MSP 1337 | Cybersecurity Education & Security Guidance

We are finally talking about Application Software Security with Matt Lee of Pax8. We went deep on a few safeguards and found some tangents.

Ever wonder what the world outside of IT does with cybersecurity awareness training? If they don’t engage with an MSP, how many do it at all? I sit down with Jennie Johnson of TCE Company to get her perspective on transitioning from the world of education (K12) to working in the IT Managed Services space.

We have all configured Email automation at some point and we often use systems and tools that automate email notifications with actions or instructions. With that being said, how often do we check in on the recipient as to whether or not the action and instructions are being followed. Listen to Charles Love of ShowTech Solutions share his experience and resolution when it comes to email automation as it pertains to Security Awareness Training.

Talking through the CompTIA Cybersecurity Audit outcome with Jim Harryman of Kinetic Technology Group. Obtaining the Trustmark is no small feat and requires dedication and effort by the entire organization. In this episode, we will talk about where they find themselves as they navigate the next twelve months as they prepare for the next audit.

We find ourselves getting closer to the end of CIS Top 18. In this episode, Matt Lee of Pax8 and I discuss Service Provider Management. Matt does an excellent job of laying out a success path for any MSP to implement. You should note that this is a non-technical control.

If you didn't get a chance to attend the sessions on MSP+ Playbooks or tabletop exercises, then join Matt Topper and me as we recap some of our interactions with attendees and feedback from both our sessions. In this episode there are no fire alarms.

Ever feel like a punching bag when the phone rings and you have an upset client? Do you communicate with your clients outside of IT support? I sit down with Morgan Barse of Wing Woman to talk about Marketing and how the majority of marketing needs to start after you onboard your client. I learned a lot from Morgan's insights, and I think you will, too.

From Layoffs to job transitions in the channel. Desraie Thomas and I chat about cybersecurity and how it impacts us all. It doesn't just happen at work; yet, as employees, we have been given the tools and resources we don't often see at home. The kids and elderly are usually victims who never have their stories heard. Then, we wrap things up with a new approach to delivering Governance and Risk solutions into the channel.

Security Awareness and Skills Training is CIS Top 18 Control 14 is where Matt Lee of Pax8 and I sit down in our home offices to discuss the ins and outs of all nine safeguards. The importance of them and how they help your organization mature your workforce.

Cybersecurity should be front and center in every organization, and who you hire impacts how well you can implement it. In this episode, we discuss having the right staff and aligning with company expectations and goals. While not necessarily a cybersecurity focus, we highlight how cybersecurity plays a role in who you hire and what you might look for in your hiring process. Join me as I hear from Charles Love about his journey using a recruiter.