Profound

I interview a longtime Dr. Deming fan and early DevOps pioneer in this episode. Donna has a similar background to mine, where we both worked before the age of clouds and modern infrastructure. You are going to enjoy this podcast. Here are some links for follow-up knowledge. Donna Knapp LinkedinReCommoning: Transitioning Organisations with Jabe BloomThe Visible Ops HandbookTRADE-OFFS UNDER PRESSURE: HEURISTICS AND OBSERVATIONS OF TEAMS RESOLVING INTERNET SERVICE OUTAGESWhat Would Deming Do

Dennis is the founder of Sergent Results Group. Sergent Results Group was founded in 2000 and offers professional coaching, consulting, leadership learning, quality and productivity training and expert facilitation. The company created Continual Quality Improvement (CQI) Academy™ for leaders and managers seeking to understand the scientific improvement methods of W. Edwards Deming and others. Dennis describes his experiences with Dr. Deming's teaching. I am a huge fan of another Deming student, Ron Moen, Dennis has worked with Ron on a couple of occasions. If you are a Dr. Deming fan, this is another great podcast where you get here more untold stories. I hope you enjoy. https://www.linkedin.com/in/sergentresultsgroup/

In this episode Damon Edwards interviews me about my upcoming Deming book. Damon and I have been DevOps partners in crime since the beginning of DevOps. We were both down in Boca Raton recording for the Techstrong Predict conference. Techstrong let us use their facility to record the podcast. Damon does a great job of pulling knowledge about my book. 

Glenn Wilson, author of "DevSecOps: A leader's guide to producing secure software without compromising flow, feedback, and continuous improvement" discusses our upcoming trip to Japan. We are both becoming huge fans of Katie Anderson (see my last podcast), and we are attending her Japan trip. I asked him why he signed up for the trip. In addition, we discuss Katie's book and how it's a perfect complement to Mike Rother's Toyota Kata and Steven Spear's High Velocity Edge. You might find some bonus material if you're an Umberto Eco fan. Links:Glenn WilsonGlenn's DevSecOps BookKatie AndersonKatie's Japan Trip

Katie Anderson is a leadership coach, consultant, and author who inspires individuals and organizations. In 2015, she moved to Japan from public health research. She shares lessons she learned in Japan about deepening your leadership skills with The Profound podcast.  As Katie had already applied Toyota production principles in the healthcare system, her life in Japan inspired her to learn lean at the source. Transitioning from public health to consulting was her big pivot away from academia and research.Katie's WebsiteLearning to Lead, Leading to Learn

Dave and I have a long history together. Besides being one of the DevOps OG's (did I say that right?) Dave has also been a fan of Dr. Deming for many years and came on the podcast to let me know about his consulting work and Deming's principles. Dave specializes in DevOps and private equity. When I hang out with Dave, I always have a great time. You can find him at:https://www.linkedin.com/in/dmangot/

Rob and I go old school in this episode. We had first met back in my early days before DevOps when I used to run a Tivoli consulting business. Rob describes how he used Dr. Deming's principles in his consulting work. Rob works alongside Dr. Cherry Vu and describes himself as a Teal Unicorn. LinkedIn and Twitter are the best places to find Rob and Cherry's ideas and work.https://www.linkedin.com/in/robenglandattwohillshttps://twitter.com/rob_england

Dominico Lepore developed the Decalogue™ management methodology together with Oded Cohen, a leading, world-renowned expert in The Theory of Constraints. One of the first books I read about Dr. Deming is his "Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledge." In this episode, we cover everything from Dr. Deming's empathy to how the Talmud explains of Theory of Constraints. If you stick around long enough we discuss Umberto Eco. Intelligent Managementhttps://www.intelligentmanagement.ws/Ess3ntial: a tool with a missionhttps://ess3ntial.com/

This is part 1 of a two-part episode with John Hunter. John Hunter's background includes two areas of focus: management improvement and information technology program management. His experience is in improving the performance of organizations. For the last 15 years, his focus has been on management improvement with a concentration on using technology to aid this process. LinkedinCurious CatJohnhunter.comHere are some links John sent me. Sales Commissions  https://deming.org/eliminate-sales-commissions-reject-theory-x-management-and-embrace-systems-thinking/  (including why Fog Creek Software got rid of sales commissions) Why ThoughtWorks Eliminated Sales Commissions https://deming.org/why-thoughtworks-eliminated-sales-commisions/ https://deming.org/eliminating-sales-commissions-at-air-force-one/The System of Profound Knowledge Applied to Sales and Marketing (presentations at Deming Institute)   https://deming.org/the-system-of-profound-knowledge-applied-to-sales-and-marketing/Related Material: https://management.curiouscatblog.net/2010/01/28/the-trouble-with-incentives-they-work/The Existing Management Conditions Limit How Effective New Strategies Will Be  https://deming.org/the-existing-management-conditions-limit-how-effective-new-strategies-will-be/ (with related links including ) https://management.curiouscatblog.net/2010/12/08/building-adoption-of-management-improvement-ideas-in-your-organization/ )

This is part 2 of a two-part episode with John Hunter. John Hunter's background includes two areas of focus: management improvement and information technology program management. His experience is in improving the performance of organizations. For the last 15 years, his focus has been on management improvement with a concentration on using technology to aid this process.LinkedinCurious CatJohnhunter.comHere are some links John sent me.Sales Commissions  https://deming.org/eliminate-sales-commissions-reject-theory-x-management-and-embrace-systems-thinking/ (including why Fog Creek Software got rid of sales commissions)Why ThoughtWorks Eliminated Sales Commissionshttps://deming.org/why-thoughtworks-eliminated-sales-commisions/https://deming.org/eliminating-sales-commissions-at-air-force-one/The System of Profound Knowledge Applied to Sales and Marketing (presentations at Deming Institute)   https://deming.org/the-system-of-profound-knowledge-applied-to-sales-and-marketing/Related Material:https://management.curiouscatblog.net/2010/01/28/the-trouble-with-incentives-they-work/The Existing Management Conditions Limit How Effective New Strategies Will Be https://deming.org/the-existing-management-conditions-limit-how-effective-new-strategies-will-be/(with related links including )https://management.curiouscatblog.net/2010/12/08/building-adoption-of-management-improvement-ideas-in-your-organization/ )