The Clark Howard Podcast

Clark Howard
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Nov 20, 2019 • 38min

11.20.19 Amazon expands free music; Buckle up this holiday season; Nursing home abuse tool

Clark has a Spotify family plan. $15 a month includes 5 different streams - $3 per person. Spotify faces competitive market threats from Apple Music. Pandora seems to be fading a bit. Now all face a new threat from Amazon. Amazon’s free, ad supported music service for Prime members has greatly expanded music offerings in an effort to hook users on the pay service. Joel’s already paying. This competition is a win for consumers. Maybe someday the artists and composers will win too.Unbelted passengers at impact in an automobile accident: Centrifugal force has no mercy. As we move into the holiday season, make sure backseat passengers wear seatbelts, as well as front seaters. According to the Governor’s Highway Safety Association, many fatalities occur each year due to back seat passengers not wearing seatbelts. Uber and Lyft passengers typically ride in the back and seldom put on their seatbelts. This endangers all in the car. Buckle up for safety. Episodically around the country, scandals of neglect and abuse emerge concerning nursing homes, assisted living and other senior facilities. When trying to find a suitable environment for a loved one needing care – it’s a shot in the dark. You’ll get a pitch designed to earn trust. But what goes on during the third shift? What’s actually happening in these places. You can hire a geriatric social worker for evaluation and placement consultation. They know which facilities do a good job. But most don’t go this route, and fly blind trying to choose a facility. Nursing Home Compare -  Find and compare Nursing Homes | Nursing Home Compare. Cited nursing homes are marked with a red icon as a warning to consumers. These homes have to be in compliance for a full year before they lose that red mark of shame. This helps consumers ferret out potentially harmful places. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 19, 2019 • 39min

11.19.19 Wire transfer warning; No Christmas decorations!; Dollar Tree FDA warning

According to the FBI, wire transfer fraud is growing exponentially. Typically homeowners, small to mid-size business owners and nonprofits are targeted. When buying a home, you receive wire transfer instructions for the home closing from your real estate agent, escrow agent or closing attorney. Criminals are infiltrating email services, taking over the email of real estate agents, lawyers and escrow agents. They’re lurking. When they see a wire transfer instructions email, they wait until just before closing, go into the email and send a revised wiring instructions email. This diverts the wired money to them. You show up for the closing and they money has not been received – gone forever. The banking industry hasn’t come up with any security procedure to protect your money. This is having enormous consequences for consumers. Businesses and nonprofits have suppliers. Crooks lurk in email to discover payment patterns, duplicate payment instructions via ACH or wire, and money is sent to them on a one-way trip. Know that you cannot trust wiring or ACH instructions that come by email. Call the party and verify instructions over the phone using a verified phone number. Follow this procedure every time, because there is no way to recover money stolen this way.The New York Daily News reported on a family in San Antonia required by their HOA to pull down their Christmas décor because they put it up too early. Really! They decorated in November because the woman of the house is 8 months pregnant and wanted to get it done while she could. The couple told the HOA to sue them, they’re NOT taking down their decorations. HOA board members should anticipate being visited by 3 ghosts this Christmas Eve.Clark has long recommended buying OTC meds at Dollar Tree for a buck. The same items at chain drug stores go for $7 or $8. But Dollar Tree has harmed their reputation. The FDA has issued a warning to Dollar Tree for having foreign manufactured drugs on their shelves found to be adulterated. This pertains to topical medications on their health aisle – not any type of pills or medicine you take orally. Dollar Tree says they’re cooperating with the FDA. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 18, 2019 • 39min

11.18.19 Healthcare price transparency; Gift exchange scam; Black Friday preview

The Trump administration has issued rules that has the medical industry in furious. New rules will require consumers have access upfront to costs for medical care and procedures. What other industry is so arrogant to think they could avoid price disclosure forever? They’ve hired lobbyist to spread money around to politicians, most pretending to be non-profits – all to hide their prices. Many consumers have suffered bankruptcy. Half of negative credit items are due to medical debt, while the industry works hard to keep costs secret, which leads to financial harm to people because it’s impossible to price shop. Hospitals will be required to show pricing per insurance provider and non-insured pricing. Consumers will be able to compare prices across all hospitals to make informed decisions on upcoming procedures.Last holiday season’s Secret Sister social media scam has roared back the BBB warns. You get a solicitation about a Secret Santa gift exchange. If you send cash or gifts to people on a provided list, you’ll be showered with money and gifts 36 fold! This is a pyramid and just a con. You’re just sending money / gifts to scammers. If you see this on social or receive a text or email, ignore and delete.Clark talks about the best current deals and also upcoming Black Friday deals with the Chief Deal Digger Charis from ClarkDeals.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 15, 2019 • 39min

11.15.19 Carry-on bag warning; Clark Stinks

Many fly only during the holiday period near the end of the year. Airlines gouge you on checking a bag, so many bring carry on bags. Airlines quickly run out of overhead bin space during boarding so – gate check - they seize and tag some of them at the gate. If you put everything important in your carry on, once it becomes a checked bag, airlines don’t cover anything of value. You are vulnerable to having things disappear with no compensation. If you do carry on, have a personal item that will fit under the seat in front of you, that will not be seized at the runway. That way you can keep your meds, jewelry, electronics and anything you valuable to you. If your bag is seized at the jetway, you only have to worry about losing clothing. If there’s a dishonest person, don’t tempt them with anything of value.Christa reads listener posts about how Clark has missed the mark in his advice this week. If you have a "Clark Stinks" to share you can leave it here. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 14, 2019 • 38min

11.14.19 Google gets into medical records; Designer purse lawsuit; iBuyer companies great for consumers

Google’s Project Nightingale is a huge initiative by the second largest hospital system in the U.S. Some are hostile to Google doing this. But this is an important initiative. With the tech available today, it’s ridiculous we don’t have solid medical databases for continuity of care. Patients themselves don’t keep track. It’s important this succeeds and expands.A woman at an exclusive country club in the tri-state has wine spilled on her $30K purse. She sues the country club, which in turn sues the waiter. Really? A $30K purse for starters, and the rest is Clarkrageous as well.Clark shared his iBuyer selling experience this summer. The iBuyer market uses deep data to establish an accurate selling price and make an offer, allowing the seller to choose their departure time. No showings or traditional hassle. They may front the money for repairs and updates the seller agrees to, and get the money back at closing. They’re own staff gets the work done and the home is listed. A recent analysis of Zillow and Open Door found the prices being offered are actually too good. After expenses and sell prices, they’re not making money. Zillow agrees. It’s very important to get offers from multiple companies, which include Knock, Zillow, OfferPad, Opendoor and more in different areas. They have to have the right data to make an offer. IBuyers are working the great middle of the market, eschew both the high and low end. Clark’s experience turned out great. Research suggests this is a fair deal for home sellers, offering certainty, and eliminating hassle. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 13, 2019 • 39min

11.13.19 New privacy law and your data; Fake Costco coupon; Real ID law info

California passed a law that is having national impact. In the U.S. we lack any digital rights to privacy, while internet behemoths collect our data, compiling deep dossiers to sell off for marketing purposes. Due to the breakdown of political function in D.C., technology is moving faster than a do-nothing Congress. So California has emulated Europe’s privacy law, The Right to be Forgotten – which works magnificently there. Ironically, California has defied all it’s tech firms and passed a Right to be Forgotten law. Microsoft has announced they will follow, leading the way in the right direction. Other companies will hopefully follow the California standard in other states. Take caution over the next 6 weeks when you receive notifications by text, social, email or popups promising free coupons, gift cards or vouchers – assume it’s a scam with nothing good coming next. Last year there were fake Walmart gift card solicitations. When people clicked the link viruses were unleashed. The Cincinnati Enquirer reports on a new one circulating all over the country claiming Costco is giving away $75 coupons. Costco cries SCAM! These are recurring hoaxes showing up as internet popups, websites and social posts. 100 million American adults don’t have Real ID yet. Without Real ID or a passport, you won’t be able to fly. 40% of Americans, 2 out of 5 are not compliant to fly. The full fare airlines – American, United and Delta are taking reservations past the deadline. Only American so far is alerting ticket buyers of the requirement. There should be an automatic popup when booking past the late summer deadline, warning people they will NOT be able to board without Real ID with an explanatory link. If you don’t have a star, call your DMV, make an appointment to have your identity verified. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 12, 2019 • 38min

11.12.19 Managing a Waffle House; AT&T forces price increase; Scaling back on Christmas purchases

Waffle House has been in the news lately!One recent late night, only 1 cook showed up for his Birmingham Waffle House shift. So the customers pitched in taking & serving orders and washing dishes. The customers ran the joint for no pay. Waffle House acknowledged the incident as gracefully as possible, suggesting the customers fill out applications. What’s it take to work there? Ironically, the day before that happened, the WSJ ran a story about how working at Waffle House is great training for corporate management. Waffle House managers do every job that needs doing so employees know they’re all in it together. An experienced Waffle House manager can make $115K per year. But it’s not for the faint of heart.AT&T wireless customers in grandfathered plans are being moved to more expensive plans without being told. You don’t have to pay this. As AT&T struggles, you don’t have to suffer in the wallet. There are plans a lot cheaper with other players in the industry. Visible, T-Mobile and more – check the alternatives. Do not be a sitting duck for AT&T's financial problems.Money is tight this Christmas season for most of us. Before you spend out of obligation, consider alternatives. Forget deals if money is really tight and consider what people cherish most, like experiences together. Bake for a loved one. Don’t spend yourself into debt that takes months to pay off. If there are young kids in the family, buy for them, but not for the adults. This season you’ll see deals online at sites including Amazon, eBay, Craig’s List, Facebook marketplaces - where some items may be counterfeit or recalled. When a deal looks too good to be true, be suspicious. If it's new inbox electronics listed for way less than elsewhere, there’s a chance the item is stolen. Use your common sense.  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 11, 2019 • 39min

11.11.19 Veteran's Day; Disturbing Boeing revelations; Best streaming TV deals

Clark comes from an immigrant family. All 4 of his grandparents were born overseas. From the time they became citizens, serving in the military became part of the Howard family culture. Clark’s had the privilege of speaking at 3 Veterans Day events over the last 3 days. All gratitude to the brave people who have served our nation. The all-volunteer military structure today means only a small portion of the American people serve and are called upon time and time again to redeploy. We ask so much of so few to serve so many. Most members of Congress have never served and are clueless about military service. We’ve lost an understanding of each other in the U.S. because of this schism. On this Veteran’s Day, Clark expresses his belief that it would be an enormous benefit to America if we had 2 years compulsory public service. Young adults would work for nonprofits, charities or serve in the military, to work for the common good of all. This gives us the shared purpose we need to get back. People have become tribally divisive in America. We need to return to the core principle of America – an incredible republic offering religious and democratic freedoms and economic opportunity. We have a phenomenal country. Take a moment this Veterans Day to think about the freedoms we enjoy, that our veterans have served to protect. Hating those we disagree with makes us weak, narrow-minded and diminishes our world status as a beacon of hope.We’re approaching a year since Boeing 737 Max aircraft have been grounded after the 2 tragic crashes. A disturbing cultural problem at the root of Boeing emerges. Leaked information indicates Boeing is attempting legal maneuvers to reduce their financial risk and legal liability to the grieving families of those killed in Boeing crashes due to the company’s gross negligence. Boeing may have known as early as 2015 of design safety concerns, did nothing, covered up defective devices, and now they’re trying to shirk liability. When asked if he was aware of the liability avoidance, the Boeing CEO denied knowledge. Others dispute that. Either way, the CEO needs to go. This company seems to have no focus on safety.We are right at 500 different series being produced in the U.S. That’s up from 80 in 2014. There’s never been a time in the history of video with so much compelling content. This has created a battle for market share. Disney is launching its new streaming service tomorrow. Apple is in early stages. Netflix remains the behemoth and Comcast is launching Peacock. AT&T is launching HBO products in addition to their traditional streaming service. See our guide, continually updated. We’ll see more change in this area in the next 2 – 3 yeas than has existed since TV began, around 1953. Fast forward to 500 series available on demand, and they’re subsidizing us, while losing money for various reasons. Amazon’s losing on Prime instant video. Google’s is losing on YouTube TV trying to become dominant. Hulu is offering both on demand and live streaming – Yes it gets confusing. Be wary of signing up for programming packages with AT&T. In financial trouble, they have a tendency to raise prices without notice. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 8, 2019 • 38min

11.8.19 How screen time affects your kids brain; Clark Stinks

A new study shows that the effects of screen time on small children could be physically changing their brains. The study which was published in JAMA reports a decline in "white matter integrity" of 3-5 year olds because of time spent using screens.Christa reads listener posts about how Clark has missed the mark in his advice this week. If you have a "Clark Stinks" to share you can leave it here. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 7, 2019 • 38min

11.7.19 Employers offering more freedom; How to refi student loans

The FIRE (Financial Independence Retire Early) movement was a hot topic last year. People set early retirement goals and modified lifestyle dramatically to make it happen. Now we can add the ROWE (Results Only Work Environment) movement, giving people the freedom to work when and where they want. Many employers can’t handle this. But if you do task oriented work with measurable results, this can be liberating. For example, radiology is performed around the clock, so practices can hire radiologists across the globe in different time zones. An Australian radiologist can be on duty there for overnight needs here. The downside: Out of sight out of mind. Off location workers can be thought of differently and are unlikely to be promoted. But depending on the job and the employer, this can be a win-win.A follow-up on the discovery 5 years ago that AT&T was not honoring its claim of unlimited data. It took 5 full years for AT&T to be held to account for pennies on the dollar. AT&T has reached a deal with the FTC to pay restitution to the customers they lied to - a measly $60M for the 3.5 million affected. If you’re still with AT&T, you’ll get a mysterious credit on your bill one month. If you’re no longer a customer, they’ll send you a check. It’s real. It’s your money. But they shouldn’t have lied in the first place.So many are weighed down by student loan debt. Many questions are coming in about refinancing – a confusing area. First, know what kind of loans you have, how many and what rates you’re paying on each loan. Knowing the difference between federal and private loans is key. If you refi a federal student loan into a private loan, you lose all the borrower protections built into federal loans. Rules: If you find a deal to refi private loans into a new fixed rate loan, that’s probably a food idea. With federal loans, only refi if you can reduce the interest rate by 2 points or more, and have a secure, solid income. Then it may be worth it to give up the borrower protections. See the briefing at Clark.com, which includes who is best to shop for student loan refinance. Learn more about your ad choices. Visit megaphone.fm/adchoices

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