The Business of Healthcare Podcast with Tara Humphrey

Welcome to the latest in our Business of Healthcare / Best Practice podcast series! Our featured guest in this episode is Dr Neil Modha; Peterborough-based GP Partner, ICP lead, GP Federation Chairman and Deputy Lieutenant to the King (no less for Cambridgeshire and Peterborough! In this episode, Tara and Dr Neil Modha discuss: 1. Why Neil returns to the Best Practice Conference each year 2. The expansion of his surgery to now fully own a pharmacy 3. Why his chooses to remain positive 4. The impact of Pharmacy Closures 5. His role as a Deputy Lieutenant to the King (!) 6. Balancing feedback with self-assurance 7. His approach to building a long-term plan 8. The language of "them" and "us", and why he works hard to break these barriers Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Please be introduced to our latest Best Practice / Business of Healthcare podcast guest Dr Nick Merrifield; GP, Clinical Director, Federation Director, father, violinist, runner, and cyclist (amongst other things)! Nick is a total breath of fresh air at (what can often feel like) a truly testing time for Primary Care and his infectious positivity and firm belief in the PCN agenda really shone through in this episode - and I am so happy he agreed to be interviewed. Our conversation covered the following topics: Nick's views on the Primary Care Network construct What Nick believes the future might hold for PCNs, at-scale working and Integrated Neighbourhood Teams The local Primary Care projects that Nick and his team are involved in Nick's approach to leadership and management, and what the New Malden and Worcester Park Primary Care Network workforce looks like The value of great communications and engagement All about Nick's personal motivations and what drives him as a Clinical Director Enjoy! Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

In the lead up to Best Practice 2023 which takes place in Birmingham on 11 and 12 October, Tara will be interviewing a number of keynote speakers, session chairs, panellists, and featured guests to really whet your appetite ahead of the show. Our aim is to not only get the lowdown on their roles and the work they are doing but to also dig deeper and learn more about them as people; their personal motivations, interests, where they have faced challenges, their learned experiences, and their own examples of best practice. We kick off our series with an episode featuring NHS England's Director of Primary Care Transformation, NICE Expert Adviser, and northwest London-based GP Dr Minal Bakhai. This episode really sets the scene in terms of what to expect from our series as this is not in any way a policy-led conversation. You can expect to learn more about: ➡️ What life is really like as a healthcare senior leader, both professionally and personally ➡️ How Minal views her NHS England role and where she feels her priorities and challenges lie ➡️ Minal's take on where Primary Care is at right now ➡️ Balancing time, momentum, and maintaining success ➡️ And of course Tara touches on the Primary Care Recovery Plan… Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

As we wrap up for a few weeks off over the summer, I wanted to consider where we are at, now we are over the halfway point of the year and before we ramp up for a super busy autumn and winter ahead. This week on the podcast, I invite you to join me behind the business, to learn more about what we do, why we do it, and where we are aiming for next! I discuss: Where to go to access THC training and all of our amazing resources The podcasts and blogs where you'll learn more about me The events we continue to be involved with and what's coming up on the Best Practice horizon How to deal with tricky situations, whilst continuing to grow on a personal and professional level Here's all the material I reference: Podcast episodes Pure Physiotherapy Ltd #223 Phin Robinson #239 Mehmet Gem Primary Care Dietitians #252 The Role of the PCN Dietitan Other Recommendations #230 Diary of a Managing Director #245 What I get up to in my CEO week #247 Personalised Care Planning in Practice #251 Recommended Health and Wellbeing Apps Training and Development Opportunities with THC Primary Care The PCN Management Induction Programme PCN Plus (A professional development course for PCN leaders) The New to GP Partnership Programme An Introduction to the Digital and Transformation Lead To sign up for your place at Best Practice - please click below Best Practice The THC Primary Care Salary Calculator is accessible here. To sign up to our FREE mailing list, click here. Other Podcast Recommendations The General Practice Podcast HealthTech Podcast Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference. Enjoy and see you in September! Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

In this episode, Tara talks to Vincent Sai, CEO of Modality, a GP super partnership. For practices which are not part of a super partnership, there can sometimes be the perception that the partnership is all about money. Following discussions with Vincent (and other Modality colleagues) we now know that, whilst the finances are an important factor, Primary Care professionals choose their vocation because it matters. They have decided to serve their communities, not to become millionaires or billionaires. The Modality group comprises of 135 partners and Vincent was keen to emphasise that they are a partnership and not a dictatorship. No one size fits all and their company's motivation for growth is neither predatory, nor aggressive; they are driven simply by a desire to work at scale, through word of mouth. We also covered: The topic of work-life balance, which is a question usually reserved for women. Vincent has 4 children and is married. Vincent's strengths and weakness. The role of automation and bots within Modality. The future of Primary Care, and the partnership model. Vincent's key piece of advice (applicable to anyone, in any industry). And if you are unsure about what a super GP partnership is... A super partnership is formed when several practices merge to form one entity, comprising of several operating practices spread out across an area. This can be done by merging all practices together in their entirety, leaving the organisation operating as one large traditional partnership or LLP. To learn more about the Modality Group, please visit: https://www.modalitypartnership.nhs.uk. If you have any questions for Vincent, please email him at: vincent.sai@nhs.net. Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

With the numbers of women of menopausal age in employment at an all time high, I have been really keen to promote the topic of menopause, and the need for frank and open discussion about it, for some time now. Allow me to introduce you to Kate Organ; Consultant Clinical Pharmacist, British Menopause Society Menopause Specialist - and founder of The Menopause Specialists, who are a team of experienced healthcare professionals offering individualised and evidence-based treatment, support, and advice to women on all aspects of perimenopause and menopause. I am happy to say that Kate was the perfect podcast guest and in this no-holds-barred conversation, you can expect to learn about: The definition of menopause and perimenopause Common symptoms, and how best to address these Hormone Replacement Therapy (HRT); how it can help and the different types of HRT treatment available Kate's own experiences of the menopause Managing work commitments alongside the menopause Why lifestyle factors are key to maintaining good health and wellbeing now, and in the future Where to go for further information and support As always, if this episode has resonated with you, don't forget to shout about it! Please also check out the following resources, and contact points, if you'd like to find out more: The British Menopause Society Women's Health Concern Daisy Network And if you'd like to connect with Kate... Instagram LinkedIn Twitter Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

This week on The Business of Healthcare Podcast I am discussing how to build legitimacy and enhance your creditability. Having a boundary spanning role and building legitimacy go hand in hand. It can feel like you are constantly trying to build legitimacy and when you join a new organisation – you have to start from scratch and you have to show who you are and share your values. Other people can build your legitimacy by word of mouth testimonial / referral and this is really important, but you still have to live up to this expectation. Do this by trying to get to know people, make it personal and make it not all about you but showcase your experience. Points that are discussed Offer your help with no expectation Quietly putting out fires in the background that other people don't know that is there. See the light at the end of the tunnel It's hard but so rewarding Reflect on those little successes You need to understand the context you work within – please take a listen to my episode 171 Understanding the context you work within by clicking here to explore this further The most practical piece of advice I can offer is, be visible do what you say you are going to do and make the time to genuinely get to know people and be yourself. Book mentioned in this episode Systems Convening Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and 120 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 200 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.

Here at THC Primary Care, we provide a range of resources for Primary Care Network leaders, which includes guiding you through the roles which are funded via the Additional Roles Reimbursement Scheme. In one of our recent webinars, I was delighted to meet Melissa Chieza, a qualified Occupational Therapist who is currently working as a Primary Care Mental Health Liaison Practitioner. Within the webinar, we cover: 1️⃣ The role of the Primary Care Network Occupational Therapist 2️⃣ How Occupational Therapists add value in Primary Care 3️⃣ What to consider when recruiting and embedding an OT into the PCN team 4️⃣ Six top tips for OTs who are new to Primary Care And if you're already working as a PCN OT and would like access to some helpful and supportive OT networks (and top tips for making sure you can fully exploit your role in Primary Care), there's something for you here too... If you would prefer to read about this topic in the form of a blog, please click the link https://www.thcprimarycare.co.uk/blog Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice, sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference. #Dietitian, #Primary Care Network

Dr Ursula Montgomery is a GP and former NHS England Senior Clinical Advisor and latterly, Interim Director of Primary Care, having dedicated 26 years to working and transforming healthcare. She is also a successful business leader and Mum of two, and I was absolutely delighted when Ursula agreed to be interviewed for #TheBusinessofHealthcare podcast. This week's episode focuses on the journey to senior leadership and why it isn't always, and doesn't have to be, straightforward, traditional, or linear. Ursula is proof that you can balance being successful in all areas of your life and take time out when you need to, without compromising your career path. We discuss: Weighing up our own strengths (and where there is room for additional training, development, and continuous improvement) Starting from the place where you draw the most energy from, when it comes to embarking on new work projects and stepping up Life as an NHS England interim director and Senior Clinical Advisor The mechanics of landing policy and the importance of lessons learned The wider Primary Care landscape right now Ursula's advice for aspiring leaders Why protection of physical and mental health is key to realising success – and the benefits of professional coaching Having the courage to take time out if and when you need to – and how not to get drawn back in (!) Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.

Here at THC Primary Care, we provide a range of resources for Primary Care Network leaders, which includes guiding you through the various Primary Care Network roles. In our blog which was dedicated to the role of the dietitian, Primary Care Dietitians CEO and blog sponsor Aaron Boysen offered some fantastic insights and really helped us to understand: 1. What PCNs look for when recruiting a dietitian 2. The skills a dietitian can offer 3. The mechanics of recruiting a PCN dietitian 4. How to successfully embed a dietitian, and get the most from the service 5. The ways in which a dietitian can support the work of the PCN 6. The most common misconceptions of the role 7. How Primary Care Dietitians, as an organisation, can help Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice, sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.