Financial Advisor Success

Michael Kitces
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Jan 18, 2022 • 1h 28min

Ep 264: Outsourcing Lead Generation To Accelerate Growth When Starting From Scratch with Dan Callahan

Dan Callahan, Partner and Chief Investment Officer at Capasso Planning Partners, shares his strategies for growing his firm through outsourcing lead generation. He discusses the challenges and triumphs of starting from zero, using third-party platforms to expand his reach, and justifying the costs of buying leads. The podcast explores the benefits of virtual meetings, lead generation and qualification processes, lead flow and quality, and transitioning from a niche firm. The speaker also reflects on the emotional rollercoaster of building an advisory business and the importance of work-life balance.
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Jan 11, 2022 • 1h 25min

Ep 263: Building A High-Touch Boutique Firm Serving Tech Executives As Their Personal CFO with Joyce Franklin

Joyce Franklin is the founder of JL Franklin Wealth Planning, an independent RIA based out of San Francisco that oversees $200 million of assets for 40 families. Joyce built a true boutique financial advisory firm by serving as a personal CFO for high-profile tech executives and positioning herself as a steward of their wealth. Listen in as we dive into how Joyce started out preparing tax returns during the tech bubble of the 1990s, as well as how she turned her tax prep side business into a boutique independent advisory firm. Joyce also shares how she has intentionally maintained a smaller client base that averages around 71 hours of work per client every year, how she became the go-to expert for entrepreneurs and executives building wealth in startups, and why she is now turning her sights to building her staff to create a future succession plan. For show notes and more visit: https://www.kitces.com/263
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Jan 7, 2022 • 1h 29min

Ep 262: Asking More Questions In The Discovery Process To Deepen Client Relationships With Melanie Milam

Melanie Milam is an advisor with Gateway Financial Partners, a super-OSJ affiliated with LPL Financial located in Texas, where she oversees $150M of assets under management for her 110 client households. Melanie has a truly unique approach to connecting with clients by using a tried-and-true list of 34 questions that creates a deeper, longer-lasting relationship with clients. Listen in as Melanie shares how she leveraged her knowledge as a CPA, as well as her husband's managerial experience and personal connections, to launch her firm - all while homeschooling her six children. We also dive into how Melanie weaves her faith into her financial work, how she builds deep and long-lasting relationships with clients, and why she believes that women can have it all (just not all at the same time). For show notes and more visit: https://www.kitces.com/262
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Dec 28, 2021 • 1h 22min

Ep 261: Replacing The AUM Fee With A Complexity-Based Fee For (Only) The Time It Really Takes with Andrew Miller

Andrew Miller is the founder of OLIO, a financial planning firm based out of Virginia that manages $275 million for over 275 households. Andrew has been able to build a scalable business model that is based on the unique complexity fees of his clients, capturing the time and effort it takes to handle their planning needs. In this episode, we talk about how Andrew developed his time-based system to price his services, how he created a financial planning proposal process to translate the value of his time into dollar amounts, and how this system has actually led the firm to do less investment work for clients. Listen in to learn why his time as a civil engineer gave him a unique understanding of how time and productivity are intertwined, as well as why his willingness to create his own definition of success has allowed his business model to thrive—despite being told it never would. For show notes and more visit: https://www.kitces.com/261
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Dec 21, 2021 • 1h 20min

Ep 260: Breaking Bread Together To Build New Client Relationships As Their Financial Chef with David Ortiz

David Ortiz is the founder of Financial Chef, a unique independent RIA that operates as a lifestyle practice in Southern California. David has combined his experience as a classically trained chef to create an experience unlike any other for his clients: literally breaking bread with them as he provides financial advice. Listen in as we dive into David's journey through the advice business, from being a chef to working for a software company, and then from life insurance to ultimately opening his own independent RIA. We also discuss how he got started with his business model, why he decided to take it mobile, and how this unique services package has helped David deepen his relationship with his clients. For show notes and more visit: https://www.kitces.com/260
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Dec 14, 2021 • 1h 21min

Ep 259: Facilitating An Internal Succession Plan As The Pathway To Put Clients First with Patricia Houlihan

Patricia Houlihan is the Founder of Houlihan Financial Resource Group, an independent RIA based out of Washington, DC, that oversees $345 million in AUM for 150 households. She joins the show today to share how she has successfully implemented an internal succession plan with her son and a second advisor that ensures continuity of services for clients over maximizing the value of the sale, as well as why having her name as part of the firm's name is not a hindrance in her plan. Listen in as she opens up about how she has built her succession plan to put clients first, including how she has ensured relationships between all of the firm's advisors and their clients so there is trust with more than just Patricia herself. You'll learn what it was like being a female financial advisor in the 1980s—when the industry was very much a "boy's club"—and what Patricia sees as the key to success for any financial advisor. For show notes and more visit: https://www.kitces.com/259
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Dec 7, 2021 • 1h 30min

Ep 258: Learning Advice Before Getting Clients: The Future Of Financial Advisor Career Tracks with Joe Pitzl

Joe Pitzl is the founder of Pitzl Financial, an independent RIA based out of Minneapolis that oversees nearly $270 million in assets for 270 households. Joe had a unique next-generation career path into the financial advice business, and with only 10 years of experience under his belt, launched his own firm. Listen in as he shares how he navigated into the financial planning field despite his struggles in the traditional classroom setting, how he built a network of support to the point where he never struggled to land his next career opportunity, and how he scaled his firm to $250 million of AUM in just seven years with a team of five people. We also discuss how forming a study group with other advisors at a similar age and stage was foundational to Joe's career success, as well as how he navigated the challenge of finding himself out of a job at the same time that he was starting a family and buying a house. For show notes and more visit: https://www.kitces.com/258
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Nov 30, 2021 • 1h 29min

Ep 257: Deepening Client Relationships By Going Deeper For Clients In Transition with Beth Jones

Beth Jones is the co-founder of Third Eye Associates, an independent RIA based out of the Hudson Valley of New York that oversees $125 million of assets under advisement for 200 households. Beth's firm is unique in that they go deep with clients into creating a personal vision statement that truly aligns their money with their values. Listen in as we dive into Beth's financial planning process, fee structure, and client deliverables that have been a cornerstone for building her expertise as an in-depth financial planner and have led to a waitlist of new clients. We also discuss some of the challenges that she faced as she was scaling up, why she made the decision to let go of 85 of her earliest clients that were actually costing her money, and how she navigated the transition of having her co-founder retire while she continued to run the firm and serve clients. For show notes and more visit: https://www.kitces.com/257
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Nov 23, 2021 • 1h 29min

Ep 256: Living On The Cutting Edge Of Advisor Technology To Build A Better Client Experience with Vincent Barbera

Vincent Barbera is the founder of Newbridge Wealth Management, an independent RIA based out of Philadelphia that oversees nearly $120-million of assets under management for 75 households. Vince stays on the cutting edge of advisor technology by continuously experimenting with new tech tools and by setting a new strategic focus every year to identify and try out a new category of solutions. Listen in as Vince gives a rundown of the technology tools that he has tried this year to improve his client experience, where he finds the latest and greatest in tech to try out, and how he compares the cost of new tools against those he already uses. We also discuss how Vince uses technology in his independent firm to stay competitive without an asset manager's size and scale, and why he has decided not to scale up to the billion-dollar mark but rather slow down and enjoy the ride. For show notes and more visit: https://www.kitces.com/256
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Nov 16, 2021 • 1h 41min

Ep 255: Using An Advice-Only Approach To Quickly Grow With DIY Validators with Cody Garrett

Cody Garrett is the founder of Measure Twice Financial, an independent RIA based out of Houston which has managed to grow to nearly $150,000 per year in annualized financial planning fees in just over six months. Cody uses an "advice-only" financial planning model that has quickly attracted a waiting list of clients who want to do it themselves, but not necessarily learn it themselves. In this episode, Cody shares why he launched with the advice-only model, where clients don't have the option to have their investments managed by the firm, but do get personalized education that they can use to manage their own finances. Listen in to learn how this model has allowed Cody to build a practice that supports his own personal lifestyle and work no more than ten hours per week, as well as how he has generated a steady stream of clients and kept the business lean so he can take home more than 90% of his gross revenue after business expenses. For show notes and more visit: https://www.kitces.com/255

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