The New Warehouse Podcast

Welcome to this episode of The New Warehouse Podcast, recorded live from Manifest 2026. Kevin chats with Michelle Harris, a leader at Our Serviceworks (OSW), a Dallas-based 3PL providing outsourced customer care and fulfillment services. With roots going back to 1988, OSW has evolved alongside its customers, expanding from customer care into fulfillment while keeping culture and experience front and center. In this conversation, Harris shares how carrier strategy, operational discipline, and people-first hiring shape the fulfillment experience brands and customers actually feel.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

In this episode of The New Warehouse Podcast, Kevin Lawton chats with Jim Bureau, President and CEO of Loftware, about why product identification sits at the center of modern supply chain operations. With nearly 40 years in the market, Loftware has seen identification evolve from basic labels to a strategic enabler of collaboration, automation, and visibility. Jim shares how connected packaging, standardization, and cloud-based systems help organizations break down internal and external silos while reducing costly disruptions. The conversation also explores the human side of automation and what’s next for identification technologies across manufacturing, life sciences, and consumer goods.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

What is an ASRS? Why should you get an ASRS? What is the right item mix for an ASRS? How are real users using their ASRS?We're teaming up with the MHI Industry Group for ASRS to bring you insights from actual users of automated storage and retrieval systems to learn exactly what it's like to have a system and what you should know about them.Kevin was joined by Jason Minghini from Kenco and Omer Rashid from DHL Supply Chain to dive into all things ASRS and learn about their first hand experience utilizing these systems in their operations. Originally broadcast live on LinkedIn and YouTube.Learn more about the ASRS Industry Group here: https://www.mhi.org/asrsLearn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

Welcome to this episode of The New Warehouse Podcast, where Kevin Lawton sits down with Andrei Danescu, CEO of Dexory, live from Manifest. Dexory is a data intelligence platform focused on digitizing warehouses and turning physical operations into actionable insight. In the conversation, Andrei explains why warehouse data is the true foundation for operational intelligence. The discussion moves beyond automation headlines and into the practical work required to build a data infrastructure that actually improves warehouse performance.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

Welcome to this episode of The New Warehouse Podcast, recorded live from Manifest 2026 in Las Vegas. Kevin Lawton sits down with Gary Allen, Senior Vice President of Supply Chain Technology at Ryder, for an annual check-in on where warehouse technology is heading. Ryder, one of North America’s largest logistics providers, operates more than 100 million square feet of warehouse space and manages a vast transportation network. In this conversation, Allen shares how warehouse automation and AI are maturing, and where real ROI is emerging. He also explains why execution is now the differentiator for operators navigating labor constraints, brownfield facilities, and rapidly evolving technologies.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

Welcome to this episode of The New Warehouse Podcast, where Kevin chats with Guy Yehiav, President of SmartSense by Digi. In this conversation, Yehiav explains how SmartSense is redefining supply chain visibility by moving beyond reports and dashboards to deliver real-time, actionable insights. Drawing on experience across healthcare, food, retail, and logistics, he introduces the concept of micro visibility in the supply chain. He explains how combining condition monitoring with location intelligence helps organizations prevent waste, protect people, and reduce cargo theft before problems escalate.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

In this episode of The New Warehouse Podcast, Kevin chats with John Wirthlin, Senior Product and Marketing Manager at Sonaria, about why RFID is finally practical for real-world warehouse operations. The conversation explores how Sonaria turns raw RFID data into operational visibility that warehouse teams can actually use. Rather than focusing solely on hardware, Wirthlin explains how clear business outcomes, operator-friendly workflows, and measurable ROI are driving wider RFID adoption across warehousing, manufacturing, and beyond.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

In this episode of The New Warehouse Podcast, Kevin chats with Drake Meyer, VP of Operations at Atomix. Atomix is a fast-growing 3PL with locations in Milwaukee, Salt Lake City, and Baltimore, and it operates on its own in-house WMS. Drake shares his path from forklift driver to executive leadership and explains how warehouse continuous improvement drives performance. The conversation covers culture, WMS strategy, robotics, AI, and practical lessons from large-scale operational transformations. From reducing audit labor to building a data-first mindset, Drake offers grounded insights for warehouse leaders focused on sustainable growth.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

Welcome to this episode of The New Warehouse Podcast, where Kevin chats with Audrey Djiya, CEO and Co-Founder of Handled. Audrey shares how her team is tackling one of the most overlooked areas of logistics: what happens after the customer clicks 'buy'. Handled is building an AI-powered operations platform focused on eliminating the manual, fragmented, and reactive work that dominates post-purchase workflows. From disconnected systems to return chaos and SLA blind spots, the conversation explores how automating manual tasks can shift 3PLs from constant firefighting to proactive execution.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show

In this episode of The New Warehouse Podcast, Kevin chats with Ken Byrne, Founder of RedSky Europe. Based in Ireland, RedSky supports global brands navigating European eCommerce fulfillment. Byrne shares how his background as an eCommerce brand owner shaped RedSky’s approach to technology, scalability, and brand understanding.The conversation explores cross-border and European ecommerce fulfillment, the impact of Brexit, the realities of automation, and why Ireland is becoming a viable alternative to traditional European hubs. Byrne also explains how RedSky helps beauty brands expand into Europe while managing VAT, compliance, and operational complexity.Learn more about our sponsors here: MPC & IFS Softeon Follow us on LinkedIn and YouTube.Support the show