This is Growth!
Daphne Lopes
In this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business.
We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.
We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.
Episodes
Mentioned books
Jul 28, 2022 • 43min
From Customer Success to Product Management with Robbie McFarlane
How does a Channel Consultant become a Product Manager? In this month’s episode of This is Growth, I had a conversation with Robbie McFarlane, an Associate Product Manager at Hubspot.
Believe it or not, there was a time when Robbie didn’t even know what a Product Manager was. In this episode, we will chat through his journey from Channel Consultant, working with Hubspot's EMEA partners, to Program Manager, and now, Product Manager.
Even if Product Management isn’t in the cards for you, I recommend you listen to this episode. Robbie is a modern-day philosopher and has some incredible tips on how to develop your skills and find your purpose.
Music: Workday by Scott Dugdale
Jul 21, 2022 • 5min
Welcome to This is Growth!
Ever looked at someone's career and wondered 'how did they get there?'. This podcast is here to shine a light on the unseen parts of career development. Guests will share their failures and lessons, the mindset that helped them succeed and how they think about work-life harmony when leading demanding careers.
Music: Workday by Scott Dugdale
