The Leader Assistant Podcast with Jeremy Burrows

Bryan Miles is an entrepreneur, husband, father, backpacker, mountain climber, mentor, and writer. In addition, he’s the CEO and Co-Founder of BELAY, a premium staffing company serving businesses all over the U.S.I’ve come to know Bryan over the last few years and have watched BELAY (Formerly EAHelp) continue to grow. A couple of my good friends have a BELAY Virtual Assistant and they can’t stop singing their praises, so I wanted to bring Bryan on to the podcast to learn more about what they’re up to.We talk about artificial intelligence and the future of assistants, delegating results–not tasks, why executives need an assistant, how to work with a VA, tips for interviewing an assistant, showing up for a video interview, tips on building your resume, what to look for in an assistant, and how to grow a connected and thriving culture – with a team that is 100% remote.We also talk about how the role of an assistant is NOT a dead end job, but instead, one of the best roles for getting experience in how to run a business and lead others.Bryan and his wife Shannon (Co-Founder and Co-CEO of BELAY) took out their life savings to start their business. Bryan shares a bit about how they survived and even thrived coming out of the recession.I trust you’ll enjoy my conversation with Bryan, as well as take home some practical tips for your workplace.Show notes at leaderassistant.com/32Subscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

I’m excited to share my conversation with Jess Gardiner, Founder and Editor in Chief of The Assistant Room, an online magazine for assistants.Jess has a decade of experience as a C-Suite Executive Assistant, and shares several great insights in this episode.We talk about AI and the future of assistants, why being an assistant is some of the best training for those who want to start their own business, ways to encourage men to embrace the role of an EA, what to do if you’re sexually attracted to your executive, not taking a job just for the money, and how to promote yourself without being annoying.Enjoy and share this episode with your assistant friends!Show notes at leaderassistant.com/31Subscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

In this episode, I chat with the team from Savoya – a company that provides secure, executive ground transportation services. I have a great conversation with Meagan Gleason (Chief Operating Officer), and Dominic (Dom) Miraglia (EVP of Sales & Marketing).We talk about things EAs should consider when booking ground transportation for their executive(s), how to determine if black car service is the right fit for your executive, the importance of security, and how one executive’s love for Macaroni Grill is a bit over the top. Meagan also shares how she leverages her remote assistant to help the company grow, and shares tips on working well with remote coworkers.Show notes at leaderassistant.com/30Sponsored by SavoyaSubscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

Eliza Bladon is Executive Assistant to the Co-Founder and CTO of Lola.com, and also the founder of SmarterEA – a growing community of EAs on Slack.Eliza is a leader in her company and a leader in the EA community at large so I am very excited to share our conversation with you!We talk about navigating and embracing change, finding a Llama at the last minute, communicating with your executive, networking with other assistants, and tips for booking corporate travel. Eliza also shares how she uses Lola.com – the sponsor for this episode – to manage expenses, book travel, and handle last minute travel emergencies. Oh and we find out what Lola.com’s service team calls themselves. :)Enjoy the show and be sure to attend a demo of Lola.com to get a $50 Amazon gift card here.Show notes at leaderassistant.com/29Subscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

In this episode, I chat with Danielle Hill, former EA to the CEO of e.l.f. Beauty, as well as former EA to one of the co-founders of Pandora.We talk about getting your seat at the table, handling conflict in the workplace, what executives can do to get more out of their assistants, and the importance of being proactive.Danielle also shares her story of standing next to her CEO at the podium of the New York Stock Exchange when their company went public.Show notes at leaderassistant.com/28Subscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

Calling something an “emergency” doesn’t make it a true emergency. Most things can wait.Urgent is rarely urgent.Think about the last time you received a text or phone call from your executive during your off hours. Could it have waited until you were back online to address?Most likely, the answer is yes. This episode is a reminder that urgent is rarely urgent.I talk about setting expectations with your executive, as well as the different modes of communication and how my executive and I rank them in terms of urgency.Show notes at leaderassistant.com/27Subscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

I love the internet. I've met so many people online that I would have never met otherwise, including today's guest, Annie Croner.This episode was fun because I had already been interviewed by Annie for her website (WholeAssistant.com). So it was nice to return the favor and be the one asking the questions this time around.Annie founded Whole Assistant to empower and encourage assistants and I'm thrilled to share my conversation with her in this episode.We dive in to productivity tips, thoughts on starting a blog, what to do when you make a mistake, and much more.Show notes at leaderassistant.com/26Subscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

There are dozens of blogs and resources for assistants today, but not many have been around as long as Practically Perfect PA, and even fewer publish content on a consistent basis.In this episode, you get the honor of hearing from Nicky Christmas – the woman behind the PPPA movement. We talk about side hustles, productivity for assistants, what to do if you're romantically or sexually attracted to your boss, and why she pretends to be Beyoncé.Nicky and I have partnered together several times and I'm very excited to have her on the podcast!Show notes at leaderassistant.com/25Sponsor - lola.com/podcastSubscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

Admitting you’re wrong is not easy, but it is a necessary skill to master if you want to be an impactful leader who builds a healthy culture in your workplace. I learned this valuable lesson about company culture while pushing carts at Walmart in high school, and it has helped me out in my career as an EA.Show notes at leaderassistant.com/24Sponsored by lola.comSubscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

This episode is full of valuable insight from my wonderful guest and new friend, Jess Lindgren. Jess is a long time executive assistant, founder of the Ask an Assistant podcast, and currently works as Executive Assistant to Pat Flynn – best selling author and host of The Smart Passive Income Podcast, which has been one of the top business podcasts in the last several years.We talk about onboarding new team members, leaving a toxic environment, starting your own business, the dehumanizing nature of being an assistant, working with your executive not for them, and mental health in the workplace. I hope you enjoy my conversation with Jess! Show notes at leaderassistant.com/23Sponsored by lola.comSubscribe at podcast.leaderassistant.comJoin the community at slack.leaderassistant.com or facebook.leaderassistant.com--It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community