Earley AI Podcast

Today’s guest is Michelle Zhou, Co-Founder and CEO at Juji, Inc. Michelle joins Seth Earley and Chris Featherstone and dives into what proprietary data is and how it can be used correctly. Michelle also discusses the one lesson she has learned is that you have to build a product that can help people. You want to achieve your customers' outcomes, not your outcomes. Be sure to listen in on Michelle giving her advice on how to pick out the golden nuggets in AI data to show a coherent and meaningful summary!Takeaways:When Michelle first started with computer science, she wasn't fond of it until she attended Michigan State University where two professors changed her perspective on computers. They gave her the opportunity to work on building graphical user interfaces for power management and worked on projects that dealt with AI data storytelling.Michelle explains that the AI data storyteller gives a set of data and tasks of the user which then gives the user visual preferences. It also consists of a series of animated data visualization.During Michelle’s first 15 years of research, she was working on understanding users in a task context. For example, what their tasks are, what they're looking for, what their visual preferences are, and what their verbal preferences were.Michelle has noticed a lot of students will strive for a degree that their family has done in the past. Michelle says that you don’t always have to follow any degree you don’t want. There are so many unique degrees to pick from.Michelle believes that transparency drives responsibility and since they have a powerful AI system, she wants to make sure that they use their AI in a responsible way.The one lesson Michelle has learned is that you really have to build a product that can help people. Make sure to achieve your customers' outcomes and not yours. You don’t want to waste their time.Quote of the Show:“I want to really democratize the use of this cutting-edge technology.” (23:41)Links:TwitterLinkedInWebsiteWays to Tune In:Website Apple PodcastSpotifyiHeart RadioStitcherAmazon MusicBuzzsproutThanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

Today’s guest is Juan Sequeda, Principal Scientist at data.world and Co-Host of the Catalog & Cocktails Podcast. Juan joins Seth Earley and Chris Featherstone and shares how to understand the problem that you are trying to solve. Juan also discusses how your company's success should be defined differently. Don’t focus on just on saving money to make money. Focus on solving a problem.  Juan also shares valuable advice on how understanding who you report to helps you speak the same language.  Takeaways:Juan believes the market is immature when it comes to what they want or what they think they want. This is where data catalogs become important so that companies can locate information. From the perspective of the data management world, it’s focused on only technology. The problems that they had been trying to solve 30 years ago continue to be the same problems they’ve been trying to solve.If you are on the technical side of your business, it is important to understand who you should be reporting to. Understanding this early on will help you tailor information to meet the correct outcome. Juan’s definition of a knowledge graph is representing real-world concepts and the relationships between those real-world concepts end up forming a graph. The reason why the graph is really valuable is because you can integrate data coming from many diverse sources.Quote of the Show:“Keep working on the same vision.” (07:50)Links:TwitterLinkedInWebsitePodcast: Catalog & Cocktails presented by data.worldJuan’s Portfolio Book: Integrating Relational Databases with the Semantic WebWays to Tune In:WebsiteApple Podcast SpotifyiHeart RadioStitcherAmazon MusicBuzzsproutThanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, our guest is Andy Fitzgerald and Information Architecture & Content Strategy Consultant.Highlights:1:40 - Getting from Ph.D. in English and Literature in information architecture and knowledge graphs9:23 - Schema.org14:30 - How can we get search to be like "Google"?19:00 - The trouble with self-organizing information20:40 - The KFC debacle in Germany and case for keeping humans in the loop22:15 - Knowledge graphs and AI29:35 - Role of linguistics33:00 - What happens when you don't apply knowledge graphs to AI projects37:00 - Boutique knowledge graph - UXMethods.org48:00 - Value of smaller scale knowledge graphs and simplicityLinks:Connect with Andy on Linkedinandyfitzgeraldconsulting.comUX Methods - a community powered, linked data driven knowledge graph for learning about the techniques of user experience design.Jim Hendler's papersGall's LawThanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, Seth and Chris talk with Peter Voss,  Founder, CEO, and Chief Scientist at AGI Innovations & Aigo.ai.Highlights:2:58 "Software is quite dumb"3:51 "What is reality?"5:00 Coining the phrase "Artificial General Intelligence" - what it means9:00 On understanding cognition in the deepest terms11:10 What is consciousness?15:20 Difference between "Artificial Intelligence" and "Artificial General Intelligence"19:00 The 3 waves of AI29:45 What is cognitive architecture?34:30 Quality of data vs quantity of data38:00 Practical applications for building personalization systems39:20 What can organizations do to prepare for AI driven systems?46:30 One corporate bot or multiple bots?53:45 Automation should be able to deliver the superior customer experience, not the cheaper second class optionLinks:Connect with Peter on LinkedinVisit the Aigo.ai websiteThanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, Seth and Chris talk with Dan Turchin, CEO & Founder of PeopleReign.Highlights:4:30 What drives Dan's mission to impact a billion lives at work? 11:15 Disruption and the future of work17:50 What will happen when people can have a day a week back from automation?20:00 Work will change more in the next 30 years than in the previous 30024:30 AI is really still in its infancy - how can we use it for good as it grows up?29:00 What are the pre-requisites to success with AI?37:50 How do you sell the business on the need to address their data?43:00 Choosing use cases to get started with51:00 What's next?Links:That episode of his podcast with Seth that Dan mentionshttps://peoplereign.io/2022/09/seth-earley-author-of-the-ai-powered-enterprise-discusses-the-future-of-knowledge-managementDan's LinkedIn Profilehttps://www.linkedin.com/in/dturchin/PeopleReignhttps://peoplereign.io/Thanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, Seth and Chris talk with Dr. Mark Maybury, former CTO with Stanley, Black & Decker.Highlights:3:30 Mark's early influences9:10 What he does with his "spare" time - it is planned16:30 His experience at Stanley, Black & Decker - making the elephant dance22:50 Transitioning from analog to mixed reality (physical and digital)31:00 AI - doing the early foundational work without existing ML systems40:00 Early development of sentiment and intent analytics45:00 Future projects including movie project getting students excited about careers in AI in the service of the public good48:45 Ready Robotics51:00 Development of a COVID De-activization protocolLinks:LinkedIn Profilehttps://www.linkedin.com/in/dr-mark-maybury-28532/Ready Roboticshttps://ready-robotics.com/Thanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, Seth and Chris talk with Steve Stesney, Senior Product and Data Practice Lead at Predictive UX. Highlights:3:30 What is predictive user experience and how did Steve get there?5:30 Grasping disambiguation and the move to graph data18:00 Building trust in the data19:26 Explaining taxonomy, ontology and knowledge graph to executives21:30 Connecting UX and knowledge graphs28:00 Managing the open floodgates once users discover what knowledge graphs can do36:30 What is "predictive ux" ?Links:LinkedIn Profilehttps://www.linkedin.com/in/stephenstesney/Websitehttps://www.predictiveux.com/Thanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, Seth and Chris talk with Scott Taylor, the "Data Whisperer" about telling stories about data management.Highlights:2:00 Data Whisperer origin story9:30 Translating complex dry material into a story that resonates11:30 Why master data is the most important data and how to help execs understand it18:15 Bad data + AI = AS (Artificial Stupidity)22:30 Every system demos perfectly26:25 Don't say "data quality"27:30 Definition of digital transformation32:00 Ugly babies and the reality of bad data38:30 About the book, "Telling Your Data Story" 99% buzzword free (coupon code in show notes)47:00 Data management is macro trend agnostic49:00 What's next - more puppets and dad jokes52:00 Influencing the next generation of data managersLinks:LinkedIn Profilehttps://www.linkedin.com/in/scottmztaylor/Website www.MetaMetaConsulting.comBOOKTelling Your Data Story  - Data Storytelling for Data Management20% off with code: DATAWHISPERER (publisher site only)https://technicspub.com/data-storytelling/Top ContentToo Much Tech Talk?  (A puppet service announcement)The Little Red Data Hen - A Cautionary TaleConnecting Data Management to the Essence of Your BusinessData Has Got to Move to Have ValueThe Super Hero Adventures of **Master Data** Scott Taylor - The Data Whisperer YouTube ChannelThanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, Seth and Chris talk with Henrik Hahn about driving innovation and change in his role as Chief Digital Offer at global chemical specialty giant, Evonik.Highlights:12:30 Organizational change and culture science14:30 Augmented intelligence vs artificial intelligence20:00 On deciding where to start29:00 Using data to measure success39:00 Organizational design44:00 Dealing with information gatekeepers48:30 What kinds of tools are getting best traction52:00 Lessons learned while tackling big changeLinks:https://corporate.evonik.com/enhttps://www.linkedin.com/in/henrik-hahn/Thanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book

In this episode, Seth and Chris talk with Jim Iyoob about using data and AI to deliver customer experience that matters.Highlights:2:25: Our celebrity guest…Named top 20 influential people to follow on twitter and who has been inducted into the CX Hall Of Fame 8:10: Adding value & being a great person….Let’s look at the customer experience through the customer’s lens17:10: AI as a plug and play solution….myth or reality? 19:10:…the insights and the understanding. The mechanisms and methods to extract more insights than the average bear. 22:55: What goes into setting up controlled vocabularies, architecture, etc…how well are organizations prepared?27:55: First things first: human intelligence. What is the outcome we want to drive? What is the hypothesis we want to drive? Is the data there to help us make insightful decisions? 34:35: Transparency driving accountability 40:25: What are you  seeing at organizations when you go in and start looking at their knowledge bases?Links:Etech WebsiteJim on InstagramJim on Linkedin22 Influential Leaders to Watch in 2022The CX Hall of FameBooks:Quality Monitoring in a Contact Center: Making Sure Your Contact Center Works for Your BusinessThe Future of Contact Centers: Leveraging People, Processes & Artificial IntelligenceDelivering Customer Experience That Matter: Combining Human Intelligence with Artificial Intelligence to Delight Your Customers and Gain Market ShareThanks to our sponsors:VKTREarley Information ScienceAI Powered Enterprise Book