

The Logistics of Logistics
Joe Lynch: Transportation, Logistics Podcaster
The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what's next in logistics and supply chain delivered via podcasts, videos, and articles.
Topics include:
Transportation Topics
Small package, Small parcel, Air Cargo, Ocean Shipping, Ocean freight, Bulk carriers, Cargo ships, Container ships, Tankers (ocean tankers), Refrigerated ships (reefers), Roll-on/roll-off ships, Multi-purpose ship, General cargo ship, Break bulk cargo, General cargo, Less Than Truckload, LTL, Tractor,
Trailers, Tractor-trailers, 48-foot trailer, 53-foot trailer, Truck lift-gate, Truck terminals, Truckload (TL),
Full Truckload (FTL), Freight, Palleted freight, Pallets, Fleet acquisition, Equipment, Drivers, Truck Drivers, Driver leasing, Driver training, Driver safety, Hours of Service (HOS), Electronic Logging Device (ELD), Driver outsourcing, Dedicated Contract Carriage (DCC) Carrier contract, Spot rates, Contract rates, Pickup and delivery, Carrier Instructions, Freight characteristics, Dock management, Intermodal, Containerization, Containers, Final mile, Last mile, Rail transportation
Warehousing Topics
Warehouse storage, manufacturers, importers, exporters, wholesalers, transport businesses, customs, Pick and Pack, Sub-assembly, Site Location, Distribution Center Management, Inbound shipping, Outbound shipping, Receiving, Putaway, Put-away, Order processing, Replenishment, Pulling, Restocking, Picking, Validation, Sorting, Distribution Center Management System (DCMS), Vendor Managed Inventory (VMI), Supply, Demand, Inventory, Inventory Management, Cross-docking, Cross-dock, Ecommerce fulfillment, Fulfillment, Packaging
Logistics Topics
3rd party logistics, 3PL, 4th party logistics, 4PL, Just-in-Time (JIT), Payment auditing, Freight auditing, Payment Processing, Freight brokerage, Freight broker, Digital freight brokerage, Digital freight broker, Transparency, Visibility
Special Topics
Direct to Home, Direct to Store, Sustainability, Green Logistics, Reverse Logistics, Product Lifecycle Management, Supply Chain Security Analysis, Contingency planning, Crisis Planning, Global Expansion, Foreign Trade Zone (FTZ), Logistics Consulting, Transportation Consulting, Import / Export, Customs, Labor Management, Marketing Services, Customer Service
Technology Topics
Supply chain technology, Freighttech, Freight tech, Freight technology, EDI, Enterprise Resource Planning (ERP), Predictive Analytics, Technology Services, Web Services, Global Trade Management (GTM), Transportation Management System (TMS), Warehouse Management System (WMS), Supplier Management, Customer Management, Cloud Based Solutions, Wireless
Topics include:
Transportation Topics
Small package, Small parcel, Air Cargo, Ocean Shipping, Ocean freight, Bulk carriers, Cargo ships, Container ships, Tankers (ocean tankers), Refrigerated ships (reefers), Roll-on/roll-off ships, Multi-purpose ship, General cargo ship, Break bulk cargo, General cargo, Less Than Truckload, LTL, Tractor,
Trailers, Tractor-trailers, 48-foot trailer, 53-foot trailer, Truck lift-gate, Truck terminals, Truckload (TL),
Full Truckload (FTL), Freight, Palleted freight, Pallets, Fleet acquisition, Equipment, Drivers, Truck Drivers, Driver leasing, Driver training, Driver safety, Hours of Service (HOS), Electronic Logging Device (ELD), Driver outsourcing, Dedicated Contract Carriage (DCC) Carrier contract, Spot rates, Contract rates, Pickup and delivery, Carrier Instructions, Freight characteristics, Dock management, Intermodal, Containerization, Containers, Final mile, Last mile, Rail transportation
Warehousing Topics
Warehouse storage, manufacturers, importers, exporters, wholesalers, transport businesses, customs, Pick and Pack, Sub-assembly, Site Location, Distribution Center Management, Inbound shipping, Outbound shipping, Receiving, Putaway, Put-away, Order processing, Replenishment, Pulling, Restocking, Picking, Validation, Sorting, Distribution Center Management System (DCMS), Vendor Managed Inventory (VMI), Supply, Demand, Inventory, Inventory Management, Cross-docking, Cross-dock, Ecommerce fulfillment, Fulfillment, Packaging
Logistics Topics
3rd party logistics, 3PL, 4th party logistics, 4PL, Just-in-Time (JIT), Payment auditing, Freight auditing, Payment Processing, Freight brokerage, Freight broker, Digital freight brokerage, Digital freight broker, Transparency, Visibility
Special Topics
Direct to Home, Direct to Store, Sustainability, Green Logistics, Reverse Logistics, Product Lifecycle Management, Supply Chain Security Analysis, Contingency planning, Crisis Planning, Global Expansion, Foreign Trade Zone (FTZ), Logistics Consulting, Transportation Consulting, Import / Export, Customs, Labor Management, Marketing Services, Customer Service
Technology Topics
Supply chain technology, Freighttech, Freight tech, Freight technology, EDI, Enterprise Resource Planning (ERP), Predictive Analytics, Technology Services, Web Services, Global Trade Management (GTM), Transportation Management System (TMS), Warehouse Management System (WMS), Supplier Management, Customer Management, Cloud Based Solutions, Wireless
Episodes
Mentioned books

Dec 8, 2021 • 30min
REPOST: Reimagining the Food Supply Chain with Eric Ristow and Luis Pajares
Reimagining the Food Supply Chain with Eric Ristow and Luis Pajares Eric Ristow, Luis Pajares, and Joe Lynch discuss reimagining the food supply chain. The food supply chain has many challenges including poor customer experience, disconnected cold storage networks, and a lack of system integration resulting in limited visibility. About Eric Ristow Eric Ristow serves as Vice President of Product and Application Management at Lineage Logistics. In this role, he ensures custom-built software, as well as SaaS applications, meet the needs of Lineage's customers. This includes identifying discrete business problems within the temperature-controlled logistics space and developing the requisite applications to enable the safe and efficient storage and transportation of food. As a technology leader for the world's largest cold-chain provider, Eric is passionate about building more effective food management and delivery solutions for Lineage's customers to improve the resiliency of the food supply chain in an increasingly challenging global environment. Prior to joining Lineage in 2014, Eric spent 7 years as a management consulting within the healthcare, pharmaceutical and retail spaces. These efforts include the large-scale post-merger integration of technical assets, deployment of global asset management programs, the integration of regulatory content systems, and the development of an enterprise resource planning program to support the strategic staffing of all IT projects, comprising an annual budget of $180 million and 2,500 global team members. Eric holds a BA in history from Dartmouth College and a JD/MBA from Emory University. About Lineage Logistics Lineage Logistics is the world's largest and most innovative temperature-controlled industrial REIT and logistics solutions provider. Lineage's expertise in end-to-end logistical solutions, its unrivaled real estate network and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. Lineage has grown its cubic feet by 60% annually since 2008 to 1.9 billion cubic feet, making it the largest global temperature-controlled industrial REIT. In recognition of the company's leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company's Annual list of The World's Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. About Luis Pajares Luis Pajares serves as the Chief Revenue Officer at Turvo. He brings over 30 years of experience in software and cloud technologies in both large publicly traded and start-up companies. Luis's career has been focused on finding and developing disruptive technologies that modernize industries. At Turvo Luis is focused on applying his knowledge and experience in digital transformation to the logistics industry to create the world's first collaborative logistics solution to unify every person, system, and organization in the supply chain. In his previous role as Group Vice President for Oracle Communications, he was a senior member of the leadership team responsible for strategy with oversight of worldwide sales, alliances and partnerships. Luis holds a B.A. in Economics from the University of Florida and an MBA from the University of Dallas. About Turvo Turvo is the world's first multi-enterprise collaborative platform specifically designed for the global supply chain. The Turvo platform connects people and organizations across the supply chain, allowing shippers, logistics providers, and carriers to digitally transform their workflows with cloud-based software and mobile applications. The technology unifies all systems, internal and external, providing one end-to-end system of record set for all operations and analytics while eliminating redundant manual tasks and automating business processes. Turvo is based in the San Francisco Bay Area with offices in Dallas, Texas, and Hyderabad, India. Key Takeaways: Reimagining the Food Supply Chain Food producers, especially those that require temperature control have traditionally depended on a hodge-podge collection of 3PLs to store and transport their product. Since no one 3PL had the service footprint (warehousing locations) adequate to service the entire country, food producers used multiple cold storage suppliers, which resulted in disparate systems and processes. Predictably, using multiple cold storage facilities led to inefficiency and waste, specifically wasted food. Meanwhile, the bar has raised for food producers. Due to customer demand for faster transit times, food inventory must be stored closer to customers. Additionally, everyone in the food supply chain wants fast, accurate, actionable data. Lastly, food waste has become recognized as a problem. Dumping food into a landfill when there may be hungry people in the community is a problem that must be addressed. Lineage Logistics is transforming the food supply chain. Lineage has embarked on an ambitious plan to create a national footprint that will enable food producers to utilize one 3PL for all their storage, logistics, and transportation needs. Today, Lineage Logistics moves approximately 30% of temperature-controlled food in the U.S. and nearly 10% worldwide. Link to Lineage's acquisitions. In addition to their impressive service footprint (warehouse locations), Lineage has partnered with Turvo to launch Lineage Link. Lineage Link, powered by Turvo, is a unified and fully integrated supply-chain technology solution that seamlessly connects the Lineage network, driving collaboration, performance, and efficiency for all supply chain participants. The platform gives customers an unprecedented level of insight and control to enable more agile and informed decisions, providing visibility across locations, orders, inventories, transportation, and warehouse appointment scheduling. Learn More About Reimagining the Food Supply Chain Lineage Logistics Partners with Turvo to Launch Lineage Link Eric Ristow Lineage Logistics Luis Pajares Turvo Logistics Frictionless Logistics: It's the Collaboration, Stupid with Ketan Karkhanis The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Dec 6, 2021 • 1h 6min
Solving the Port Problem with Lauren Beagen
Solving the Port Problem with Lauren Beagen Lauren Beagen and Joe Lynch discuss solving the port problem. Lauren is a seasoned maritime attorney and the founder of Squall Strategies, a boutique maritime consulting and legal solutions company and offers a wide range of consulting services to serve a variety of businesses and clients. About Lauren Beagen Lauren M. Beagen is a seasoned maritime attorney and the founder of Squall Strategies, LLC. Ms. Beagen is often called on for her industry expertise by major media networks, including recent features on CNBC and FreightWaves. Ms. Beagen has extensive experience in oceanborne commerce and maritime law, with specific emphasis on maritime transportation, Shipping Act issues, supply chain management, international antitrust law, and port and terminal operations. Notable appointments include work in the federal government as Attorney-Advisor (International Affairs) in the Office of the General Counsel at the Federal Maritime Commission and work at a public port authority as Maritime Project Manager for the Port of Boston at the Massachusetts Port Authority. Ms. Beagen received a Bachelor's degree in International Political Science and International Studies from Hope College, a Master of Marine Affairs degree from the University of Rhode Island, and a Juris Doctorate from Roger Williams University School of Law. She is an avid sailor and recreational fisherman and holds a US Coast Guard Merchant Mariner Credential (50 ton) for Great Lakes and Inland Waters. About Squall Strategies Squall Strategies is a boutique maritime consulting and legal solutions company and offers a wide range of consulting services to serve a variety of businesses and clients. Whether you're a small, local business or a multinational corporation, we can help you reach new levels of success. Squall Strategies is available for advice and consultation on potential federal regulatory impacts on your business, federal regulatory review and analysis, advice and consultation on supply chain and ocean freight movement, Federal Maritime Commission related inquiries (including FMC mock audit/review), advice and consultation on demurrage, tariff/schedule reviews, cargo movement and shipping insight, foreign tariff and trade expertise, and emerging markets and offshore wind analysis. Our team is also available for advisory boards, leadership recruitment, and corporate speaking engagements. Key Takeaways: Solving The Port Problem Lauren M. Beagen is a seasoned maritime attorney and the founder of Squall Strategies, which is a boutique maritime consulting and legal solutions company and offers a wide range of consulting services to serve a variety of businesses and clients. In the podcast interview, Joe and Lauren discuss solving the port problem. The number of ships waiting to enter the biggest U.S. gateway for trade with Asia reached the highest since the pandemic began, exacerbating delays for companies trying to replenish inventories during one of the busiest times of the year for seaborne freight. The port problem first became noticeable in the Port of Los Angeles and the Port of Long Beach, the ports where the majority of shipments from Asia are received. Other ports around the USA have also seen delays and disruptions. The port problem was caused by the following factors: Increased demand by US consumers who went on a buying spree. Because restaurants were closed, vacation travel restricted, and many big purchases delayed because of pandemic-driven shortages – bored, house-bound consumers bought a lot of stuff that had to be made in Asia and shipped to America's West coast ports (Los Angeles and Long Beach). Consumer spending also received a bump from government money that was generously distributed during the first year of the pandemic. While American consumers went shopping, particularly online, the Asian factories and supply chains that produce the goods were broken due to labor and materials shortages. Access to vaccines, medical care, and family issues contributed to the shortages. Labor problems in the USA exacerbated the problem as people left the workforce in large numbers due to COVID infection, money from the government, homeschooling of children, and caring for family members. The port congestion may have also been caused by a lack of digitization and technology at the ports. The National Shipper Advisory Committee (NSAC) is a team made up of both public and private sectors organizations tasked with solving the port problems. The NSAC is led by the Federal Maritime Commission (FMC), which is the independent federal agency responsible for regulating the U.S. international ocean transportation system for the benefit of U.S. exporters, importers, and the U.S. consumer. The NSAC is actively working to identify and eliminate bottlenecks. The NSAC is also working on a number of initiatives to improve the ports including: demurrage/detention standards, data standards, transparency, and digitization. Lauren and the Squall Strategies team helps shippers and logistics providers navigate Federal Maritime Commission related issues (including FMC mock audit/review), federal regulatory reviews, advice and consultation on potential federal regulatory impacts, general maritime consulting, advice and consultation on demurrage, cargo movement and shipping insight, foreign tariff and trade expertise, and emerging markets and offshore wind analysis. Learn More About Solving The Port Problem Lauren Beagen LinkedIn Squall Strategies LinkedIn Squall Strategies Website Squall Strategies Captain's Log - YouTube Channel Captain's Log: Demurrage... aka keep 'er movin' "How Amazon Beat Supply Chain Chaos With Ships, Containers and Planes", CNBC (Beagen as featured industry expert) Federal Maritime Commission The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Dec 3, 2021 • 54min
The Tive Story with Krenar Komoni
The Tive Story with Krenar Komoni Krenar Komoni and Joe Lynch discuss the Tive story. Krenar is the CEO and founder of Tive, a leading provider of real-time supply chain visibility insights that help logistics professionals actively manage their in-transit shipments' location and condition. About Krenar Komoni Krenar Komoni has developed breakthrough ideas in data analytics, logistics, and electronics design for nearly 20 years. As an innovator and market leader, he has successfully developed and led cross-functional teams while enhancing business performance in sales, finance, supply chain logistics, distribution, and manufacturing. Most recently, Krenar founded the Global Supply Chain Visibility company Tive and serves in the CEO role. Tive is a cloud-based platform that uses IoT sensors to capture critical real-time shipment sensor data as products are shipped worldwide. Krenar embodies the leadership, management, and vision necessary to deliver market innovation, drive growth, and unlock hidden potential. Previously, Krenar worked at BitWave Semiconductor, developing the world's first software-defined radio (SDR), Eta Devices, an MIT-based startup developing highly efficient cellular base stations, and has provided consulting services for various Fortune 500 companies on chip and system-level wireless design. About Tive Tive is a leading provider of real-time supply chain visibility insights that help logistics professionals actively manage their in-transit shipments' location and condition. With Tive, shippers and logistics service providers (LSP) eliminate preventable delays, damage, and shipment failures. Tive's solution provides data generated by its industry-leading trackers allowing clients to actively optimize their shipments, improve their customers' experience, and unlock supply chain insights in an actionable real-time manner. Key Takeaways: The Tive Story Krenar Komoni is the Founder and CEO of Tive, a company that is re-imagining supply chain visibility with sensor-driven awareness and analysis tools of in-transit goods, from start to finish. In the podcast interview, Krenar and Joe discuss Krenar's life, career, and his entrepreneurial journey at Tive. Tive in-transit visibility solutions help shipping and logistics professionals manage their shipments and eliminate preventable delays and damage. Tive's sensors provide the next level in visibility including: Real-Time Data. Tive has developed a proprietary sensor + software solution enabling supply chain managers to get real-time insight into the location and condition of their shipments. Complete Sensing Solution. A multi-sensor tracker sends location and condition data to the cloud, where it can be accessed from the Tive software platform in real time. Configurable Location Alerts. Managers can configure customizable alerts to trigger notifications based on geofences or other significant events. The Problem: When it comes to shipping critical materials or equipment, timing is everything. An early arrival may mean no one is available to receive the shipment, while a late arrival can result in field installation personnel billing for a wasted trip. Lack of coordination between the shipping and receiving teams leads to excessive cost, waste, and delay. The Solution: Tive helps ensure that equipment arrives before the installer with real-time asset location tracking. With precise insight into the location and expected arrival of critical goods, including notifications if the shipment is not proceeding according to schedule, managers can cut waste and improve efficiency along complex, interdependent supply chains. Tive provides Flexible, scalable solutions bringing end-to-end visibility to your supply chain. Tive provides solutions for the following supply chain problem areas: Location Tracking for High-Value Goods Chemicals Condition Monitoring Handling Damage Monitoring Damage Alerts for Electronics Shipments Port Delays Pharmaceutical Temperature Monitoring Environmental Monitoring for Perishables Equipment Delivery Monitoring Automotive Supply Chain Optimization Learn More About The Tive Story Krenar Komoni LinkedIn Tive website Tive LinkedIn The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Dec 1, 2021 • 55min
Understanding Uber Freight with Raj Subbiah
Understanding Uber Freight with Raj Subbiah Raj Subbiah and Joe Lynch discuss understanding Uber Freight. Raj is Head of Product for Uber Freight, a logistics platform built on the power of Uber with the goal to reshape global logistics and deliver reliability, flexibility and transparency for shippers and carriers. About Raj Subbiah Raj Subbiah is Head of Product for Uber Freight, Uber's logistics business that seamlessly connects shippers and carriers across the US, Canada, and Europe. Raj comes to Uber from Yelp, where he led a range of product teams for over five years, most recently as VP of Marketplaces for the global review platform. Prior to Yelp, Raj served for nearly five years at Microsoft, improving the relevance, recall and user experience of the Bing search product. Raj holds a Master's degree in computer science from Texas A&M University, an MBA from the University of California Berkeley, and a computational mathematics and statistics degree from the University of Washington. About Uber Freight Uber Freight is a logistics platform built on the power of Uber with the goal to reshape global logistics and deliver reliability, flexibility and transparency for shippers and carriers. Since launching in 2017, Uber Freight has built one of the world's largest digitally-enabled carrier networks and transformed entrenched practices around pricing and booking freight to reduce inefficiencies and increase opportunities for business growth and industry collaboration. Today, the business counts over 100,000 carriers in its network and thousands of shippers as customers, from small businesses to Fortune 500 companies, including AB Inbev, Nestle, LG, Land O'Lakes and many more. Key Takeaways: Understanding Uber Freight Raj Subbiah is Head of Product for Uber Freight, Uber's logistics business that seamlessly connects shippers and carriers across the US, Canada, and Europe. In the podcast interview, Raj Subbiah helps the audience gain a better understanding of Uber Freight. Problems in the transportation and logistics business: Logistics has traditionally been underserved by technology perhaps because of the decentralized nature of the industry – lots of different shippers, carriers, brokers, etc. Too many manual functions where decisions lead to "local optimum." Local optimum is the best solution to a problem within a small neighborhood of possible solutions. This concept is in contrast to the global optimum, which is the optimal solution when every possible solution is considered. Lots of tribal knowledge, which by it's nature is not distributed throughout the organization. Ideally, tribal knowledge is captured, verified, and codified so it can be used by the whole organization. Shipper expectations are rising. Shippers informed by consumer technology expect a superior customer experience enabled by intuitive technology. Shippers are also increasingly interested in sustainability. Supply chains are responsible for 80% of greenhouse gas emissions – consumers and regulators want the freight industry to literally clean up their act. Freight's fundamental matching problem: Only 79% of miles are loaded. Empty miles are about 1.5% of US greenhouse gas emissions. Supply chains have been volatile since the beginning of the pandemic, with elevated rates and fragile capacity highlighting the need for innovative procurement solutions. Raj and the Uber Freight team believe they can address and solve many of the problems listed above. Uber Freight is a logistics platform built on the power of Uber with the goal to reshape global logistics and deliver reliability, flexibility and transparency for shippers and carriers. Since launching in 2017, Uber Freight has built one of the world's largest digitally enabled carrier networks and transformed entrenched practices around pricing and booking freight to reduce inefficiencies and increase opportunities for business growth and industry collaboration. Today, the business counts over 100,000 carriers in its network and thousands of shippers as customers, from small businesses to Fortune 500 companies, including AB InBev, Land O'Lakes, LG, Nestlé and many more. Learn More About Understanding Uber Freight Raj Subbiah LinkedIn Uber Freight Uber Freight's blog with latest news/developments Uber Freight Launches Market Access, a strategic procurement channel that enables shippers to meet evolving demands and reliably source capacity directly on the Uber Freight marketplace Uber Freight Expands into Less than Truckload (LTL) Uber Freight Launches Self-Service Shipper Platform in Canada Uber Freight Opens Chicago Office The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 29, 2021 • 46min
The New Customer Journey with Chris Jolly
The New Customer Journey with Chris Jolly Joe Lynch and Chris Jolly discuss the new customer journey. Chris is the founder of The Freight Coach, a company that stages transportation companies ranging from traditional freight brokerages, asset-based trucking companies looking to expand into brokerage, as well as technology companies looking to implement their product into the industry. About Chris Jolly Chris Jolly is the founder of The Freight Coach and the host of Coffee w/#TheFreightCoach podcast. Chris has over 14 years of experience in transportation with the bulk of his experience in freight brokerage. His experience within freight brokerage includes operations, sales, and leadership ranging from start-ups to one of the largest brokerages in the transportation industry. His passion is the training and development of sales and operations professionals in the brokerage business. Chris earned his bachelor's degree in Management from the University of Wisconsin- Stout located in Menomonie, WI and holds an associate in Management from Chippewa Valley Technical College in Eau Claire, WI. About The Freight Coach The Freight Coach partners with growth stage transportation companies ranging from traditional freight brokerages, asset-based trucking companies looking to expand into brokerage, as well as technology companies looking to implement their product into the industry. Our main objective is to utilize niche-specific transportation training methods to improve efficiencies within the sales process and use our experience to enhance your operations team to execute your freight mix at a higher level. The Freight Coach provides one on one training with leadership as well as carrier and customer sales representatives to ensure that they overcome the barriers they are facing now to pave the way for greater success. Key Takeaways: The New Customer Journey Chris Jolly is the founder of CJolly Freight Consulting and the host of Coffee w/#TheFreightCoach podcast. In this podcast interview, Chris and Joe discuss the new customer journey which refers to the way that shippers and supply chain professionals research and buy 3rd party logistics services. Prospective customers are rejecting the sales process and instead defining their own buying process. Prospects are educating themselves by consuming content (articles, social media, podcasts, etc..) rather than engaging directly with sales and marketing people. In this new environment, the rules of (customer) engagement have shifted. Social media is still an important element of the new customer journey, however, Chris believes that 3PLs and brokers need to up their social media game. Ideally, brands can better communicate their values and what they stand for online. Many companies and individuals are blurring the lines between formal and informal communication – people are showing more of their authentic selves, and sharing their personal lives. This shift is kind of scary for larger brands who are reluctant to takes big risks with brands that have been built over many years. Chris believes that buyers are attracted to companies and brands that lead with authenticity and openness. The dark funnel is a customer's purchasing journey that occurs off-site through social, paid, competitive, influencer and other channels not controlled or visible to the brand. In recent years, marketers have come to rely on sales funnels that culminate in a marketing generated lead, but increasingly savvy customers are avoiding the tactics and methods (webinars, white papers, cold calls, etc..) that put them in the sales funnel. Recent research by Sirius Decisions and Forrester suggests that 67% to 90% of the customer's purchasing journey is in the dark funnel – consuming off-site content. If your marketing feels like marketing you are doing it wrong. People love to buy, but they don't want to be sold to. As buyers became increasingly savvy and sophisticated they resist anything that feels salesy. Sales and marketing teams need to find ways to engage with prospects in ways that fits their buying process. Learn More About The New Customer Journey Chris Jolly The Freight Coach Coffee with The Freight Coach Podcast (Chris Jolly) Becoming More Confident on the Phone with Chris Jolly Why Cold Callers Fail with Chris Jolly REAL AF with Andy Frisella on Apple Podcasts The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 26, 2021 • 54min
REPOST: Building a Freight Juggernaut Again with Michael Leto
Building a Freight Juggernaut Again with Michael Leto Michael Leto and Joe Lynch talk about building a freight juggernaut again. Michael is the CEO of Emerge, a digital freight marketplace that was built specifically for carriers and shippers. The platform enables carriers to bid on spot and contract business that they wouldn't otherwise have access to. Additionally, Emerge enables shippers to choose from thousands of vetted carriers or better manage their RFP communication with their existing carriers. About Michael Leto Michael Leto, CEO of Emerge, has been in the transportation industry for over 21 years and played an active role in creating one of the largest and fastest-growing 3PLs in the country. He has been recognized as one of Arizona's "Top 35 Entrepreneurs 35 and Younger" by AZ Central, "40 Under 40" by Phoenix Business Journal, and creating a culture awarded "Best Places to Work". He has a proven track record of building and scaling successful e-commerce platforms and assimilating teams to drive results and execute strategic initiatives. About Emerge Emerge, based in Scottsdale, AZ, is one of the fastest-growing startups in the U.S. and is transforming the $800 billion transportation and logistics industry with its digital freight marketplace platform. Emerge's award-winning marketplace provides access to direct capacity and live market conditions helping shippers and carriers make the strongest, most beneficial decisions when procuring domestic freight. Launched in 2017, Emerge is backed by Greycroft, New Road Capital, 9Yards Capital, and the founder of GlobalTranz. Key Takeaways: Building a Freight Juggernaut Again Michael Leto and his brother Andrew built the freight juggernaut, GlobalTranz. The brothers and their team pioneered a new way of managing freight. Their innovative approach enabled them to grow quickly and become one of the most successful 3PLs in the country. GlobalTranz developed a transportation management system at a time when few companies understood the power of the new technology. Additionally, GlobalTranz treated their carriers (and agents) as customers while many freight brokers had adversarial relationships with carriers. After their successful exit at GlobalTranz, Andrew and Michael founded Emerge with the goal of transforming the freight marketplace again. Emerge is a free freight marketplace built for both shippers and carriers. With Emerge, shippers can ditch the blast emails to carriers and the mind-numbing Excel spreadsheets and upgrade to an advanced procurement tool for managing both spot and contract relationships. The Emerge Marketplace gives shippers access to the lowest rates on live capacity with just a few clicks. Emerge enables shippers to grow their partner network by connecting to thousands of verified carriers and brokers to ensure their loads are always covered. Carriers gain access and bid directly on exclusive contract and spot lanes that they would not otherwise have access to. Emerge's network connects carriers with shippers of all sizes, providing more opportunities for carriers to work in their preferred lanes. Learn More About Building a Freight Juggernaut Again Michael Leto Emerge How to Manage Through FTL Market Transitions The Emerge Story with Andrew Leto The Freight RFP Process is Broken – Let's Fix It with Maggie Petrovic Emerge Levels Up with Michael Leto The State Of The Industry with George Abernathy The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 24, 2021 • 41min
Surviving The LTL Market with Todd Trompeter
Surviving The LTL Market with Todd Trompeter Todd Trompeter and Joe Lynch discuss surviving the LTL market. Todd is the Vice President of Logistics Operations for BlueGrace Logistics, a company that offers customizable transportation management solutions as a full-service Third-Party Logistics (3PL) provider that helps businesses manage their freight spend through industry leading technology with a large network of established carriers to customers across the country. About Todd Trompeter Todd Trompeter is the Vice President of Logistics Operations for BlueGrace Logistics overseeing the implementation and operations of the organization's Managed Logistics customers, in turn driving process, strategy and retention for these clients. Trompeter graduated from Michigan State University with a degree in Supply Chain Management and began his logistics career working for a small 3PL concentrating in the automotive industry. Working to support Tier 1 and Tier 2 automotive customers, Trompeter quickly learned the transportation market and held roles in operations management, procurement, and solutions. He spent many years at mid to large sized 3PL's prior to his move to BlueGrace Logistics. Trompeter resides in Huntington Woods, MI with his wife, three kids and their golden retriever. He enjoys to skiing, playing hockey and attending family sporting events on the weekends About BlueGrace Logistics BlueGrace Logistics offers customizable transportation management solutions as a full-service Third-Party Logistics (3PL) provider that helps businesses manage their freight spend through industry leading technology with a large network of established carriers to customers across the country. BlueGrace is based in Tampa, FL, where CEO Bobby Harris was named one of Florida's most influential executives in transportation for 2021. With 12 offices located strategically in major transportation hubs across the U.S., BlueGrace serves over 10,000 customers annually through its proprietary technology platform, BlueShip®, that has connectivity with more than 250,000 carrier suppliers. BlueGrace is part of the technology portfolio of Warburg Pincus, a leading global private equity firm. Key Takeaways: Surviving The LTL Market Todd Trompeter is the Vice President of Logistics Operations for BlueGrace Logistics, a full-service Third-Party Logistics (3PL) provider that helps businesses manage their freight spend. In the podcast interview, Todd and Joe discuss surviving the LTL market, which has become very difficult for shippers, carriers, and 3PLs. Less-than-Truckload or LTL shipments are palletized or loose shipments weighing between 150 lbs. and 15000 lbs. LTL makes up for the majority of B2B shipments throughout the United States. Many carriers operate LTL Networks that consist of multiple points of consolidation and deconsolidation to complete each shipment. Even before these extraordinary times, LTL shipping can be challenging. During the pandemic, the LTL carriers have suffered from a severe labor shortage. They are having trouble hiring and retaining drivers, dock workers, operational, and administrative workers. As a result of the labor shortage, LTL services are more expensive and service is likely to be spotty. LTL carriers are imposing embargoes – not moving freight in lanes where they are behind and or can't provide the proper service. To survive the LTL market, Todd suggests that shippers do the following: Collaborate with your carriers and 3PL partners who may have ideas and options that you have not considered Encourage creativity among your logistics teams and partners Utilize new options for moving freight like combining LTL shipments into truckloads, volume LTL shipments, new carriers, etc.. BlueGrace specializes in LTL freight and has built much of their technology and support systems around the complexity of LTL. Their customer support teams are experts in LTL and understand the most effective options for any type of business. Their BlueShip software is free for customers and allows shippers to quote, track or control invoicing of your LTL shipments, while having access to the best nationwide carrier network and rates. Learn More About Surviving The LTL Market Todd Trompeter LinkedIn BlueGrace LinkedIn BlueGrace Logistics BlueGrace Open Job Positions White paper resources on industry topics BlueGrace Logistics Blog The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 22, 2021 • 43min
Demand Planning in VUCA Times with Ali Raza
Demand Planning in VUCA Times with Ali Raza Ali Raza and Joe Lynch discuss demand planning in VUCA times. Ali is the Founder and CEO of Throughput, where he and his team help companies realize greater output and free cash flow. About Ali Raza Ali Raza is the Founder and CEO of Throughput, Inc., an AI-Powered software to help companies run leaner, faster, smoother, and safer operations out of the box. Ali comes from a deep academic and real-world industrial operations in process simulations and operations management. He has managed onshore/offshore/war zone logistics as well as batch, continuous, and discrete manufacturing setups. At Schlumberger, he became one of the youngest Geomarket Production Services, pioneering 3 projects and serving 50+ industrial clients. His production teams were responsible for billions of dollars of hydrocarbon output to the global economy. Ali joined his first tech startup while still an undergraduate student at the University of Pennsylvania. Since then, he has been eliminating one global bottleneck after another, with his current focus on optimizing supply chains that extend to Mars. About ThroughPut, Inc. ThroughPut Inc. is the Artificial Intelligence (AI) Supply Chain pioneer that enables companies to optimize their Operations by leveraging their existing Data Systems to increase Output, Quality and Profitability across their entire enterprise. ThroughPut's AI software, ELI, includes the only Bottleneck Management System (BMS) that utilizes existing enterprise data systems, such as ERP, MES, IMS, TMS, WMS, PLC, EAM, POS, CRM, SCADA, Historian, and other data systems, to solve for the $25 Trillion of annual Waste across global supply chains already today. Such constraints to the $90 Trillion global Economy could otherwise be dedicated to more productive, useful and sustainable purposes for the benefit of all stakeholders and communities. ThroughPut's AI software is designed by Fortune 500 Supply Chain & Logistics leaders, Silicon Valley AI and Analytics pioneers, and top global Operations Experts in the areas of the Theory of Constraints, Lean Manufacturing, Supply Chain Automation, Total Quality Management, and over four-dozen other leading best practices now digitized as part of the ELI software, with hundreds of years of hands-on experience in the space. Key Takeaways: Demand Planning in VUCA Times Ali Raza is the Founder and CEO of Throughput, where he and his team help companies realize greater output and free cash flow. This episode is actually a webinar hosted by Joe Lynch, featuring Ali Raza discussing demand planning in VUCA times. Demand planning is a supply chain management process that enables a company to project future demand and successfully customize company output — be it toilet paper, laptops or truck capacity — according to those projections. The demand planning process typically involves: Collecting, organizing and preparing data Creating a preliminary forecast Integrating market data Reconciling bottom-up and top-down forecasts Creating a final forecast Using analytics to monitor forecast vs actual and adjust accordingly Demand planning is never easy, but in VUCA times, it becomes practically impossible because the demand and capacity signals are subject to Volatility, Uncertainty, Complexity, and Ambiguity (VUCA). In the webinar, Ali Raza, Founder and CEO of ThroughPut explains how demand sensing with real-time intelligence can be used to create better demand forecasts. With demand sensing, companies can easily predict near-future demand patterns to streamline the flow of materials, processes, output, and free cash flow across your integrated supply chain. Regardless of whether you sell trucking services, or tomatoes, there is a better way to predict demand and then reorient capacity accordingly. To optimize demand planning, companies need to utilize demand sensing will: Harmonize the right product-mix to extract greater profits Optimize replenishment and distribution targets to create a perfect pull system Achieve accurate inventory availability across locations with predicted customer demand Throughput's Demand Sensing module enables Demand Planners, S&OP Professionals and Supply Chain Managers to rapidly free up existing manufacturing capacity, gain additional throughput potential, create concrete productivity gains and boost financial impact amidst ever-growing supply and demand uncertainty. Learn More About Demand Planning in VUCA Times Ali Raza ThroughPut Inc Throughput Economics: Making Good Management Decisions Putting Supply Chains on Autopilot with Ali Raza The New Retail Paradigm with Ali Raza Supply Chain: Cash or Trash with Seth Page The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 19, 2021 • 51min
A New Model for Grocery Delivery with Sean Coakley
A New Model for Grocery Delivery with Sean Coakley Sean Coakley and Joe Lynch discuss a new model for grocery delivery. Sean is the Chief Commercial Officer of Capstone Logistics, a leading provider of technology-enabled warehouse services, freight management, and last mile distribution solutions. About Sean Coakley Sean Coakley is the Chief Commercial Officer of Capstone Logistics, a leading provider of technology-enabled warehouse services, freight management, and last mile distribution solutions. He is responsible for helping the company continue its rapid growth across its end-to-end logistics services offering. Previously, Sean held supply chain operations, design, consulting, and sales roles with companies such as EDS, Arthur Anderson, Ryder, and Kenco. He received his bachelor's degree from Michigan State University and a master's degree in International Business Administration from Central Michigan University. About Capstone Logistics Capstone Logistics is the leader in providing specialized, technology-enabled solutions for the most challenging supply chains. Powered by an interconnected platform, Capstone creates end-to-end efficiencies and cost-savings that help suppliers, distributors, and retailers exceed customer expectations. From performance-driven labor solutions to high-touch transportation and fulfillment, Capstone delivers the scale, accountability, and continuity that enables modern supply chains to compete in an ever-evolving environment. Key Takeaways: A New Model for Grocery Delivery Sean Coakley is the Chief Commercial Officer of Capstone Logistics, a leading provider of technology-enabled warehouse services, freight management, and last mile distribution solutions. In the podcast interview, Sean and Joe discuss the new model for grocery delivery, which might also be called the "revenge of the retailers." Prior to the pandemic, grocery retailers were slowly dipping their toes into ecommerce and grocery delivery. The sales and associated infrastructure were very small. The pandemic changed everything for grocery retailers – suddenly, consumers wanted to order their groceries online and get them delivered. Many grocery retailers didn't have their own ecommerce sites, fulfillment, and delivery services. Enter the grocery delivery services like Shipt, Instacart, and others who provide a ready-made solution for the grocery delivery challenge. These companies provide the consumer interface, ecommerce technology, integrations, and personal shoppers perfect for grocery retailers who wanted to accommodate their house-bound customers. Consumers loved it – a record amount of consumers took advantage of this wonderful new service. Grocery shopping will never be the same and research suggests that 20% of groceries will be sold online by 2025. The only problem is grocery retailers don't like it. They no longer have a direct relationship with their customers who use the grocery apps. They also lose control of the data and the customer experience. Worst of all, many grocery retailers lose money on home delivery transactions. A new model for grocery delivery has emerged. Grocery retailers are creating their own ecommerce sites and partnering with logistics companies to manage fulfillment and delivery. The new model has promise because grocery retailers will own the customer relationship and experience along with valuable data and insights. Best of all, grocery stores can be profitable on their fastest growing customer segment – home delivery. Additionally, the logistics providers will optimize the fulfillment and delivery service under a white label service. All communication, personnel, and vehicles carry the grocery store brand. Capstone's Last Mile service has the operational expertise and technology that gives grocery retailers an advantage over crowd-sourced delivery apps. Their solutions enhance the customer experience and give retailers more control, increased efficiency, and improved profitability. Learn More About A New Model for Grocery Delivery Sean Coakley LinkedIn Capstone Logistics Capstone Grocery Delivery Services Cub case study Integrated End-to-End Supply Chain Solutions End-to-End Logistics Solutions The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 17, 2021 • 59min
The State Of The Industry with George Abernathy
The State Of The Industry with George Abernathy George Abernathy and Joe Lynch discuss the state of the industry. George is the President of Emerge, one of the fastest-growing startups in the U.S. that is transforming the $800 billion transportation and logistics industry with its digital freight marketplace platform. About George Abernathy George Abernathy, Emerge President and Board Member, has more than 30 years of supply chain and technology experience. Notably, George is the former President of leading industry publication FreightWaves where he was responsible for all revenue and commercial efforts, including SaaS, media, and virtual & physical events. George has a breadth of direct industry background, having held executive leadership positions at Transplace, J.B. Hunt, Logistics.com and Sabre Logistics. About Emerge Emerge, based in Scottsdale, AZ, is one of the fastest-growing startups in the U.S. and is transforming the $800 billion transportation and logistics industry with its digital freight marketplace platform. Emerge's award-winning marketplace provides access to direct capacity and live market conditions helping shippers and carriers make the strongest, most beneficial decisions when procuring domestic freight. Launched in 2017, Emerge is backed by Greycroft, New Road Capital, 9Yards Capital, and the founder of GlobalTranz. Key Takeaways: The State Of The Industry George Abernathy is the President and a Board Member of Emerge. Emerge is reinventing freight procurement by providing access to benchmarked rates and thousands of trusted partners to maximize cost-savings.In the podcast interview, George and Joe discuss 3 important trends that are impacting the logistics and transportation industry. Trend #1 – Technology is separating the industry between companies that are investing heavily in technology and those that are unable or unwilling to make technology investments. The tech-centric players are lowering their costs, improving the customer experience, and redeploying headcount from manual functions as artificial intelligence (AI) and automation perform the clerk work. Trend #2 – End-to-End visibility (from order to cash) is enabling logistics and supply chain professionals to make better decisions. While visibility is great, the ultimate goal is to improved collaboration and higher profits. "Where's my money?" is just as important as "Where's my stuff?" Trend #3 – 3rd party logistics companies are increasingly developing specializations or niches. As shippers and supply chain companies demand expect (demand) more from their 3PLs, companies are investing in areas where they can be most competitive. An inch wide and a mile deep is waaay better than a mile wide and an inch deep. Emerge welcomes George Abernathy as its new President. George has more than 30 years of supply chain and transportation industry leadership experience with carrier, broker, and technology companies. George will help guide the company to the next level of success. Emerge uses a network model, which becomes increasingly valuable to users (carriers, shippers, agents) as it scales. Emerge is hiring: Emerge Careers Emerge also has a tremendous Agent Program Learn More About The State Of The Industry George Abernathy LinkedIn Emerge Job openings RFP Overview The Emerge Story with Andrew Leto Building a Freight Juggernaut Again with Michael Leto The Freight RFP Process is Broken – Let's Fix It with Maggie Petrovic Emerge Levels Up with Michael Leto The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube


