

Business Karaoke Podcast with Brittany Arthur
Brittany Arthur
The Business Karaoke Podcast is both a podcast but a community of global leaders who exchange stories to modernize the dialogue around business in and with Japan. The Business Karaoke Podcast is sponsored by Design Thinking Japan.
Episodes
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Nov 24, 2020 • 53min
Ep. 32: 「デジタル」はDXの手段でしかない with Erika Ishikawa
Send us Fan Mail日本でのDXを考えましたら、我々の次のゲスト、石川恵理香さんを考えないといけません。恵理香さんは16歳の時にアメリカで最初のハイテク企業を設立しました。その時から、恵理香さんは世界最大のコンサルティング会社を代表したり、またはは50以上のDXプロジェクトをリードしたりしました。このエピソードでは何でデジタルトランスフォーメーションをする時に、デジタルとトランスフォーメーションも両方に優先するべきだについて色々話します。この会話を楽しんでいただければ幸いです。お気に入りのソーシャルプラットフォームでフィードバックを共有することを忘れないでください。じゃ、始めましょう!Key Takeaways:16:40 | 現在の現場は変えたいでしょうか?20:05 | デザイン思考でDXのメリットを経験する24:00 | DXに新型コロナウイルスの影響 28:25 | DXの将来を準備するために、今どうすればいい?39:15 | 新型コロナの機会は?42:35 | デジタルの未来のためにGen-Zを教育する48:15 | 起業家または大企業としてデジタルを実装する手順石川さんについてもっと知りたい方:LinkedIn, FaceBook, YouTube & Twitter.

Nov 20, 2020 • 60min
Ep. 31: Cybersecurity: from the Corporate Office to your Home Office with Jonathan Hiroshi Rossi
Send us Fan MailIn this episode we're joined by Jonathan Hiroshi Rossi. Jonathan is a co-founder and investor of cybersecurity & compliance awareness e-learning platform (Saya University). He is a trusted commentator and leads converassiotn around cybersecurity & compliance awareness through his serval shows LLM Law Review, The Saya Awareness Show, Tokyo Summit seriesJonathan shares his mission to build a safe and secure digital experience for every man, woman & child and he is beginning with the 126 million people in Japan. Jonathan generously shares both his technical insights about Cybersecurity but also the role education and human centered design plays in building a safe world in which all of us can engage. I hope you enjoy this conversation as much as I did and don’t forget to share your feedback with me on your favorite social platform.Let's begin!💡02:25 | An introduction to Cybersecurity and building a "safe" home office in the shadow of COVID-19.💡06:25 | Security by Design.💡09:15 | Who's doing Cybersecurity well and where does Japan sit?💡14:45 | Human element in Cybersecurity.💡20:36 | Build Cybersecurity systems to reduce 'human error' and increase productivity.💡24:20 | First steps in designing Cybersecurity principles and how "NOW" is the time for opportunity.💡31:30 | Saya University being driven by both a social purpose and large market market opportunity.💡36:15 | Creating relevant stories to educate on Cybersecurity.💡41:20 | Educating children about on-line bullying.💡44:30 | "Trust but Verify." 💡54:07 | The role government and policy can play in Cybersecurity. 💡56: 25 | Looking ahead to educating 126 million people.To learn more about Jonathan:Website | https://www.sayauniversity.comLinkedIn | https://www.linkedin.com/in/jonathanhiroshi/

Nov 14, 2020 • 11min
Ep. 30: The story behind the Business Karaoke Podcast name with Brittany Arthur
Send us Fan MailIn this episode, we explore the story behind the "Business Karaoke" name. We simple can't go on if we don't talk about it!So what are the parallels between innovation and Karaoke? What is it about a Karaoke box that can evoke the psychological safety for a Japanese team when their office can’t?Empathize with the stakeholderShow, don’t tellRadical collaboration Embrace experimentationsSeek quick wins to build momentum Get out of the buildingYou can follow me and the Business Karaoke Podcast LinkedIn or on Instagram.

Oct 29, 2020 • 1h 2min
Ep. 29: ファミリービジネスでイノベーションを起こすゼブラ企業経営者 with 森若 幸次郎
Send us Fan Mailこのエピソードで 森若 幸次郎(John Kojiro Moriwaka)さんに来ていただきました。森若さんは海外と日本を繋ぐイノベーションプロバイダーです。森若さんは、海外と日本を繋ぐエキスパートだけではなくて、スタートアップと伝統的な企業を繋ぐエキスパートです。この1時間で森若さんの信条である「Innovations for a healthier life」と日本の経済と社会についてすぐく重要な質問、我々はどうしたら、ファミリービジネスでイノベーションを起こせるだろうかに話します。私と同じようにこの会話を楽しんでいただければ幸いです。お気に入りのソーシャルプラットフォームでフィードバックを共有することを忘れないでください。じゃ、始めましょう!Key Takeaways: 💡10:20 | イノベーションは近所から始まること 💡20:10 | スタートアップと日本の企業の機会 💡26:40 | グローバルなスタートアップエコシステム 💡29:55 | ゼブラ企業ってなんですか? 💡34:05 | バランスをとること 💡38:45 | イノベーションカルチャーを作ること 💡47:45 | 日本でのイノベーションの役割 💡51:30 | 海外とコラボをするためのアドバイス 森若さんについてもっと知りたいですか?Website | https://moriwakamedical.wixsite.com/home or https://siliconvalleyventures.siteLinkedIn | https://www.linkedin.com/in/john-kojiro-moriwaka-431a334a/FaceBook | https://www.facebook.com/kojiro.moriwaka/Twitter | https://twitter.com/KojiroMoriwaka森若 幸次郎 (John Kojiro Moriwaka):海外と日本を繋ぐイノベーションプロバイダー、ゼブラ企業経営者、Nextユニコーン支援者、講演家シリコンバレースタートアップの顧問、グローバルテクノロジーコンサルティング企業のアドバイザーとして、デジタルトランスフォーメーション支援、外資大企業顧問株式会社シリコンバレーベンチャーズ 代表取締役社長兼CEO株式会社モリワカ 専務取締役兼CIOStartup Grind Fukuokaを2020年9月に設立し、ディレクターに就任シリコンバレーを始め国内外の10社のアクセラレーターのメンター情報経営イノベーション大学 (iU) 客員教授Myanmar Institute of Business (MIB) 客員教授医療機器イノベーション企業 株式会社モリワカ経営者Forbes JAPANコラムニスト毎月、フォーブス、りそな銀行、Dream Gateでコラムを寄稿1. Forbes JAPAN 「イノベーション·エコシステムの内側」https://forbesjapan.com/author/detail/11152.りそな銀行「イノベーションの哲学」「イノベーションの森」3.Dream Gate 「グローバルスタートアップの作り方」著書「ハーバードのエリートは、なぜプレッシャーに強いのか?」学研プラス1972年創業医療機器イノベーション企業モリワカは、MRIやCTなどの医療機器、特別浴槽などの福祉·リハビリ機器からガーゼ、シリンジなどの消耗品、白衣まで販売個人のお客様にもストーマ製品、電動車椅子、ベッドの販売·レンタルコロナ対策関連商品(AIサーモカメラ、オゾン発生装置など)販売海外の医療機器海外の医療機器、デジタルヘルススタートアップの日本でのMarketing調査、PoC支援https://moriwakamedical.wixsite.com/homeシリコンバレーベンチャーズ : http://siliconvalleyventures.site スタートアップから大企業の経営戦略支援 スタートアップ✖️大企業 = Open Innovation支援シリコンバレーの著名ピッチコーチと共に、スタートアップ企業に対しピッチトレーニングシリコンバレーやNextシリコンバレー(イスラエル、インド、フランス等)から、ディープテック、医療機器、SaaS、AI、ドローン等のスタートアップ企業や中堅企業等を日本に紹介C2Cなどのアプリ開発(ベトナム、東京、アメリカ)、ブロックチェーン·ソフトウェア開発(エストニア)のご紹介SDGs経営支援趣味:ラップ(Gifted名義で「Down Wiz Us(feat. Dirty R.A.Y.)」をリリースし、全国ダウンロード第一位)、絵画、詩、社交ダンス、将棋、ワイン、家族との時間

Oct 25, 2020 • 22min
Ep. 28: パフォーマンス力の高いチームを構築する方法 with ロッシェル・カップ
Send us Fan Mailこのエピソードでは、ロッシェル・カップさんが参加します。 ロッシェルさんは、多文化環境でのコミュニケーションと仕事上の関係を改善することにより、クライアントの収益性と従業員の関与を高めるために取り組んでいます。 ロッシェルさんは現在、効果的な人的資源管理の実践と組織開発を支援することにより、日本企業がグローバルな事業でより成功するのを支援することに焦点を当てています。 このエピソードでは、ロシェルさんの最新の仕事である、日本企業がシリコンバレー企業のスピードをエミュレートするための8つの習慣を探ります。ショーノートにロッシェル・カップさんからのe-Bookへのリンクを含めました。 私と同じようにこの会話を楽しんでいただければ幸いです。お気に入りのソーシャルプラットフォームでフィードバックを共有することを忘れないでください。じゃ、始めましょう!Key Takeaways02:15 | アメリカと日本のイノベーションモデルの違い。04:00 | チームのパフォーマンスにおける心理的安全性の役割。08:23 | 会社と仕事でのフレキシビリティー の必要性。14:00 | 新しいリーダーシップ方法として、サーバントリーダーシップ。 16:15 | チームでサーバントリーダーシップを実装する。20:05 | 自分からスタートする。ロッシェル・カップさんについてもっと知りたいですか?Website | https://japanintercultural.comLinkedIn | https://www.linkedin.com/in/rochellekoppFree e-book | https://japanintercultural.com/free-resources/e-book

Oct 24, 2020 • 50min
Ep. 27: Creating Environments for High-Performance Teams with Rochelle Kopp
Send us Fan MailIn this episode we are joined by Rochelle Kopp. Rochelle works to help clients increase profitability and employee engagement through improved communication and working relationships in multicultural environments. She is currently focused on helping Japanese companies be more successful in their global operations by supporting effective human resource management practices and organization development. In this episode, we explore Rochelle's most recent work, the 8 habits for Japanese companies to emulate the speed of Silicon Valley firms.Also, I've included a link to free e-book from Rochelle in the show notes. I hope you enjoy this conversation as much as I did and don’t forget to share your feedback with me on your favorite social platform.Let's begin!Key Takeaways:💡05:45 | Younger generations driving organizational cultural change.💡10:50 | Influencing the decision making process when you're new to the organisation and THE skill Rochelle says you need to have.💡13:10 | Adopting user centricity and agile in Japan.💡18:00 | The 8 habits for Japanese companies to emulate the speed of Silicon Valley firms.💡43:55 | Psychological Safety as the differentiating factor behind high-performance teams.To learn more about Rochelle:Website | https://japanintercultural.comLinkedIn | https://www.linkedin.com/in/rochellekoppFree e-book | https://japanintercultural.com/free-resources/e-book

Oct 20, 2020 • 1h 1min
Ep. 26: Japanese principles behind meaningful presentations and storytelling with Garr Reynolds
Send us Fan MailIn this episode we are joined by Garr Reynolds. Garr is an internationally acclaimed communications consultant and the author of best-selling books including the award-winning Presentation Zen, Presentation Zen Design, and the Naked Presenter. Garr’s approach to communication takes the principles and lessons from simplicity and traditional arts in Japan to reveal clear, concrete tips for communicating — and living — better. His approach has inspired people all over the world to communicate more clearly, creatively, and visually. In this episode, we explore what has and has not changed since he first launched Presentation Zen in 2007 and authentic storytelling in the age of Corona.Before I knew Garr as a sought-after speaker and consultant, I knew him as ガー先生 and my professor at Kansai Gaidai University. Garr was perhaps the first person to point me in the direction of Design Thinking. My life would be drastically different if I had not attend his classes all those years ago, and I hope that the next hour has somewhat of the same affect on you.Please share you thoughts, comments and takeaways with me on your social media platform.Let's begin!💡 04:00 | An introduction to storytelling and 💡12:30 | Presentation Zen 2007 and today.💡20:20 | Storytelling as a core competency in business; marketing is not just for the marketing department.💡27:00 | Winning someone's attention; What's in it for them?💡31:06 | Building trust as a storyteller💡34:30 | If you want to do a TED talk you probably shouldn't do a TED talk 💡37:30 | Telling your story; people with disabilities have greater access 💡40:30 | Solicited creativity and developing buying (nemawashi) for your idea💡43:10 | Know your audience; how building presentations is like a Beethoven symphony💡50:40 | Your audience wants to feel smart; help them get your point.💡55:00 | Points for telling a better story in your next presentation.💡57:30 | Humor in Japan; yes or no? Follow Garr on:Twitter (https://twitter.com/presentationzen)Instagram (https://www.instagram.com/garrreynolds)Books via his website (https://www.presentationzen.com)

Oct 12, 2020 • 1h 8min
Ep. 25: The Intersection of E-commerce and Psychology with Rieko Uesaki
Send us Fan MailIn this episode we are joined by Rieko Uesaki. Rieko has leveraged her superpower of empathy into building 2 complementary businesses. She the founder of both ISSHONI, a partner to eCommerce merchants from various businesses on how to succeed in Japan and Mindox, where in her role as the resident therapist and life coach, she provides a safe space and the clarity required for her clients to heal from their past experiences and design a life that works for them. Being part of the team that launched Shopify in Japan in 2017 and having worked side by side local merchants, Reiko generously shares her insights on what it takes to launch a successful e-commerce strategy in Japan as well as future trends we can expect over the next 18 - 24 months. We then dive into, how empathy is not an isolated gift we apply to our customers but rather, empathy when first applied to ourselves, in our own lives, is the foundation necessary to create and contribute to our businesses and to the wider community.Also, I've included some of free resources from Reiko in the show notes. I hope you enjoy this conversation as much as I did and don’t forget to share your feedback with me on your favorite social platform. Let's begin!💡 05:35 | Launching Shopify in Japan💡08:50 | Building empathy for an unknown client💡14:00 | What do merchants need to succeed?💡17:21 | Why Japan has not implemented the problems that have been solved💡21:30 | An iterative approach to roll outs💡27:00 | Successful e-commerce strategies; trust and copy, automation and marketing 💡30:50 | What's on the horizon for ecom; amazon luxury 💡34:45 | The connection between tech and therapy 💡36:30 | COVID and mental health 💡45:57 | Plan who you want to be, not what you want to do.💡50:16 | Common COVID issues; self doubt and staying in your own thoughts💡56:56 | Similarities of living abroad and COVID; anger, divorce 💡1:00:53 | Anger in your business life and how to control it before it controls you.Free Toolkit: https://mindox.co/collections/toolsLinkedIn: https://www.linkedin.com/in/rieko-uesaki/E-commerce: https://isshoni.cc/en/ (English), https://isshoni.cc (Japanese)Therapy: https://mindox.co---Sign up to our newsletter: www.designthinkingjapan.com

Oct 6, 2020 • 1h 9min
Ep. 24: The Tireless Task of Building Niche Markets with Tracey Northcott
Send us Fan MailIn this episode we're joined by Tracey Northcott. Tracey is an Australian serial entrepreneur in Japan who created her successes in identifying and serving highly niche customers. She first came to Japan in the 90s to support her brother in building their software business which focused on solving problems related to the lack of multilingual mobile solutions and content. More recently, Tracey expanded her business portfolio to include a 7 figure minpaku, aka short-term rental, business, which she grew from 1 to 24 properties over a 5 year period. Tracey described 2020 to be THEIR year, the rental business was booming, their properties were fully booked as Japan and the world were excitedly waiting the Olympics until... Well, we all know how that ended but as a pure-bread entrepreneur, Tracey has taken 2020 in her stride to now grow a digital marketing consultancy.This conversation is filled with both the strategy and the heart required to building and design a life and business on your terms.Also, Tracey has a present for us. Go to the show notes and download her ebook for "ebook “7 Mistakes You’re Making Right Now (And How To Fix Them)” for free.I hope you enjoy this conversation as much as I did and don’t forget to share your feedback with me on your favorite social platform. Let's begin!💡08:34 | Success in niche markets💡13:05 | Market changes and riding economic waves💡16:25 | Building a working culture and managing a multi-cultural teams.💡25:22 | How to keep moving in tough times💡28:35 | Short term rental business 💡38:56 | How to sell and maintain mutual benefit 💡43:10 | Staying motivated as an entrepreneur and designing a lifestyle💡48:48 | Creating "your" life in Japan💡56:32 | Doing the next right thing💡1:00:40 | Strategies on failing forwardDownload your free copy of Tracey's book here.---

Sep 29, 2020 • 1h 7min
Ep. 23: Danish Service Design Applied in Japanese Preventive Healthcare with Esben Grøndal
Send us Fan MailIn this episode we're joined by Esben Grøndal. Esben co-founded the Japanese subsidiary of Danish Healthcare and welfare agency Public Intelligence, where he is responsible for everything from generating sales to delivering service design and innovation consultancy between Denmark and Japan. Over the course of this hour Esben uses his service design lens to walk us through the opportunities and challenges of the relatively untapped Japanese Welfare and Preventive Healthcare market. Together, as two Human Centered Design professionals, Esben and I explore how might we use Japanese cultural assets; such as omotenashi or teinei to accelerate the design process rather than hinder it. I hope you enjoy this conversation as much as I did and don’t forget to share your feedback with me on your favorite social platform. Let's begin!💡06:35 | The business case for a Danish service company to open in Japan.💡13:15 | Dichotomy of "Japan = Technology."💡18:58 | What I wish someone had told me to when I started. 💡27:50 | Conducting user research in Japan💡31:38 | ThHurdles in a fragmented Japanese healthcare system💡37:51 | Design Arbitrage in Japan; the COCOA app.💡41:35 | Denmark-Japan Collaboration; role of research and participants in an efficient design process💡1:03:15 | Channeling Japanese assets building into well designed services💡1:06:10 | Defining a model on how to involve citizens To connect with Esben on LinkedIn here or to find out more about Public Intelligence, visit their website.


