Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

This episode is a short recap of what happened throughout the year with IceBound and the Service Business Mastery Podcast. We talk about generating $750k in revenue in the first year of business and the following programs we used at IceBound to perform that growth. -The New Flat Rate -Service Titan -BizPal -GrowMyHVAC -Outdoor University -Ford -GreenSky -ST Payments -Marketing 360 -Office 365 -Jive Communications -ADP Payroll -QuickBooks Online If you have any questions, feel free to reach out to Tersh@bluecollarroots.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh & Jesse -Elimination of having to make more decisions throughout the day than needed. -Pour knowledge into everyone around you. -Love your staff and they will love your clients. -Offer the former President an internship. -Get out of your office. -Write down 10 ideas every morning. -Go on a vacation to get out of your bubble. -Invest in your team. (better book club) -You work for your team, not the other way around. -Reward your team when they do something right rather when they do something wrong. Find Jesse Cole https://www.linkedin.com/in/yellowtuxjesse/ https://thesavannahbananas.com/ Find Tersh Blissett https://www.linkedin.com/in/tersh-blissett-137121a3 http://bluecollarroots.com/podcasts/service-business-mastery/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh & Tommy talk about Tommy's move from $50,000 in debt all the way to $30 million in revenue over the period of 7 years. We discuss the new book Tommy just released called the Home Service Millionaire which focuses on the five topics listed below. Mindset of the Owner Thinking like a millionaire Keeping Score Turning on the leads when it counts How to hire A players Reach out to Tommy at A1leadmanager@gmail.com or linkedin & facebook Tommy Mellow Reach out to Tersh at Tersh@bluecollarroots.com or on facebook Tersh Blissett --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

More sales and homeowner experience -- two side of the same coin? Some key examples: Online booking Options presentation Financing Online estimates "Amazon" style of shopping experience What makes a real mobile app for home services that drives sales and delivers a killer homeowner experience - B2E2C. Many shops just build for the B2E piece; that is, how can I make my techs a bit more efficient in the field and streamline their operations. Well we do that, but we also think about B2E2C. That is, how can they use that mobile app -- spin around that tablet -- to present content to Customers, like options, estimates, financing, pictures/videos, content that helps the techs deliver a better experience, give complete information to the customer, so they can make the best decision for their homes and buying preferences. In other words, this helps the techs sell without having to sell; and let's be honest, not all techs are or want to be salespeople. We have built our product from the ground up to optimize every step of the homeowner lifecycle…. Marketing across the entire customer journey (it's not just about more leads!) And all this makes it easier for your techs to do their jobs … and the job they signed up for (drives tech satisfaction and retention)... and we all know how hard technician hiring is -- technician retention is just as important (it's the other side of that coin). Info Link https://www.servicetitan.com/tersh --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Alyssa Light is a marketing genius who has figured out how to perform the perfect interview when hiring individuals. One today's episode, we talk about the group hire concept, and 3 steps you can take to really hire the best person for your team! We discuss how to execute these tasks, and ideas for different industries to put their own twist on them. Talk about the item that the person brings in that represents themselves Watch the faces of the mini group interviewees as they are described by the interviewers on what they brought in from the dollar store. Instruct the group on a small 5 min project. Howtofacilitate.com Sally Hogshead Books to read- Clockwork & It's Not About The Coffee Contact Tersh at Tersh@bluecollarroots.com or on facebook at Tersh Blissett or Service Business Mastery Podcast Group Contact Alyssa Light at Alyssa@theprofitableinnovator.com or call/text at 519-362-3281 --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks about his experience being summoned by the department of labor because of a disgruntled former employee who was not allowed to rip of clients. Tersh shares his experience as soon as he walks out the door so that it is fresh on his mind! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh speaks with Travis Smith about the following topics in this episode: -Starting a new business by acquisition -Starting a new business the traditional way -Some pain points of relying on technology while running a business -How to successfully operate a multi-million dollar HVAC company -What it is like growing up in the industry with his father owning a business Please reach out to Tersh with any questions or opinions about the interview at Tersh@bluecollarroots.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Mike Michalowicz is full of information that can guide us all to a 4 week vacation while the business runs itself. I know you have always wanted to take a 4 week vacation from your business! 4 key points to take away from this interview with Mike. Discover your QBR (Queen Bee Role) The "4 D" breakdown The 4 week vacation The ACDC of your business! (The best band on earth!!) Get in touch with Mike here www.clockwork.life Reach out to Tersh https://www.facebook.com/groups/153387135246751/ This is the link to the FB group Service Business Mastery Podcast. Get the book here: https://www.amazon.com/Clockwork-Design-Your-Business-Itself/dp/0525534016/ref=sr_1_1?ie=UTF8&qid=1539888180&sr=8-1&keywords=clockwork+mike+michalowicz --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Mike and I talk about the ways new business owners can easily know if they are profitable without having to wait unit their bookkeeper or accountant give them their monthly P&L statement. You know as soon as you move the money to the appropriate accounts if you're making money or losing money on each job. You also put your money into your profit accounts first! So you make a profit on every job rather than your profit being the number left over when the expenses are all paid. 1 Create 5 accounts, in the beginning, at your bank. 2 Determine the percentage of money that goes to each of those accounts. 3 Take out 50% of the profits each quarter to spend on yourself….NOT on the business! 4 Create a CapEx account to budget for future capital expenses within the business. Reach out to Mike here www.mikemotorbike.com Find Tersh @ Tersh@bluecollarroots.com or in our facebook group https://www.facebook.com/groups/153387135246751/ Get the book here: https://www.amazon.com/Profit-First-Transform-Cash-Eating-Money-Making/dp/073521414X/ref=pd_bxgy_14_img_2?_encoding=UTF8&pd_rd_i=073521414X&pd_rd_r=a63701b5-d305-11e8-a131-6575a75a3b80&pd_rd_w=Uq83U&pd_rd_wg=Mpt6H&pf_rd_i=desktop-dp-sims&pf_rd_m=ATVPDKIKX0DER&pf_rd_p=6725dbd6-9917-451d-beba-16af7874e407&pf_rd_r=PWQ3YX6HT703RT4A2WTH&pf_rd_s=desktop-dp-sims&pf_rd_t=40701&psc=1&refRID=PWQ3YX6HT703RT4A2WTH --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Combating Competition in Marketing w Jared Orton of Savannah Bananas Jared Orton explains how they were successful starting baseball team where others had failed. We talk about how creating value is more important than selling the customer. www.thesavannahbananas.com www.bluecollarroots.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support