ILTA Voices

Please join us during this quarter's knowledge management virtual roundtable as we discuss all things ILTACON 2018. KM professionals will highlight what they heard, what their favorite takeaways were, impressions of the KM-specific track and the collaboration sessions.   If you attended ILTACON 2018, we encourage you to share your feedback as well. If you didn't get a chance to attend this year, this is a great opportunity to hear what your fellow KMers thought was hot and what was not. We look forward to the conversation! Panel: Gwyn McAlpine - Director of Knowledge Management Services, Perkins Coie Amy Monaghan - Practice Innovations Manager, Perkins Coie

Please join us during this quarter's financial management virtual roundtable as we discuss all things ILTACON 2018. We'll highlight what our panel heard, what their favorite takeaways were, information they obtained while at the conference and much more.   If you attended ILTACON 2018, we encourage you to share your feedback as well. If you didn't get a chance to attend this year, this is a great opportunity to hear what your fellow members thought was hot and what was not. We look forward to the conversation!   Panel: Andrea Engels - Director of Finance, Goodmans Jarmila Pencikova - Director of Finance and Controller, Osler, Hoskin & Harcourt LLP Robin Simmons - CFO, Rogers Towers, PA   Recorded on 9-11-18

Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact it is having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management. We're given their perspective on how this profession is evolving to meet the shifting demands of legal service delivery.    We hope you enjoy this episode!   Our guest in this episode is Kim Stein, National Manager of Knowledge Management at Thomson Reuters. Kim has been working with KM solutions at Thomson Reuters for 16 years. In her role, she has had the opportunity to visit law firms across the United States and talk with people responsible for KM programs at all stages of maturity. She shares with us her thoughts on growing roles in KM and their key characteristics. Be sure to also check out Kim's podcast, "KM with Kim" through her LinkedIn page (look under Projects). Moderators: Gwyn McAlpine oversees the knowledge management program at Perkins Coie, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.   Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.   Recorded on 9-7-18

Welcome to another episode of Evolving KM, a podcast where we discuss how knowledge management is progressing and the impact that's having on KM professionals. In each episode, we interview people who have worked in or on the periphery of knowledge management and get their perspectives on how the profession is evolving to meet the shifting demands of legal service delivery. Be sure to follow the knowledge management category on ILTA Radio so you don't miss a thing, and contact us if you'd like to be interviewed for a future episode! Our guest in this episode is Sukesh Kamra, the National Director of Knowledge Management at Norton Rose Fulbright in Toronto. Beginning his career as a technology law lawyer, his interest in technology led him to a master's program in Law and Technology and, from there, almost accidentally into knowledge management. Now with 14 years in the field, Sukesh has experienced the evolution of KM firsthand, from precedents and search, to a greater focus on process and technology. We talk about the skill sets needed for different roles in a KM team, such as supporting traditional KM functions, engaging with the business of law and applying AI and other advanced technologies. We also discuss the change going on in the legal industry, which Sukesh frames as a cultural shift. You won't want to miss his great suggestions for staying current on KM! Hosts: Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management. Amy Monaghan is the Practice Innovations Manager in the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP. Recorded on 8-10-18

Welcome to another episode of Evolving KM, a podcast where we discuss how knowledge management is progressing and the impact that's having on KM professionals. In each episode, we interview people who have worked in or on the periphery of knowledge management and get their perspectives on how the profession is evolving to meet the shifting demands of legal service delivery. Be sure to follow the knowledge management category on ILTA Radio so you don't miss a thing, and contact us if you'd like to be interviewed for a future episode! Our guest in this episode is Toby Brown, the Chief Practice Management Officer at Perkins Coie LLP. He parlayed an earlier KM role into a new pricing function, which opened the door to practice innovation, legal project management and process improvement. Listen as this "Prophet of Profit" discuss how KM and practice innovation drive (and are empowered by) a focus on profitability. Toby also talks about his work with the SALI (Standards Advancement for the Legal Industry) Alliance, which is a developing a standard taxonomy of matter types to facilitate improvements in budgeting and innovation. Hosts: Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management. Amy Monaghan is the Practice Innovations Manager in the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP. Guest: Toby Brown is an active member and leader in organizations devoted to legal knowledge management, and he speaks to national audiences on legal pricing, alternative fee arrangements and other law firm financial management issues. He is the founder of the Legal Marketing Association's annual P3 Conference, which brings together over 400 pricing, project management and process improvement experts in the legal profession. Toby also co-founded the "3 Geeks and a Law" blog and co-authored the book, Law Firm Pricing: Strategies, Roles and Responsibilities. He is active on Twitter as @gnawledge and can be found on LinkedIn at www.linkedin.com/in/tobinbrown.

In March, 2018, the Attorneys’ Liability Assurance Society held their biennial security event in Washington, DC. ALAS is a member owned legal malpractice carrier. Many ILTA members are also members of ALAS and attended this Conference. In a podcast, here’s a few of the takeaways our members came away with from the Conference.

In 2018, the Sedona Conference released a commentary on Corporate Bring-Your-Own-Device (BYOD) for legal professionals, involving data management, ediscovery practices, policy development and employee protection considerations. The core components of this commentary are five principles that impact considerations for a BYOD program within a corporate organization. As corporate organizations move into situations where BYOD is a business direction, it's important for legal professionals in these organizations to consider what a BYOD program consists of, how employee and organizational goals and protections are considered, and why ediscovery plays a role in the development of a BYOD program. In this ILTA Radio installment, a panel of legal industry professionals discusses the Sedona Conference commentary's five principles, scenarios on how legal business dynamics are structured for a BYOD program, risks and what goes in to making a program work. Panel: Jack Thompson (Moderator) - Sr. Manager, eDiscovery & Legal Operations, Sanofi Kemoy Foster - eDiscovery Manager, Swiss Re Kim-An Hernandez - Senior Counsel for Information Technology + eDiscovery + Knowledge Management, International Paper Bonnie Kennedy - eDiscovery Manager, Delta Air Lines Recorded on 8-1-18

Welcome to Evolving KM, a podcast where we discuss how knowledge management is progressing and the impact that's having on KM professionals. In each episode, we interview people who have worked in or on the periphery of knowledge management and get their perspectives on how the profession is evolving to meet the shifting demands of legal service delivery. Be sure to follow the knowledge management category on ILTA Radio so you don't miss a thing, and contact us if you'd like to be interviewed for a future episode! In this short first episode, we introduce you to your hosts, and discuss why we are undertaking this podcast series and what you can expect in coming weeks. We hope you enjoy it! Hosts: Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management. Amy Monaghan is the Practice Innovations Manager in the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.

Every day you build your brand without even knowing it! Through day-to-day conversations, social media presence, published articles and participation at conferences and industry events, you put yourself out there and leave impressions. These impressions organically build your brand. This lively conversation explores practical tips on building your brand. We discuss why your personal brand is important, how it can help open doors to new opportunities and simple ways to put yourself out there successfully. Speakers: Carolyn Anger is the Manager of Litigation Support and eDiscovery at Stikeman Elliott LLP. With over 15 years of experience in practice support, technology and discovery management, she has extensive technological and legal knowledge of ediscovery processes, from identification and preservation through document production and document presentation at trial and beyond. She champions the use of technology and project management to provide cost effective, efficient and defensible solutions to clients. Carolyn has a passion for developing electronic protocols and procedures in the courts to assist modernizing them for the future. Adi Elliott leads software strategy for Epiq's global ediscovery business. He joined the company via the acquisition of Iris Data Services where he led product management, marketing and sales operations. Prior to Iris, Adi led Relativity's marketing and enterprise sales teams, guiding the creation and definition of the company's brand, as well as overseeing its growth with law firms, corporations and government agencies. He previously held a variety of product and marketing positions in the U.S. and Israel. Adi has been a speaker on the topics of future-looking trends in technology, the business of ediscovery, advanced ediscovery technologies, B2B marketing, and hiring and training top talent.

We don't usually think of a call to a help desk as a warm and fuzzy interaction. Tech teams seem to take the approach of "take the call, find the problem, fix the problem, take the next call." What about our tech teams' ability to build rapport and empathy with our user base? In this ILTA Radio session, some top IT leaders discuss teaching technical team members to acquire and use more soft skills in addition to their highly sought-after computer engineering skills. Speakers: Stuart Cook is the Director of Information Systems at Graves Dougherty Hearon & Moody in Austin, TX. He is directly or indirectly responsible for all computer operations, networking, voice and data infrastructure, software acquisition and updating, information security and training. James McKenna is Fenwick & West LLP's Chief Information Officer. He is responsible for its information technology, security, development, audio visual and practice support. Previously, James was with Morrison & Foerster LLP for 17 years. He has directly managed all aspects of IT, practice support and information security, and is a Certified Information Security Systems Professional. James has written articles, won awards and sits on the ILTA Board of Directors. Luke Schnoebelen is the Manager of Learning and Development at Shook, Hardy & Bacon, managing technical training and elearning development. He is solidifying a development process to improve the technology expertise for all firm employees, associates and partners. Luke also assists with all facets of in-house CLE, technology adoption and general promotion of process improvements. Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge, gained from three decades spent on both legal and IT project teams, to help your team. Recorded on 5-14-18