The Clark Howard Podcast

Some have lost a tremendous amount of their savings betting on Tesla. Know that betting on any one enterprise is risky – Apple, Amazon – stocks that become stories. Amazon went through a cycle that wiped some stock holders out. When you invest in an individual company, you’re creating risk. You could come out ahead, or lose a great deal or both. First build a base and create a strong core in funds wherein your money is well spread out. The U.S. represents 3% of the world’s population and 22% of the world’s economic activity and declining. Make sure your diversification includes international funds. Schwab teaches to build core investments first. Only then should you chance individual stocks with money you’re not depending on. Protect the future you’re building. Live on less than what you make, and protect the rest of that money going forward.  Clark was given a fake debit card from AT&T for dropping DirecTV. He was issued a partial refund on a debit card - receiving a check is not an option. Clark’s card kept being declined. He then registered the card and was texted the balance. The declines came because the balance was less than attempted purchases. It won’t allow another form of payment! Clark tried to get it to 0, and now it’s expired with .72 cents left on the table. So the company keeps that money – what’s known as breakage. This is why many companies use debits - knowing it won’t all be spent and they’ll get that much back. Clarkrageous that companies think this way, instead of doing right by their customers.A type of data breach has become a life and death threat for many businesses. Many ransomware attacks don’t hit the news unless the company must publicly disclose they’ve been hacked. School boards and local governments must disclose. But we usually don’t hear about it from companies, who often have to pay to get their operations back. This crime is escalating, hitting companies of all sizes and can destroy a business. Have automatic backup of your data daily on a hard drive or cloud service. This can help restore your business activities. Have cyber insurance added to your business liability coverage. Backup data every 24 hours and have cyber insurance. The insurer will want to know what steps you’re already taking to protect your business. Take the time to make these things happen. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mortgage rates have plummeted recently. This is creating even more competition in the housing market. If you are planning on staying in your home for a while you could save a lot of money in interest payments by refinancing soon.Christa reads listener posts about how Clark has missed the mark in his advice this week. If you have a "Clark Stinks" to share you can leave it here. Learn more about your ad choices. Visit megaphone.fm/adchoices

There's a major problem happening all across the country. People are trading in cars that aren't paid off. This can lead to a whole lot of issues. Never trade in a car that you haven't finished paying on.US Bank fired an employee who spent her own money to help a customer on Christmas Eve. Clark thinks this is ridiculous!Clark is a romantic at heart. But he also likes to save money. So he gives you his favorite tips for saving money around Valentine's Day. Learn more about your ad choices. Visit megaphone.fm/adchoices

Most taxpayers are eligible to free file. But only 2% who qualify use the IRS free file site. Most software vendors are in the IRS Free File program, but tout their paid software instead. Go to IRS.gov - Free File: Do Your Federal Taxes for Free | Internal Revenue Service. Some of the software includes free state tax filings as well. If you don’t like the one you’ve selected, you can bail and try another. If you make over $69K a year, you’re not eligible for Free File. In that case, try Credit Karma Tax to file for free. They want that info to target you for offers. Business owners or those with complicated tax situations need a pro. Small business owners can consider hiring an enrolled agent or your CPA who does tax. Warning: there’s been a steady increase in the number of unqualified people doing tax returns. No certification is required. Anyone can claim to be a tax preparer. Many have turned out to be con artists and thieves, who lie to generate a big refund directed into their account. Make sure your preparer signs the return and look it over. If you see false information, do not sign your name to that return.Dan of Cleveland got a notice from the post office to come pick up more mail than can be delivered. He arrives to a pile of 55,000 letters! His lender, the College Avenue Student Loan Company, sent him the same statement for his daughter’s tuition 55,000 times. Postage alone was around $11k and the information in the letter wasn’t even correct. The student loan industry is in disarray, rife with incompetence and abysmal record keeping. The industry is flat out broken. Keep your records. Run your own amortization schedule and track your loan. Make sure the balances and interest rates are correct and that payments are properly reflected on time. Watch them like a hawk.VISA - the most powerful of the 4 credit card networks (Visa, MC, AMEX, Discover) – will roll out fee structure changes this spring and fall. They’ll begin charging higher merchant fees where credit cards are dominant, and lower fees in low use sectors in an effort to manipulate buying behavior. Merchants that accept Visa won’t have a choice, unless they’re large enough to negotiate their own processing rates, like Amazon and Walmart. Everyone else will be at the mercy of Visa. The cost for online merchants will go up. Smaller businesses may have to bump up prices to deal with this. Online purchases will potentially cost more than in-store. Tuition payment by credit card can cost 2.9% more. That’s an industry with low market share for Visa, so they’ll be dropping those rates and subsidizing them with higher fees charged elsewhere to try to get market share in student tuition payment for private schools, pre-schools and colleges. Visa/MC cartel fees are typically the second largest expense for merchants. Remember you can offer customers a deal for paying with cash and giving them part of what you save as a way to reduce expenses. Visa may be trial ballooning, waiting to see what the other card networks will do. Consumers may see different pricings for different payment methods. Learn more about your ad choices. Visit megaphone.fm/adchoices

Pharmacy mistakes filling prescriptions are becoming more common as volume increases on a small number of players who allegedly put the pharmacists under unsafe quotas. Investigative reporting by the NYT reveals that pharmacists with the major chains are under pressure to fill prescriptions and the resulting errors. Another recent report states 1.5 million people have been adversely affected by Rx mistakes. Oversight by state pharmacy boards has failed. Marketplace pressures being applied to pharmacists is creating unsafe conditions, putting the public at risk. Simple prevention tips: Pharmacists are human. Always look at the prescription before you leave the store. Packaging describes the shape, size, color and markings of the medication. The same med may look different from different manufacturers. When a med goes off patent to generic, it’s appearance can change. Look at the name on the label first as many drug names are similar. Then check the actual medication and be very careful verifying you have the right prescription. We can make sure the medicine we receive are correct as best we can tell. Check before you leave the pharmacy and have them verify before you leave. Take these steps to protect your and your family’s health.Clothing manufacturers and retailers are in full clearance mode on winter goods. From light to heavy weight, this is the week to start looking for great deals on winter wear.Scandal has rocked the U.S. Dept. of Education because they have failed to honor the law on forgiving student loans for public service workers including police officers, fire fighters, teachers and others that work in nonprofit or service capacities. Certain public service professionals were promised Federal loan forgiveness after 10 years of on-time payments. The rules were drawn in a way that triggered denials due to technicalities for 99% of applicants. This caused such an uproar that the Dept. of Education has passed new rules that will allow around 3/4s of those declined to now receive their loan forgiveness. This is not widely reported so spread the word to those you know who may be affected. Those declined should apply again. Temporary Expanded Public Service Loan Forgiveness (TEPSLF) is how many will qualify for loan forgiveness. Don’t give up and great thanks for your community service. This was a promise made that should be kept. Learn more about your ad choices. Visit megaphone.fm/adchoices

Last year there was the mad rush of discount stockbrokers to cut commissions on various kinds of trades to zero. Nobody's laughing anymore at the once obscure app Robinhood. Now millions use the app to trade stocks at no commission. Finally Chuck Schwab had enough and decided to stop charging commissions as- which set off an earthquake. The stocks of various discount (now free) brokers just collapsed because the investment community thought this was financial suicide. It wasn't, because brokers earn money offering other services including checking accounts and credit cards - services superior to banks. Thus money has migrated out of stodgy, high-cost, low-service banks into credit unions, online banks and no cost brokers. Brokerage stocks recovered from the zero commission earthquake and new money coming in has shot through the roof. Know you can do a checking account with a zero cost broker. Bank shares are included in some index funds meaning you make money from them vs. the other way around, as they're in the business of looting your wallet.Special Warning. For years we've faced fake emails pretending to come from banks so most people are aware of that approach. Now we see reports that criminals have figured out how to take it a step further. They now send a notification that an account has been compromised, including a duplicate banking landing page, now with code that transfers your input to the REAL banking site. You'll get the 2 factor authentication text, and enter that number - which they also duplicate, giving the criminals full access to your account. Anytime you get an email you think is from your bank or any financial institution, never click a link. Go separately to the official bank site. If there is an issue, you'll be on the real site and know if all is well or if there's an issue.Screen time can be isolating. Clark's banned gadgets at the family dinner table. No point in being alone together. Turns out our constant companion cell phone induces human loneliness. Having grown up in the digital era, young adults report greater degree of loneliness. It's not the same communicating online vs face to face. The WSJ reports how young adults in the workplace report greater loneliness. When all communication is digital - young workers report feeling twice as lonely as older workers who grew up analog and are more likely to talk to co-workers face to face. In person contact can create a warmer, more fully connected work environment. Whether at work or in your social life - being around people can make you a happier, more connected person. Learn more about your ad choices. Visit megaphone.fm/adchoices

Variable pricing has made it even harder for consumers to book travel. But there are some important things to know when you are looking to book airfare, hotels, and rental cars.Christa reads listener posts about how Clark has missed the mark in his advice this week. If you have a "Clark Stinks" to share you can leave it here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Nonprofit and hospital workers, teachers and other 403b workers suffer much confusion from this rip off form of retirement plan. It’s a scandal that we give teachers a plan so inferior to the 401k. The surrender charge is how 403b insurance companies handcuff people  to the plans. This often massive penalty fee is imposed for exiting their rip-off plan to put money in a low cost IRA – costing about 1/40th what the 403b takes. Remember 403b = rip off! A financial planning firm found that a young worker would be better off paying a 40% surrender charge to the insurance company to invest at lower cost elsewhere. Over that working lifetime, that worker would still make more money than paying the rip-off fees imposed by the 403b. Some surrender charges are only 15%. If you’ve got 10 years or more working life, it’s generally worth it to pay the surrender charge to get out of a 403b.Clark reported months ago on an investigative series from the Detroit Free Press about severe problems with the Ford Focus and Fiesta. 2 million people have now been affected by vehicles with defective transmissions. A class action lawsuit was filed 8 years ago on this matter. Possibly the Free Press series finally pushed forward a settlement. There’s no cap on payouts to these car owners. Ford has to pay to make people whole who owned or own a Fiesta or Focus who have filed a claim. Also revealed, Ford knew about the problems on model years 2011 – 2016 and had a procedure in place to BLAME THE CONSUMER as a strategy to avoid paying for repairs. Even though the great recession reportedly ended in 2009, the job market remained terrible until 2012. We’ve been on a steady economic and employment upswing since. But there are times when all seems lost, and a worker must reinvent their role in the marketplace. After a job loss, Clark advises that you draw on what you know. Your best opportunity in your next chapter draws on your education and experience. The Detroit Free Press profiled car salesman Brian. This family man worked extremely long days and was abruptly let go. Knowing that people hate going to dealerships, Brian decided to become a car buying concierge. He gets paid regular commission by the dealerships he uses for clients, and charges the buyers nothing. He sells around 35 vehicles a month via word of mouth, gets more time at home with family and makes more money. He helps clients determine the right vehicle for them through a questionnaire. He delivers, helps with the paperwork and either takes in their trade-in or Ubers from their home. We often undervalue what we know and how we can serve others. Businesses have a hard time changing, which means opportunity for experienced individuals who come up with a way to serve people better. You may be your best boss ever. Learn more about your ad choices. Visit megaphone.fm/adchoices

We tend to just accept that prescription glasses are costly. There is an international cartel that’s been buying up both retailers and frame manufacturers for eyeglasses in order to corner the market and take prices through the roof. BUT, when there’s market concentration to push prices up, there’s always a rebound effect. Now there’s a fast growing marketplace of discounters offering eyeglasses at a fraction of cartel prices. Frames and lenses complete can be had for as little as $15. Consumer Reports has put together ratings for the discounters. Number 1 - Costco Optical, 2 – Warby Parker, 3 - Zenni Optical. In fact, every single discounter rated got at least a good score. Know you can get good eyeglasses for under $100 – even for bifocals, trifocals and progressive lenses.-For contacts, 1800Contacts is now offering a free online eye exam for contacts, with an eyeglass Rx. See our guide. There are enormous price differences for contacts. Beware merchants pushing high cost lenses.Many of us use hand sanitizers thinking we’re protecting ourselves from germs. If using Purell, you may even think you’re protected from the flu. The company has even claimed the product can prevent Ebola! No more says the FDA. They’re reclassifying Purell as an unapproved drug because of these outlandish claims. The real advice from the FDA and the CDC is to simply wash your hands thoroughly with soap. Only default to hand sanitizer when there’s no alternative. Also we worry about catching colds and flu on airplanes. The Journal of the National Academy of Sciences finds you have to be within 3 feet of a sick person for them to be a potential hazard to your health. Don’t worry the whole plane is contagious.Via permissions, Facebook tracks you OUTSIDE of Facebook, when you’re not using Facebook or any of their services. Under pressure, in an effort to stave off legislation that would restrict their tracking activities much more, Facebook now offers the tool, Off Facebook Activity, allowing you to see and curtail this tracking. At sign up we unwittingly give Facebook permission to spy on us everywhere we go online. They know all. Third party apps are reporting to Fb what you’re doing online. They know what articles you read, podcasts you listen to, music etc. They can then build an ultra-deep dossier for sale and for targeted ads. Producer Joel used the new tool to delete the info and found it very easy.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Google search results now present in a way making it more difficult to distinguish between results and ads. Anyone can be buying those ads which could be scams, rip offs and fake companies. Legit ads are also there but you should know what’s an ad. There’s almost no delineation anymore to tell you something is an ad. “Ad” is in tiny type and they can be mistaken for search results. You need to know to look past those. Also, we generally don’t get past the first page of search results. Take more time to refine your search. Or use DuckDuckGo as your default search engine for clean search results, no tracking.MarketWatch reports a huge number of homeless veterans are eligible for special housing vouchers designed for vets from the Vietnam and first Gulf wars. 11,000 of the vouchers now go unused. Veterans need to know there is this great voucher program available from the VA. Make sure any vets you know are aware of the housing voucher program.Auto insurance rates have gone up roughly 50% in 8 years. For a time, fatality rates were way up due to device distraction, subsiding now with state texting-while-driving laws. WIRED points out a new pain point. If you’re cited for texting while driving your insurance rates will go up 20 – 25%. Another rate hike factor involves the high safety tech in cars today. Vehicles now have so many safety devices that accidents are less severe, happening less often. But ironically, a simple fender bender can render a vehicle totaled by the insurance company, as so much tech is in the fender, they don’t want to repair it. Often a single airbag will deploy, and they’ll total the vehicle out. All these totals is having an impact on rates. As vehicles turn over in the fleet, cars get safer overall. In 2021 Ford will install tech allowing vehicles to communicate. The problem of sun glare will be addressed by red light dash warnings. Safety measures so much a part of the future, will bend this curve on insurance rates. Learn more about your ad choices. Visit megaphone.fm/adchoices