ILTA Voices

Information Governance is coming to the forefront as privacy become stricter in more and more jurisdictions. Clients are also inquiring about how their records are kept and demanding that firms put protections in place. In this podcast we will review the differences between Records Management and IG. We then delve into IG frameworks and policies and why you would want to establish these, followed by a look at client expectations. We will conclude with an overview of where to start when developing an IG framework and policy and the steps to take to put this in place. Questions Ann will ask speaker: 1. What’s the difference between records management and information governance?  2. What is an IG framework and associated policies and why would you want to establish these? (i.e. risk management, costs, etc.) 3. In terms of client expectations, what are clients concerned about and what do they want to see in terms of IG? 4. If a firm or corporation wanted to establish an information governance framework and policy, where would they start and what steps would they go through to get this in place? Moderator: Ann Halkett - Director, SOLVED eDiscovery Services, a division of AHBL MLP Speaker: Andrew Cogan - IGP, Manager of Practice Services – Records, Allen Matkins  Recorded on 09-22-2022

In today’s world, purchasing technology is no longer a sure fire way to solve a business problem. In addition to the right technology you need to have the right people, following the right process and leveraging the right technology to solve the complex business problems law firms are facing. But how do you connect these three concepts within your organizations? Listen to this discussion with Rachel Shields Williams from Sidley Austin and Debbie Foster from Affinity Consulting Group. Questions Rachel will ask Debbie: · What is the secret to connecting people, process and technology in today’s modern law firm. · Is there one part of the “People, Process, and Technology” that leaders should focus on more? Or do you see people focus one more than the other? · Common pit falls when trying to connect the dots? · What is one piece of advice that you would give to anyone trying to connect the dots? Moderator: @Rachel Shields Williams - Director, Knowledge Management, Sidley Austin LLP Speaker: @Debbie Foster - Partner, Affinity Consulting Group Recorded on 09-19-2022

In this podcast, the speakers discuss using data appropriately in the legal sphere, and thinking creatively about what various data sources within your firm or organization can tell you. Questions Harriet will ask the speakers: · Big picture: How do we make sure data is useable, accessible/findable, and consistent across departments? · On the topic of so-called “dark” data: what are some uses cases from other industries that we should think about applying to the legal industry? In other words, how can we mine data that’s already being collected and make better/new use of it? · What are some ways in which we can convince groups to share their data for the greater good? How can we get buy-in from the average partner/shareholder to share their data across the firm, to ultimately enable trend-spotting and proactive action, rather than simply using data to tell retrospective stories? Moderator: @Harriet Joubert-Vaklyes - Process Innovation Senior Specialist, Shearman & Sterling LLP Speakers: @Lisa Gardner - Director of Data Analytics, Shearman & Sterling @Paul Giedraitis - Principal, Axiom Consulting Partners/Orgaimi Recorded on 09-13-2022

The majority of breaches today no longer come through delivered malware as our systems have become very strong with detecting and blocking these resulting in more effort than value for the attacker. Instead, it’s easier, faster and more economical to just try and steal your password, or better yet have you provide it yourself. This podcast takes a look at the security risks that are actually derived from one of our more important security controls… passwords; and look at what we can do to minimize those risks moving forward. Questions Dave will ask the speakers: A recent study by Verizon found that more than 80 percent of breaches through hacking involve brute force or the use of lost or stolen credentials. Microsoft estimates that there are 921 password attacks per second. We’ve been educated for years by the security industry and our awareness programs that passwords are the most crucial component to protecting our environments and our information. How is it that this sacred key to our kingdom is actually resulting in opening so many doors for attackers? NIST has taken steps to try and reduce the bleeding with their new Password guidelines and best practices which encourage passphrases of more characters, less complexity and less changes. Are these steps in the right direction to actually keeping us secure? Many security tools are now providing artificial intelligence around login requests that look to see if the member is coming from a known device and location prior to providing access. Would implementing these types of risk based controls with MFA and a passphrase by the answer to our problems? Biometrics for authentication always seemed to be the next logical step for passwords. We have our basic biometrics on devices however, those are all back supported by a password or PIN. Will we ever get to a place where we’re truly only using biometrics for all authentication? I understand that Apple, Google and Microsoft are working on a solution together that will get rid of passwords. Instead, they will just leverage the biometrics on your phone as your access code to everything. With this in mind do we just need to sit tight and all our troubles will soon be fixed? Moderator: @David Whale - Director Information Security, Fasken Martineau Dumoulin LLP Speakers: Sohail Iqbal - CISO, Veracode Eldon Sprickerhoff - Founder and Chief Innovation Officer, eSentire Phillip Solakov - Director, Client Solutions, Optiv, Inc. Recorded on 09-09-2022​

In this podcast recording, a litigation support expert discusses different document review platforms on the market and their strengths and weaknesses. Questions Ryan will ask Josh:  1. Which platforms do you have experience with? 2. What do you feel are the strengths of those platforms? 3. What are the weaknesses? 4. What are the biggest considerations an organization should make when choosing a platform? 5. Of what you have used, which platforms are your favorites and why? Moderator: @Ryan Gerlach - Legal analyst, State of California Office of the Attorney General - DOJ Speaker: Josh Gilliland - Associate, Greenan, Peffer, Sallander & Lally LLP ​Recorded on 09-06-2022 ​

Lawyers have always been held to a high standard of care to secure information and maintain the confidentiality of client-related information. However, meeting these requirements has become much more complex since shifting to a hybrid working environment. This podcast panel interview addresses the ever-growing client, regulatory and other requirements and how the introduction of new technologies, the ongoing need to balance the transition from paper to electronic and other considerations impact our approach to securing information while balancing the need provide effective client service. Co-Moderators: @Leigh Isaacs - Director, Information Governance, DLA Piper @Reggie Pool - Senior Director, HBR Consulting LLC Speakers: @Doug Landin - Chief Information Security Officer, Brownstein Hyatt Farber Schreck @James Merrifield - Director of Information Governance & Business Intake, Robinson & Cole LLP Recorded on 08-15-2022​

Technology is changing how firms operate and there is a need for more collaboration between the marketing and technology teams to achieve shared goals. In this collaborative podcast between the International Legal Technology Association (ILTA) and the Legal Marketing Association (LMA), four seasoned marketing and technology experts discuss their organizational structures, the importance of establishing effective and open communication processes between departments, and share stories in which these efforts resulted in successful projects.   After listening to this 30-minute podcast, you will learn practical tips on how to work together effectively and take away examples that can be implemented for your own success. Both ILTA and LMA recognize that collaboration can only add value and aim to continue this discussion with additional content through the rest of 2022. Keep an eye out, share this podcast with a colleague and let us know what think! Recorded July 2022 Speakers:  @Ali Shahidi @Britton Choi @Erin Meszaros @Michelle Woodyear ​Moderated By: @Tara Patterson

In this podcast session, we will discuss if continue to work remote, what needs to change? What do we stand to gain and what do we stand to lose? Questions Marlene will ask the speakers: 1. What is the current state of remote work? Who is working remotely in law and are we seeing changes in who or how much in the last few months? 2. A recent ALM survey on incoming summer associates reported that only 25% percent of the respondents felt concern about connecting with colleagues and getting adequate training in remote programs. This was down from 53% last year. Does that surprise you? 3. Have you heard of any particularly creative methods organizations are using to keep communication going in remote teams? 4. What is the economic and financial impact of remote work on organizations? 5. If organizations are seeing remote work as a solution long term, what sort of skills and characteristics should they be looking for in their hiring and retention practices? Moderator: @Marlene Gebauer - Co-Host of The Geek in Review Podcast Speakers: Richard Hsu - Managing Director, Major, Lindsey & Africa @Sang Lee - CEO and Co-Founder, Thine

This interview will highlight the challenges and best approaches for training attorneys on new eDiscovery software. Questions Sachin will ask Speaker: 1. What are the biggest impediments to getting attorneys to adopt and learn to new legal technologies and applications? 2. What strategies have you found to be most effective when training attorneys and legal teams? 3. What are some considerations when looking to adopt new litigation technologies and try new resources? 4. How has the shift to remote work changed how you work with and consult with Attorneys on eDiscovery applications and legal technology? 5. Do you have any final thoughts or comments that you would like to leave our listeners? Moderator: @Sachin Gupta -  Knowledge Management Attorney – Data & Technology Transactions, Latham & Watkins LLP Speaker: @Sara Miro - Knowledge Management Attorney – Litigation, Sullivan & Cromwell ​Recorded on 07-25-2022