

Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
Consumer Behavior Lab
The Consumer Behavior Lab is dedicated to teaching marketersacross the United States how behavioral science principles can beapplied to help their brands. By decoding the underlying motivationsof how consumers make decisions, the CBL seeks to make a betterindustry - where both brands and agencies put proven sciencebehind their decision making.
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Dec 4, 2022 • 15min
How Guinness uses a weakness to emphasize a strength
Guinness faced a unique challenge in expanding globally—its signature pouring process was seen as a flaw. However, the brand cleverly turned this into strength by promoting patience and an unforgettable experience. The discussion delves into the Pratfall Effect, illustrating how embracing imperfections can foster deeper consumer trust. Brands can enhance their appeal by acknowledging weaknesses, making them more relatable. Real-life campaigns show that a touch of vulnerability can actually elevate a brand's image and credibility.


