

The Signal (formerly the EdTech Connect Podcast)
Jeff Dillon
Reaching #4 on the Apple Podcast Education charts, The Signal is the definitive podcast for higher education’s transformation leaders.
Hosted by Jeff Dillon, The Signal cuts through the noise of the "status quo" to bring you the strategic intelligence needed to reshape how institutions recruit, support, and retain students. Every Friday, we sit down with the practitioners and technology builders who are actively defining the next decade of campus life.
Why Higher Ed Leaders Listen:
In one of the most consequential periods for academia, we move past the hype to focus on Human-Centered Innovation. Our episodes feature deep-dive interviews with guest experts from SNHU, EAB, WGU, and Panopto, focusing on the "real work" of institutional evolution.
Core Topics & AI Strategy:
* Artificial Intelligence: Practical AI adoption, governance, and the "Human in the Loop" mindset.
* Enrollment Marketing: Modern recruitment strategies and GEO (Generative Engine Optimization).
* Student Success: Data-driven retention, mental health, and digital engagement.
* Institutional Transformation: Navigating digital transformation with a focus on workforce readiness and AVPs reimagining student care.
Whether you are a C-suite leader, IT Director, or Faculty member, join our community of 70,000+ professionals to stay ahead of the curve.
New episodes every Friday. Learn more at edtechconnect.com
Hosted by Jeff Dillon, The Signal cuts through the noise of the "status quo" to bring you the strategic intelligence needed to reshape how institutions recruit, support, and retain students. Every Friday, we sit down with the practitioners and technology builders who are actively defining the next decade of campus life.
Why Higher Ed Leaders Listen:
In one of the most consequential periods for academia, we move past the hype to focus on Human-Centered Innovation. Our episodes feature deep-dive interviews with guest experts from SNHU, EAB, WGU, and Panopto, focusing on the "real work" of institutional evolution.
Core Topics & AI Strategy:
* Artificial Intelligence: Practical AI adoption, governance, and the "Human in the Loop" mindset.
* Enrollment Marketing: Modern recruitment strategies and GEO (Generative Engine Optimization).
* Student Success: Data-driven retention, mental health, and digital engagement.
* Institutional Transformation: Navigating digital transformation with a focus on workforce readiness and AVPs reimagining student care.
Whether you are a C-suite leader, IT Director, or Faculty member, join our community of 70,000+ professionals to stay ahead of the curve.
New episodes every Friday. Learn more at edtechconnect.com
Episodes
Mentioned books

Nov 29, 2024 • 24min
Innovative Strategies for Marketing Higher Education with Haley Johnson
In this conversation, Jeff Dillon interviews Haley Johnson, the regional vice president of education solutions at Motimatic. They discuss Haley's journey from College Scheduler to Civitas and now to Motimatic, focusing on her expertise in student engagement and retention through innovative marketing strategies.
Haley shares insights on the importance of social media in reaching students, particularly those who have stopped out, and the effectiveness of a performance-based marketing model that only charges institutions when they see results. The conversation also touches on emerging trends in higher education and the future of student communication.
Takeaways
Haley Johnson is a champion for student success in educational technology.
Motimatic uses social media to drive student engagement and retention.
The pay-for-performance model ensures institutions only pay for results.
Student adoption is crucial for the success of educational software.
Community colleges are seeing significant success with targeted marketing efforts.
Social media ads are tailored to specific student needs and actions.
Traditional communication methods are becoming less effective with students.
Haley emphasizes the importance of understanding student behavior and preferences.
The future of higher education marketing is shifting towards innovative solutions.
Institutions should consider low-risk, performance-based marketing opportunities.
Sound Bites
"A true champion for student success."
"We average 3 to 5% conversion of those lists."
"We are a revenue generating partnership."
"Don't be afraid to look into it."
Chapters
00:00 Introduction to Haley Johnson and Motimatic
02:53 Haley's Journey: From College Scheduler to Civitas
06:10 Understanding College Scheduler and Its Impact
09:09 Motimatic's Unique Approach to Student Engagement
11:46 Targeting Stopouts: Strategies and Success Stories
14:55 The Power of Social Media in Higher Education
17:55 Performance-Based Marketing: A Game Changer
21:13 Future Trends in Higher Education Marketing
Links
Motimatic on EdTech Connect
Motimatic Website
Haley Johnson on LinkedIn

Nov 22, 2024 • 28min
Ep. 11 - Sameer Maggon: AI-Powered Site Search for Higher Education
In this conversation, Jeff Dillon interviews Sameer Maggon, CEO and founder of SearchStax, about the evolution of search technology, particularly in the context of higher education.
Sameer shares his journey in the search industry, the challenges organizations face in building effective search infrastructures, and how SearchStax aims to bridge the gap for businesses of all sizes.
The discussion also delves into the differences between search in e-commerce and higher education, the importance of continuous innovation, and the role of AI in enhancing search experiences.
Sameer emphasizes the need for resilience in entrepreneurship and the significance of customer-centric approaches in technology development.
Takeaways
Search is critical for shaping user experience online.
Building scalable search infrastructure is challenging for many organizations.
Higher education search focuses on guiding users to relevant information.
Continuous learning and innovation are essential to stay ahead in search technology.
Resilience is key in overcoming challenges in entrepreneurship.
Empowering teams fosters ownership and enhances productivity.
Customer feedback is vital for shaping product development.
AI can personalize and enhance search experiences significantly.
Data accessibility is crucial for effective search solutions.
Search engines should allow users to deprioritize outdated content.
Chapters
00:00 The Journey of SearchStax
08:02 Staying Ahead in Search Technology
14:58 The Role of AI in Search Technology
20:01 Challenges and Opportunities in Higher Ed Search
Links
Sameer Maggon on LinkedIn
SearchStax on EdTech Connect

Nov 15, 2024 • 35min
Ep. 10 - Dallin Palmer: AI-Powered Student Recruitment and Engagement
In this episode of the EdTech Connect podcast, Jeff Dillon interviews Dallin Palmer, co-founder of Halda Inc., an AI-powered platform designed to enhance engagement for enrollment marketers in higher education.
Dallin discusses the challenges faced by universities in digital marketing, the transformative role of AI in personalizing user experiences, and the importance of data privacy. He shares insights on measuring success and ROI in enrollment marketing, emphasizing the need for a luxury experience in higher education. The conversation concludes with advice for enrollment marketers on leveraging AI effectively.
Takeaways
Halda aims to revolutionize engagement for enrollment marketers in higher education.
AI can significantly enhance the effectiveness of enrollment marketing strategies.
Personalization is key to improving user experience and conversion rates.
Understanding user behavior on websites is crucial for effective marketing.
Data privacy is a major concern, and only first-party data should be used for personalization.
Measuring success in enrollment marketing requires a focus on real ROI and student feedback.
The future of higher education will rely heavily on technology and AI integration.
Institutions must adapt to changing market dynamics and student expectations.
Effective content management is essential for successful enrollment marketing.
Enrollment marketers should embrace AI and experiment with its applications.
Sound Bites
"Your website is a prioritization problem."
"93% of students say this was helpful."
"If the student wins, everyone wins."
"You need a luxury experience in higher ed."
"We only use data that has been given to us."
"Don't be afraid of AI; embrace it."
Chapters
00:00 Introduction to Halda and Its Mission
02:51 The Role of AI in Enrollment Marketing
05:50 Transforming User Experience with Personalization
08:56 Challenges in Higher Ed Marketing
11:55 Data Privacy and Ethical Considerations
14:53 Measuring Success and ROI in Enrollment
18:08 The Future of AI in Higher Education
20:57 Final Thoughts and Advice for Enrollment Marketers
BIO
Dallin Palmer is the Co-Founder of HALDA, Inc., an AI-powered platform revolutionizing engagement for enrollment marketers in higher education. With a background in sales and service design at companies like Podium and Chegg, Dallin specializes in innovative, data-driven solutions that drive personalization and automation in marketing.
LINKSHalda.AI

Nov 8, 2024 • 32min
A Design Educator's Perspective on Tech in Higher Ed with William Culpepper
In this episode of EdTech Connect, Jeff Dillon interviews William Culpepper, a seasoned design educator, about his experiences and insights in graphic design education.
They discuss Culpepper's innovative Grafik Intervention project aimed at revitalizing urban spaces through visual communication, the challenges and opportunities in online learning, and the integration of AI in graphic design.
Culpepper emphasizes the importance of balancing online and in-person learning, the emergence of new educational technologies, and the need for equity and accessibility in education.
Takeaways
William Culpepper has a diverse background in design education and practice.
The Graphic Intervention project aims to revitalize urban spaces through community engagement.
Online learning has gained traction, especially post-pandemic, but challenges remain.
AI tools are being integrated into graphic design education to enhance creativity.
Balancing online and in-person learning is crucial for effective education.
Emerging technologies like VR and AR can transform learning experiences.
Accessibility and universal design principles are essential in education.
Cultural sensitivity in design education broadens students' perspectives.
Training for educators is vital for effective technology integration.
Student engagement is enhanced through a blend of online and face-to-face learning.
Sound Bites
"It's like open source community revitalization."
"AI can provide personalized learning tools."
"The ethics involved with AI will impact you."
Chapters
00:00 Introduction to William Culpepper
01:05 The Grafik Intervention Project
05:59 Technology in the Classroom
07:11 Challenges and Opportunities in Online Learning
10:06 The Role of AI in Graphic Design
15:51 Balancing Online and In-Person Learning
22:05 Emerging Tools and Technologies in Education
25:36 Equity and Accessibility in Educational Technology
Links
Grafik Intervention

Nov 1, 2024 • 27min
Ep. 8 - Tracey Halvorsen: The Art of Leadership and Creativity in HigherEd
In this episode of EdTech Connect, Jeff Dillon engages with Tracy Halverson, the dynamic CEO of adeo, to unravel the unique blend of art and leadership.
Tracy dives deep into how artistic creativity can redefine leadership approaches, transforming the culture and strategies within organizations. She sheds light on the formidable challenges facing higher education, offering innovative solutions and emphasizing the role of strategic thinking in overcoming these obstacles.
Tracy shares her vision of technology as a catalyst for collaboration, breaking down barriers between departmental silos, and fostering an environment where experimentation and innovation can flourish. By understanding audience needs, she explains how institutions can enhance external engagement, ensuring meaningful connections and effective organizational change.
Join Jeff and Tracy for an insightful discussion filled with practical advice and visionary ideas, perfect for educators, leaders, and anyone interested in the evolving landscape of education and leadership.
Takeaways
Creativity and curiosity are essential from the start.
Higher education struggles with siloed environments.
Technology enables departmental experimentation.
Agility supports organizational change.
Rebranding should focus on the audience, not just internal needs.
External collaboration relieves internal pressure.
Sound Bites
"Creativity and curiosity must be there from the beginning."
"The worst thing you can do is try to be all things to all people."
"Clarity is not bragging."
Chapters
00:00 Introduction to Tracy Halverson and adeo02:32 The Interplay of Art and Leadership04:30 Challenges in Higher Education06:45 The Role of Technology in Collaboration10:07 Improving External Engagement13:20 Insights from Different Sectors19:21 The Process of Rebranding and UI Development22:57 Agility in Organizational Change25:00 Final Thoughts and Advice
LinksTracey Halvorsen on LinkedIn

Oct 25, 2024 • 26min
How Crowdmark Enhances Educator Efficiency & Student Outcomes with Michelle Caers
In this podcast episode, Jeff Dillon interviews Michelle Caers, co-founder and CEO of Crowdmark, discussing the innovative grading and assessment solution for higher education.
Michelle shares her journey in education and technology, the role of Crowdmark in enhancing grading efficiency, and how AI is leveraged to support educators. The conversation also touches on the challenges of adopting new educational technologies, the integration with learning management systems, the nuances of subjective grading, and the ethical implications of AI in education.
Michelle provides insights into the onboarding process for Crowdmark and shares unexpected success stories from institutions using the platform. She concludes with advice for entrepreneurs looking to innovate in the education technology space.
Takeaways
Crowdmark automates tedious grading tasks to free up educators' time.
The platform supports collaboration among grading teams for consistent feedback.
AI is used to enhance grading processes, not replace human interaction.
Overcoming the status quo is a significant challenge in educational tech adoption.
Crowdmark integrates with major learning management systems for ease of use.
The platform excels in grading handwritten work, particularly in STEM fields.
Ethical considerations in AI include data privacy and academic integrity.
Sound Bites
"Grading is an essential part of the education system."
"Crowdmark assists in managing that grading team."
"AI is the flavor of the day."
Chapters
00:00 Introduction to Crowdmark and Michelle Caers
04:07 The Role of Crowdmark in Grading Efficiency
07:16 Leveraging AI in Education
09:18 Overcoming Challenges in Educational Technology Adoption
11:28 Integration with Learning Management Systems
14:45 Ethical Implications of AI in Education
18:13 Onboarding Process for Crowdmark
22:28 Advice for EdTech Entrepreneurs

Oct 18, 2024 • 27min
Essential AI Strategies for Higher Education Professionals with Dustin Stout
In this conversation, Jeff Dillon interviews Dustin Stout, the founder of Magai, an all-in-one AI platform designed to enhance teaching and learning in higher education.
Dustin shares his journey of creating Magai, the challenges faced in adapting the platform for educational use, and the ethical implications of AI in the classroom.
He emphasizes the importance of educators in guiding students on how to use AI responsibly and offers practical tips for faculty looking to integrate AI into their teaching. The discussion highlights the transformative potential of AI in education and the need for institutions to embrace this technology.
Takeaways
Dustin Stout's journey led to the creation of Magai.
Magai integrates multiple AI tools into one platform.
Higher education can benefit from AI in lesson planning.
Ethical use of AI requires user responsibility.
AI can serve as a creative partner for educators.
Faculty should explore AI to enhance their teaching.
Universities are beginning to teach AI usage to students.
AI's rapid evolution presents both challenges and opportunities.
Engagement with AI is essential for future readiness.
Sound Bites
"This new wave of AI is magical."
"You only have to subscribe to one tool."
"There's no better tool than Magi."
Chapters
00:00 The Genesis of Magai: A Founder’s Journey
05:43 Transforming Higher Education with AI
10:10 Navigating Ethical Implications of AI
13:02 Practical Tips for Faculty Using AI
19:30 Challenges in Adapting Magai for Higher Ed
23:19 Preparing Higher Ed for the AI Revolution

Oct 11, 2024 • 18min
The Benefits of Using CyberLabHero in Higher Education with Markus Schober
Marcus Schober, founder of Blue Cape Security and creator of CyberLabHero, discusses the importance of hands-on cybersecurity training in higher education. He explains how his browser-based virtual lab platform simplifies the learning experience for students and eliminates the need for complex setup requirements.
Schober also highlights the challenges faced by higher education institutions in adopting new technology and the benefits of using CyberLabHero. He emphasizes the flexibility and security of the platform and its ability to improve course completion rates.
Takeaways
CyberLabHero is a browser-based virtual lab platform that simplifies hands-on cybersecurity training in higher education.
The platform eliminates the need for complex setup requirements and allows students to access virtual machines seamlessly through their browser.
Higher education institutions can benefit from using CyberLabHero by improving course completion rates and providing a more immersive learning experience.
The platform is flexible, customizable, and secure, making it an ideal solution for technical training programs in various industries.
Sound Bites
"It can take a lot of work off of the hands of the teachers, the faculty members."
"If you basically make it all client based where all you need is a browser, it all runs in the cloud and you don't have, everyone has the same chance of completing the training."
"It's very centralized and easy to manage."
Chapters
00:00: Introduction to Marcus Schober and CyberLabHero
03:02: The Advantages of Browser-Based Virtual Labs
05:26: Challenges in Higher Education and the Solution
07:20: The Flexibility and Advantage of Being a Newer Company
09:21: The Importance of Security in Building a Virtual Lab
12:38: Inspiration from Founders and Customizability of CyberLabHero
15:28: How to Find and Contact CyberLabHero

Oct 4, 2024 • 26min
Streamlining Grading and Self-Hosted AI in Education with Chris Du
Chris Du, the founder of Insightful and TimelyGrader, is revolutionizing group project management and grading in higher education.
TimelyGrader, launched in 2024, uses AI to provide quick and accurate feedback to students, streamlining the grading process for instructors. The platform integrates with popular learning management systems like Canvas and D2L.
Chris emphasizes the importance of trust and the human element in education, and TimelyGrader is designed to work as a tool alongside instructors, not replace them. The future of EdTech and AI in education lies in self-hosted AI models within institutions.
Takeaways
TimelyGrader uses AI to provide quick and accurate feedback to students, streamlining the grading process for instructors.
The platform integrates with popular learning management systems like Canvas and D2L.
Trust and the human element are important in education, and TimelyGrader is designed to work alongside instructors, not replace them.
The future of EdTech and AI in education lies in self-hosted AI models within institutions.
Sound Bites
"That's the best intro I've heard in my five years."
"If you could solve scalability with feedback, it's going to be huge."
Chapters
00:00 Introduction to Chris Dew and Insightful
01:25 The Journey from Insightful to TimelyGrader
04:59 The Benefits of TimelyGrader in Large Classes
07:50 Addressing Concerns about AI Grading in Education
10:04 The Role of Instructors in the Feedback Process
13:02 Integration with Learning Management Systems
14:55 Customizing Criteria for Feedback
16:32 Unexpected Outcomes and Success Stories
18:22 The Onboarding Process for Institutions
20:27 Emerging Trends in EdTech and AI
22:29 Advice for Entrepreneurs in AI and Education
23:41 Where to Find More Information about TimelyGrader

Sep 27, 2024 • 18min
Powering Engaging Learning with AI-Driven Video Creation with Vikram Chalana
In this episode, we sit down with Vikram Chalana, the co-founder and driving force behind Pictory.AI - an innovative software company leveraging cutting-edge artificial intelligence to empower users to transform their messages into captivating video content.
Vikram shares the inspiration behind starting Pictory.AI, which stemmed from his own experience struggling to create professional-quality videos as a business leader.
He recognized the challenges that many professionals, especially in education, face when it comes to video production, and set out to build a user-friendly platform that democratizes the video creation process through the power of AI.
We explore how Pictory.AI is helping to enable micro-learning and engage students through short, impactful video content.
Vikram discusses the company's evolution, the integration of technologies like GPT-3 and AI voice synthesis, and the strategies they are employing to drive adoption within the higher education sector.
Additionally, Vikram shares insights from his personal entrepreneurial journey, including the lessons he learned while climbing Mount Kilimanjaro with his son, and the influential leaders and companies that have inspired his vision for Pictory.AI.
This conversation offers a fascinating look at the transformative potential of AI-driven content creation tools and their impact on the future of education and learning.
Takeaways
Pictory uses AI to make video creation easy for business people
The ideal video length for effective learning is around four to five minutes
Pictory has evolved over the years, incorporating AI models and adding features like AI voiceovers
Engagement is key in creating and consuming learning content
Pictory offers individual user pricing as well as enterprise solutions for universities
Vikram finds inspiration in the founders of Canva and business leaders like Bill Gates and Satya Nadella
Sound Bites
"Just like building a business, climbing Kilimanjaro was tough"
"The inspiration for Pictory was to make videos easy using AI"
"Pictory is like a Canva for video"
Chapters
00:00: Introduction to Vikram Chalana and Pictory
02:08: The Inspiration for Pictory: Making Video Creation Easy with AI
05:34: Enabling Micro Learning with Short Videos
07:33: Building Analytics Capabilities and Challenges
09:44: Challenges Faced by Pictory
12:00: Ethical Concerns and Adoption of AI in Higher Ed
13:53: Pictory's Model: Individual User Pricing and Enterprise Solutions
Links
Website: https://pictory.ai/
LinkedIn: https://www.linkedin.com/in/vikramchalana


