. Thanks for listening and tell your friends.  See you on Audible...all my books are up on there.  One of them is read by a British dude - it is like a Harry Potter book!  Have a great day as well. 

How's 2022 going so far?   I can't seem to make the switch...In my mind it is still 2020... Get Caught Trying to Make the World Better! Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives... Give this a listen. Thanks for listening and tell your friends.  See you on Audible...all my books are up on there.  One of them is read by a British dude - it is like a Harry Potter book!  Have a great day as well. 

How's 2022 going so far?   I can't seem to make the switch...In my mind it is still 2020... Get Caught Trying to Make the World Better! Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives... Give this a listen. Thanks for listening and tell your friends.  See you on Audible...all my books are up on there.  One of them is read by a British dude - it is like a Harry Potter book!  Have a great day as well. 

How's 2022 going so far?   I can't seem to make the switch...In my mind it is still 2020... Get Caught Trying to Make the World Better! Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives... Give this a listen. Thanks for listening and tell your friends.  See you on Audible...all my books are up on there.  One of them is read by a British dude - it is like a Harry Potter book!  Have a great day as well. 

The podcast discusses the tendency for people to do what they are rewarded for rather than what they are told to do and the importance of aligning rewards with desired behaviors.

How's 2022 going so far?   I can't seem to make the switch...In my mind it is still 2020... Get Caught Trying to Make the World Better! Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives... Give this a listen. Thanks for listening and tell your friends.  See you on Audible...all my books are up on there.  One of them is read by a British dude - it is like a Harry Potter book!  Have a great day as well. 

This podcast discusses the effectiveness of stop work and suggests giving workers the power to pause work if they feel it is unsafe. Alternative methods for immediate intervention in safety concerns are also explored.