The Thoughtful Entrepreneur

Josh Elledge · UpMyInfluence.com & PodVerified.com
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Feb 4, 2022 • 20min

1063 - Keeping Your Data Fresh with Adapt.io's Sanjit Singh

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the CEO of Adapt.io, Sanjit Singh. Adapt.io is a B2B contact data and intelligence provider. They have more than 4 million contacts worldwide in their database and they compete in terms of freshness. They see numerous updates and iterations each and every week. Sanjit shares his prediction for the future of lead gen; using artificial intelligence to generate leads takes away the transactional feeling of lead generation. He also shares that it’s important to deeply understand your customers and that you focus on only selling to those you know you can truly make happy. They should be fans, advocates, and evangelists when it comes to what you offer. Josh and Sanjit explore some of Adapt.io’s key differentiators – their freshness of data and their upcoming AI work. They help to keep your data “fresh” meaning you’re never worried about trying to find those good fits – the freshness keeps the data pool in your CRM moving. Josh also explores how SMBs can benefit from the use of these types of platforms and data. It can definitely help to grow their businesses and Sanjit shares that Adapt.io offers programs for entrepreneurs in all verticals and levels of growth. Those looking to grow can buy a small plan and work their way up. Sanjit shares how you can use the data. One way is to create cold lists, but he shares the better practice is to seek out the warmer leads by looking at who has visited your site. You’ll also have access to leads adjacent to those warm leads. Not only that, but you can custom curate contacts if you’re trying to target specific companies. Certain companies may be entrenched in LinkedIn/Sales Navigator and Adapt.io also has tools to address those needs, too. Using inexpensive sources for email addresses risks bad data, which risks bounce rates, which risks a bad reputation on your domain address. These are serious repercussions, so Sanjit recommends only ever sourcing quality data. Don’t use cheap email scrapers unless you’re comfortable with these risks. LinkedIn has unfortunately become a spam palace, as Sanjit puts it. It’s extremely tough to generate leads on LinkedIn right now, so you need to be making investments outside of Linkedin. A multi touch point outreach strategy is key to achieving standout marketing, so don’t put all your eggs in one basket and be ready to branch out and continue to grow. Want to learn more about their programs and services? Check out Adapt.io at https://www.adapt.io/. Check out Adapt.io on LinkedIn at https://www.linkedin.com/company/adapt-io/. Check out  Sanjit Singh on LinkedIn at https://www.linkedin.com/in/sanjitsingh3/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Feb 3, 2022 • 18min

1062 - Properly Leveraging Your Podcast with Underdog Empowerment's Zach Babcock

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the podcast host and founder of Underdog Empowerment,  Zach Babcock. Zach shares his story – he made some poor choices in his youth. He’s seen detention centers and prisons, but after he got out in 2014, he changed trajectory for the better. He shares that taking accountability and accepting responsibility for his choices was the first step towards the success he’s achieved. Zach also talks about how he became humbled by his experiences – however, he is a resilient and confident entrepreneur. His personality and experiences grant him intense grit and determination when it comes to his business. Within his first 6 months coming out of prison, he was profiting over $2,000 monthly. This doesn’t seem like a lot now, but at that time and coming from the situation he did, he was on a roll. Josh and Zach also talk about his work today. Zach loves podcasting, but shares that he stumbled into the space by total accident. He said he was reluctant at first to dive into podcasting and traditionally preferred the video medium. His prospects didn’t take him seriously at first because they made snap judgements based on Zach’s history. This is why he launched the Underdog Empowerment Podcast. Within a week, Zach went from being dismissed to being well regarded in with his guests. As far as his business goes, Zach offers various programs for entrepreneurs at different stages of growth. Primarily, Zach coaches entrepreneurs on how to build their audience – and how to adequately utilize their podcasts. Josh and Zach also agree that podcasting is the best medium to build relationships with your prospects. It’s not always easy, Zach says, but podcasting builds the know, like, and trust factors faster than almost any other medium. Josh and Zach also talk about the history of podcasting and how far the space has come since they first started. It’s simple – but it’s not always easy. It’s easy to start and create a podcast, but the hard part is the consistency. Many entrepreneurs have underlying fears around putting themselves out there; overcome these limiting beliefs and attach real commitment to your show. Zach talks about how many entrepreneurs don't make it past episode 13 when they start a podcast – they want their success overnight. The reality? You have to be consistent and work for it. It doesn’t come overnight. You have to dedicate yourself to consistently podcasting for a long period of time and properly leverage your podcast to reach your visibility and impact goals. Want to learn more? Check out Underdog Empowerment at https://underdogempowerment.com/. Check out Underdog Empowerment on LinkedIn at https://www.linkedin.com/company/underdog-empowerment-podcast/. Check out  Zach Babcock on LinkedIn at https://www.linkedin.com/in/realzachbabcock/.  Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Feb 2, 2022 • 20min

1061 - Working with Partners Instead of VAs with Cyberbacker's Craig Goodliffe

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge talks to the CEO of Cyberbacker, Craig Goodliffe. Cyberbacker ensures you have the suitable partner of your choice for your business. Their services offer virtual partners that will help you run your business day to day. Craig shares finding great partners is hard, and finding a great partner you can actually retain is even harder. Josh and Craig explore the differences between VAs and Cyberbackers. Cyberbackers are vetted thoroughly in advance for equipment requirements, competency, and aptitude. They are vetted for retention reasons. Cyberbacker offers amazing benefits to their employees to encourage and incentivize staying. Craig shares that entrepreneurs are trying to achieve three things when they operate their businesses; they want freedom, flexibility, and money. To be a great entrepreneur, you have to prioritize profit to get freedom and money. Craig also talks about how Cyberbackers vet their employees so that every hire is the right fit for the businesses they work with. Craig shares that the best talent is attracted by bad past experiences with clients; because Cyberbackers are given unprecedented opportunities and benefits with Craig’s company, they perform optimally and stay with the company. Craig also discusses some of the common issues entrepreneurs face when hiring VAs – regular VAs work for a variety of clients, not just you. Cyberbacker’s profit sharing system gives employees an even greater incentive to stay partnered with the entrepreneurs they work with. The relationships stay one to one, rather than one partner to many.Josh and Craig also explore what entrepreneurs are looking for the most when they work with Cyberbacker; they are looking for partners to keep them focused in the day to day and they’re looking for social media managers. Other popular needs include appointment setters, accountants, transaction management, legal compliance management, and more. There are many benefits to working with a firm like Cyberbacker. Craig shares that lower, entry level partners on their platform are paid about $1,200 to $1,500 monthly. He adds that if you’re looking for partners like this, budget $15,000 to $20,000 annually for their pay. Josh shares some nuggets about the investment of delegation and time freedom and how to weigh your options. What makes the most sense for your business? Will it be more lucrative for you to have more time available to you? If you need someone to help you manage your day to day, commit to making that investment. Deeply assess where your needs are, then consider hiring a partner.Want to learn more? Check out Cyberbacker at https://cyberbacker.com/. Check out Cyberbacker on LinkedIn at https://www.linkedin.com/company/cyberbackerinc/. Check out Craig Goodliffe on LinkedIn at https://www.linkedin.com/in/craiggoodliffe/.  Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Feb 1, 2022 • 24min

1060 - The Secret Behind Peripheral Thinking with Intelligent Contacts' Paul Daniels

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the founder of Peak Results, Inc. and the Chief Revenue Officer of Intelligent Contacts, Paul Daniels. Paul is also a speaker, and while he is the Chief Revenue Officer of Intelligent Contacts by day, he also has an advisory firm called Peak Results. He works with business owners, entrepreneurs, and corporate leaders that find themselves wanting to grow and innovate in the face of challenges. Paul has a passion for this work and began his firm after becoming a speaker. For Paul, it all goes back to how he has worked with his Peak Results clients since he launched his firm in 2007. He shares that there’s a set of secret skills that only about 10% of the population is born with – but these skills make for prolific performance no matter the space. You don’t need to have been born with these skills, however, Paul shares. In the last 15 years, the code to these skills was cracked. Paul calls it “peripheral thinking” which mirrors those natural super skills. The secret? To overcome challenges, no matter the time, you have to become “dyslexic”. It’s not a disability or disease – it’s a learning difference. Studies have shown that those with dyslexia have far better peripheral vision. This sharper peripheral vision has amazing benefits. In fact, between 20% and 30% of entrepreneurs and nearly 40% of self-made millionaires are dyslexic. Even NASA actively recruits those with dyslexia. Dyslexia has been coined ‘the MIT disease’. No matter how you look at it, dyslexia offers an unprecedented skill set that offers peripheral perspective. Paul shares that this peripheral perspective is exactly what you need to find unique solutions to apply to your business. He also talks about some previous case studies he has conducted. In one study he was a part of, he saw a client experience a breakthrough in real time. This study showed the value of peripheral thinking. A solution his client needed in the healthcare industry was found on a vacation – in the hospitality industry! To stay relevant in your space, you have to think outside of the box and consider things from all angles. Be willing to try new, innovative, and disruptive solutions from unexpected places. Paul suggests you expand outside of your audience and network. Truly try to find what can correlate from one vertical to the next and use those ideas via peripheral thinking to grow and improve your business. Check out Paul’s website at https://www.pauldanielsjr.com/. Want to learn more? Check out Intelligent Contacts at https://intelligentcontacts.com/. Check out Intelligent Contacts on LinkedIn at https://www.linkedin.com/company/intelligent-contacts/. Check out Paul Daniels on LinkedIn at https://www.linkedin.com/in/pauldanielsjr/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Jan 31, 2022 • 18min

1059 - Preparing for Successful Product Launches with Russell Marketing's Will Russell

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the founder and CEO of Russell Marketing, Will Russell. Russell Marketing is a launch marketing agency that works with various consumer brands. They’ll work on various product ventures, but most of the time they work with consumer hardware and product development. Josh and Will explore how crowdfunding is the way that many of these ventures launch. Will shares that working with his product launch marketing team on so many different products has given them valuable insight into a variety of industries and verticals. This unique insight is part of why Russell marketing helps product-based brands achieve success – they have the experience and authority to be leaders in their space.Some of the first products Will launched were crowdfunded. He shares that it was easier back then than it is now to start from scratch. The space has become more and more complex as time goes by, and now crowdfunding and the industry itself have evolved considerably. It’s really important to resolve objections and market issues before you launch. You’re investing a lot when you launch a product, so you need to make the effort to really understand the market research. Why might someone not buy your product (who might otherwise normally?) You need to solve these problems first and foremost, before you launch, in order to see success. There’s considerable work involved in crowdfunding, and Will suggests you keep a few things in mind. For one thing, early traction is entirely your responsibility. The platform won’t give you visibility until you get your audience invested first. Next, be completely transparent as the founder. No one knows who you are, so why should they trust you? This challenge can be addressed when you personalize your transparency to your audience. They need to know you and trust you beyond just your brand. How are you, as the founder, going to present your product to your audience? Consider these points before diving into crowdfunding. Josh also talks about how no matter what, expect to invest in your own business’s product launch. If you want to crowdfund successfully, be ready to spend money to move quickly and gather funds. On the other hand, if you don’t decide to frontload your investment, it will take longer to build your buyer base. The upside to this is that you can reinvest your profits later on to build your visibility if you’re trying to bootstrap. Want to contact Will? Reach him through his website or by emailing him at will@russellmarketing.co. Want to learn more? Check out Russell Marketing at https://russellmarketing.co/. Check out Russell Marketing on LinkedIn at https://www.linkedin.com/company/russell-marketing/. Check out Will Russell on LinkedIn at https://www.linkedin.com/in/willrussellmktg/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Jan 30, 2022 • 22min

1058 - The Value of Masterminds with Group Coach Nation's Chris Williams

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the founder of Group Coach Nation, Chris Williams. Group Coach Nation helps experts develop high-ticket mastermind group coaching programs of their own. Chris shares that it’s just as easy to sell something low-ticket as it is to sell something high-ticket – so why not make more money in the process? He also shares that it helps these experts transform when they have some skin in the game that’s real and relevant. Why does transformation matter? Because you have to be willing to grow and get better at educating people on your expertise. Josh and Chris explore how important the delivery of information is – you might be an expert, but you won’t make any impact if you’re not teaching and delivering the information effectively. Chris also discusses the beauty of masterminds – because you and your audience are getting involved and engaged, this is a face to face process where everyone wins. You’ll see a lot more success selling mastermind seats than self-paced e-courses. Josh also discusses the benefits, pros and cons of selling high-ticket offerings. Chris discusses how engaging with someone you trust is so powerful – you know that someone is workable with you because they’ve earned your trust by proving their system works. Josh and Chris also discuss the differences between masterminds and coaching services. If you’re running a mastermind, you should have authority in your space but what matters more is that you truly are an expert. As long as you really know your stuff, there is a guarantee that there are people out there who want to learn what you know. Chris shares that each entrepreneur has their ‘place’ – they need to find their audience, but having heart is how you build a loyal audience base. Chris also talks about the myth that you ‘can’t’ start a mastermind or mingle with high-ticket people simply because of imposter syndrome. He talks about how it’s all about offering packages at every step of the process. You have to also be able to predictably generate your client base by reaching new people via networking. If you rely solely on referrals, you’re not prepared for economic shifts. You have to predictably and replacatably meet new people to share your offer with. You should also spend some time identifying the various personas of your prospects. Start watching for patterns when you connect with new people. Narrow down your client personas and tailor your content and sales tactics based on these observations. Want to learn more? Check out Group Coah Nation at https://groupcoachnation.com/. Check out Group Coach Nation on LinkedIn at https://www.linkedin.com/company/group-coach-nation/. Check out Chris Williams on LinkedIn at https://www.linkedin.com/in/chriswilliamshq/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Jan 29, 2022 • 18min

1057 - The Truth About Dirty Electricity with Satic's B.D.

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge talks to the CEO of Satic, B.D. Erickson. Satic is a tech firm that offers a line of clean energy products that they manufacture right in Montana, USA. They are the leaders in their field and their niche has exploded in recent years. They believe they are solar industry disruptors because they’ve created an innovative filter to use along with other types of solar technology. B.D. shares they are selling their products faster than they can produce them. Josh and B.D. explore how and why they designed their products to work optimally and with the highest quality. B.D. shares how Satic’s technology protects your electronics through the culmination of repurposed advanced wave-form and harmonics filtering technology. He also talks about the quality of electricity. The truth? There is such a thing as “dirty electricity” and it destroys your electronics over time.The voltage and amperage must be exact in order for it to work well with technology, but dirty electricity doesn’t have consistent voltage and amperage. EMFs are also real, and interference between these fields can also damage your electronics. B.D. talks about electromagnetic interference and how these occurrences cause harmonic distortion. He shares that you should always surge-protect your home electronics. Satic offers their filter that filters and conditions all of these aspects of your power usage. You’ll save on your power bill, protect your home’s electronics, your home will be more power efficient, and it’s made right here in the USA. Satic’s website details how their technology sets itself apart from its competitors. According to their website, each Power Perfect™ product is thoughtfully engineered with the specific goal in mind of effectively replacing what is currently available with a new paradigm being clean power. They also come with ten year warranties and 30-day return policies. A great partner to work with Satic would be either a solar company or a health practitioner. The massive savings brought to you by Satic’s technology are often seen on a large scale especially, so they often partner with those wanting to streamline and clean their commercial property power use. Residential homes can also definitely benefit from the use of Satic technology, especially over the course of many years. The best way to connect with and learn more about Satic and their team is to call or email them. Reach Satic by phone at (406)-493-1861. Want to connect with B.D.? Email him at bd@saticusa.com. Want to learn more? Check out SaticShield at https://saticshield.com/. Check out SaticSolar at https://www.saticsolar.com/. Check out B.D. Erickson on LinkedIn at https://www.linkedin.com/in/b-d-erickson-ii-a5362621/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Jan 28, 2022 • 22min

1056 - Helping Service-Based Businesses to Grow with The Radix Group's Robert Clinkenbeard

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO and founder of The Radix Group, Robert Clinkenbeard. The Radix Group primarily works with service-based, blue collar business leaders through two main methods. They offer one on one coaching that helps these leaders grow, scale, and plan for their business’s future. They also offer mastermind style group coaching where these leaders can share insights, challenges, and solutions with one another.  When Robert works with businesses, he starts operationally and helps them operate a little leaner to begin with. Optimizing the execution of jobs and contracts requires efficiency. This is one way Robert can help these leaders improve their businesses. He can also help with the sales process, as well. One of the biggest issues Robert has seen is lost revenue. He’s also seen a lack of labor force and wages rising, which these business owners need help navigating. Some of the solutions might be a little outside the box, but seeking different job pools and networking is one approach that sees results. Robert also shares more about his mastermind. It’s facilitated every few months over the course of two days, and Robert has seen entrepreneurs come in and find solutions with insights shared at the mastermind he organizes. He creates a trusted, confidential environment for business owners to share their obstacles and deal with them. Josh and Robert also talk about the importance of attending masterminds and seeking advice from an expert. Robert says it’s great to be that busy, but as your company grows, so will your challenges. He encourages leaders to step away from their day to day business operations every so often and take a serious look at the big picture of your business. What are you missing when you get stuck in the weeds of daily work? This is why mentorship and masterminds are important. You need to be able to address the big picture issues, and one of the best ways to do that is to learn from other business leaders. Also consider that you need to be a leader to your team – and lead by example. Don’t constantly get stuck in the weeds or you risk becoming shortsighted. Don’t work so much in the operations of your business, rather work on your business. Align your team, lead by example, and remember to stay humble. Be willing to share your business challenges and ask for advice and solutions once you take steps to surround yourself with like-minded business leaders. Check out The Radix Group at https://www.theradixgroupllc.com/. Check out Robert’s podcast, The Commercial Landscaper at https://www.thecommerciallandscaper.com/. Check out Robert Clinkenbeard on LinkedIn at https://www.linkedin.com/in/robert-clinkenbeard-480a3510/. Check out The Radix Group on LinkedIn at https://www.linkedin.com/company/theradixgroupllc/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Jan 27, 2022 • 24min

1055 - Conscious Capitalism with Symphony Advantage's Kent Gregoire

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge talks to the founder and CEO of Symphony Advantage, Kent Gregoire. Symphony Advantage is helping to create the widespread adoption of conscious capitalism around the globe. They primarily do this by helping entrepreneurs release their own entrepreneurial spirit for good. What is conscious capitalism and what does that mean, though? Kent shares that you have to connect better to your workers and approach things with innovative solutions to build a world that’s better for everyone. Kent and Josh explore how the movement was founded and how large public companies want to be a part of this movement, too. Kent also shares how to take steps to become a more conscious entrepreneur. He shares that you should compare traditional capitalism to conscious capitalism. Traditional capitalism follows a shareholder model, whereas conscious capitalism follows a stakeholder model. The viewpoint to start with is your relationship with your stakeholders. Ethics is essential in conscious capitalism. You’re doing work to understand your stakeholders’ higher purposes, so commit your business to actually benefiting you, your stakeholder, and everyone else along the way. In stakeholder capitalism, innovation is at the core. Create and embrace ideas from the fringe and not just the ivory tower. This is one key component of operating in a conscious model. Josh and Kent also share that more profit is more opportunity to do good, but don’t wait for profit to do good. Look to actually solve problems and measure that success. If your product or service isn’t necessarily altruistic, look to serve and do good for your team, which will improve their life and extend awareness to others outside the business. Josh also talks about how workers in the younger generations want work that serves a purpose and makes an impact. Your employees want to see the fruits of the company's labor – everything is a team effort, which means everyone is invested in the outcome. Kent shared a profound statistic – seven out of ten American people believe that businesses have a moral obligation to be triple bottom line. This is absent of political divide, meaning roughly 70% of the American population is saying businesses have a moral obligation to do good and contribute positively to society. Kent and Josh also talk about how operating a capitalistic model with a conscious lens really does benefit everyone. It will take societal change, though, and it’s society that needs to dictate the ethical standards of how we operate our businesses. We need to all strive to make these changes as well as leave a lasting, positive impact. Check out Symphony Advantage at https://www.symphonyadvantage.com/. Check out Kent Gregoire on LinkedIn at https://www.linkedin.com/in/kentgregoire/. Check out Symphony Advantage on LinkedIn at https://www.linkedin.com/company/symphonyadvantage/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.
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Jan 26, 2022 • 20min

1054 - Assessing Your Business's Fitness with E3 Consulting's Brad Tornberg

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the creator of E3 Consulting and Business Fitness University, Brad Tornberg. Brad is an author who offers a course all about business fitness. Brad shares that Business Fitness University started when he had a realization – when you compare entrepreneurs and their businesses to human anatomy, you catch some striking resemblances. Brad turned this realization into a course in order to help business owners achieve peak performance both for themselves and their businesses. Brad tends to work with small companies that are stuck trying to figure out how to scale and grow. You need people on your team who will help you look at things differently, and this is where Brad comes in. He helps especially with putting organizational structures into place. He can help startups or companies looking to scale. Josh and Brad discuss how many business owners have skewed perspectives - they may think they have an issue in one area, but Brad’s diagnostics might shed light on a lack of process or organization under the surface. You have to build off of an organized foundation to scale with success. Brad also shares that when he works with clients, they often work backwards when discussing goals and ambitions. He shares that some entrepreneurs can’t see far enough to plan and future-proof, while others are looking too far ahead and not paying attention to present issues. You need a balance of both perspectives, and that all begins with setting goals. Brad also discusses some common pain points he sees. Response time in customer service can often see improvement, and it’s one of the most priority areas to tackle, he shares. This often leads to the need for better logistical technology that can track vendors, stock, shipping, and more for customer service teams. There’s a lot of industry pain associated with the supply chain issues right now, so consider investing in tech to better assess these aspects of your business. Another major issue Brad sees is political issues within a small company's team. He shares that you have to lean in, operate with empathy, and be willing to be open and vulnerable. Facilitate team building with your employees and have an open door communication policy with a foundation built on trust and empathy. The team should work together towards a common goal, not operate as people working towards individual goals. Reach Brad at btornberg@e3businessconsultants.com Check out E3 Consulting at https://e3businessconsultants.com/. Check out Business Fitness University at https://www.businessfitnessrevolution.com/. Check out Brad Tornberg on LinkedIn at https://www.linkedin.com/in/bradtornberg/. . Check out E3 Consulting on LinkedIn at https://www.linkedin.com/company/e3-consulting-partners-llp/. Check out Business Fitness University on LinkedIn at https://www.linkedin.com/company/business-fitness-university/. Don’t forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:✅ We are actively booking guests for our DAILY Entrepreneur Success Podcast. Schedule HERE.✅ Are you a 6-figure consultant? Let us fill your sales schedule and move you to 7-figures. Learn more here.✅ Check out our free Authority Transformation Masterclass.

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