ILTA Voices

Listen in as members of ILTA’s Profession Services Steering Committee interview CIOs and IT directors about their experiences, advice and strategies for success in their new roles or new firms. Skip Lohmeyer - Chief Information Officer at Jackson Kelly PLLC

Listen in as members of ILTA’s User Support Services Steering Committee discuss some of the trends that they are seeing in training and share their thoughts on those topics.  Topics they cover are: The Modern Trainer, Performance Support, Ways to Support Informal Learning, Mobile Learning and Gamification.  Participants: Michelle Spencer, PGVP from Bracewell & Giuliani LLP Jan Huber, Faegre Baker Daniels LLP Maritta Terrell, Lloyd Gosselink Rochelle & Townsend, P.C. Asima Macci, PennWest Marsha Kuhn, Downs Rachlin Martin PLLC

Listen to LegalSEC Steering Committee members,  Jamie Herman, Manger of Information Security at Ropes & Gray and Bill Kyrouz, Senior Manager Information Security & Governance at Bingham McCutchen LLP as they discuss the Heartbleed bug.  Jamie and Bill will share what it is, how to respond to it on behalf of your firm, what to look for and will also provide some action items you can do today to secure your networks.   Note:  In an effort to centralize communications, ILTA has created a blog for vendors to post comments outlining whether their systems are affected and what steps are being taken to fix the problem, and what steps clients should take at their end. You can access the blog HERE. Speakers:Jamie Herman Jamie Herman brings with him more than 15 years of experience in information security, risk management, and information technology. Currently the Manager of Information Security for Ropes & Gray LLP, Jamie’s expertise covers a diverse range of areas including implementing information security programs, data privacy, digital forensics, access control, leading innovation initiatives, and leading a global team. His passion for assisting law firms improve their security posture in all facets of business has been a key to his success. Having led vulnerability management plan efforts, security strategy and policy design initiatives, Jamie collaborates with a wide network of public and private industry information security experts to deliver forward-thinking security thought leadership to the legal information security industries. Jamie holds a BS in Computer and Digital Forensics from Champlain College (Summa Cum Laude), sits on the LegalSec steering committee, and has presented at numerous ARMA, ILTA, and information security industry events. Jamie can be reached at Jamie.Herman@ropesgray.com  Bill Kyrouz Bill has worked in Information Technology for over 15 years, 12 of them in the legal community.  While leading Bingham’s information security efforts he has implemented multiple programs including mandatory firmwide awareness, incident response, and vulnerability management.  Actively working with peers to raise the information security bar across the legal industry, Bill is a member of the LegalSec Steering Committee and LegalSec Summit Planning Committee.  A GSEC, he has previously spoken at local and national events on information security, business continuity and network management. Bill can be reached at wkyrouz@bingham.com or followed on Twitter @Kyrouz

Hear interviews with the three ILTA 2013 Project of the Year Finalists including a description of their project and a brief overview of implementation planning, communications strategies and Project Management processes leveraged to make their project a success for their Firm. Interviewer: Mindy Rings, Baker & Hostetler and Steering Committee Member for ILTA's Professional Services Peer Group Finalists:Andrew Baker - Seyfarth Shaw LLP Bill Caraher - von Briesen & Roper, S.C.Jim Reichardt - Fish & Richardson P.C.

Hear interviews with the three ILTA 2013 Project of the Year Finalists including a description of their project and a brief overview of implementation planning, communications strategies and Project Management processes leveraged to make their project a success for their Firm. Interviewer: Mindy Rings, Baker & Hostetler and Steering Committee Member for ILTA's Professional Services Peer Group Finalists:Andrew Baker - Seyfarth Shaw LLP Bill Caraher - von Briesen & Roper, S.C.Jim Reichardt - Fish & Richardson P.C.

Hear interviews with the three ILTA 2013 Project of the Year Finalists including a description of their project and a brief overview of implementation planning, communications strategies and Project Management processes leveraged to make their project a success for their Firm. Interviewer: Mindy Rings, Baker & Hostetler and Steering Committee Member for ILTA's Professional Services Peer Group Finalists: Andrew Baker - Seyfarth Shaw LLP  Bill Caraher - von Briesen & Roper, S.C. Jim Reichardt - Fish & Richardson P.C.

Listen in as two seasoned law firm trainers discuss training with four attorneys. They ask the questions that we've all wanted to ask and get honest answers that will help us better serve the attorneys in our firms. You'll definitely learn something as these folks get real! Attorneys Roy L. Smart III, Partner, Parker Poe Erica R. Messimer, Associate, Parker Poe Justin M. Long, Partner, Bracewell & Guiliani LLP Conor Civins, Partner, Bracewell & Giuliani LLP Trainers Michelle Spencer, Senior Trainer, Bracewell & Giuliani LLP Stacie Oste, Training Manager, Parker Poe

From the Legaltech Asia Technology Summit in Hong Kong, hear how Analytics and Predictive Coding are being used in Hong Kong and China. Learn about how these technologies being viewed by Hong Kong regulators and about some cultural challenges in China.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Chris Sweet, Vice President of Outside Counsel & Engagement Management at JPMorgan Chase & Co. Visit the ILTA website to hear each participant's interview.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Michelle Mahoney, Director of Legal Logistics at King & Wood Mallesons. Visit the ILTA website to hear each participant's interview.