Giant Robots Smashing Into Other Giant Robots

Ben & Derrick welcome Anna Jacobsen, Education Director at Drip, to discuss customer demos / onboarding, sales and retention strategies, customer success, and best practices within Drip. Upcase FormKeep Drip Drip Certification Course Lessons Learned From a Year of Product Demos at Drip- Anna Jacobsen @ MicroConf Rob Walling on Giant Robots Calendly 59 Days of Code Hashtag Fresno Anna on Twitter Thank you to our sponsor this week, FreshBooksSupport Giant Robots Smashing Into Other Giant Robots

On FormKeep, Ben runs an A/B test on trial length and adds a short onboarding survey, meanwhile wrapping up team signups and working on a content licensing deal for Upcase. Derrick reports back from his machine learning class, and discusses an issue in quality assurance testing. Upcase FormKeep Account Details MicroConf: Starter Edition Jason Cohen - Designing the Ideal Bootstrapped Business: MicroConf Talk Stripe Radar Support Giant Robots Smashing Into Other Giant Robots

Derrick travels to Portland to visit fellow bootstrapper friends, Ben recounts his recent conference travel, and a discussion of their most pivotal hires as well as account rescue techniques. Upcase FormKeep Big Snow Tiny Conf The Startup Echo Chamber is Making You Deaf Lessons Learned From a Year of Product Demos at Drip- Anna Jacobsen @ MicroConf Support Giant Robots Smashing Into Other Giant Robots

Derrick celebrates a great shipping week, completing both 'live segments' and a Drip certification course. Ben recounts the rollout & results of the Upcase + Tapas promotion, and reflects on its successes and possible pitfalls. Upcase FormKeep Efficiency Starts With a Haircut Shipping Hat Fire Cider Drip Certification Course Upcase + Ruby Tapas Support Giant Robots Smashing Into Other Giant Robots

Ben presses to meet the Upcase & Tapas launch deadline, and shares some lessons learned from its preparation, promotion, and launch. On Drip, Derrick rolls out more UI updates, is looking to hire JavaScript and Rails engineers, and details his hiring & interview process. Upcase FormKeep Upcase & Tapas ConversionCast Support Giant Robots Smashing Into Other Giant Robots

Ben halts the search for a marketer to instead hire a sales consultant and focus on growth himself, and announces a collaboration with Ruby Tapas. Derrick enrolls in a machine learning class, and contemplates Drip team & work structure. Upcase FormKeep What My Calendar Looks Like- Jason Fried Upcase + Tapas Promo Ruby Tapas Mastering Product Launches How We Structure Our Work and Teams at Basecamp Wistia Machine Learning Class Thank you to our sponsor this week Mobile Dev + Test Conference from TechwellSupport Giant Robots Smashing Into Other Giant Robots

Derrick takes a solo retreat to reflect on new goals for Drip, and draws up preliminary plans for scaling team size / structure, as well as speeding up velocity through parallelism. Ben shares his experience with GrowthHackers Projects, hides the lowest plan and implements an automated annual upgrade reminder, pitches a content partnership for Upcase, considers a thoughtbot products bundle, and realizes a need for a mentor. Upcase FormKeep The Zen Founder Guide to Founder Retreats ZenFounder Podcast Appointed GrowthHackers OmniFocus Ruby Tapas Predictable Revenue- Aaron Ross & Marylou Tyler Support Giant Robots Smashing Into Other Giant Robots

Ben & Derrick discuss music in the workplace, optimizing Redis, reaching larger markets beyond early adopters, and standing out in job application e-mails. Upcase FormKeep Hostile Architecture on 99% Invisible twemproxy Crossing the Chasm: Geoffrey A. Moore Support Giant Robots Smashing Into Other Giant Robots

Derrick considers learning a new language to be prepared for scaling Drip's optimization, and gives new details on the tech used to streamline queries for large accounts. Ben breaks down his post to finding the best candidate for product Head of Marketing, and pointers on developing an entrepreneur's mindset. Podcast Swag Bundles Upcase FormKeep Drip You Should Take A Codecation You're an Elixir Developer Now on The Bike Shed Podcast Mutability Ruins the Whole Party- José Valim on The Bike Shed Podcast We're Hiring a Head of Marketing for our Products Start Small, Stay Small- Rob Walling Minimum Path to Awesome- Rob Walling on Giant Robots Support Giant Robots Smashing Into Other Giant Robots

Ben discusses the lessons of mimicked learning and tempering of judgmental thinking gleaned from a sports book, and muses on how to apply them to career advice. On Drip, faced with a mountain of catch-up work after the holiday, Derek confronts scalability. Podcast Swag Bundles Upcase FormKeep The Inner Game of Tennis How to Get Good at Making Money- Jason Fried thoughtbot Style Guide We're Hiring a Head of Marketing for Our Products Ben's Personal Site Edgar Laura Roeder on Giant Robots Support Giant Robots Smashing Into Other Giant Robots