NN/G UX Podcast
Nielsen Norman Group
The Nielsen Norman Group (NN/G) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
Episodes
Mentioned books
8 snips
Sep 4, 2020 • 30min
2. Empathy, Adaptability, and Design (feat. Sarah Gibbons, Chief Designer at NN/g)
Sarah Gibbons & Therese Fessenden discuss empathy and adaptability as critical design skills (perhaps now more than ever) and share thoughts on how design plays a bigger role than meets the eye.
Resources cited in this episode:
NN/g Instagram: @nngux
Service Blueprinting (full-day course)
Design Thinking is Like Cooking (2 min video)
UX Roadmaps (full-day course)
UX Roadmaps: Definition and Components (free article)
Sarah's NN/g Articles and Videos (bio page)
Also related: Brené on Comparative Suffering, the 50/50 Myth, and Settling the Ball (Unlocking Us with Brené Brown podcast episode)
20 snips
Aug 10, 2020 • 17min
1. What is UX, anyway? (feat. Dr. Jakob Nielsen, the usability guru)
Nielsen Norman Group is celebrating its 22nd anniversary by launching our very own NN/g UX Podcast. Join host Therese Fessenden as she interviews NN/g co-founder Dr. Jakob Nielsen on the most important questions about our industry: What really is "user experience," anyway? And what is the state of UX now, compared to when NN/g started 22 years ago?
Resources Cited in this Episode:
The Definition of User Experience (article)
WAP Mobile Phones Field Study Findings (article)
Describing UX to Family and Friends (3-min video)
Usability 101: Introduction to Usability (article)
User Experience vs. Customer Experience (article)
Jakob Nielsen's Profile, Articles, and Videos
