MSP 1337 | Cybersecurity Education & Security Guidance

Your employees might already use AI for either work or personal, but are you using it for your business? I sit down with Jimmy Hatzel of Hatz.ai to discuss the challenges and impact of AI and its usage to improve productivity and efficiency within your MSP.

With FFIEC retiring the CAT assessment in August 2025, it might seem daunting to consider other frameworks as a path forward. I sat down with Dan Sitton of Guardian Technology Group to discuss his background in working with banks and some suggestions for the future.

The Last Control Domain discussed on the fireside chat is Physical and Environmental Security. This domain was taken directly from the CompTIA Cybersecurity Trustmark, and while it wasn't done in sequence like the majority of the domains, it is not a result of it being overlooked. However, many MSPs often fail to give much attention to it. Join Matt Lee and me as we walk through the 16 safeguards.

Whether you are aligning your cybersecurity to CIS Top 18, the Cybersecurity Trustmark, or any of the many other frameworks, you are bound to get stuck in an attempt to achieve perfection. I sit down with Charles Love of Showtech Solutions to tackle the challenges of progress in the face of paralysis. Stay to the end to get the Ten Commandments of Framework Implementation.

Many of us remember the days of trying to recover data off of a physically damaged drive, human error of deleted files, and many other scenarios. I sit down with Sarah Farrell and Andy Maus of Drive Savers to debunk a few myths around drive recovery and many new technologies developed to recover data that seem near impossible to save.

As we wrap up Cybersecurity Month, I had a chance to sit down with Wayne Selk, VP of CompTIA Cybersecurity Programs and Executive Director of CompTIA ISAO, to discuss Risk Management and its role in cybersecurity—flashback to the late 90s and the changes we have seen that bring us to today.

We have discussed what happens when a vendor is just gone. What happens when a vendor has an outage or some business disruption? Do you jump to another vendor? Do you plan to weather the storm, or do you pivot? Eric Hanson of Inland Productivity Solutions and I sit down and discuss the challenges faced with business disruptions and failures that might require a pivot... Then again, they might not.

What is your company's will? This Fireside Chat with Matt Lee tackles the Acceptable Use Policy, Written information security plan, Roles, and responsibilities. Please give us feedback, as we have a pretty healthy disagreement on a few items and are hoping that you, the listener, can help us find a new path forward.

From CompTIA MSP Community to the larger IT Community at large. Dawn Sizer of 3rd Element Consulting and Henry Timm of Phantom Technology Solutions are great CompTIA community members who volunteer their time for not just CompTIA but other great communities that make us all better together. This is a great conversation around what is available to you both from networking and education down to tools and resources that can help you get involved and improve your cybersecurity posture.

Talking about risk shouldn't be difficult, but it is as I sit down with Peter Maynard of SMB1001. There are so many challenges in cybersecurity, but sometimes we need to look through the lens of risk. SMBs worldwide will soon be asking their MSPs about how they can help them align their cybersecurity posture with a set of safeguards that will complement what MSPs pursuing the CompTIA Cybersecurity Trustmark can manage or support for their new or existing clients.